MaintainX

Avantages

It's easy to use, and notifies you if you a category.

Inconvénients

I'd like if they had room locations, other than that it's a good program.

Avantages

The logging of repairs,maintenance, and inventory tracking!

Inconvénients

Confusion at times on mobile app.. mostly due to people not direct assigning to an individual

Avantages

I can see in the Calendar what everything should be done in the coming days, weeks, and months. Compare to our previous software, where was it more complicated to get those informations.

Inconvénients

We weren't able to successfully set up / implement our daily checks for f.e. scissor lift & other equipments according to our needs. But I strongly think that will be soon solved as the support team from Maintain X is very helpful.

Avantages

Ease of use and implementation to company process.

Inconvénients

I have no complaints. The program is everything we need.

Avantages

This CMMS is very user-friendly and works very well with all of our equipment.

Inconvénients

It works very well as it is. There is nothing I can think of that needs to be added at this time.

Avantages

This has kept me organized when I first started as the maintenance supervisor.

Inconvénients

I believe that there should be a little more ease of use for requesters.

Alternatives envisagées 

Avantages

Easy to transfer requests in work orders

Inconvénients

Very hard to delete, cancel old repetitive work orders.Had to change the time and date to be able to stop one.

Avantages

Automated messages to requester and work groups. The breadth and depth of available reports. Tracking of assets and materials needed for PMs. Also, that little animation that shows i completed a task; it's silly but I also like it.

Inconvénients

Saturday Morning Notifications. These would be most usefully deployed at the beginning of the work week.

Avantages

After initial setup the system is easy to use.

Inconvénients

The only thing I would like to see is better scheduling options (Like schedule for the third Tuesday of each month)

Avantages

An easy way to let requesters add WO’s. And the ability to communicate directly with the requesters.

Inconvénients

I would like to have more history available to the lower end users.

Avantages

Really like the easy of use this program allows. The layouts of screens is easy to find what you are looking for.

Inconvénients

Integration would be the only area that could have been maybe a little easier but this is really not a complaint because MaintainX did work with us on this too.

Avantages

The ease of submitting a request is my favorite aspect of this app. If I need to add a picture or video I can easily do that within the app as well. Then you can easily track the progress and communicate about the project all in the same place.

Inconvénients

The only thing I don’t like is if I create the request, and maintenance forgets to close it out when they are done, I can’t mark the request as completed myself. Something really small and pretty insignificant but would be a nice feature.

Avantages

Inventory and asset management have been greatly simplified via MaintainX.

Inconvénients

OEE integration is cumbersome or lacking.

Avantages

Interactive interface on the app super helpful

Inconvénients

If wifi is lost, app may not hold the info inputted

Avantages

Unlimited photo/video storage on work orders was huge! Plus seamless mobile support.

Inconvénients

Nothing much. Modest setup, comparable costs, even negatives we're reasonable.

Avantages

It was very easy to move all my equipment and assets over. they offer amazing flexibility in the ways that you can set up your work orders.

Inconvénients

I wish there was a scan feature that would allow you when adding parts into you inventory you could scan the invoice with your phone, and it would fill int the blanks for you.

Avantages

You can really tell this system was designed from the ground up for people on the ground. Too many CMMS systems were designed by people who do not use them, and it shows. The ease of functionality, and robust options make MaintainX stand out above other options from very well established industry leaders.

Inconvénients

There are some functions I'd like added, but the team is very responsive and have already made improvements to the software in the short time I've been a customer.

Avantages

Word order creation is the most feature that is very useful and supports the team to know what is the pending task and needs to solve before the deadline.

Inconvénients

My request button for the user is easy to trace on the pending/completed task but for the full user level up I would like to ask the MaintainX team to add the "My request button" on the feature platform to make the full user level up can also trace their job request.

Avantages

The communication on how to do things, The hands on help you receive, and ease of use.

Inconvénients

The font can not be changed to customize procedures.

Avantages

Easy to use with multiple users. Mobile app makes it easy to add work orders while on the go.

Inconvénients

Work order list printing could be better.

Avantages

Ease of use off the shelf. Really good platform, very easy to pick up.

Inconvénients

Not very customizable, at least at the premium level.

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

The ease of use from the requestor side of the application submitting work requests and getting updated comments when completed. To the administrative side, assigning work requests, creating and tracking assets, writing procedures and assigning scheduled PMs on equipment.

Inconvénients

Nothing, it is a very functional program.

Avantages

The ease of use and simple training made this program very useful to use and implement.

Inconvénients

Getting something changed via customer support is sometimes a hassle. User feedback takes to long to implement and sometimes things are launched without clear direction and not using our feedback. i.e. the asset downtime portal

Avantages

Scheduling and parts management are the two most important features, QR codes for equipment and parts and mobile app for users to manage maintenance is also crucial.

Inconvénients

Only con so far is the inability to inventory the same part in multiple locations. I would like to see a feature where I can see how many of part X I have in each of my plants locations.

Avantages

Keeps track of jobs needing to be done, assigning them, and looking back to see previous repairs done.Additionally helps track inventory of critical spares, alerts when you are out, and keeps track of where these spares were purchased from.Also used for daily/weekly checks with work orders that auto create themselves when issues are found.

Inconvénients

It does everything we need it to do, not sure what could be different.

Avantages

We love how easy it is to use and how functional the app is. Though we are able to make it work and it has definitely improved our invoicing system it would be even more amazing if it had dedicated client billing/ invoicing features.

Inconvénients

The only place MaintainX is lacking is in the billing/ invoicing department. It needs a dedicated invoice feature!

Avantages

Love everything about it.So easy to use.Even easier to learn and train othersLove the mobile app and ability to add photos and videolove the comments for communication

Inconvénients

I would like to customize or band it a bit more but that is not a MAJOR factor in use and more of a nice to have.

Avantages

The app is well-designed and has all the critical functions needed to maintain a building. Very easy to deploy and use.

Inconvénients

It lacks a robust library with pre-populated templates (maintenance templates or inspection templates etc... )

Avantages

This app solves communication issues, keeps you very organized

Inconvénients

I least like the structure of users/admin. maybe unique to this facility but all is great

Avantages

What I like the most is that we can easily manage the services through the program.

Inconvénients

create teams, if you have too many of the same teams with different serial numbers, it takes a lot of time to create them.I would change the calendar view to have the option to zoom in and out, so that more or less tasks can be seen in one view.

Avantages

MaintainX has an easy platform to use and to navigate

Inconvénients

There is nothing that I would change with MaintainX

Avantages

Ease of use and support. Recurring tasks on scheduled items.

Inconvénients

Everything seems to work very well so far.

Avantages

Helping me keep track of the maintenance especially having so many vans this helps us take care of issues and keeps us in front of it.

Inconvénients

I like everything about it very easy to use

Avantages

Cost per year and features that and well thought out and easy to use.

Inconvénients

I do not currently have any thing that I feel is Con for how I use this App.

Avantages

Easy to use. It improve our maintenance, scheduling and tracking of work orders very simple and effective.

Inconvénients

Not anything I can think of right now.

Avantages

The work orders and how they set up easily

Inconvénients

It could be better if there was groups of inventoried parts. For example, I could have a group of assets as vehicles and another group of assets with welding machines

Avantages

Ease of use. The ability to customize forms and complete on a mobile device.

Inconvénients

I do not like that when a report is sent to a customer, it list every time the work order was updated and by whom. No Need for that in our line of work.

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

Data is one a dashboard. and its all under one "roof"

Inconvénients

faster speed as its slow sometimes and better location flow

Avantages

Easiness of use and user friendly UI can make job easier.

Inconvénients

Cannot track the broken parts. good thing we can see the broken parts, so can see how many parts those machine consumed

Avantages

Mobile Accessibility and ease of use enable this product to be an easy sell to the workforce. Getting early buy in from our Teams has allowed us to accelerate our launch !!

Inconvénients

Opportunities still exist to make this product better. As we find gaps in the process the Team at MX are always a phone call away and ready to support us.

Avantages

Before we had maintainX, we used paper binders as schedules to complete preventative maintenance. Now, it's much easier to visualize when tasks are due on the calendar.

Inconvénients

At a small company like ours, we don't implement a lot of the features. There are certain parts of the software we don't use, so maybe a way to only pay for what we use would be interesting.

Avantages

It is very easy to see what needs to be done and to assign those tasks to the right individuals or teams,

Inconvénients

It would be helpful to be able to tag more than one location on a work order.

Avantages

how I can list and track all my assets schedule preventive maintenance, downtime, parts lists. Very easy to use.

Inconvénients

don't really have any cons about MaintainX. It's a great product

Avantages

The simplicity of creating work orders is great! I really am glad to see new updates and integrations that suit our business needs.

Inconvénients

I wish the calendar view of work orders was improved to allow a full view of work orders and their assignments.

Avantages

MaintainX is great for inspections and work orders as well as for keeping up with all assets and much more!

Inconvénients

Automatic start from one work order to the next would be a nice feature.

Avantages

Accountability, the ease of assigning tasks to certain employees.

Inconvénients

Perfect the way it is, easy to use, easy to understand. Layout is easy to navigate

Avantages

A person without professional or specialized knowledge can use this .

Inconvénients

some times it takes time to refresh need some speed for the page to refresh.

Avantages

It’s very easy and very well organized to maintain inventory. And looked for parts

Inconvénients

I don’t think there is any dislike or least like about maintainX

Avantages

How easy it is to use. Keeping track of our asset history. Ability to schedule PM tasks and also create work orders for day to day issues.

Inconvénients

Sometimes the support to get info uploaded is not the best when you are impatient, and it takes a couple days.

Avantages

We track work orders and techs on daily tasks

Inconvénients

There is nothing that I don't like about MaintainX.