Honeywell Forge Visitor Management

Avantages

Easy functionality
Great Interface
Helpful Support

Inconvénients

sometimes the app is unreliable and can not allow staff to access

Avantages

It is easy to use.

Inconvénients

Nothing to report.

Avantages

Ease of Use and ease to setup, Management from back end, Setting up visitors for future visits, Interface

Inconvénients

Single Sign On to manage the app, how to input information if somebody is sick, better reporting that is automated

Avantages

We are now able to record who is on campus at all times, which is important under Student Protection Guidelines. Can print emergency lists and conduct audits as per requirements to monitor who has been on campus. Those that are being visited are notified by email the person has signed in - just in case the Receptionist is busy and cant call them straight away.

Inconvénients

Would be great to have more formatting options - mainly for aesthetic purposes. This is so the WHS instructions are clearly laid out for contractors signing in.

Avantages

Ease of access either locally or through App

Inconvénients

Glitchy, not always allocating personnel correctly - for example as base building contractor will sine in but is forced to use the tenant profile instead as the base building keeps sending error codes. However it works well for staff.

Avantages

This system makes it easier for me to keep track of what customers I have onsite, what time they have arrived and when they have left,

Inconvénients

This is not so much what I like least but what i think should be available and that just as we have a employees register we should have a designated company list to select from when they attend site which confirms they are working for a registered company to our business.
For example if the company is Man Roland - some will sign in they are from MAN some will sign in they are from Man Roland and another might sign in as MRA

Avantages

The product is easy to use. it interfaces well with my laptop. Plus having the visitor feature makes it easy to track who is on site.

Inconvénients

It does not interface with Aconex or Hammertech

Avantages

Feedback from the people who are signing in is that it is very easy to use.

Inconvénients

Nothing at this stage for turning off notifications to people who go on leave. We have put in the request to have this feature looked at in the future.

Avantages

seemed very easy to use from a user standpoint. Automatically being notified when a visitor checks in and being able to see any visitors that have checked in with software.

Inconvénients

I have not used it enough to determine any deficiencies.

Avantages

We like the fact that we could configure an email to notify when your visitor arrived. Also the visitors find it very easy to use, and we are able to track and record our visitors to satisfy our ISO9001 requirements

Inconvénients

I have not had the ability to understand how the reporting works for reviewing historical data, so I do not know how I will like it.

Avantages

simplicity and presentation of device. The point it is available as an application on mobile phone.

Inconvénients

sometimes not accessible without network

Avantages

knowing who is on site in an emergency
being able to text all those on site in an emergency
new scan code will be good
A scan in for regular visitors would be good

Inconvénients

unreliable in relation to knowing I have not left the location and asking me to sign out
Staf should just sign in without having to nominate who you are seeing
Visitors should never be able to sign in without at least a phone number

Avantages

Automatically uploading information through the API easily ensures that staff information is kept up-to-date and synchronised with other data sources (such as an LDAP Directory). The simple interface is also easy for visitors of all backgrounds to use.

Inconvénients

It's quite limited or restricted in terms of customisation making it difficult to use as a replacement for a human receptionist. For example, adding buttons to the idle screen for walk-in visitors such as job seekers, or customising email notifications to CC a team as well as send to the host simply aren't possible.

Avantages

Simple and straight forward and easy to use

Inconvénients

The administrator doesn't have the access to edit Visitor's information

Avantages

user friendly, phone and email integration, app, sharing

Inconvénients

limited printed label customization, would be good to be able to show video clips on main page

Avantages

Ease of setup & well polished.

Inconvénients

Lack of integration with other systems.

Avantages

Checking who is in the building

Avantages

The software is easy to use for guests. The customization that is available on questions is great for our center as things change and we need to make those changes. Most importantly all changes made are in real time, there is not waiting for an update.

Inconvénients

Editing responses, I would like to be able to edit a response once it has been entered. Sometimes guests click on the incorrect answer and we need to make a change. Deleting a guest if they choose not to go through with the appointment or to start all over.

Avantages

- user friendly
- professional
-efficient
-staff appear to like it

Inconvénients

-the camera
-people think where its says "optional" that then they don't have to put any information, would be best to have something that's says 'please pick at least one contact method'
-cant make amendments to a check in
-doesn't state how long a vistor is planning to be in the building for
-would be great if contractors could start to use it
-has been very minimal information given to staff about the devices purpose and importance

Avantages

Before going into the trial, I hypothesized we would need the enterprise package but afterwards it clearly showed that we didn't need that many sign-ins. I appreciated the transparency and I'm glad I wasn't convinced to buy something we didn't need.

Inconvénients

Terms of use have some questionable wording regarding security. Lawyers are hard at work.

Alternatives envisagées 

Pourquoi passer à Honeywell Forge Visitor Management

Avantages

Sine is very user-friendly and facilitates easy check in for both clients and staff. The graphics are very professional and welcoming, and it's helpful that the platform is accessible on tablets, iOs, etc.

Inconvénients

We occasionally run into reboot issues, and problems saving information if there's too much time taken.

Avantages

I receive notification once visitor signs in

Inconvénients

I dont use it that often to dislike any function I have come across

Avantages

Easy app to down load.
Easy app for contractors to use.
Easy program to track who s signed in to your site

Inconvénients

No Cons yet

Avantages

This system is easy to use, has many different features and it suits our needs at this site
Compared to the old system we used, SINE wins hands down in many aspects.
The online support is wonderful

Inconvénients

It is annoying that every now and then I need to refresh the page if I havnt been using it for a period of time

Avantages

Efficient and easy to operate. Gives us an accurate measure of who has signed in and departed the building. The ability to sign in with the app is a good feature, especially for our regular visitors.

Inconvénients

Limitations with the mobile phone field. If the visitor has no mobile, sign in cannot proceed. An option to skip this field would be useful

Avantages

So easy to setup and use
Printing very straight forward

Inconvénients

No choice to elect anther host in place of the original host (but not the end of the world)

Avantages

Contractor on-site visibility, past attendance and duration. Cons-Visitor access, no prompts or visibility to security if false information is used. should be accepted by load dock/security before proceeding.

Inconvénients

Visitor access, no prompts or visibility to security if false information is used. should be accepted by load dock/security before proceeding.

Avantages

Ease of use, monitoring of visitors live and the ability to contact visitors. Technology feel it gives to reception. Positive feedback from visitors

Inconvénients

Label size, we would like a smaller Label, and lack of customising in some areas

Avantages

When we initially launched Sine for the shopping centre I had a few questions out of hours and used the online chat support and found it efficient and helpful with appropriate follow up. Excellent customer service is always appreciated.

Inconvénients

I'm still finding the best way to be alerted of contractors on site without logging in throughout the day to continually check if someone has signed in on their mobile. I have been used to a more manual system that ensures you see the person and are aware they are on site.

Avantages

Ease of use

Inconvénients

Some features could be more robust. For example, the ability to notify more than one person on arrive when you may have a meeting with multiple hosts.

Avantages

ability to deliver site specific induction, ability to print visitor label, ability to pre-register guests, QR code.

Inconvénients

difficulty connecting wireless printer. Visitor notification emails go directly into junk mail folder.

Avantages

Simplicity

Inconvénients

I'm not sure what I would change or fix so therefore don't really feel there is a con.

Avantages

Its a great tool for visitors. Makes the site look professional.

Inconvénients

Need an ability to print a list of all current visitors - i.e. in the event of an emergency.

Avantages

Easy to use software so far. I am not aware of any upgrades so that will be the true test. It's a vey effective and efficient system. Guests appreciate it.

Avantages

The software is fairly easy to follow and looks good. The phone app and mobility of the system is great and is generally being taken on board well.

Inconvénients

Lack of support with a problem. (not recognising returning users)
It says it can link to Cm3 yet I haven't seen or been explained any functionality amongst the two systems (e.g. recognising inducted persons trying to enter site

Avantages

It should provide electronic monitoring of property access

Not 100% sure of this yet, I cannot access all sign ons via my phone app , also require notification

Inconvénients

as above- plus would like fixed ASAP
Not 100% sure of this yet, I cannot access all sign ons via my phone app , also require notification

Avantages

Easy to use and set up, great customisation, support teams are helpful and you can tell it is important to them that you get the best experience out of the Sine system.

Inconvénients

- No contractor task monitoring / reporting
- When using for asset management, tenants need to voluntarily register as hosts to get notifications

Avantages

Ability to note who is on site, with clear indications of times and dates, with clear reference to visual recognition

Inconvénients

Updates on ipad were not straight forward, this may be a one off?

Avantages

Easy integration to other software
Messaging service to visitors, hosts and for displays
Pre-registration for large groups of visitors
Set up is easy to navigate

Inconvénients

We are unable to integrate it with our bluetooth access system for visitors in order to minimise handing out visitor passes
Pre-registering people who have already checked in previously using facial recognition

Avantages

People from all technical levels can use the software easily!

Inconvénients

Nothing so far as it is meeting our expectations at this time.

Avantages

It's simple layout on the ipad and different options for repeat visitors makes Sine a great choice for your visitor check in system. It's setup process was simple and could be customized to suit our organisations requirements with various types of visitors at different locations. The ability for staff to be notified through the Sine app was also a welcome feature.

Inconvénients

Not being able to setup a landline phone notification was something that would appeal to some users without work mobile phones and who may not check their email regularly.

Avantages

Ease of use and setup. friendly graphic design and overall simplicity.

Inconvénients

We wanted to use this for truck drivers login when coming to loading or unloading. There is limited functionality in terms of adding or removing additional fields. In our example also name and surname should be optional or removable. Under one licence you should be able to set up two different functionalities one for guests and contractors and another for drivers. It would be great if you could add additional scanning functionality so that we could track besides arrival and departure time also start of loading or unloading and also finish. With that we could analyse our performance as well.

Avantages

It is a cloud platform. Changes are automatically updated to the ipads when needed.
The interface is so easy to understand that a beginner needs no training to understand the administrative side of Sine.

Inconvénients

The buttons on the sign on screen are not clear enough for our older visitors.

Alternatives envisagées 

Avantages

simple to use, easy to make adjustments when necessary, reliable

Inconvénients

There a no faults with the system causing any concerns with use

Avantages

Ease of checking guests in and returning users.
Running reports easily to account for guests onsite.

Inconvénients

There is no scan option for check out, on the machine and on the ticket which prints out - Not sure if this is an extra feature.
Having two Ipad's (Sine systems) connected wirelessly to the one printer - If both machines are being checked in at the same time, only one of the badges will print out. Not sure whether this is a connectivity issue or something that Sine can rectify.

Avantages

Simple and intuitive interface

Inconvénients

Not enough customization option for users on visitor sign in screen

Avantages

You can see the history of people who have signed in and people can check in quicker if they have signed in before.

Inconvénients

doesn't always print out the labels, and doesn't always remember previous people checked in. Still unsure of how to bulk add people on for large events.