Culture Amp

Avantages

Très IntuitifInterface moderneAgréable a utiliser

Inconvénients

Rien a signaler si ce n'est pas de reminder pour les taches en standby.

Avantages

cet outil est intuitif, complet et cela permet d'échanger avec les collaborateurs sans perdre les données.

Inconvénients

Je n'ai pas été confrontée à un module que je n'a pas apprécié

Avantages

This is one of the most user friendly software that integrates top quality analytics to gain insights onto the employee performances while ensuring that the user interface is easy to use and is available to employees at all levels in the organization.

Inconvénients

I feel the 1-on-1s feature should be upgraded in that, it should be able to send an email of responses whenever a direct report or manager updates the conversation or shares a reply. Other than that, Culture Amp is the best.

Avantages

Ease of use & the analytics of the engagement survey is very good

Inconvénients

Poor integration with google calendar & inability to send reminders in performance reviews

Alternatives envisagées 

Pourquoi passer à Culture Amp

Avantages

I've loved using CutureAmp to track daily, weekly, monthly, and yearly goals

Inconvénients

I do not have any complaints about CultureAmp

Avantages

Not good for large scale and high growth organizations. Their integration with Rippling is a joke and leads to terrible data and duplicative profiles. Very buggy -- when you run performance cycles the UX is different for self reflection vs performance. It means you have to manually update and edit everything. Also, they don't have on demand customer service -- just the chat bot, so if you need anything more complex.. like talent grids or ways to review calibration modules, you have to contact your CS team and in our experience their solutions are super limited. Mostly they tell you to just download the CSV and then manually create reporting or detailed info outside of the system. Not great.

Inconvénients

UX is terrible -- it is not user friendly at all.

Avantages

Lovely UI, easy to manage employee data, configure surveys, and track results through the tool.

Inconvénients

There is very little to speak negatively about Culture Amp. The application is great and support has met expectations.

Avantages

At first Culture Amp was very customer-centric and committed to building a performance platform that would scale as you did. We have used Culture Amp for years and in the beginning, it was a fantastic product. If you are under 100 employees, have no growth anticipated, and do not need a robust performance management solution they could still be a good fit.

Inconvénients

As our headcount has grown Cuture Amp has become increasingly challenging to utilize. We continue to encounter blockers, and despite feedback and requests for support, there is little Culture Amp can or will do to assist. Our business has scaled from 100 to over 400 employees in the last three years - this is not a product that can support that level of growth. 

When it comes to our blockers, most notably the lack of adaptability across this product has been incredibly frustrating and a complete miss when it comes to what users are trying to achieve. For example, to support a 360 review you are required to build and manage two separate reviews (Peer + Upward & Self Reflection) and run them concurrently. Not only is this twice the setup and work to manage, but the reviews are disconnected with different UI, settings, and requirements. This duplicative work has led to administrative hurdles and a disjointed user experience. Furthermore, the necessity to reopen the entire review period to accommodate a single individual extension is ridiculous. As a result, this has led to many extra hours and a source of confusion across our organization as due dates are changed within the platform for everyone - instead of just one employee. How there is no customization when it comes to due dates for reviews at an individual level is unfathomable - and an administrative nightmare if you have more than a handful of employees.

If you're looking for meaningful visualization or data analysis of performance results then this is likely not the product for you. For example, we wanted to adopt a 9-box or talent grid model. Despite being assured that this would not be an issue, after reviewing the provided documentation, it has become evident that Culture Amp is not equipped to support this functionality at all. Rather they suggested workarounds that would impose a substantial burden on our team. Their proposal was to not use their product and instead have us build the grid ourselves entirely outside of the platform manually. It's clear that Culture Amp is not built to support these more complex features - but that they also do not see an issue in upselling when the tooling is not truly supported.

Avantages

I believe in Culture Amp's purpose of brining together functionality around employee engagement, goal setting, performance management and improving organizational culture into one comprehensive development zone. From a high level view, it seems to integrate the right components in a reasonably intuitive structure There is ample room for customization.

Inconvénients

However the features themselves turn out to feel rather clunky and disjointed. Perhaps if you can dedicate a brilliant team of visionaries and administrators to fully realize Culture Amp's potential, this can be overcome in your implementation. But I find the many limitations imposed by our configuration to make the application more frustrating than propulsive.

Limitations include inscrutably opaque scheduling functions (first of all an administrator has to manage all the schedules, then the only way to look up when something should occur is to find the group of that functionality (say Performance>Self Assessments>Direct Reports Self-Assessments) then drill down into individual months (say May 2024) to see who is scheduled in that month - and only past and current months can be seen. So effectively you cannot see an annual schedule and you cannot see your own obligations in the same frame that you can see your direct reports' obligations.

When completing such functions as performance reviews and self-assessments, there is an arcane methodology for submitting documents for review and sharing them, along with deadlines set by an administrator that close documents for completion or editing, and require adminsitrator interventions to enable sharing. All of these may serve some purpose but they really serve to make it seem hard, sometimes impossible, to do what you're supposed to do. And trying to understand what is working for you or against you to complete these tasks is difiicult. I feel like the developers may have had some brilliant ideas but then let themselves get so bogged down in controlling every detail that they don't see the oppressive cloud hovering over the product.

A particular detail that I found very frustrating involved the in-app support features. There are several places you can seek explanations or instructions. Upon doing so, a little bot survey asks about your experience with the help and whether you have any feedback for Culture Amp on your issue. It then asks if Culture Amp can contact you about your feedback. On several occasions I wrote some very detailed observations and suggestions, and actually did hope that I would be able to talk to someone at the company about these. After a few times, I decided to send one of these responses in to the support team at Contact Us to see if I could get any traction. I explained that I had submitted these and similar details to the survey bot. First, the reps several times over tried to steer me into an explanation of why our site administrator, not Culture Amp staff would be the person to talk to about changing our survey questions. When I finally convinced someone familiar with the survey bot that I was not talking about any custom survey of our own, they explained that the survey bot responses are not captured with a link to any individual user who submits respoinses - they are only catured and analyzed in aggregate. I naturally suggested that in that case it might be prudent of them to remove the question about whether Culture Amp can contact us about that response, since they appear to have neither the intention nor the means. They disagreed and the issue sort of dissolved into the overall cloud of opacity under which I use, but don't reallu understand the inner workings of this application.

Avantages

Very user friendly UI, easy for employees to fill their goals and add reflections.
Feels more empathetic than other similar tools. Simple does the job, easy to review tasks and 1to1s.

Inconvénients

Perhaps just one thing can be improved - skills coach section - i would prefer how we can utilize AI and other tech to make our life easier and reduce manual workload. Basically more modern training.

Avantages

It's great to be able to track goals and items historically across 1:1s and see the progression or recall things that otherwise would be forgotten.

Inconvénients

No major cons. There are features that we don't utilize, but everything we do use functions well.

Avantages

Overall positive experience using Culture Amp for specific task

Inconvénients

Easy to use and customise for specific needs

Avantages

The software platform is robust. It has a lot of helpful features.

Inconvénients

Setting up the engagement survey can be painful, especially with awful product support. Most guides are in writing, so dyslexics will find get confused. They have a lot of bespoke terminology that takes time to get used to.

Alternatives envisagées 

Pourquoi passer à Culture Amp

Avantages

The ease of use. Logging in and browsing the different tabs is seamless.

Inconvénients

None come to mind. In my experience, using Culture Amp is straightforward, friendly, and suits the company's goals for empowering employees and tracking development.

Avantages

Very friendly user interface. Very helpful for performance review

Inconvénients

None that I aware of. We only limited to use the product for self-review and year-end reviews.

Avantages

Its accessible and easy to use for reviewing and tracking employee goals.

Inconvénients

sometimes its hard to find specific individual feedback pages

Avantages

It's designed for easy reading (e.g. text size and color).

Inconvénients

There is a point not to translate English to Japanese on pulse survey.

Avantages

I like the way of adding and tracking goals and receiving feedback on from colleagues

Inconvénients

There is nothing I can recall to me improved

Avantages

I like that I am able to track my goals and meet with manager during our one to ones to discuss my further development.

Inconvénients

I do the daily skills coachings. I wish that I could at least do 2 of them a day.

Avantages

Assist with answering questions, gives ideas about how to make the most out of making my job more informative

Inconvénients

Some questions did not pertain to my specific employment

Avantages

There are multiple features which I like about Culture Amp:1) Your monthly 1-1s with your direct repartee's gets synchronized with your outlook.2) Goal settings can be done, which can be referred every month during 1-1s.3) During quarterly check-ins, as a manager you have the privilege to check the feedback in parallel while providing any comment for an associate.

Inconvénients

Sometimes it creates unnecessary instance of 1-1s.

Avantages

I love slicing and dicing the data across my teams so I can tease out where the trouble lies. Also love that Culture Amp helps to implement change based on the results of the survey.

Inconvénients

Can be hard to navigate at times to find what I want from a given survey

Avantages

Easy to use, good UX/UI Nice colours So much useful templets.

Inconvénients

I don't know because like right now i don't have any issue with this app

Avantages

Flexibility of editing Ease of use as a busy employee Tips provided while documenting reviews and feedback

Inconvénients

The mandatory fields while trying to input the performance reviews, goals and feedback

Avantages

Ease of use. The self-reflection / check-ins are really useful for myself to reflect upon my work and to discuss and connect with my manager.

Inconvénients

I'm not sure who has visibility into my information.