En savoir plus sur Bettermode

Tribe est une solution de plateforme communautaire basée sur cloud conçue pour les communautés en ligne de toutes tailles. Les éléments clés comprennent une personnalisation complète, des widgets intégrables, un design moderne, une offre API complète, une gamification, des analytics, des outils puissants de modération, un système de newsletter, une intégration à des outils populaires et bien plus. Tribe permet aux utilisateurs de démarrer une discussion pour leur communauté et fournit des fonctionnalités supplémentaires leur permettant de poser des questions, de lancer des sondages, d'organiser des événements, de suivre des personnes, de commenter des discussions et de partager du contenu. De plus, les gestionnaires de communauté peuvent personnaliser la plateforme en ajoutant un en-tête et un pied de page à l'image de la marque. Les gestionnaires de communauté peuvent également utiliser la monnaie virtuelle pour récompenser les utilisateurs lorsqu'un concours est organisé. Cette monnaie peut être échangée contre de l'argent réel via leurs comptes ou sous forme de réduction sur les achats. La solution peut s'intégrer à plusieurs outils tels que Google Analytics, Slack, Shopify, Telegram, Hotjar et MailChimp. Le forfait de gratuité à vie de Tribe permet aux entreprises de créer des communautés avec des membres et du contenu illimités sous un domaine personnalisé. Le forfait premium est proposé sur une base d'abonnement mensuel et une assistance est assurée par e-mail, par forum communautaire et par messagerie instantanée. Des fonctionnalités pour plusieurs langues sont également disponibles.
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Bettermode - Prix

Bettermode est disponible en version gratuite et propose un essai gratuit. La version payante de Bettermode est disponible à partir de 59,00 $US/mois.

À partir de :
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Parcourir les avis sur Bettermode

93 avis sur 93
Classer par :
Nick
Nick
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 08/06/2022

From MVP to MVP, Tribe is the gift that keeps on giving

Tribe is helping bringing a sense of community to the wonderful users of Proposify. It allows me to connect with our customers on a deeper level and find out what makes them successful, while being able to drive that sense of unity home all at once. For the cost, I am blown away at what you get. I would easily pay double what they ask (but don't tell em)

Avantages

I'm brand new to the SaaS community space, and honestly, Tribe was the right decision. I looked at some competitors that offered similar things, but at 2x the cost. I couldn't believe how incredible Tribe for the value.

Inconvénients

Again, when I bought the software, it had a long way to go. But it's made incredible strides since then, and I'm glad I purchased! Truly took it from an MVP software to THE MVP software in community engagement. Huge props to the product team, they have their heads screwed on straight.

Kain
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/03/2024

A Highly flexible community and information management system.

Very positive so far, and the customer support for setting the system up couldn’t be faulted.

Avantages

I like how bettermode gives me complete control over scaling and managing my community. Prior to bettermode, I was reliant on developers and designers - which was completely impractical.

Inconvénients

I couldn’t make too many complaints about bettermode, I understand that the software is a work in progress and the guys are always releasing new updates. The only feedback I would offer, is that receiving emails or a monthly newsletter about system updates would be helpful.

Alternatives envisagées 

Hivebrite

Pourquoi choisir Bettermode 

Buddy Boss was clunky, and caused our site no end of issues. Buddy boss left me reliant on a developer for assistance, so making system upgrades (or even minor improvements) was always very slow.

Pourquoi passer à Bettermode

I was given a free trial with Bettermode, and during this time, I was able to configure the system in exactly the way that I needed it to be. From a practical stand point, I was able to see firsthand that bettermode could meet all my community system needs.
Ana
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
3
Simplicité
4
Support client
1

1
Publié le 14/02/2025

Worst support I've ever met in my life

Very negative. Would never recommend anyone to go with this product if your goal lies beyond a fun project for friends and family. The frustrating part is that being a no-code platform, it doesn't provide you any control over the stuff like sitemap. At the same time, their support would keep sending you "your message is very important for us" type of communication for months and never solve your problem.

Avantages

It's very easy to use. We managed to build the community portal for our product within a week

Inconvénients

Don't know where to start. 1) It takes their support up to 72 h just to pick your ticket. 2) We submitted a ticket where we explained that the sitemap they generate for us automatically, contains errors. This prevents the web resource from being indexed by Google. It took them 10 days to just acknowledge the bug. Then we spend a month convincing them to fix it — I mean, common, your resource is invisible on Google, and you don't have access to the backend to even try to do anything — but Bettermode only issues empty promises saying "It's our priority". No deadlines, no dates – all along we remain a paying customer. Moving the community to Circle.so now

Jeremy
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
4

5
Publié le 08/08/2024

Great solution to managing your membership community

I switched my entire real estate membership over to Bettermode and the transition was smooth.

Avantages

The UI - clean and beautiful. Designing spaces are very easy.

Inconvénients

Which it had more features such as subscriptions to manage the memberships.

Harriet
Harriet
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/01/2020

Launched our mobile community within 2 weeks!

We could see better customer engagement after adding the social component inside our app to help the members connect with each other.

Avantages

In our use case, the critical part of the implementation was to bring community experience inside our pre-existing mobile app. Thanks to the modularity and comprehensive API offered by Tribe, we were able to build a community experience complete with an activity feed, posting capability, and networking inside the mobile app.

Inconvénients

There were a couple of missing parameters and endpoints in the API documentation. However, based on our request, team Tribe helped us with the API-based deployment and updated the documentation.

Alternatives envisagées 

Hivebrite et Higher Logic Vanilla

Pourquoi passer à Bettermode

The comprehensiveness of the API, modularity, and the ability to customize the community experience.

Réponse de Bettermode

Hi Harriet,

We're delighted that our approach for the community platform helped you add social experience inside the mobile app. That's the beauty of Tribe -- designed to integrate into products and sites.

We'll continue to improve our API and documentation.

Répondu le 05/04/2020
NaveenKumar
NaveenKumar
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 09/04/2020

Grow your community with less effort

Bringing your visitors, viewers, subscribers under one roof is tough and cumbersome. Tribe does it with minimum effort. It helps to gather your loyal followers to one place, and helps you to grow your community even bigger.

Avantages

Easy set up with zero knowledge about the cloud infrastructure, coding, integrations with third-party apps, and excellent support makes Tribe unique.

Inconvénients

On the downside, Tribe's third-party integrations comes with a price for a commonly used apps like Slack or web hooks etc.

Alternatives envisagées 

Workplace from Meta

Pourquoi passer à Bettermode

Easy setup, affordable pricing, and quick support.
Mike
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 24/04/2020

A very promising tool with an amazing team behind it!

We needed a better place then Facebook for our community to gather. Tribe with it's topic and channel functionality and flexibility in customization was the obvious choice for us. That and the team behind it is full of rockstars!

Avantages

The flexibility of the platform is great. When it comes to content structure or design, you can get creative. I also really enjoy the additional apps available on the app store as well as the amazing team behind Tribe. The team is super responsive and great in thinking along.

Inconvénients

I wish there was a better build in analytics tool. However, with their webhooks, api and integrations with some tools like Amplitude they do give good alternative solutions for this.

Alternatives envisagées 

Website Toolbox, Higher Logic Vanilla et InVision App

Pourquoi passer à Bettermode

Price and quality was the best combination for us. It ticked all the necessary boxes with features and communication with their team felt the best.
Nadine
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 14/09/2020

Loving Tribe!

Avantages

Tribe is an amazing platform, and I'm so glad that I discovered it. I've
been able to create a beautiful portal for the members of The Queen
Klass and so far everyone is loving the experience! I'm excited to see
what new and interesting features become available! Great work and many thanks to the Tribe team!

Inconvénients

Some of the features that I would like needs me to upgrade to a higher tier, which I'm not ready to do as yet. And there isn't an ability to go live on the platform. Or have a plugin to facilitate this.

Réponse de Bettermode

Hi Nadine,

Thanks for your kind words.

Love that you were able to launch a modern community to connect your audiences.

Livestreaming is a popular request. Currently, our customers are using the live streaming functionality of Zoom, Facebook, and YouTube and embedding the same in the community.

That said, we'd have a much better solution for this in 2021 (Q2).

Best,
Team Tribe

Répondu le 02/12/2020
Jim
Jim
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 05/05/2020

Easy community platform

Avantages

Since using Tribe, I've found that the platform is easy to use and fairly intuitive. The things I haven't been able to figure out, I've been able to find really quickly through Tribe's own community page. This, by far, has been one of the easiest investments and exciting platforms I've used to date.

Inconvénients

Limited chat feature, although there is a Telegram integration that works well.

Réponse de Bettermode

Hi Jim,

Thanks for the feedback. Glad to see that you found the platform intuitive and easy-to-use!

Regarding chat feature - we're releasing the real-time chat feature by the end of this month.

We look forward to serving you.

Répondu le 14/05/2020
Shaun
Shaun
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
4
Support client
4

4
Publié le 02/11/2020

Tribe makes it easy to start and grow a community for your brand

Avantages

Tribe is the easiest, simplest way to launch a community for your brand. They have removed the technical hurdles to allow coaches, consultants, and freelancers to thoughtfully host a vibrant community of supporters, clients, and prospects.

Inconvénients

While the software is easy to use, the tradeoff is some limitations. Customization is limited to colors and graphics.

Réponse de Bettermode

Hi Shaun,

Thanks for taking the time to share your feedback. Appreciate it!

We see that the limitation mentioned here is around customizability (ability to only change colors and images).

We'd love to expand on that and showcase some of the current capabilities.

We allow clients to customize the community based on the components they want to showcase and make changes using CSS and JavaScript as well.

1. For instance, the design of this marketplace community (https://bit.ly/3kXl2NW) is completely different from
banking community (https://bit.ly/3oMqUvQ) and SaaS customer community (https://bit.ly/384EXqM).

2. Another example is NEXL - here is a video (https://www.youtube.com/watch?v=5I7F1xcUj_Q) that shows how they integrated the community into the product.

However, this requires a technical team for implementation.

Thanks again for the review!

Répondu le 04/11/2020
Katja
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 12/03/2024

I am a very happy user

Avantages

To e it is the best looking platform, similar to well known plattforms like Facebook, which makes it easy for my users to get around.

Inconvénients

It is very complex and I am not sure, if I really make already the best use of it. And what I miss, ist the eMail feature out of Bettermode and the weekly digest Funktion and the planning and scheduling of postings. This would make everything much easier for me as an administrator.

Utilisateur vérifié
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 28/10/2019

Solid feature-rich package

Avantages

Tribe is a very good community/forum package. Extremely easy to set up, feature-rich, and well-designed. Tribe features include groups, topics, @mentiones, Rich Text formatting, polls, custom-domain support, telegram and messenger integration, CSS-customization and more. All this in a functional, intuative, and mobile-responsive design. Tribe also has good support for foreign languages, including perfect RTL alignment for relevant languages (such as Hebrew, used on our forum).
Most importantly of all, though, is the technical support, which is simply fabulous. Tribe's team is extremely helpful and supportive, open for suggestions and happy to help with every little problem - even with the Free product. I highly recommend you give it a try!

Inconvénients

Tribe is hosted on their servers, and not available for self-hosting, which might be an issue for some.
However with support for custom domains, branding and CSS customization, this shouldn't be an issue for most. Might even be an advantage.

Réponse de Bettermode

Thanks for the detailed review and we're glad that you took advantage of the customizability. Since Tribe is a cloud-based solution, there is no on-premise set up at this point. However, this helps our clients to focus on the community building instead of worrying about the technical complexities.

Répondu le 09/01/2020
Utilisateur vérifié
  • Secteur d'activité : Gestion des investissements
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 10/09/2021

Solid Customer Engagement Platform

It is indeed a powerful tool to engage customers, collect feedback and keep them updated. I also see that the frequency of new features released by the Tribe team has increased recently. Our company is keen on continuing with the solution.

Avantages

The platform is specifically designed for customer engagement in a modern online community or social space. It is fairly easy to configure and configurations around SSO (Single Sign-on) are straightforward.

We also love the customization aspect and the ability to pick and choose different apps.

Inconvénients

I’d love to see the Tribe team put more effort into the SEO configurations such as UGC links and enabling admins to add some domains into the whitelist so regular/do-follow links can be created.

Cengiz
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 15/10/2019

Just do it

I liked it. It helped me to establish a community base without hurdle and delay.

Avantages

It’s intuitive and user friendly. It allows instant community building even with the basic futures. That it has itself a community of tribe users is a very good idea. I got timely support from there. When you request an answer or ask for a feature they get back to you with their full dedication. You will you partner with them.

Inconvénients

It’s monthly fee too expensive for us now at the stage of community building. There should be 3 months trial period so that we see to what extent it works when full features are used. Then if it works fee based period would start. Another thing that needs to be improved is to give several strong tools to admins to nurture, increase, and monitor how members interact. Rich statistics demonstrating many different types of member activities is the key to help create a viable, active, engaged community. Also, a smartphone app is a must. Finally, creating means to integrate other relevant apps into tribe would be very wise decision.

Réponse de Bettermode

Thanks for the detailed review. Our pricing is about 50-80% cost-effective when compared with other similar SaaS solutions in the online community domain.

Regarding better analytics - we are offering native report which helps you track the overall health of the community. Integration with Amplitude Analytics will give you additional granular insights on every single member activity and content.

Mobile app - This will be released in 2020. At this point, companies are simply using our API to build community components inside the existing mobile app.

Répondu le 09/01/2020
David
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/02/2021

This is a "no-brainer."

Tribe has been great to work with. I use their chatbot often and get responses quickly. I test and buy many software platforms and this is one that has been an awesome addition to my agency.

Avantages

I have been looking to build my own social media site for a long time. As CEO of a marketing agency, we routinely get blocked from some social media companies for posting too frequently when we manage many pages. The lost revenues in 2020 from big tech was huge. We have looked to develop our own social media when we discovered Tribe. Everything that we wanted is on this platform. It's easy to use, set up and manage. I am amazed at the price. You can't get software with this great quality anywhere else at this price. If you aren't making the switch now and building your own site, you are going to be late to the game soon.

Inconvénients

Building your social media site requires you to remind your followers, friends and family to join. It may take two or three times to remind them to move. They will.

Utilisateur vérifié
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/10/2020

Amazing Community Platform

Tribe allows me to connect with my community members in real-time, private messaging and by posts. The service helps streamline communication vs being scattered with other messaging on social platforms.

Avantages

The features and apps within the service. That they have a free plan that works for most organizations and businesses seeking to foster a better relationship with customers and employees.

Inconvénients

Customization is only by CSS, if you are not familiar with the coding it may appear cumbersome.

Réponse de Bettermode

Thanks for the feedback. Appreciate it!

With Tribe, brands are building both internal and external communities. Yes, additional/granular customization currently requires CSS modification using our Theme Editor.

However, we are coming up with a much better solution for customization and theming in 2021 (Q2).

Best,
Team Tribe

Répondu le 01/12/2020
Rajnil
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/05/2019

Simply amazing! The Tribe Platform and their team give everything you need to build a...

We had an outstanding experience overall (perhaps my top three in SaaS space). I’d recommend Tribe in a heartbeat to anyone wishing to boost user engagement and retention!

Avantages

This platform is very flexible and comes with numerous native integrations while being intuitive and easy-to-use. Most important element in their offering is the team – they patiently understood our requirement for the community as an integral part of our software product. They guided us with clear strategy and explained the features best suited for our use case. Finally, the whole community was customized was exactly the way we wanted. All of these came at an extremely efficient cost.

Inconvénients

We encountered some bugs, but that’s understandable as this is a relatively new product. However, they fix the reported issues quickly and provide regular updates to improve further.

Réponse de Bettermode

Hi Rajnil,

Really appreciate your honest feedback; this will definitely help us improve Tribe.

Happy to see that our consultative approach met your expectation. I'll let our team know about your kind words -- this is what gets us going every day.

Best,
Team Tribe

Répondu le 13/06/2019
Jeffrey
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 20/06/2020

Tribe gives you control and flexibility

Great product, flexible configuration and quick time to value.

Avantages

Tribe is building a modern software product that allows you to deploy quickly. Their Admin settings are easy to use and the 3rd party integrations make it easy to connect with other tools.

Inconvénients

There are a few nits in the design that are currently not configurable - although it sounds that Tribe is going to make adjustments in the future.

Alternatives envisagées 

Customer Communities

Pourquoi passer à Bettermode

Quick time to value and onboarding.

Réponse de Bettermode

Hi, Jeffrey

Thanks for the feedback and the time invested in sharing the review.

At Tribe, we are focused on building a platform so additional solutions can be built on top of Tribe. That also includes third-party integrations.

Currently, Tribe integrates with 20+ popular solutions (including Zapier). These direct integrations are built by our team. Soon, with our developer platform, our customers would be able to deploy their own integrations easily.

Best,
Team Tribe

Répondu le 02/12/2020
Paul
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 16/06/2020

Great, flexible platform

Very positive and useful

Avantages

Tribe is a powerful, highly scalable and flexible platform for almost any community of people who want to connect around a shared purpose. The tools are simple, intuitive and beautifully designed. We are running a closed, subscription based group mentoring community, and it has been a fantastic fit for our needs.

Inconvénients

No built in messaging functionality and bad integration with Telegram.

Alternatives envisagées 

Podia

Pourquoi choisir Bettermode 

Bugs in the original program

Pourquoi passer à Bettermode

Flexibility and price.
Utilisateur vérifié
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 15/10/2019

Building communities

Avantages

The ability to create beautiful, minimalistic and content-driven communitites is outstanding.
Our staff can now share and cooperate in a very easy and motivating way.

Inconvénients

There could be a Google Drive implementation to upload material.

Réponse de Bettermode

Well, thanks a lot "secret admirer" for sharing your feedback. Glad that we could make your community look beautiful and improve the staff collaboration. We'd surely consider Google Drive integration in the roadmap.

Wish you immense success with your community.

Répondu le 17/10/2019
Aila
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

5
Publié le 03/11/2020

Tribe is perfect for our online community!

The Rooted Collaborative just launched our membership portal on Tribe to house our global community of Black, Indigenous , and Woman of Color fundraisers. It's been such a joy to connect with each other through Tribe not just professionally, but also personally with the features Tribe offers to join different subgroups within the portal. It feels like we have our own private social media channel that we can customize not just on the admin side, but for users as well. We love it here!

Avantages

I really like how Tribe feels like our own exclusive social media site - enabling members and admin to customize our experience.

Inconvénients

So far so good! I don't have much to add here. It is very user-friendly.

Réponse de Bettermode

Hi Aila,

Thanks a ton for the review and the feedback.

Tribe's design is inspired by popular social media sites and we have added the best practices from the social networks to improve member engagement, networking, and content consumption.

Best,
Team Tribe

Répondu le 01/12/2020
Victoria
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/02/2021

Excellent Community Platform

Absolutely AWESOME platform.

Avantages

Ease of use and set up. Easy navigation. The community members love it.

Inconvénients

I can't think of anything that it is missing at this time.

Celia
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/02/2021

Easy to Use and Integrate

Avantages

I am loving the Tribe platform. It’s been really easy to set up. I’ve also really enjoyed how easy it is to integrate notifications to Slack so we can keep up with what’s happening on the Community pages at all times.

Inconvénients

There are new features that could be added but this is the same with all software and I believe as this product grows it's going to be amazing.

Réponse de Bettermode

Hi Celia,

Thanks for investing time in writing this review. Appreciate it!

Slack is definitely a powerful integration that helps both your internal team and community members stay updated with community activities.

2021 is an exciting year for Tribe -- We'll be releasing amazing features, apps, and integrations as we move forward.

Best,
Team Tribe

Répondu le 05/02/2021
Rachel
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/06/2019

Great customer service, great product

Avantages

The interface is user friendly - it can stand alone but also reminds you of other products out there (like Facebook groups, etc.) - so it offers the client/customer familiarity. This is what we were going for. We also really like the team/customer support; they are ready and willing to help us whenever we have questions or comments. They have taken our feedback seriously - and some of our suggestions are actually on the roadmap.

Inconvénients

There were some instances where the features/functionality didn't quite meet our needs (because we are working with an unique population) - but Tribe.so was able to address these for us.

Réponse de Bettermode

Hi Rachel,

Truly appreciate your honest feedback; your suggestions are helping us improve Tribe platform.

Our team has already started with our signature Tribal dance as I write this. We're so happy to see that our effort to democratize community building in a user-friendly manner is working out well.

We understand that you have a unique audience, but we're fully committed to work with you and help in any way possible.

Regards,
Team Tribe

Répondu le 13/06/2019
Benjamin
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 14/08/2020

With Tribe anyone can crate the work on a professional

Amazing and definitely worth using and putting time into.

Avantages

With Tribe I was able to create an amazing social media network with plenty of features! I made a professional scale website, transferred domains, and connected it to Adsense all for free! Tribe is truly one of the best out there in what they do and I would definitely recommend it.

Inconvénients

The only thing about Tribe I least liked was that I wasn't able to implement direct messaging directly on my website.

Réponse de Bettermode

Hi Benjamin,

Thanks for your kind words and recommendation. Direct Messaging app is now available.

Note: Direct Messaging was released 2 weeks after this review.

Répondu le 02/12/2020

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