Lodgify

Hi Daryl,

Thank you for your wonderful feedback! We’re delighted to hear that Lodgify has exceeded your expectations with its ease of use and powerful features. It’s great to know it’s exactly what you were looking for.

If you ever need assistance or have questions, our team is always here to help!

Best wishes,
The Lodgify Team

Hi Martin,

Thank you so much for your review! We're delighted to hear that you had a great experience.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Best regards,
The Lodgify Team

Hello Marie,
We apologize for any inconvenience or frustration you've experienced with our product and service. We appreciate your feedback and would like to address your concerns.

We understand that during the onboarding process, expectations and promises were made regarding functionality and integration with Vrbo that were not fully met. We apologize for any confusion or difficulties you encountered with the booking process and calendar management. We strive to provide a seamless experience for our users, and we regret that this was not the case for you.

Regarding the payment options and the challenges you faced with guests receiving multiple reminders and paying online, we apologize for any inconvenience caused. We understand the importance of flexibility in payment methods, and we're sorry for the miscommunication and the resulting impact on your business.

We regret that you feel our system did not save you time and that it caused you to hassle instead. We value your time and understand the importance of a user-friendly interface and a reliable integration process. We apologize for falling short of your expectations in these areas.

Regarding your request for a refund, we understand your disappointment and frustration. While our refund policy states a 30-day refund period, we acknowledge that you could not fully assess our service within that timeframe.

We apologize for any inconvenience caused by the account closure process and the issue with the automatic payment charge. Rest assured; we will investigate and address these matters promptly to prevent any further inconvenience to you.

We value your feedback and take your concerns seriously. We strive to improve our products and services continuously, and your insights will help us in that process. We regret that we did not meet your expectations, and we appreciate your willingness to provide us with an opportunity to rectify the situation.

Thank you for bringing these issues to our attention, and we apologize for any negative experience you've had.

Best wishes,
The Lodgify Team.

Hello Michelle,
Thank you for sharing your experience with us! We're glad to hear that your vacation rental management has been made easy with Lodgify.

We appreciate your positive feedback about Aleesia and the helpfulness she provided during your onboarding process. It's great knowing she could answer all your questions and assist you effectively.

We understand your feedback regarding the calendar type and apologize for any confusion it may have caused your guests. We'll take note of this suggestion for future improvements.

We're delighted that you chose Lodgify for its ease of use and pricing, and we're grateful for your trust in our platform. If you have any further questions or need assistance, please don't hesitate to contact our team.

Thank you for being a valued customer, and we're here to support you in managing your vacation rentals smoothly.

Best wishes,
The Lodgify Team.

Hi Atahanasius,

Thank you for sharing your experience! We're glad to hear that accessing our platform has been easy and that it's proven effective for making reservations.

If you encounter any issues or need further assistance, please don't hesitate to reach out. We're here to help.

Best wishes,
The Lodgify Team

Hello Steve,
Thank you for your positive feedback! We're thrilled to hear that you're a happy customer and that Lodgify has provided you with the needed features, such as managing all your channels from one location and synced calendars.

We're glad the onboarding process was excellent, and you feel 90% set up with little effort. Our goal is to make the setup process as seamless as possible, so it's great to hear that you had a smooth experience.

We appreciate your feedback on the recommendations made by Sara. Our team is always here to assist you with further tweaks or adjustments to enhance your experience.

Thank you for considering Lodgify. We're delighted to have you as a customer and are committed to providing a simple experience.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you along your journey with Lodgify!

Best wishes,
The Lodgify Team.

Hi Barbara,

Thank you for sharing your experience! We're thrilled to hear that Lodgify has become your go-to platform for managing reservations. Making it easy for you to handle everything in one place is what we strive for.

We're delighted that our guidance and discounts have added value to your experience. If you ever need further assistance or have suggestions for us, feel free to reach out. We're here to ensure your journey with Lodgify remains smooth and hassle-free.

Best wishes,
The Lodgify Team

Hello Allison,
Thank you for your feedback! We're thrilled to hear that you've had a great experience with our customer support. We strive to provide excellent assistance and ensure that all your questions are answered and that you feel supported throughout the process.

We understand that navigating the platform can be challenging, especially if you're new to website creation. We appreciate your feedback on this aspect, and we're continuously working to improve our user interface and make it more intuitive for users of all levels of experience. We're here to help you become familiar with the platform and guide you through the website creation process.

We're glad to know that we were able to set you up quickly, getting you ready to start receiving bookings. We aim to make the setup process as efficient and seamless as possible, and we're thrilled that you're already on track to success.

If you have any further questions or need additional assistance, please don't hesitate to contact our customer support team. We're here to support you and ensure your experience with Lodgify is exceptional.

Thank you for choosing Lodgify, and we look forward to being a part of your success in the vacation rental industry!

Best wishes,
The Lodgify Team.

Hello Lisa,
Thank you for sharing your positive experience with Lodgify! It's great to hear that you found the salesperson and onboarding specialist helpful in setting up your account and importing your listings.

It's also good to know that although there are some differences from your prior platform, you are confident that once you get used to it, everything will be fine. We appreciate your business and hope that Lodgify continues to meet your needs.

Best wishes,
The Lodgify Team.

Hello Michael,

Thank you for your positive feedback about Lodgify and our helpful staff. We're glad to hear that the implementation process has been relatively easy for you and that our onboarding calls have been valuable in getting the most out of our software. We appreciate your recognition of our team members, and we'll surely pass on your kind words to them.

Regarding your comment about adding recurring tasks unrelated to a booking, we appreciate your suggestion. We're continuously improving our software and adding new features, and your feedback is valuable in that process. We'll note your request and consider it for future updates.

Thank you for choosing Lodgify and for taking the time to share your positive experience. Please don't hesitate to reach out if you have any further feedback or questions. We're here to assist you and ensure you have a great experience using our product.

Best wishes,
The Lodgify Team.

Hello Joseph,
Thank you for sharing your positive experience with Lodgify! We are thrilled to hear that the setup was easy and that our support team provided you with substantial assistance in syncing your channels to avoid double bookings.
We understand that communicating with different platforms may require different approaches, and we strive to make this process seamless for our users.
We're glad you found our customer support very good, and we're delighted to have you as part of the Lodgify community.

Best wishes,
The Lodgify Team.

Hello Alan,
Thank you for taking the time to write this review! We're glad to hear that you found our customer support team helpful during the setup process, and we appreciate your feedback about the discount promo code not working. We apologize for any inconvenience this may have caused you.

We're also happy to hear that you find our platform easy to navigate and that you feel it will be a good long-term solution for your vacation rental business. We value your feedback about the pets not showing up in the new interface and will pass that along to our development team.

If you have any further issues or questions, please don't hesitate to reach out to our customer support team. We're here to help!

Best wishes,
The Lodgify Team.

Hi Jay,
We're sorry to hear that you had a negative experience with our software and team. We take customer feedback seriously, and we apologize for any inconvenience caused. We strive to provide a reliable and efficient platform, and we regret that this was not your experience.

We understand that mistakes can happen during the connection process, and we apologize for any errors that occurred with your listings. Our support team is dedicated to resolving issues promptly and professionally, and we apologize if your experience did not meet your expectations.
We'll be sure to address your concerns and work towards improving our service.
We would like to understand more about your situation and see if we can find a resolution. Please reach out to our support team at [email protected], and we'll do our best to assist you.

Thank you for your feedback, and we will take your comments into consideration as we continue to improve our services.

Best wishes,
The Lodgify Team.

Hello Lily,
Thank you for sharing your experience with Lodgify. We're happy to hear that you're enjoying the platform and that the customer support has been helpful, especially with onboarding.

We appreciate your feedback on the website design options and notifications and will take that into consideration for future improvements.

It's great to hear that the channel manager and rate updates have been easy to use. We hope that Lodgify continues to meet your needs and helps your business succeed.

Best wishes,
The Lodgify Team.

Hello Alexander,
Thank you for sharing your feedback with us! We're glad to hear that you find the idea of connecting all available platforms beneficial. Our goal is to provide you with a centralized solution that simplifies the management of your listings across multiple platforms, saving you time and effort.

We understand that the abundance of detailed information can initially feel overwhelming. We strive to balance providing comprehensive guidance and ensuring a smooth onboarding experience. We appreciate your feedback and consider it as we refine our onboarding process to make it more user-friendly and efficient.

One of the key benefits of using Lodgify is the ability to set prices on different platforms simultaneously, reducing the time and effort required to manage your listings individually. We're delighted that this feature is helping you streamline your pricing management and maximize efficiency.

If you have any further suggestions or need assistance navigating the platform, please don't hesitate to contact our support team. We're here to help and ensure you have a positive Lodgify experience.

Thank you for choosing Lodgify, and we look forward to being a valuable partner in your vacation rental success!

Best wishes,
The Lodgify Team.

Hello Ali,

Thank you for your feedback! We're delighted that you find our product incredible and that our customer service has been brilliant. Providing exceptional service is one of our top priorities, and we're glad we've met your expectations.

We understand that the setup process can sometimes be time-consuming, and we appreciate your suggestion of smoothing out the process for the user. We're constantly improving our onboarding experience to make it more streamlined and efficient. Your feedback is valuable to us, and we'll consider it as we continue to enhance our user experience.

We're thrilled that our customer service has been fantastic in helping you get started. Our team is dedicated to assisting you every step of the way and ensuring a smooth onboarding process. If you have any further questions or need additional support, please don't hesitate to contact us. We're here to help.

Thank you for choosing our product, and we appreciate your positive feedback. We'll continue striving to provide you with a great product and exceptional customer service.

Hello Kirstie,
Thank you for your review! We're thrilled to hear that you find Lodgify easy to set up and intuitive to use. We strive to provide a user-friendly platform that offers flexibility to meet the unique needs of our customers as they grow their businesses.

We're glad to hear that you appreciate the option to change your plan as your business grows. Lodgify offers various pricing plans to accommodate different property sizes and business needs, providing the flexibility to upgrade or downgrade.

We also appreciate your feedback about our onboarding process and the assistance you received from our team members. We strive to provide exceptional customer support and are glad your sessions with our team helped us understand our system's capabilities.

Thank you for considering Lodgify as your booking management solution and for choosing us.
We value your feedback and are committed to continuously improving our platform to meet the needs of our customers. Please don't hesitate to reach out if you have any further questions or feedback. We're here to assist you!

Best wishes,
The Lodgify Team.

Hallo Olaf,
danke für Ihre Bewertung zu Lodgify. Wir sind froh, dass Ihnen die Buchungsfunktion und die Channelmanagement-Funktionen so gut gefallen.

Wir sind immer auf der Suche nach Verbesserungsvorschlägen, um unsere Plattform zu optimieren und würden uns sehr über Feedback zu dem Integrationen freuen. Einerseits für bereits existierende Websites und andererseits hinsichtlich der Anbindung zu Buchungsportalen.

Wenn Sie irgendwelche spezifischen Vorschläge haben, würden wir diese liebend gerne hören.
Danke, dass Sie sich für Lodgify entschieden haben. Wir hoffen, dass wir Ihnen weiterhin hilfreichen Service bieten können

Mit freundlichen Grüßen
Ihr Lodgify Team

Hello Amy,
Thank you for your review! We're thrilled to hear that you had a great experience with Lodgify and that our customer service team was able to assist you with joining your Airbnb with other booking channels.

We appreciate your feedback regarding the calendar display and have forwarded your suggestion to our development team for review.

We hope you enjoy using Lodgify to manage your vacation rental business and wish you the best of luck for the upcoming season!

Best wishes,
The Lodgify Team.

Hello Cortney,

Thank you for reviewing Lodgify and for your positive feedback about the setup process. We're glad to hear that having someone guide you through multiple setup calls was helpful for you. We understand that integrating with other platforms can sometimes be challenging. While it may be out of our control, we strive to provide the best possible support and assistance to ensure a smooth experience.

We appreciate your comment about having multiple platforms on one site. Lodgify is designed to help you manage and sync your listings across various channels, making it more convenient and efficient for reaching a wider audience and managing your bookings effectively.

If you have any further feedback or suggestions, please feel free to reach out to us. We're here to support you and enhance your experience with our product. Thank you for choosing Lodgify, and we wish you continued success with Camp Swann.

Best wishes,
The Lodgify Team.

Hello Peter,
Thank you for sharing your positive experience with Lodgify! It's great to hear that the direct booking website has helped take your short-term rental business to the next level.

It's also wonderful to hear that your onboarding specialist was so helpful and made sure everything was imported perfectly. We hope you continue to have a great experience with Lodgify!

Best wishes,
The Lodgify Team

Hola Rafael,
¡Muchas gracias por compartir tu experiencia con Lodgify! Nos alegra saber que el Onboarding con Cristina haya sido espectacular y que Lodgify te aporta todo lo que necesitas para facilitar tus tareas operacionales y estratégicas.
Gestionar alojamientos a través de distintos canales puede llevar mucho tiempo pero parece que el Onboarding ha sido una gran ayuda.
¡Te deseamos lo mejor con tu alquiler vacacional!
Si tienes más preguntas o dudas, no dudes en contactar a nuestro equipo de soporte, ellos te asistirán encantados.
Un saludo,
El equipo de Lodgify

Hello Bethany,

Thank you for your review! It's great to hear that you had a helpful transition process with Lodgify and that you appreciate the ease of working with their onboarding specialists.
Don't worry too much about the learning curve - with time and practice, you'll become more comfortable using Lodgify for your business. Thanks for sharing your experience with us!

If you have any further questions or concerns in the future, don't hesitate to reach out to their support team for assistance.

Best wishes,
The Lodgify Team.

Hello Christophe,
Thank you for your review and for sharing your positive experience with Lodgify.
We're happy to hear that you find our platform simple and helpful and that our support team provided you with excellent service.

We appreciate your feedback on the pricing and will continue to offer our customers competitive rates.

Thank you for choosing Lodgify as your vacation rental management solution. Please don't hesitate to reach out to us if you need any further assistance or have any suggestions for improvement.

Best wishes,
The Lodgify Team

Hello Marcos,
Thank you for your review. It's great to hear that you find Lodgify a relatively simple and cost-effective CRM for vacation rental management.

I understand that commissions and monthly payments may concern small businesses, but it's worth noting that many companies in this industry charge similar fees. Nonetheless, I'm glad to hear that you are finding the platform helpful and that the assistance provided by the team has been fast and satisfactory.

Please don't hesitate to reach out if you have any further feedback or questions.

Best wishes,
The Lodgify Team.

Hello Amber,
Thank you for sharing your experience with Lodgify. We appreciate your positive comments about the onboarding experience with our team and the quick responses from our IT team.

We apologize for any frustration you experienced due to technical issues and automated messages. Our team is always working to improve our system and provide the best support possible.

Please don't hesitate to reach out to us with any outstanding concerns regarding auto messaging to guests. We are always happy to assist. Thank you for choosing Lodgify for your vacation rental management needs.

Best wishes,
The Lodgify Team.

Hello Jeff,
Thank you for your review! We're glad you found the onboarding process helpful and that Lodgify was just what you were looking for.

We apologize for any inconvenience with Vrbo setup and the time it took to get in touch with support. We appreciate your feedback and will consider it as we continue to improve our services.

Best wishes,
The Lodgify Team.

Hello Luiz,
Thank you for your review. We're glad you had a positive experience with our customer service team and found our platform helpful in managing your beach house rental.

We understand that pricing is an important consideration, and we offer a range of plans to suit different needs and budgets. We encourage you to explore our pricing options and see if there's a plan that better fits your needs.

We appreciate your feedback and thank you for choosing Lodgify as your vacation rental management platform.

Best wishes,
The Lodgify Team.

Hello Richard,
Thank you for your positive review of Lodgify!

It's great to hear that you found the product easy to use and that it integrated well with your business processes. We are committed to providing a professional and quality experience for all of our users, from the website viewing to the onboarding process.

We appreciate your thoughtful consideration in choosing Lodgify and are thrilled to hear that we are currently first-in-class for your needs. If you have any further feedback or suggestions, please do not hesitate to let us know.

Best wishes,
The Lodgify Team

Hello Sharlene,
Thank you for your review. I'm glad to hear that you had a fantastic experience with our customer service and found the personalized training helpful.

I understand that pricing can be a concern, especially with currency conversion rates. However, I hope that the features and benefits of our platform make it worth the investment for your vacation rental business. If you have any further feedback or questions, please don't hesitate to let us know.

Best wishes,
The Lodgify Team.

Hello Kobus,
Thank you for sharing your experience with Lodgify! It's great to hear that you found the integration and support staff helpful and felt the package was comprehensive when upgraded to premium.

Regarding the cost of the premium package, it's important to consider its added value and features compared to the basic package.

Thank you for choosing Lodgify, and we hope to continue providing helpful and necessary services to you.

Best wishes,
The Lodgify Team.

Hello Scott,
Thank you for taking the time to review Lodgify. We're glad you find the unified and cleaning calendars helpful in managing your listings across multiple platforms.

We understand that some activities still need to occur on booking platforms, and it can be challenging to keep track of everything. However, our team is always available to assist you with any questions or concerns that you may have.

Thank you for choosing Lodgify, and we hope to continue providing you with great software and support.

Best wishes,
The Lodgify Team.

Ciao Gianfranco,
Grazie mille per la tua recensione su Lodgify!

Siamo felici di sapere che hai trovato la nostra piattaforma facile e intuitiva da usare, e che ti piaccia la possibilità di gestire le tue proprietà su più canali da un unico canale. Apprezziamo molto anche il tuo feedback sul sito web e continueremo a lavorare per migliorarlo.

Per quanto riguarda il prezzo, crediamo che la nostra piattaforma offra un ottimo rapporto qualità-prezzo per le nostre funzionalità e i nostri servizi. Tuttavia, comprendiamo che ogni azienda ha esigenze e budget diversi.

È importante notare che molti altri competitor in questo settore hanno piani tariffari simili ai nostri, ma se hai domande o dubbi, non esitare a contattarci a [email protected].

Grazie ancora per il tuo prezioso feedback.
Un saluto dal,
Team Lodgify!

Hello Raffaele,
Thank you for taking the time to leave a review! We're glad you find our vacation rental management features incredible and comprehensive. We appreciate your feedback regarding the support button and will consider it for future updates.

We're also happy to hear that our support team, particularly Sara Marzorati, was able to provide you with excellent assistance during the onboarding process.

If you have any further questions or concerns, please don't hesitate to contact us.

Best wishes,
The Lodgify Team.

Hallo Olaf,
danke für Ihre Bewertung zu Lodgify. Wir sind froh, dass Ihnen die Buchungsfunktion und die Channelmanagement-Funktionen so gut gefallen.

Wir sind immer auf der Suche nach Verbesserungsvorschlägen, um unsere Plattform zu optimieren und würden uns sehr über Feedback zu dem Integrationen freuen. Einerseits für bereits existierende Websites und andererseits hinsichtlich der Anbindung zu Buchungsportalen.

Wenn Sie irgendwelche spezifischen Vorschläge haben, würden wir diese liebend gerne hören.

Danke, dass Sie sich für Lodgify entschieden haben. Wir hoffen, dass wir Ihnen weiterhin hilfreichen Service bieten können

Mit freundlichen Grüßen
Ihr Lodgify Team

Hello Marty,
Thank you for sharing your positive experience with Lodgify! We're glad to hear that you found our software easy to use and intuitive and that you appreciated the dashboard and automated messaging features.
We apologize for any inconvenience caused by the time difference between your location and our customer support team, but we're happy to hear that you found their responses prompt and thorough nonetheless.
We appreciate your feedback and hope to continue providing you with the best short-term rental management experience possible!

Best wishes,
The Lodgify Team.

Hello Martin,
Thank you for sharing your experience with Lodgify. We are happy to hear that you found our platform familiar and easy to use and that our onboarding specialist was brilliant in guiding you through the process.

We appreciate your feedback about the website builder and customization options, and we will consider them as we continue to improve our platform.

We hope that as you continue to discover the features and functionality of Lodgify, you will find even more benefits and opportunities for growth. Thank you for choosing Lodgify!

Best wishes,
The Lodgify Team.

Hello Earsa,
Thank you for sharing your positive experience with Lodgify! It's great to hear that you found the onboarding process excellent and enjoying the ability to capture critical information on the go with the app.

It's also good to know that you appreciate the ease of creating a website and the PM Module add ons. Your feedback regarding the ability to add team members to the app is noted and will be considered for future improvements.

Thank you for leaving a review.

Best wishes,
The Lodgify Team.

Hello Diana,
Thank you for your review! We're thrilled to hear that you've had a positive onboarding experience with Lodgify and that our customer service, including the assistance provided, has been helpful and great.

We understand that as a non-techie, it may take some time to get used to the platform, but we're here to support you every step of the way. Our goal is to provide a user-friendly and intuitive platform that meets the needs of all our customers, regardless of their technical expertise.

We're glad you chose Lodgify due to our pricing and that you switched from another company with issues related to pricing and payment. Our team is committed to providing a reliable and efficient platform for managing cottage rentals.

Please don't hesitate to reach out if you have any further questions or need additional assistance. We're here to help and ensure your experience with Lodgify is positive!

Best wishes,
The Lodgify Team.

Hello Kelly,
Thank you for your review of Lodgify. I'm glad to hear that you had a positive experience with the setup process and found the two calls helpful in learning and setting up your property. We value customer feedback and continuously look for ways to improve our service.

Regarding the automatic reply for check-out instructions, I understand that this feature would be helpful for you. You may want to consider reaching out to our customer support team to inquire about this feature at [email protected].

Thank you for choosing Lodgify as your solution for managing your property, and I hope you continue to find it helpful and convenient for your needs. Please don't hesitate to reach out if you have any further questions or feedback.

Best wishes,
The Lodgify Team.

Hello Angela,
Thank you for sharing your experience with Lodgify. It's great to hear that you found the platform to have some great features and that the guest services technician was extremely helpful in assisting you with navigating through the program.

We understand that learning to navigate all the features can take some time, but we're glad you found it worthwhile. We appreciate your recommendation and hope that Lodgify continues to meet your needs in the future!

Best wishes,
The Lodgify Team.

Hello Elia,
Thank you for sharing your experience with Lodgify. We're thrilled to hear that you feel confident and safe with our platform and appreciate your positive comments about our flexibility, simplicity, and technical support.

We understand that the pricing of our Lite program may seem high, but we believe that it offers great value for our customers. We also appreciate your feedback about offering limited hours of technical support for the Lite program and featuring your own domains. These are important suggestions that we will take into consideration as we continue to improve our platform.

We're glad to hear that our booking engine and channel manager have helped solve some of your main challenges with vacation rental management. We hope that our platform will continue to benefit your business in the long term.

Thank you for choosing Lodgify as your partner. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We're always here to help.

Best wishes,
The Lodgify Team

Hello Ronald,
Thank you for your review of Lodgify. We're glad to hear that our rental management features have been helpful for your business. We strive to provide our customers comprehensive tools for managing their rentals efficiently.

We understand that website design is important for creating an attractive and professional online presence for your business. We continuously improve our website design features to ensure they are modern, sleek, and user-friendly. Your feedback is valuable to us, and we will consider it as we continue to enhance our platform.

If you have any specific suggestions or requirements for website design features, we encourage you to reach out to our customer support team. They will be happy to assist you and provide further guidance.

Thank you for choosing Lodgify as your rental management solution, and we appreciate your feedback as we strive to improve our platform continuously. Please feel free to contact us with any further questions or feedback.

Best wishes,
The Lodgify Team.

Hello Jeff,
Thank you for your review! It's great to hear that your onboarding experience with the onboarding team was positive and that you found Lodgify easy to use.

I'm sorry you're experiencing difficulties adding Booking.com, but our support team will be happy to assist you. Don't hesitate to reach out to us at [email protected] if you need any help!

Best wishes,
The Lodgify Team.