Beds24
4,8
(101 avis)
Beds24 est une solution cloud qui aide les entreprises à automatiser les processus de réservation et de facturation des...
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En savoir plus sur Cubilis
Cubilis est une solution cloud de gestion des réservations et des canaux qui aide les hôtels, les auberges et les établissements de location saisonnière à gérer les réservations en ligne. Les fonctionnalités clés incluent un moteur de réservation, un gestionnaire de canaux, l'intégration des réseaux sociaux, la facturation et la gestion des clients. Elle s'accompagne d'un gestionnaire de canaux qui facilite la connexion à des systèmes tiers tels que ceux de gestion immobilière, de distribution mondiale, de gestion des recettes, d'automatisation des bureaux, de traitement des paiements, de gestion de la réputation, etc. Les responsables peuvent également répertorier les propriétés sur un site web personnalisable et analyser des rapports/statistiques pour mesurer les performances.
Cubilis - Prix
Cubilis est disponible en version gratuite et propose un essai gratuit. La version payante de Cubilis est disponible à partir de 30,00 €/mois.
À partir de :
30,00 €/mois
Version gratuite :
Oui
Version d'essai gratuite :
Oui
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Cubilis - Avis
Évaluation des fonctionnalités
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Tous les avis sur Cubilis
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109 avis
Adjoh Lucie
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
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Provenance de l'avis
5,0
Publié le 16/10/2023
Logiciel de gestion
Avantages
Ce logiciel s'occupe des besoins hôteliers pour la planification de réservation en ligne et de gestion des canaux.
Inconvénients
Je ne trouve pas d'inconvénients à ce logiciel.
Utilisateur vérifié
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
5,0
Publié le 08/09/2018
Thanks to more opportunities!
Avantages
Ever since we have used this platform we have been able to grow our business through other channels we didn't realise we could! It has been great and is very easy to navigate the system. Would not change for any other.
Inconvénients
Please look at reporting, as the system is capabale of collecting good data please add more reports.
Réponse de Stardekk
thank you, great tip on reporting, actually we will come up with Yields pretty soon !
Répondu le 06/02/2019
Admira
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 27/05/2022
Channel manager Cubilis
Channel manager Cubilis works fast and without errors. We have not had a single overbooking since we started using it.
Avantages
It is easy to use and have a great support team. You'll quickly get to grips with all the features it has to offer.
Inconvénients
Scrolling through the calendar is a bit outdated, but you get used to it.
Markus
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
2,0
Publié le 29/07/2020
Ok for simple user cases
Avantages
Cubilis channel manager works well for distribution of major OTAs booking.com and Expedia. The extranet is fairly easy to use.
Inconvénients
By having worked with half a dozen of different channel managers from the largest ones in the industry all the way to small providers, and being managing revenue and distribution for a hotel group, serviced apartment group and individual hotels I must say Cubilis channel manager is not my number one pick.
Technically it is not the best solution in my experience for advanced revenue management and distribution. Sales process, onboarding process and support work ok but make sure they really understand your business case and truly aim for your success. Even though the service is ok my experience is the team is lacking transparency from support to sales. The account management team hears you but seems that they don't really listen. When problems occur transparency and taking responsibility would help a lot in order to fix issues but unfortunately this is something I did not experience with them.
For some reason Cubilis continued to struggle with Airbnb from the start. In 12 months time they were not able to get the connectivity fixed. Make sure to double check the status of Airbnb connectivity if this is essential part of your distribution strategy.
Réponse de Stardekk
Hi Markus,
Thank you for your review. It's a great value to us to receive feedback which we would always praise and use to optimise our service offerings and business models.
Our goal is trying to understand the business cases of our clients and together we want to reach success. To achieve this, a good transparent communication between support, development, sales & marketing is key for us. Despite all the contact we've had in the last few weeks we have to agree that we disagree on some points.
When we are speaking about the connection with Airbnb, this has been a decision made and formulated from outside our sphere of influence. We do support our partners with the needs of connectivity, which makes it possible to use the partners solution in a fully automated way. All of our other Airbnb users are all very content of the offered connectivity by Stardekk and have adjusted the way of working together with the partner as requested accordingly.
Kind Regards,
Team Stardekk
Répondu le 07/08/2020
Rudy
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 14/07/2018
Good, experienced a whole new world.
Avantages
The lay-out and the idea behind it go easily together, in this way it makes a logical and functional system. Plus, managing all bookingchannels at once gives you so much extra time!
Inconvénients
To change settings yourself is not always easy, but then ofcourse there is the support channel to help you.
Réponse de Stardekk
thank you Rudy ! we keep on improving our product -
Répondu le 18/07/2018
Erik
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 14/08/2018
Kas di Laman Apartments
After buying Cubilis our time managing our bookings became easier and faster.
It gave us cost reduction and the possibility to easy expand our realty booking management.
Avantages
The combination of the channel manager and the bookingplanner. Also the possibility to connect your website on both programs.
Inconvénients
Cubilis does not have a App version for on the phone or tablet yet.
Réponse de Stardekk
Thank you Erik !
Répondu le 10/09/2018
Laetitia
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
1,0
Publié le 16/05/2022
Not suited for small business
My experience was not good at all, to the point that after 2 months of trying hard to get used to it, I decided it was gonna be impossible to start the season with it . I decided to change after 2 months … I had to pay the whole year in advance and they didn’t refund anything . It is more expensive than a lot of other system I checked . It was recommended by this wonderful system I was using and sadly shut down. I still don’t understand why base7 shut down, when it was so simple and quick to use, full of little things that made life easier, for a small business owner. Why they recommended cubilis I will never know .
Avantages
What I was attracted to was the possibility to have an on request online booking system …
Inconvénients
The fact that it is divided in 2 different system, stardekk and cubilis…. Confusing from the star .that is not compatible with I pad or I phones, didn’t agree with my logic at all, tedious to use , all tools are slow, from going across the calendar, to making an invoice … basically requires a person sitting at a desk 8 hours a day at least to process everything. Not suited for a small business that don t have so much time to spend in the office . There was also technical problems right from the star, maybe due to the fact I was working on an I pad …
Kasalong
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
5,0
Publié le 21/11/2017
It's easy even for me who has no IT background. And when I stuck, service team is there to...
I can have my business going with money saving
Avantages
User-friendly and commercially adequate for a starter. I have no background or knowledge about IT or website making but Cubilis manages to have what I need just to launch my booking engine for my B&B
Inconvénients
the ability to adjust the look and feel of page, this is quite limited, for example we should be able to download our logo to the booking engine
Réponse de Stardekk
Hello Kasalong, it's a great pleasure for us to read that our system is working fully to your satisfaction. Thank you for your feedback, that is much appreciated!
We will be in touch with you to show you how to adapt the look & feel. For example, the logo can be added to the Cubilis Booking Engine and to the confirmation e-mails.
Répondu le 01/12/2017
Anuschka
-
Provenance de l'avis
1,0
Publié le 28/01/2016
Still a lot to improve to 2.0
Its NOT a logical program to work with. You get your way around when you work with it daily but then still it's too much administrative work. e.g. If we want to move a client to another room (upgrade) we have to cancel the reservation and add manual the upgrade BUT if the "original" reservation is cancelled it doesn't match, so you need to keep track of this yourself. Otherwise, rooms are closed that are already opened. Then printing reservations is 1 by 1 could be nice to click the reservations needed and print in 1 time.
Réponse de Stardekk
Hello anuschka, sorry to read you're not happy with Cubilis, strange because many other hotels are very happy - so something must be wrong. When i look at your remarks, it looks like you expect to have a PMS instead of a Channel Manager - for that we have many other options - i suggest calling you, so we can solve this problem. Thank you - Vincent
Répondu le 28/01/2016
Capucine
-
Provenance de l'avis
5,0
Publié le 28/01/2016
Cabilis has always been used in our hotel and we are absolutely satisfied with it
The plus side really is the fact that the program is very complete.
All needed functions exist and customer service is always helping quickly and nicely.
The only downside is that we feel like we could do lots of stuff on our own but don't actually get training to do it.
As we don't wan't to make mistake because of their potential catastrophic effect, we tend to rely on customer service a lot.
It would be nice to have a tutorial book provided.
This would be time saving for the customer service and interesting for us as we don't have any budget for trainings.
Thank you all!
Réponse de Stardekk
Hello Capucine, thank you for your feedback, happy to read you're satisfied - about training, we do organise some workshops - free of charge, you are always welcome to join - please do call our support team if you need an extra personal training - regards, VIncent
Répondu le 28/01/2016
Franky
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
4,0
Publié le 23/03/2018
Very to the point support team and friendly staff.
Avantages
low level. to the point. It does what it has to do. The support team is very helpful as well as staff. Keep up the good work!
Inconvénients
Look & Feel can improve. Can't wait for the 'app' as used on a smartphone is inappropriate. Drag & drop features. Hands-on training for starters is the best and a must to feel confident.
Réponse de Stardekk
thanks Franky - pretty soon we'll be launching our APP :) and new Cubilis SKIN - do have a look at Bookingplanner,.. brand new, and very easy to use
Répondu le 27/03/2018
Rebecca
-
Provenance de l'avis
5,0
Publié le 27/01/2016
Very good experience with Cubilis
Cubilis is overall easy to use but if you have questions the customer service team is always there to help you. Cubilis is a very useful tool to open and close dates, to add prices into the system, and synchronise them with all our channels. The biggest advantage for us is that you can update your channels very quickly and easily.
Réponse de Stardekk
thanks Rebecca !!!
Répondu le 27/01/2016
Salima
-
Provenance de l'avis
4,0
Publié le 28/01/2016
Practical and easy to use
Pros: back up easy to trace and easy to use.
Cons: when a reservation is made only the name of the booker appears and not the name of the guest - it can be confusing at times.
Réponse de Stardekk
Salima, hi salima thank you !!! our booking planner solves your remarks, but i will check this in our channel manager ! thanks, VIncent
Répondu le 28/01/2016
Jeffrey
-
Provenance de l'avis
5,0
Publié le 20/03/2015
Personal yet professional
You really don't need a lot of time to figure out the basics. Whenever you need anything specific you can call customer service. The staff knows the product very well and immediately will assist you with all your questions. It gives you everything you need, and more to run your hotel.
Kurt
-
Provenance de l'avis
5,0
Publié le 15/02/2016
Really great app
I am working with cubilis for 4 years and i am really satisfied with the possibilities.
I would recommend this to every hotel owner, It takes great care of the external channels for reservation as booking.com.
Réponse de Stardekk
thanks Kurt !!
Répondu le 16/02/2016
Annette
-
Provenance de l'avis
5,0
Publié le 27/01/2016
We have used Cubilis for one year and we are very happy with it and the booking engine
The only thing to complain about is that during the weekend there is no hotline....
Réponse de Stardekk
thank you Annette, we're investing a lot in our customer care service, if you send us an email we will always try to call you asap !
Répondu le 27/01/2016
Suky H
-
Provenance de l'avis
5,0
Publié le 14/03/2015
Very Satisfied! Recommended!
The Cubilis channel manager is very good. Super easy to use. The product quality & value match our need perfectly. Most importantly, the team offers the most efficient and best customer service!
Eric
-
Provenance de l'avis
5,0
Publié le 27/01/2016
Great and easy to use compared to other products!
We helped Vincent in the very beginning of the making of this product! It started small. If we look now at what the product has become it is amazing!!! It only gets better!
Réponse de Stardekk
thanks Eric !!
Répondu le 27/01/2016
Gary
-
Provenance de l'avis
5,0
Publié le 27/01/2016
THE BEST SYSTEM WE HAVE USED AND WE NEVER HAVE ANY PROBLEMS.
We are very happy with the Cubilis system.
It is easy to use, and the customer service is always good.
We think it is the best system on the market for our hotel.
Réponse de Stardekk
thank you Gary !
Répondu le 27/01/2016
peter
-
Provenance de l'avis
5,0
Publié le 29/01/2016
Great system ,service with a personal thouch
We are working for 5 years with cubilis and we are very satisfy abouth the cooperation. Cubilis our online system is the artery of the business.
Réponse de Stardekk
bedankt Peter !!
Répondu le 29/01/2016
Didier
-
Provenance de l'avis
5,0
Publié le 28/01/2016
Perfect. We could not live without Cubilis.
The perfect system to keep your availability in touch with the reality. The system helps us save up to two hours of work every day.
Réponse de Stardekk
dank je Didier !!
Répondu le 28/01/2016
Tania
-
Provenance de l'avis
5,0
Publié le 28/01/2016
Super!
Very easy to use. Good help for preventing overbookings.
Whenever a there's the smallest problem, it is solved at once.
Réponse de Stardekk
bedankt Tania !!
Répondu le 28/01/2016
Rita
-
Provenance de l'avis
5,0
Publié le 27/01/2016
directe reservaties
Liever communicatie in het nederlands
Réponse de Stardekk
bedankt Rita, we doen ons best om alle talen te ondersteunen, en zeker ook het Nederlands !
Répondu le 27/01/2016
Camilla
-
Provenance de l'avis
5,0
Publié le 27/01/2016
Easy
No comment. And it is too much to ask for a reply like this. I am very satisfied, so what more do you want?
Réponse de Stardekk
merci Camilla !!
Répondu le 27/01/2016
Paul
-
Provenance de l'avis
4,0
Publié le 12/03/2015
Never without anymore!
So much time saved, and no more overbookings! A bit confusing at the beginning but not complicated after a while.
