En savoir plus sur Eptura Visitor

Proxyclick est une solution cloud de gestion des visiteurs adaptée aux petites, moyennes et grandes entreprises. Les fonctionnalités clés de Proxyclick comprennent l'enregistrement des visiteurs, des photos instantanées, l'impression de badges, des notifications instantanées et le reporting. Proxyclick permet aux utilisateurs de gérer les visiteurs, de développer leur image de marque et de garantir la sécurité de leurs locaux. Les autres fonctionnalités de la solution incluent la prise en charge des codes QR, la personnalisation des badges, le contrôle d'accès, la préinscription des visiteurs, les autorisations utilisateur, la protection des données et les contrôles de sécurité. L'application de borne interactive permet aux visiteurs de s'enregistrer, d'imprimer des badges et d'envoyer des notifications aux personnes qu'ils vont rencontrer. Les utilisateurs peuvent gérer les informations et listes de visiteurs ainsi que les informations des employés à l'aide du tableau de bord des visiteurs. La solution peut être intégrée à Microsoft OneDrive, Outlook Calendar, iCal, Microsoft Active Directory et Webhooks. Proxyclick est disponible avec un abonnement mensuel. La solution propose également une application mobile iOS qui permet de recevoir des notifications envoyées par les visiteurs, de communiquer avec eux, de gérer des listes d'urgence et de soumettre des cas d'assistance. Un service d'assistance est disponible par téléphone, par e-mail et via une base de connaissances en ligne.
Eptura Visitor Logiciel - 1
Eptura Visitor Logiciel - 2
Eptura Visitor Logiciel - 3
Eptura Visitor Logiciel - 4
Vidéo de Eptura Visitor
Eptura Visitor Logiciel - 1 - aperçu
Eptura Visitor Logiciel - 2 - aperçu
Eptura Visitor Logiciel - 3 - aperçu
Eptura Visitor Logiciel - 4 - aperçu

Eptura Visitor - Prix

Eptura Visitor n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

À partir de :
Non fourni par l'éditeur Afficher plus d'informations
Version gratuite :
Non
Version d'essai gratuite :
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Parcourir les avis sur Eptura Visitor

324 avis sur 324
Classer par :
Costas
Costas Afficher plus d'informations
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 10 000+ employés
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
0
Simplicité
4
Support client
5

4
Publié le 22/09/2015

Proxyclick visitors experience

Even though we were in the market for a replacement system on our antiquated paper based system and looking for ways to save on the expenditure with Proxyclick we have gained a lot more, we gained a visitor experience. We have deployed 11 sites using iPad kiosks and we are now looking to increase it to cover multi Country deployment. I was very surprised that most visitors mentioned Proxyclick positively when they arrived.

Configured correctly it has given us greater benefits in a lot of areas, for example fire evacuation reporting, audit control, unified reception across all sites, multi entrance.

Avantages

Design, ease of use, very helpful support staff and pricing

Inconvénients

You can't take visitors pictures on the iPad

Réponse de Eptura

Thank you Costas!
We'll have the picture on the iPad in a few weeks, somewhere in October 2015. We'll have several other new features as well.

Répondu le 22/09/2015
Ashley
Ashley Afficher plus d'informations
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
0

5
Publié le 18/01/2023

Used for booking access to site

Overall good. Helped with on site management. Could be slow at times

Avantages

Pretty good and easy to use. Easy enough to operate and to make adjustments to existing bookings. Nice design

Inconvénients

Shame you can't book in for multiple days at once and have to book in day by day which takes up alot of time.

Walter
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 23/10/2023

Termination proxyclick for Sanofi 09/2023

Avantages

No response to any email addresses regarding the cancellation! No contact was made or confirmation of cancellation!

Inconvénients

Proxyclick was terminated as of September 2023. To date there has been no response to this termination!

Ifeoma
Ifeoma Afficher plus d'informations
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/07/2018

Sleek and professional.

Avantages

Perfectly intuitive ,I love the feel and aesthetic of this application. It gives my organization a professional look and presents us to new visitors as a very organized firm.
Since switching to Proxyclick this year ,we have been able to better manage and record visitor visits easily. Proxyclick has also reduced the workload on the receptionist,as she no longer needs to run around with a visitor registration book ,and we have received great feedback from visitors to our office.

Inconvénients

Proxyclick is only available on the Ipad and Iphone as of the moment. I am not an IOS fan and cannot wait to use this on Android Smartphone/

Réponse de Eptura

Hi Ifeoma, Thanks a lot for your review.

Répondu le 19/07/2018
Chy
Chy Afficher plus d'informations
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 22/02/2018

Easy to use and setup, yet has some powerful workflows

Avantages

Proxyclick is very easy to use for the visitor, the receptionist, the host and administrator. The workflow is very powerful. The ability to track and report on visits and host is really useful. The visitor photo is great for letting the host know what their visitor looks like, making it a warmer, welcoming experience. The help available on the website is really good.

Inconvénients

An increase in the number of custom fields/questions would be very helpful. More space for workflow objects would be good too.

Daniel
Daniel Afficher plus d'informations
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 13/07/2018

excellent application

I have been allowed to get a better control of the people who enter the company, the system allows a quick search of any person who enters the company as well as control the permanence within the facilities.

Avantages

For my security work every day many people enter the company this application has helped me a lot in maintaining control in my department, requesting information from people when entering the company and entering them into the system and using the notebook to control the people were left behind!

Inconvénients

The only disadvantage is that you must have internet to use it from the rest. It is a good tool for control in my work. It works excellent for me.

Réponse de Eptura

Hello Daniel. Thanks for your review!

Répondu le 19/07/2018
Stephen
Stephen Afficher plus d'informations
  • Secteur d'activité : Services et technologies de l'information
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 29/04/2015

Very impressed with Proxyclick

Proxyclick is an very well designed visitor management system that works well via web browsers and via tablets. We chose Proxyclick to handle visitors at our 55-person office in New York City. Our staff adopted the system quickly and the Proxyclick staff has been very responsive to the few questions that we had during implementation.

Avantages

The interface is very intuitive. The new "recurring visit" feature is great. The printed badges are very professional looking

Inconvénients

Even though visitor photos can be taken from a PC, we are anxiously awaiting the ability to take photos from am iPad kiosk.

Réponse de Eptura

Thanks a lot for your positive review Stephen!
We are indeed launching a new iPad app this summer which will allow to take photos and more.
Gregory

Répondu le 30/04/2015
Renny
Renny Afficher plus d'informations
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
4

4
Publié le 17/05/2018

An easy to use and attractive interface

Avantages

Check-ins are faster with Proxyclick and all the data is available on the web view that you can set up yourself.

Inconvénients

Sometimes it takes a little too much time to go from screen to screen but other than that is been great.

Réponse de Eptura

Hi Renny, thanks for taking the time to leave a review. We really appreciate it. Would you mind sharing an example of the time lag from one screen to the other? We're always looking for ways to improve Proxyclick so your feedback certainly helps.

Thanks a lot.

Répondu le 19/07/2018
Kacie
Kacie Afficher plus d'informations
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 201–500 employés
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 20/05/2016

Fantastic Product and Provider

We went from a paper based sign in sheet to Proxyclick. The company was flexible in working with us, providing fantastic support along the way and was always responsive. It's easy to use, has great features, and has made the change nothing short of seamless. It has shown our company how great a software vendor can be. For example, we have provided feedback and seen it upgrade in the next release only a few weeks later. We highly recommend this product and this company!

Avantages

Easy to use
Easy to administer
Great design
FANTASTIC Support
Great uptime
Feature Rich
Responsive

Inconvénients

I honestly have nothing. They have been nothing but superb and we have been on their system for 9 months without any complaints.

Réponse de Eptura

Thanks a lot for your fantastic review, it means a lot to everyone in the team!

Répondu le 23/05/2016
Nuno
Nuno Afficher plus d'informations
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
0

4
Publié le 07/03/2018

Good Visitor Registration Software the one with a free workable plan

The Free Version its a nice start

Avantages

Easy setup and deploy. Less than 15minutes and you are ready to start working. Great alerts to email and sms. Simple dashboard view. Integrations with Outlook and Google calendar its great feature. The kiosk app is user-friendly to the visitors, fluid to work with.

Inconvénients

Only works in IOS. You are forced to buy an iPad to work with Proxyclick. In the free version the feature that we needed the most was not included, the badge printing feature.It´s the most important feature for control the visitors in your company. Other languages only upon request.

Melina
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 20/10/2023

Visitor Management

Avantages

easy to use, good overview, modern, flexible workflow

Inconvénients

one platform for Proxyclick and Condeco together, not two separate

Utilisateur vérifié Afficher plus d'informations
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/02/2018

Delivered as promised. Impressed with the overall solution, support team, continued improvemen...

Avantages

Overall VMS functionality and feature sets. Compared four other VMS vendors based on our requirements, before selecting Proxyclick. Used trial period for three weeks and easily upgraded to the Large plan. Proxyclick was not the cheapest nor the most expensive. Their Help Center is very well done, informative. Support team is very responsive...online chat or phone. Very easy to setup. Used manual load for user provisioning instead of LDAP. Single Sign On (SSO) SAML was easy to setup. Integrates very well with Outlook Calendar and Email, Skype for Business, and SMS for scheduling and notifications. Not using Agreements, use of OneDrive was not necessary.

Inconvénients

Manage Custom Screens interface was troublesome for us in the beginning and took some to do work with it during the trial period. We had to rebuild the sequencing for any custom screen changes. Was not a major issue. Could be more work if we have chosen the use of Smart Rules and more custom screens. I expect this will be improved. Proxyclick appears to continuous improve the functionality and ease of ease for their customers.

Réponse de Eptura

Thanks a lot for your review and feedback. If you experience any issues again in the future we're always here to help.

Répondu le 20/07/2018
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Services aux consommateurs
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/01/2018

It is a great enhancement to visitors experience when they walk into our building.

a more secure check-in process

Avantages

Sending an email to colleagues when visitors arrive. Also the ability for colleagues to deny access, and notify reception that they will be there in 5, 10 or 15 minutes. The overall look and feel of the program is great. I also like that we can have guests sign an NDA and see important egress information upon entering the building.

Inconvénients

We were on beta upon launch, but were recently able to update to the native IOS app. Beta was a little clunk, but things seem better now that we are on the native app. We also encountered issues with wireless color printing of badges, but were able to resolve the issue.

Réponse de Eptura

Thanks for having tested the beta, and glad you're on the native version now. Which printer did you try to print on?

Répondu le 23/01/2018
Erica
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/07/2019

Great program!

Avantages

Our guests love being able to sign in and receive a badge when they arrive. It's great that a message is sent to the host when the guest arrives letting them know that their guest(s) has(ve) arrived.

Inconvénients

It would be nice to have the program still running without the WiFi. Sometimes the connection isn't working and the program is useless at that point.

Réponse de Eptura

Hi Erica,

Thanks for your lovely review!

I've got good news about the Wi-Fi: our tech team just released a new update of the app, and the offline mode has been improved. Visitors are now queued on the iPad and will sync with the dashboard once the connection is back on.

Make sure you've got the latest version downloaded on the iPad.

If you have any other questions or remark, don't hesitate to write to [email protected].

Have a good day,
Pierrine

Répondu le 30/07/2019
Bengisu
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/08/2018

A Software and a Team That You Can Depend On!!

From clients, to employees, everyone has loved this software and thanks to Proxyclick it has made the hassle of signing in such a breeze now. Our employees love that they get notified when clients have arrived, our HR department is happy that we officially have a sign-in sheet where names are legible, and accurate with dates and times. This was a big issue before with using just pen and paper. I have researched many companies online and I am very pleased with Proxyclick. The option to choose the paid version and free version is great as well, they are committed to the customer either way and that says a lot about the company. Every client that comes in and enjoys the iPad sign in app, I give the name "ProxyClick" so hopefully they can incorporate it at their office as well. Last but not least, any issue that I've had, the Proxy team has been 100% supportive. I especially want to shout out to support team who did not stop till they resolved our issues. I could not be happier with the software and the team! A big thank you Proxyclick from SafeKick Americas!

Avantages

What I like most about this software is the ease of use. It was so easy to set up, and very user friendly.

Inconvénients

I have yet to find something I do not like about this software, seriously, what is there NOT to love!

Réponse de Eptura

Hello Bengisu, Thank you so much for your positive review. Please keep enjoying the app and let us know if you need help with anything. Thanks!

Répondu le 09/10/2018
Christine
  • Secteur d'activité : Produits pharmaceutiques
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 06/01/2017

Easy check-in process

My company uses Proxyclick via receptionist check in, as well as, the self-check-in kiosk (when reception is unattended). The check in process is so easy especially when you can put expected visitors into Proxyclick in advance. Several of my former co-workers have started trying to implement Proxyclick at their new places of employment.

Avantages

The software is very user-friendly.

Inconvénients

Proxyclick doesn't always work happily with Firefox or Internet Explorer browsers.

Réponse de Eptura

Hi Christine,

Thank you very much for the review and for the offline discussion we had around IE and Firefox when it comes to printing badges from the dashboard. As discussed together, it is important to ensure cookies are stored in your browser in order to print.

Thanks again,

Geoffroy (from the Product Team)

Répondu le 17/02/2017
Connor
  • Secteur d'activité : Meubles
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

4
Publié le 24/07/2019

Just what we need.

We use Proxy click to provide a virtual recepionist so that staff members time can be better focused on the intended work instead of having to look out for their visitors.

Avantages

The best part of the system is that it is layed out in a very easy to manage way and is very easy to navigate, both the kiosk and the website side of things.

Inconvénients

Will on a rare occasion not pull up the keyboard on the kiosk.

Scott
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 01/02/2017

Proxyclick

We have been using the product for a couple of years now and have been very happy with it. We had some IOS issues at first but the latest version fixed it. I would recommend this to any small to med size company.

Avantages

It is very easy to quickly check someone in and out. I really like the new kiosk software

Inconvénients

Would like to see the ability to fully customize fields to suit specific needs. I.E. checking out keys or badges

Réponse de Eptura

Thank you for your review Scott. I will ask someone from our customer success team to contact you. It is possible to fully customize fields to meet your needs.

Gregory

Répondu le 04/02/2017
Elizabeth
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 12/01/2017

Loving it!

I really like not having to call my colleagues when their visitors arrive. It is the first time I've worked without a phone at the front desk and I find it very convenient.

The odd visitor dislikes the system as not everyone is fan of smart devices. But it makes my life much easier dealing with colleagues and tenants.

Avantages

Telephone freedom. I don't chase colleagues over the phone anymore. They are aware of their visitor's arrival and take care of them.

Inconvénients

People not into technology find registering a nuisance.

Zachary
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 25/07/2019

AMS-Inbound

First I was not able to find information from customers.. Later I started to get very handy doing a good job with Proxyclick

Avantages

You can view all options. There is always a good feedback and they are developing a lot of new tools to improve and it becomes user friendly

Inconvénients

reloading take several times. Sometimes you can not find the information requiring customers and people often gets a little bit frustrated

Réponse de Eptura

Hi Zachary,

Thanks for your review. I'm happy you like Proxyclick!

Could you tell us more about your issue with reloading and finding more information at [email protected]? We'd love to understand how we can help you.

Have a good day,
Pierrine

Répondu le 30/07/2019
DeBorah
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 10/02/2020

Exceptional Customer Service

I love using this software. And any issues I did have in the beginning was taken care of by their excellent customer service team. They reached out to make instantly once I alerted them to the issue and continued to follow up until the issue was resolved.

Avantages

The software is the easiest one I have ever used. its very user friendly

Inconvénients

As of now I dont have negative to say about the software

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
0

5
Publié le 25/07/2019

Easy, Fast, Professional

Avantages

easy to set up, easy to manage, easy to use
professional look
worked 100% reliable over the past 2 years

Inconvénients

language selection for users on login screen not always self explaining

Florian
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
5

4
Publié le 19/01/2018

A solution that works with visitors

A good image of the company to the visitors, a follow-up and a clear management of the visits, replace the paper book

Avantages

The online management interface in the cloud and flexibility, compatibility with iPad models and smartphone notifications (sms and the app)

Inconvénients

The lack of advanced customization, the limited range of thermal printers allowing color printing and price

Réponse de Eptura

Hi Florian,

Thanks for taking the time to leave your review. May I ask what type of advanced customization you're interested in? We're always open to ways to improve Proxyclick.
Is there any way I can help with finding a printer as well?

Thanks

Répondu le 19/07/2018
Tiffany
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

5
Publié le 22/01/2018

Works well.

People can sign in and I don't have keep checking to see if they were let in.

Avantages

I like that people can come in and contact the people that they want directly. Also that is sends me a message if the person will be up shortly

Inconvénients

I don't always see the notification that someone has signed in. If my employee is out of their office they may not see notification and person is waiting in the lobby.

Réponse de Eptura

Hi Tiffany, thanks for your taking the time to leave your review and feedback. You can enable text notifications so hosts can receive check-in notifications when they're away from their desk. Here's a help article with more information:
http://help.proxyclick.com/visitor-management/overview-notifications-manage/
Or just let us know if you have any questions and we'll be happy to help!

Répondu le 20/07/2018
Connie
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/01/2017

ProxyClick

The system is great and customer service has been wonderful. I haven't needed customer service but I responded to a message from them and they got right on whatever it was I needed at the time.

Avantages

All of our guests are visible and I can easily see who is expected and who has already checked in.

Inconvénients

When guests are here for multiple days they have to be entered each day. You can tell the system that they will be here for 2 or 3 days. When it's a large meeting entering all those names 2 or 3 times is time consuming.

324 avis

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