MaintainX

Avantages

App friendly and really easy to use you

Inconvénients

So far I haven't find any cons about the app.

Avantages

Their customer support and webinar events are second to none!

Inconvénients

I'd like to see more permissions controls between administrators and full users on the Premier package.

Avantages

It’s very easy to use . I’m not tech savvy and I love it.

Inconvénients

Sometimes it doesn’t let me put in suite numbers

Avantages

Simple and user friendly which is good for mid size company.

Inconvénients

More strong option btw automatic purchase option with inventory management

Avantages

Maintain x is very user friendly and keep us on track for the next job

Inconvénients

Sometimes the app doesn’t update when we need it to

Avantages

It is easy to access and easy to navigate once the form has been clicked into.

Inconvénients

The homepage UI is not that easy to navigate

Avantages

The app makes maintenance tracking seamless. The amount of data you're able to export is another highlight

Inconvénients

More features in the premium plan. It seems there's a huge permissions jump between premium and enterprise I'd like to see a smaller margin. The inability to import without using support is surprising. At least a second set of eyes analyze the data.

Avantages

Ease of use. Simple interface. Wide range of applications.

Inconvénients

No real issues with MaintainX. Super user friendly.

Avantages

Very user friendly. Features are simple to use and everything is very clear and straightforward.

Inconvénients

The app has several features missing compared to the desktop version.

Avantages

Being able to make work orders from your phone and prioritize them is a huge boost to productivity in all areas.

Inconvénients

You have to be detailed about the information you put in, but I actually think that is a good thing.

Avantages

this tool is so user friendly, has so many features

Inconvénients

I haven't seen any so far, its been working awesome.

Avantages

MaintainX really helped me solves some inefficiency especially about logistics and supply chain

Inconvénients

The integration with other apps sometimes confuses me

Avantages

Fácil manejo de la plataforma, me ayuda mucho al seguimiento de procesos tanto a personal, como a tareas específicas, si necesito desglosar una tarea y personalizarla antes de pasar a la otra me lo permite.

Inconvénients

Podría ofrecer más soporte al aplicativo, pero de resto muy buena

Avantages

Super easy to develop and distribute invoices to customers and being able to track the billing and payments.

Inconvénients

Nothing currently, but I've only been using it a few weeks.

Avantages

Ease of use, mobile friendly. Customer support is excellent.

Inconvénients

Skipped Work Order should be included in the reports.

Alternatives envisagées 

Fiix

Pourquoi passer à MaintainX

Ease of use and API Integration

Avantages

The procedure tab, and different ways to create procedures and check lists

Inconvénients

Have nothing to fault. All systems work as they should and easy to read

Avantages

I have implemented 6 different CMMS programs over my career. MaintainX has been the easiest to implement, easiest to train technicians, and fastest to be adopted for a small to medium sized department.

Inconvénients

Reporting is somewhat fixed in the standard Dashboard but you can create custom Dashboards

Avantages

Maintain X with the mobile app: is the best wat to be more efficient in your daily operations and that it is easy to use for all the employees. Extremely detail when you add pictures to a maintenance request.

Inconvénients

nothing at this time.

Avantages

In person training. would like to answer questions in person for future users

Inconvénients

I haven't fully use it , so no comments yet

Alternatives envisagées 

Cove Data Protection

Avantages

Ease of setupEase of useReporting QR codes Ease of adding locations, assets, categories, etc.

Inconvénients

More layers of nesting for locations which they have said is coming

Avantages

It is easy to navigate and quite intuitive.

Inconvénients

Ease of use, ease of training others, easily customizable.

Avantages

The implementation process was easy and smooth.

Inconvénients

Everything is great. There is nothing wrong with the program.

Avantages

MaintainX allowed us to formulate a detailed approach to our preventive maintenance

Inconvénients

I would like an automatic follow up sent to author of each maintenance task

Avantages

For myself being able to track our Preventative Maintenance and work orders is crucial. I manage the property care for 6 stores as well as 5 rental properties. Having all the information I need in the palm of my hand is crucial. Maintain X helps be acquire that information quickly and easily.

Inconvénients

the toughest part I had when going to Maintain X was figuring out how everything functioned. I would like to see some more features added to the different categories to help distinguish different parts, as well as the different types of assets that companies can have. I would also like to see more integration with metering and how those could be utilized in the reporting. It would also be nice to where if an asset is "down" there would be an option in the acceptance of a work order so that the asset could be labeled "offline" from there rather than having to manually go find the asset to mark it in the program.

Avantages

Ha permitido a nuestras areas encargadas estar al dia con el mantenimiento preventivo de todas las areas.

Inconvénients

Hacen falta caracteristicas pero el programa funciona muy bien

Avantages

We love the ability to track work, schedule repeating PM work orders, and the accessibility from anywhere via our smartphones.

Inconvénients

I wish there was a way to add an email address to a work order to keep certain people(non-requester users) in the loop on the status of the work order.

Alternatives envisagées 

Fiix et UpKeep

Pourquoi passer à MaintainX

Price

Avantages

Preventive maintenance.All procedures are easy to follow with visual aid and complete instruction.

Inconvénients

I don't see any least at your work i found it very useful and reliable

Avantages

Easy setup and use of the computer and mobile app.

Inconvénients

The work orders has four buttons; Open, On Hold, In Progress and Done. What is missing is a button for Incomplete to help with PMs that are missed. I think this would also help with Reporting Completed Vs Incomplete PMs.

Avantages

I have been using this app for a long time, it also the first app I have tried. I have never even considered moving to another company as I am so impressed with this one. Creating and allocationg work orders are a breeze. I also love being able to check the progress of the work order.

Inconvénients

People are the weak link. They do not check the orders and forget to log their progress. A pop up, email or alarm will be great to inform and remind people of their tasks

Avantages

Ease of use for mobile devices, pictures of things found, pictures of parts and assets. Pictures are just huge for us.

Inconvénients

So far it is a bit overwhelming as it is very new but we are diving in and getting it sorted and things are seemingly coming together.

Avantages

How easy it is to use.And how fast and good support is

Inconvénients

Nothing that i have found to this date.

Avantages

Usability and the mobile ability. It has a very modern updated feel about it.

Inconvénients

It has a bit of a learning curve. Nothing overwhelming

Avantages

I like that it is easy to use and navigate within the app, besides that it can be used

Inconvénients

that you cannot respond to service requests without accepting them

Avantages

Being able to schedule PM's , track inventory and KPI report outs

Inconvénients

So fetchers like "MTBF" isn't available on the normal package and its a extreme price difference to upgrade just for that.

Avantages

I have no difficulties about the software. It's practical .

Inconvénients

In the very beginning I had some complanings but after I took a time to understand the filters and the options... now I can say it's easy and practical

Avantages

Too much to describe. basically it work the way maintenance workers think. Everything is linked and it makes it easy to build the assets files, store information about the assets, and link it to parts, vendors and contacts.

Inconvénients

There are a few quirks. Sometimes you have to exit the application to see information that you update. And, it would be nice to be able to transfer contact information for other applications directly. Not a deal breaker.

Avantages

What I like the most, is the Service. I have a "Contact MaintainX" link to get support immediately. Every time I ask for support, I receive an answer in less than 5 minutes.

Inconvénients

So far I do not have anything to dislike about MaintainX. It has a been a great tool for our daily Maintenance, other departments Requests and Audits.

Avantages

The ability to customize checklists and inspection forms. I was able to create a checklist specific to my equipment and needs, allowing me to perform more efficient and accurate inspections.

Inconvénients

Although the platform is easy to use, it can be a bit overwhelming at first due to the sheer amount of functionality it offers. While customization is a huge plus, it can be hard to know where to start or which features are most important for my job.

Avantages

It can help to generate and control the operations report easily

Inconvénients

Nothing, so far MaintainX is really worth to use

Avantages

The best things about MaintainX is it's paperless and live, there are no delays from putting on a job to it hitting the maintenance team, no printing out slips and handing them to the engineering team or pinning them on boards, it pings on their mobile in their pocket.

Inconvénients

The only little bump in the road was, each job needs to be approved by myself, so if I don't get to the request the job isn't generated, however we've overcome this by adding a lead engineer to be able to do this too. *I was trying hard to find an issue I've had over the time we've had MaintainX*

Avantages

Easy to track and create reports for parts inventory and workflow

Inconvénients

Missing some features like tracking FIFO/LIFO

Avantages

It is a very easy app to teach to employees. It does not take a lot of time to get your team started using the product.

Inconvénients

The premium version of the app is rather expensive. I created a less flashy version of MaintainX using HTML and Java for web browsers but the phone based app is preferred by staff.

Avantages

Accounting for all facility needs and requests has been the most helpful.

Inconvénients

I've liked everything about the product.

Avantages

Working in a critical industry, Facilities uptime and preventative maintenance are everything! MaintainX has helped us reduce downtime and improve our organization's reliability. This all comes while still being a fraction of the cost of other solutions.

Inconvénients

I wish there were options to build reports based on the original purchase price of assets vs maintenance and operations costs for LCA purposes.

Alternatives envisagées 

eMaint CMMS, Fiix et UpKeep

Pourquoi passer à MaintainX

Cost, ease of use

Avantages

Having everything in on place. The more I can stay on this platform the more I can keep things organized.

Inconvénients

Lack of user tagging in messages, and an inbox to track tagged messages happening in the work order comments module. And there should be more visibility to the conversations happening in the work order. Not really a con but more of a feature request.

Alternatives envisagées 

eMaint CMMS et Smartsheet

Pourquoi choisir MaintainX 

User interface, the software was much less buggy. Better mobile UI, very easy to adopt, very easy to import data and MX will help enter your data. Price. Price is big since we are not a huge facility and it has been a trial run even using CmMS at this facility.

Pourquoi passer à MaintainX

User interface was the first thing. I tried MAintainX before I used upkeep, but after a year with upkeep, MX must have made some UI changes, because I was just exploring other CMMS after the year of upkeep. And after a quick trial I was hooked.

Avantages

Honestly the backup received from your online support is outstanding. We have I been left in the dark unable to figure out something. The help with creating procedures from paper copies within my company and being able to digitalise them so all crews can use them when required is one of the best parts I love about MaintainX

Inconvénients

Definitely! Something that gets me is not being able to add more the one asset to a work order. If I have 5 machines that require preventative maintenance on the same day. I want to be able to add all the assets and not have to make up 5 work orders.

Avantages

It has all the basics that's needed for maintenance of assets and ability to include other suppliers to the WO's which is trackable.

Inconvénients

If Meters can also create a notification especially for vehicle mileages when it is due for servicing based on the odometer readings that is input into the program per asset. This helps track and assist in the maintenance of our vehicles and other assets that requires servicing after X amount of hours or km's of operation.

Avantages

you can start off with one user for a low entry price like we did. unlimited requesters. by the second year we added up to 10 people, because it was easy to justify the cost for all the users with all the benefits you get with the system. was able to get started right away. customer service was able to import all the data from excel files fast and accurately.

Inconvénients

like everything accept that inventory search only searches against the part name and not the part description.so we have to enter name and description in the part name (which as least large amount of characters)

Avantages

MaintainX has helped us to track our repairs and preventative maintenance to the point that is miles beyond where we were. We knew we had some months where we spent a lot on repairing equipment but we could never look back and see where that money was going. Being able to track our expenses down to each piece of equipment has helped with how the team stewards our equipment by leaps and bounds.

Inconvénients

Integrating and changing our processes was the most difficult thing about this. However, the support staff at MaintainX were integral in assisting with this and giving tips about improving the buy-in process of key leaders. They even hosted webinars where they were able to show our team

Avantages

Is versatility instability Deep Cover every aspect of the business

Inconvénients

Only thing I really it takes pictures sometimes as you're doing inventory and doing the procedure of work and I don't like sometimes how you have to modified things in order for the B work correctly even with modifications and I don't like the fact that you can upload videos nothing could be cool if it would integrate like you can add your card on file so that you can keep track of expenses and also track mileage as you started work