Proxyclick

Avantages

Perfectly intuitive ,I love the feel and aesthetic of this application. It gives my organization a professional look and presents us to new visitors as a very organized firm.
Since switching to Proxyclick this year ,we have been able to better manage and record visitor visits easily. Proxyclick has also reduced the workload on the receptionist,as she no longer needs to run around with a visitor registration book ,and we have received great feedback from visitors to our office.

Inconvénients

Proxyclick is only available on the Ipad and Iphone as of the moment. I am not an IOS fan and cannot wait to use this on Android Smartphone/

Avantages

Proxyclick is very easy to use for the visitor, the receptionist, the host and administrator. The workflow is very powerful. The ability to track and report on visits and host is really useful. The visitor photo is great for letting the host know what their visitor looks like, making it a warmer, welcoming experience. The help available on the website is really good.

Inconvénients

An increase in the number of custom fields/questions would be very helpful. More space for workflow objects would be good too.

Avantages

No response to any email addresses regarding the cancellation! No contact was made or confirmation of cancellation!

Inconvénients

Proxyclick was terminated as of September 2023. To date there has been no response to this termination!

Avantages

For my security work every day many people enter the company this application has helped me a lot in maintaining control in my department, requesting information from people when entering the company and entering them into the system and using the notebook to control the people were left behind!

Inconvénients

The only disadvantage is that you must have internet to use it from the rest. It is a good tool for control in my work. It works excellent for me.

Avantages

The interface is very intuitive. The new "recurring visit" feature is great. The printed badges are very professional looking

Inconvénients

Even though visitor photos can be taken from a PC, we are anxiously awaiting the ability to take photos from am iPad kiosk.

Avantages

Check-ins are faster with Proxyclick and all the data is available on the web view that you can set up yourself.

Inconvénients

Sometimes it takes a little too much time to go from screen to screen but other than that is been great.

Avantages

Easy to use
Easy to administer
Great design
FANTASTIC Support
Great uptime
Feature Rich
Responsive

Inconvénients

I honestly have nothing. They have been nothing but superb and we have been on their system for 9 months without any complaints.

Avantages

Easy setup and deploy. Less than 15minutes and you are ready to start working. Great alerts to email and sms. Simple dashboard view. Integrations with Outlook and Google calendar its great feature. The kiosk app is user-friendly to the visitors, fluid to work with.

Inconvénients

Only works in IOS. You are forced to buy an iPad to work with Proxyclick. In the free version the feature that we needed the most was not included, the badge printing feature.It´s the most important feature for control the visitors in your company. Other languages only upon request.

Avantages

We have setup this solution to use in a private school district and it works very well for all visitors that visit the district.

Inconvénients

I had a hard time setting up the solution, but after some help over at ProxyClick I was able to get this solution rolling.

Avantages

easy to use, good overview, modern, flexible workflow

Inconvénients

one platform for Proxyclick and Condeco together, not two separate

Avantages

Positive pre-arrival email
Pre-arrival SMS sent 2 hours before
Email to hosts advising of visitor arrival contains photo of the visitor so they can easily find them in reception.
Email to hosts allows hosts to communicate with reception by advising if they will be down in 5, 15 mins, or with a text message.
Iphone app for hosts allows visitor arrivals to be sent as a push announcement with photo and similar reception communication tools as contained with the email
SMS sent to host on visitor arrival
Allows for reception teams to use tablets to check in visitors
Allows for self-service check in through standalone terminals
Emergency evacuation list can be printed to identify those visitors who have check in

Once arrived at the destination the reception team is already awaiting the the guest and will be able to quickly sign him or her in as the details are already in the system. At the same time the host will receive an email or message informing him or her of the arrival of his guest which will provide the picture of the guest and also option to respond to the reception on how quick the host will be there.

Inconvénients

There are no cons about using proxyclick

Avantages

Please see my overall experience comments

Inconvénients

Please see my overall experience comments

Avantages

It does away with pens constantly being accidently taken. There is little upkeep, apart from ensuring the software is updated or issues may arise.
It's easy to book in people who have already attended the site.

Inconvénients

The process of signing in can be a bit laborious for new arrivals and tricky for some who struggle with technology.
Ensuring your Ipad is up to date or issues can occur, I imagine your software wont work well if your Ipad is out of date.
Having notifications emailed every day of a summery of the day, is annoying and I don't feel needed.
Having notifications that visitors are still on site are annoying, as I often have to change that manually by request of people that are hosting, as they clearly know they're still here.

Avantages

- Easy to use
- Visitor doesn't have to wait, is signed in with 1 click
- Proxyclick saves all data, recognizes the visitor on his next visit

Inconvénients

Can't think of anything, there really aren't any disadvantages.

Avantages

Easy to use and reliable. We have the ability to track visitors, pull out reports and make sure we have all we need in case of emergencies.

Inconvénients

Sometimes - it takes a bit of look-and-find yourself to program the backend. Once it's done tho - it's like driving a Cadillac. Learning the interface i would say - i'm a visual, so i like when it's more intuitive on a graphic perspective

Avantages

This is a great product and very easy to setup. The look and feel of the application is very clean and well thought out. The customer support team are very responsive and helpful.

Inconvénients

There are a few features which are missing such as WIFI integration but I have been told this will be available soon.
The price of this does sit a little higher than other products however you are paying a premium to have a highly polished product.

Avantages

Technology is state of the art and provides a technically advanced method of visitor checkin. I particularly like the notifications sent to the host when a visitor comes to them in the office The record keeping system and reports summary at the end of each day is also very beneficial particularly because many people can be informed of the visitor activities at a location for each day.

Inconvénients

Printer configuration was a bit tricky to install and made the installation process a bit longer than anticipated. The other issue was the fact that some visitors were skeptical of imputing information and pictures in the system and some complained that it was a bit more intrusive. They easily got around this after the first few interactions with the Visitor Managemenrt system

Avantages

Data management is the most crucial part of any business. One of my friend had software data management system for their own office receptionist. Some times its so cluttered with un useful data that sorting out was waste of everyone's time. I had read about Proxyclick and suggested him to go for a trial and use it. Its been 2 weeks now and he has already started to use it for all his business meeting needs. The ease in getting the data in spreadsheets with all the information needed, ability to share it over across the world in real time and sorting it for future reference is so easy that their company is already thinking of going full version

Inconvénients

Initial user interface is very bland and not that attractive. Perhaps being used to spreadsheets and power points makes us fell that, but it works as intended

Avantages

It is easy to modify to the needs and wishes we have.

Inconvénients

Could be fun, it could talk to our guests as well ;-)
I do not think that there are anything I do not like.
But it would be nice if you had learning stuff, which I could use when I have to instruct my colleagues how to use the system.

Avantages

I like that it is user friendly, and has NDAs on it automatically for outside visitors.

Inconvénients

I don't like how we have to pre-register everyone in the system, even returning guests.

Avantages

the look and feel is very modern. Has been very stable. Alot of nice features. We use it on a daily basis with a Printer attached and it works great.

Inconvénients

Not to much to say except would be nice if they could add support for Aerohive wifi integration for a better price

Avantages

Easy to use for visitors. Most visitors like Proxyclick. Quick and good answers from your customers service. The Proxyclick portal is also easy to use for administrators.

Inconvénients

Many visitors do not like the photo taking and skip is mentioned in very small text. Many also do not like that they have to enter e-mail and mobile number. They react to the fact that they have to spend time on entering so much information. Would like a quicker way and maybe choice if they do not want to enter e-mail adr. or mobile.

Avantages

Ease of signing in, badge printing, notification of the host when guest checks in. (especially the text feature)

Inconvénients

Long page-loading time. That is soon to be rectified, along with some other great improvements, including guests who are revisiting, ease of entering them upon their return visit.

Avantages

- You can download reports
- Track and manage visitors
- Register visitors easily
- Visitors like that you know their names

Inconvénients

- Cannot mass register guests easily
- Not enough syncs - would love Klipfolio sync