Remote

Avantages

Remote allowed us to reach talent in countries that we otherwise couldn't employ in. We could safely employ across Europe without fear of local nuances in employment and tax law.

Inconvénients

The price per Remote employee can be expensive for smaller teams. If you're only hiring one or two employees, the price represents a significant percentage of the outgoing salaries.

Avantages

Easy to use, very intuitive platform and loads of resources you can tap into. But what makes it THE best platform for me is the very steady (little turnover) Account Management team, Payroll team and the speed and way in which tickets are being handled.

Inconvénients

I would love for us to be able to run all of our entities and EoR via Remote but due to some restrictions with us already using Gusto in the US this is not possible at the moment.

Alternatives envisagées 

Pourquoi choisir Remote 

Logiciel antérieur 

Pourquoi passer à Remote

Avantages

Amazing UI on their dashboard, makes it very simple to use on a day to day basis.

Inconvénients

They are not a real HR company, they provide a good looking platform, but then completely mess up on the HR side. This ended up costing a lot of money, and most of all for everyone worth considering it, time.

tl;dr:
1. check your work calendar. Do you have 4 hours every week to spend on getting answers to issues that your remote employees face?
2. Is money not an issue for your employees, when remote.com messes up with local regulation?

Then they are the company for you.

Avantages

Customizable Contracts and Services
The platform allows for flexible contract setups, making it easier to hire both full-time employees and contractors globally. It tailors agreements according to the local standards of the countries involved.

Inconvénients

As Remote manages onboarding processes across different countries, it may take longer than expected, especially if legal complexities or unexpected regulatory challenges arise. Slower onboarding than initially anticipated.

No customized set up for contract signatures, support response times can be slow, especially for time-sensitive issues.

Avantages

Remote has a no nonsense approach. They operate balancing professional and practical, to best service both the employees and the employers. They legal support team is super competent.

Inconvénients

They cannot always offer full flexibility and for that reason we couldn't move an employee in NL. As the Remote pension wasn't flexible, so the employee would lose net salary. which they didn't accept so we got stuck in NL.

Alternatives envisagées 

Pourquoi choisir Remote 

Pourquoi passer à Remote

Avantages

- integration of two differents countries payroll into one unique tool with the same processes and procedures
- cost calculator

Inconvénients

- constrain about the capacity of aligning counters of the time off
- impossibility to manage autonomously several elements even if using admin profile
- reports: lack of customize reports ad hoc autonomously
- workflows: possibility to send only emails (or slacks)

Alternatives envisagées 

Pourquoi choisir Remote 

Logiciel antérieur 

Pourquoi passer à Remote

Avantages

The platform is very user friendly, the support team (the Remote team in general) is very quick to help effectively, their product team takes the feedbacks seriously and makes the necessary adjustments to meet our Company's needs.

Inconvénients

The payment due date ))) I would extend it for a couple of days. And the platform fee for EORs is a little pricey.

Alternatives envisagées 

Pourquoi passer à Remote

Avantages

Remote has enabled our team to grow globally, hiring amazing people without the worry and cost associated with creating a legal entity. I have reached out many times with questions and have found the support available to be very extensive and knowledgeable, even on some very specific enquiries.

Inconvénients

I honestly can't think of anything, I have encountered no problems with the platform or the support offered.

Alternatives envisagées 

Pourquoi passer à Remote

Avantages

We have moved all our 3rd party team members over to Remote from other providers. Remotes portal is super easy to use, requires literally no training. When I've needed specific help, the people at Remote have been quick and helped to solve my problem. I would definitely recommend Remote

Inconvénients

It's only a very minor thing. There's so much you can do on the platform. I'd quite like to be able to remove options that I know I'm not going to use, so make it simpler for me.

Avantages

Good quick and easy solution to bridge global hiring.

Inconvénients

Siloed information and operations that create delays at times.

Avantages

Very easy to use, support is easily accessible.

Inconvénients

Support articles that are country specific, they should continue to build out their library. Nothing bad, but I feel there is more to be written/shared country to country

Alternatives envisagées 

Pourquoi passer à Remote

Avantages

fairly predictable. Employees are paid, benefits are offered in compliance with country laws. invoices are timely.

Inconvénients

Employees don't know where to enter their PTO

Avantages

[SENSITIVE CONTENT]service in assisting and onboarding.

Inconvénients

all good I like the service as a whole !

Alternatives envisagées 

Pourquoi passer à Remote

Avantages

The ability to pay international workers

Inconvénients

Their terrible service, their slow processes, the incorrect invoices, the unfamiliarity with international labor laws and processes

Avantages

1. Easy to install
2. Good Interface(UI)
3. Slim navigation pan that helps you to customize your dashboard
4. Low bandwidth seeker

Inconvénients

1. Restricted to desktop majorly
2. Live tracking faces issue frequently
3. Doesn't support all invoice formats

Avantages

User friendly, very simp0le, easy to use and to navigate on each menu

Inconvénients

nothing for now, I have not use all features yet

Avantages

I like that it is remote, every thing is handled correctly

Inconvénients

When i need something specific, related to money usually, i often end up like a ping pong ball between remote.com and the employer.

That is why only 4 stars

Avantages

Quick customer service and easy to use interface!

Inconvénients

Some features such Expense Reimbursement can be improved. Per diem option requires a receipt, which should not be the case.

Avantages

Their fast and efficient support and onboarding process

Inconvénients

Understanding the invoices and which one referred to which month.

Avantages

Remote is a prefect platform for hiring people from across the world. The ease of implementation, super intuitive admin panel and truly amazing customer service - those advantages has made it impossible for us to imagine working without Remote. Remote team will take care of every step of the onboarding and offboarding of the employee, ensuring that we are up to date with the process. The payroll administration is very helpful as well. What is also important, with Remote we don't have to worry about regulatory compliance - we are sure at all times that everything is done in accordance with the regulations of the given country.

Inconvénients

The pricing is a bit high, but taking into consideration the quality of service, it is acceptable.

Alternatives envisagées 

Avantages

I think what makes Remote special is a customer service.
The representative of Remote for my company: [SENSITIVE CONTENT] is always very helpful, reachable and takes care of all the questions we have regarding the contracts, platform etc.
I definitely recommend [SENSITIVE CONTENT] expertise to all the clients!

Inconvénients

The deadline to pay invoices - 1 week is very short to proceed all the documents internally.

Alternatives envisagées 

Avantages

This review is for the members of the Customer Support team, especially Patricia, who helps ever so patiently through the processes of off boarding an individual. My thanks to everyone on the team that I have dealt with. Everyone is polite, helpful and genuinely interested in solving the problem.

Inconvénients

In this case I am not commenting on the Software therefore N/A

Avantages

- Overall the UI is really intuitive and easy to navigate
- very straightforward onboarding
- lots of good resources to assist with info on each country and their own regulations
- easy way to submit expenses and a clear dashboard of where things are at.

Inconvénients

-they are a victim of their own success support takes ages to get back to you.
-original bundles of benefits were somewhat dubious in the UK ( a no name pension provider and medical)
-not really geared for contractors but more for remote employees

Avantages

Integrates well with existing systems. Customer support is very good.

Inconvénients

Nothing so far. Everything had worked as expected.

Avantages

The collaboration with remote is very smooth and helps our business a lot as it allows us to hire people globally. Our account manager, Florian, is super fast in responding, always friendly and helpful.
The tool is easy to use, intuitive and has a modern design.

Inconvénients

It would be great if our HR admin tool Hibob and the remote software would synchronize automatically (vacation, change of master data etc).