CATS

Avantages

Robust Features
Customizable
Saves time by posting to various boards through CATS
Very user-friendly
Cost effective

Avantages

How easy it is to use and if you don't know how to do something, they have videos you can watch with an easy to follow step by step process.

Inconvénients

My main issue was Customer Service but only within the last year. I feel the rep I worked with didn't understand or try to understand my issue which ultimately led me to go somewhere else for the email side of things. I still use it to track my applicants but I think since they made changes to the email structure several months ago, there has been problems with candidates seeing my emails.

Alternatives envisagées 

Pourquoi choisir CATS 

Logiciel antérieur 

Pourquoi passer à CATS

Avantages

It is less complex than other solutions that are bloated with unnecessary features. The LinkedIn plugins and resume searching is good. Customized workflows is a good idea although they lack flexibility to get at incorporate important data in triggers (like Activity notes associated with a status change).

Inconvénients

It seems like the underlying data model of CATS limits what they can do with their product. Contacts and Candidates are tedious to work with and behavior seems to change randomly (i.e. duplicate logging of emails to a single person, merged profiles overwrite information). The email integration has been unstable and recently realized that it logs emails for users that are cc'd (not the sender) on emails which throws off metrics for our staff. The Slack integration is really limited and almost pointless (i.e. all messages go to same channel, no way to send activity information like notes for a status change). There is no way to associated an active assignment with a candidate (this is all done through candidate pipeline and status changes). There is no way to log activities for multiple contacts/candidates (like a group lunch). Calendar / Event Scheduling is clunky and behavior changes constantly. We used to make events visible to all so it showed up on the Upcoming Events on the dashboard but now they are only visible to the user that created it. There are many other nuances with private vs. public events.

Avantages

Ease of in-house communication and interoperability. Each user can easily see the work of their colleagues which cuts down on a huge amount of unnecessary communication. We can seamlessly take over each other's work when colleagues are on leave or otherwise busy. The application portals are very easy to use and the workflow is intuitive and useful. Honestly, I'm not sure how we could manage with such a lean HQ staff without having CATs.

Inconvénients

The only con I can identify with CATs is their search algorithm. The Boolean search functions can be improved. For example, if I'm looking for an "Education in Emergencies Specialist" within my database and search for this phrase using the Boolean quotation marks I will occasionally get results that identify anyone who has the word "in" somewhere in their resume. Yes, I also get "Education in Emergencies Specialists" but also a lot of people with completely irrelevant CVs. Some of this is mitigated by using the tags, lists, and custom fields but sometimes weird results are populated. Again, this is really the only issue I have with CATs and I'm really nit picking here. I don't find this to be a significant impediment to my work, and the pros heavily outweigh this one con.

Avantages

I appreciated the support through the set up process and the responsiveness of the team to our beginning processes. There is so much customization for your workflow and we have appreciated all of the improvements to the system over the time we have used it. (over 6 years)

Inconvénients

Honestly - it's really hard find things we don't like about the software. Support has been great about helping us to work around things we thought we wanted.

Avantages

Great interface, comfortable to use. Becomes familiar quickly. Grown with the software.

Inconvénients

No ability to drag and drop related emails or documents into a a candidate or client record.

Alternatives envisagées 

Pourquoi choisir CATS 

Pourquoi passer à CATS

Avantages

We went from using the same ATS for over 17 years when we decided to make the change to CATS. It’s modern, sleek, easy to use and customer support is very easy to understand and knowledgeable.

Inconvénients

I do wish there was a platform versus it being web based.

Alternatives envisagées 

Pourquoi choisir CATS 

Pourquoi passer à CATS

Avantages

It is intuitive and easy to use.
It has all the functionality of a large CRM in a great software that is affordable

Inconvénients

Have not found any yet. I would like a couple other calendaring functions but just a minor change would be it.

Avantages

The SMS Feature
Easy job posting
Quick Customer service
Quickly able to look at the candidates profile
Website to host your jobs, makes applying for the candidate easier

Inconvénients

The learning curve, but that comes with any software.

Alternatives envisagées 

Pourquoi passer à CATS

Avantages

Affordable, Intuitive

Inconvénients

Customer service, reporting

Avantages

All the cool customization that I control to meet both me and my clients HR and full cycle recruitment needs. Tech support is awesome and always there to help answer questions and problem solve.

Inconvénients

Perhaps the ability to include I9 and W4 electronic onboarding so I can stop using DocuSign.

Avantages

Easy of use, functionality ability to be a part of upcoming improvement discussions

Inconvénients

Nothing at this time comes to mind. We love the product and the results.

Avantages

CATS is a very useful tool to keep all the information of customers, candidates, and with the new version is very easy to find the information.

Inconvénients

Right now is very slow, I don't know the reason but is very slow, I think is because they release a new version and they are testing the tool, but right now is very slow

Avantages

It is customizable, versatile. I like being able to sort on the various categories. Every day I learn something new that the program can do / different ways I can sort the data.

Inconvénients

I do not have any at this time. Upon further investigation, the issues that I thought I had actually stemmed from my own need to become more familiar with the program.

Avantages

Has a nice look and feel. Has good uptime.

Inconvénients

Very clunky and slow at times. Does not offer any integrations that are helpful. I use it for dissemination of my jobs. It is one step above an excel spreadsheet.

Avantages

- Price is right.
- Good for mid to large sized company due to the multiple features it has to accommodate connecting with hiring managers.
- Have training tutorials and a customer service contact number.
- Customer service are very knowledgeable with the software.
- Connects with third party recruiting job posting websites.

Inconvénients

- A new user would require training in order to utilize the software or benefit from the Applicant Tracking System (ATS). Not as user friendly as desired.
- A challenging software to use because the visual diagrams or presentations are limited and is made up of mostly context. It is important the user is a visual learner. Having visual representations will help the user have a better understanding of the recruitment and or applicant flow chart statuses.

Avantages

CATS is easy-to-use and has decent reporting functionality. It was a good solution for the recruiting agency I worked with.

Inconvénients

It's not a great solution for hiring managers or in-house teams. It's clunky and needs a big UI update.

Avantages

I like the new beta version, it is easy and user friendly.

Inconvénients

I don't like that you can't search through all of the applicants using a keyword.

Avantages

It's relatively easy to use and mostly intuitive in its functions. The support and live feedback chat is great. Also good that the filtering system has improved.

Inconvénients

When applicants apply to a job order more than once or if I copy applicants over from another job order, the "date candidate was created/entered/last updated" doesn't necessarily change to reflect the most recent date. For example, if you mass select a group of candidates and use the "copy to another job order" function, if the candidate already exists in that job order, their "date candidate was entered" doesn't update, which means I have to remove them from the job order and re-add them to the job order to update the date.

Also, lately, there have been a lot of delays and errors when filtering job orders with a large pool of applicants. And filtering is taking longer than usual.

Avantages

Very easy to navigate, Great visual interface. Easy to segment candidates and drill down through data quickly and efficiently.

Inconvénients

Some difficulty with one specific API. I am not really going to count this as a negative as I could have gotten the integration with the third party API given enough time

Avantages

De ease use, Cats has a lot of functionalities is good for recruitment

Inconvénients

The system creates two or three times a profile

Avantages

How user-friendly it is and how I visually data is presented to me

Inconvénients

Still trying to get around duplicate profiles

Avantages

It is easy to learn. It is easy to use. It easy to post jobs. It has nice functionality. It is customizable. It is affordable.

Inconvénients

Not much help during the transition of data. You have to figure everything out on your own. Support doesn't really help you figure stuff out. Support points you to where you can go to read the answer as if you hadn't already tried that.

Avantages

I think the ability to have candidate correspondence link directly from my Outlook email to update their profiles in the notes section is probably one of the most beneficial features of this system. I love that I do not have to do anything manually!

Inconvénients

I think what I like least about this system is the search/sort feature. When I do a search through all of the candidates through the system, I am able to sort by clearance level, for instance, but I can't then also sort by date updated. It doesn't seem I can have both sort features at the same time. If there is, I missed it!