SwipedOn

Avantages

The best part about this software is the simple user interface in the web-based dashboard. I have used many different applications for this specific purpose and SwipedOn was by far the easiest to get up and running. I would spend hours trying to get the other software offerings set up and looking just how I like it. I was up and running with SwipedOn in 15 minutes. I also feel like the overall look of the application on our iPad looks more professional than any other software offering I have tried. The layout, look, and feel, of the visitor interface is simple, clean, and stylish. I don't ever have to help or explain how to use the application to visitors, it just that easy to use.

Inconvénients

I have not come up on anything that I don't like yet. I haven't had SwipedOn in use very long but I have been using applications like this offered by other companies and it is by far the best one that meets our current needs and price point.

Avantages

It works on a very basic tablet, it prints over wifi to a label/badge printer. looks a feels really great to use

Inconvénients

I had one experience where the SMS connector failed but there was no alert. It doesn't integrate with legacy HR resource systems. The app doesn't update with other app store updates, i seems that it needs to be done manually

Alternatives envisagées 

Pourquoi passer à SwipedOn

Avantages

The interface is straightforward and it was very easy to use from the first day I visited the office when I was in the hiring process until becoming an employee. It makes check in simpler when using the mobile app.

Inconvénients

Even though it hasn't happened yet, I sense that it could be confusing in case of an evacuation. However, it may perform well if the team in charge of accounting for everyone is well trained on it.

Avantages

The Visitor sign on is easy to use and has a nice interface.

Inconvénients

SwipedOn Pocket Geofencing does not work consistently, so is very frustrating.
And after trying & trying to resolve with the SwipedOn team, we've all given up..

Avantages

The software looks smart and has plenty of customisation options to make sure the app continues the company brand. The employee in/out feature is key to our business and receiving visitors information and email notifications to our staff when they have a visitor is excellent.

Inconvénients

As an early user of this app there were a number of features that used to require a few too many clicks to access or felt slow to use, but the app has been updated a lot throughout our time using swiped-on and it is always improving.

Alternatives envisagées 

Pourquoi passer à SwipedOn

Avantages

Super simple to use
The features that are customizable, are easy to customize
My users love it
Support is always available to chat. I love this.

Inconvénients

I want more customization of the fields that visitors can fill in

Avantages

Very intuitive. Easy to customise and personalise the welcome screen. Adding and managing users is a breeze. And contactless sign in and out has been most useful during the current COVID pandemic.

Inconvénients

Nothing. So far this is the best sign in software I have ever used.

Avantages

We use SwipedOn as a lobby registration system at the International Center for our church organization. We currently use three tablets for guest visitors into our building. Visitors are classified at our site from the three different building entities, as well as Chapel, Museum, Service/Tech, and Tour visitors. Depending on the category of visitor they may sign off on a necessary form and get their picture taken. Their name and picture are forwarded to the client user/team, as well as our security team. The ease of use for logging in and logging out impresses many of our guests and vendors.

Inconvénients

Unfortunately, we do not utilize all the features available as they are not needed at our site.

Avantages

Easy and efficient to sign in and out using this software.

Inconvénients

A few teething problems and bugs to fix occasionally, but generally get sorted quickly.

Avantages

Ease of navigation, change of tenant/visitor details can be edited easily

Inconvénients

Error message after logging in on occasion, but it's no problem

Avantages

I really like the Self-Check-in/Check-out feature. We recently did the National Shakedown Evacuation procedure and we used our SwipedOn tablet to do the roll call of staff. It was very effective and outlined which of our staff were off site and those who were on site and who needed to be accounted for.

Inconvénients

I would like to see some more features but I'm happy with the system and how it works.

Avantages

It's small and unobtrusive, easy to set up and requires limited administration. Has reduced the labour required to cover the reception desk and gives instant notifications when people arrive.

Inconvénients

None that I can think of - the product delivers everything we need it to

Avantages

Ease of use/efficient visitors find it very helpful

Inconvénients

at times the program I use can be a little hard to follow or find. Example when wanting to find out how many visitors for a month have come in. At times it can be hard to locate how to filter

Avantages

We like the fact that the software is easy to use. Employees and visitors can sign in and out using an ipad. This can be easily checked to see who is in the building from my computer. In the event of a fire, the ipad can be easily disconnected from the stand and used as a role call to ensure that everyone is safely out of the building.

Inconvénients

In the 2 years that I personally have been using this system I have not encountered any issues

Avantages

Simple to use and set up within the browser portal. SMS is nice but costly.
Support is typically able to help but often times their sales department isn't available when needed.

Inconvénients

It can get expensive when adding multiple locations, sms purchases, and other options. I have several locations that I use this for.

Also, and I know this isn't necessarily SwipedOn's fault but often times our users get multiple text messages from one visitor. This seems to be an issue with their SMS provider, our cell phone carrier, and being connected to wifi.

We've put in a few requests for updates to fit our needs, but seems they go different routes when some things would make more sense. It'd make a lot more sense if they concentrated on an iphone app not just an ipad app. That way for evacuations, managers can use their iphones to communicate safety between different locations of safety meetup's.

Avantages

The ease of use and ability to add multiple administrators. Our setups are in an unattended reception area, most of the time it works really well. Printing the visitor badges is really great to help everyone recognize who is a visitor.

Inconvénients

The only notification for updates is displayed on the iPad or when logged into the website. In our configuration, we don't check the iPad regularly and don't find out there is an issue until a visitor shows up. I think it would be great if the admins on the account were notified by email when updates are available.

Avantages

This program is easy to use and is helpful to know who is in the office.

Inconvénients

We haven't had any problems so far with the software.

Avantages

I liked that SwipedOn software is easy to use. We've had visitors impressed by it, when they see it for the first time. It has replaced our old paper system and improved our management of visitor records. Storing of their confidentiality agreements electronically, is more practical too.

Inconvénients

Instructions for setting up the printer could be clarified and ability to also use the software on android tablets would be handy.

Avantages

It provides everything you need within an extremely busy office. The most important aspect of the signing in system is regards to safeguarding. We can see at a glance who is in our school; particularly useful when visitors are coming in to work with children. We can preregister visitors, which saves time at the busy reception desk. I particularly like the evacuation facility; taking the iPad outside and ticking off who I can see provides me with a very clear picture of who is out of the building - the photographs of visitors are invaluable in this instance.

Inconvénients

I wish you could print off different evacuation lists - one for staff and one for visitors. This means that we could print off a staff list when everyone was in class. This means that if the alarm sounds, we only have to wait for a short list of visitors. We have quite a lot of staff and printing the whole list off takes a lot of time when the alarm is sounding and the fire warding is trying to get you out of the building.

Avantages

The UI is clean and easy to navigate. The set up is easy with a bulk iport feature, and the design of how the app appears on the iPad is customisable to match our branding.

The visitor and employee log is live and can be viewed from any computer which is handy.

Inconvénients

My company holds two accounts for two offices. You cannot use the same email for employees on more than one account, which is a bit annoying. There is a workaround that fixes this issue, but is still a bit inconvenient.

The evacuation feature is ok, but we are based in an earthquake-prone country, and in the past the mobile networks go down when there is a big one. As we would leave the iPad on its mount in the building, we have to carry out the evacuation on our phones. Without a mobile dta network available this feature can't work when we would need it most.

Avantages

Very easy to use. Looks very stylish when visitors come into our school.

Inconvénients

It takes a while for visitors to sign in, we do get the odd complaint from visitors about how long it takes. I think this can probably be adapted to our needs though.

Avantages

Ease of setup is great. Setting up printer and iPads was very easy. Entering new employees is easy. It's not complicated (a rare feat sometimes) to use and is structured very well. The ability to upload employee information was very helpful. Very intuitive- one of the best written and best working apps I've ever seen. It's solid. I tested about 12 of these systems, and this is by far the best out there for the money.

Inconvénients

The dashboard can be a little confusing. Maybe move the Status of Signed In to a top level tab, so you only have to click once to see who's Signed In. Maybe add ability to blur the background on the photo capture. Better integration with Active Directory might be helpful for larger organizations.

Avantages

We needed an electronic evacuation system to comply with HSE standards as we had a terrible manual system and after an extensive search SwipedOn ticked all the boxes for us. We have been using for over 2 years now and have absolutely no regrets. It's easy to set up and fool proof to operate and price is also very acceptable. Finally the SwipedOn team continuously make improvements!

Inconvénients

No Cons SwipedOn simply delivers.

Avantages

It's easy to use, it's affordable and it's reliable.

Inconvénients

I wish it was more customizable. It would be great if you could add multiple user agreements that you can edit. It would be great if the software gave the option to not make returning guests always sign new agreements every-time they arrive.

Avantages

Setting up this program was really easy - when I did encounter an issue the online support was immediately available.
This has freed up endless amounts of time signing in guests, not to mention the savings on paper.
Being able to pre-register guests and save visitor details makes it very convenient for our regular guests.

Inconvénients

The only issue I can identify is where visitors 'sign in'. We seem to have a lot of guests that miss this section and are wondering what the next step is. Not a big deal, but that's the only negative I can think of.