Arena QMS

Avantages

Moving our change control and corrective action processes from other systems into Arena has been a game changer. The risk of losing records has been reduced dramatically. The workflow status of both the change control and corrective action processes provides the needed visibility for our organization.

Inconvénients

Some of the user functionality is not intuitive which makes navigation of the system by part-time users challenging.

Avantages

The set up and validation management process are not burdensome as the software is validated but configurable. This helps reduce the compliance management burden of the system while allowing us to customize and add fields as needed.

Inconvénients

There are almost no process flows/logic gates in the system. I have not used a system before that does not allow, for example, an open-field text box to appear when an "Other" option is selected. This can lead to some burdensome workflows with lots of fields that are only applicable in certain circumstances.

Alternatives envisagées 

Pourquoi passer à Arena QMS

Avantages

The ease of use and implementation for our team. It has a nice UI and is fairly intuitive.

Inconvénients

This is not a big deal - but the search function could be improved. It is not as easy as it should be to view all items.

Alternatives envisagées 

Pourquoi passer à Arena QMS

Avantages

It is designed for the Med Device industry

Inconvénients

It functions differently than other platforms I am used to.

Avantages

Arena eQMS really helps tracking design controls much better than paper based systems

Inconvénients

Implementation was a little confusing at first

Alternatives envisagées 

Pourquoi passer à Arena QMS

Avantages

The Quality module and Product lifecycle management has been critical to our successful implementation.

Inconvénients

Uploading data into Arena can take a while without proper guidance. We uploaded thousands of documents but bulk uploads would cause errors during import due to human error.

Avantages

The quality of the software is good in general as it aims to provide solutions to certain problems that you wish to be solved in the workplace.

Inconvénients

It's really hard for others to adapt on using and searching the tools of the software.

Avantages

It helps can help track design controls better than paper-based systems.

Inconvénients

Some people say the implementation of Arena QMS can be confusing at first.

Avantages

Arena QMS is a top notch quality management software.

Inconvénients

Arena QMS has nothing to be worried about it.

Avantages

The score system that will rate you with the other users of the platform.

Inconvénients

There are a lot of links to follow and some are repetitive.

Avantages

The configurability and wide array of abilities is what drew us to Arena. The support was A+ from the start.

Inconvénients

The configuration period is lengthy if you aren't able to dedicate 100% of your time to it.

Alternatives envisagées 

Pourquoi passer à Arena QMS

Avantages

Easy to use for ECOs and many other features. It helps to have access with various functions so that everyone can get the information in one place. Integration to SAP is great.

Inconvénients

Nothing is really too bad about Arena. We have not had many issues with it.

Avantages

ease of use and features are easily accessible

Inconvénients

initial learning took some time to get used to and going thru the features

Avantages

It is very friendly user. You can help first time user or you can use Arena even you have not use it for 1 year.

Inconvénients

Integrate with other tools. IT department need to get involve during the integration of Arena with other tools like SAP.

Avantages

Web Base but Need more time to test syst

Inconvénients

Need more time to test system...........

Avantages

Less clicks to get to what you need to perform on my everyday duties. The tabs and options are easy to use and understandable.

Inconvénients

Opening redlines and blacklines of a document can be tricky when reviewing.

Avantages

software is easy to use and has helped eliminate silos in product development

Inconvénients

I have no dislike working with Arena. All the features are defined nicely and easy to navigate

Avantages

Has all the features and tools I could think of wanting. Building up parts and BOMs seems logical and straightforward.

Inconvénients

The location of all of the tools and features is a little confusing.

Avantages

Because we rolled out Arena for Doc Control, QMS, Training, etc all at once, it was the first time I've seen a eQMS work well together. I love the integration of all the components and "worlds" and that once you understand the logic, it's very intuitive.

Inconvénients

We have not been able to create reports out of Arena to get the Quality metrics that we'd like. That may be partly because we haven't put the correct fields in. The good news is that it is easy to download data into Excel and manipulate the data from there. Arena is very good responding to requests, so it is improving all the time.

Avantages

I like training management, reminders, DCO, item creations

Inconvénients

It would be nice to be back to sign off trainings on files and ot only items. Examles, if I have 1 itema with 5 files in it, the training plan allowas to sign on the primary file only.
In addition would be nice to get the document number automatically printed on pdf, to avoid human error

Avantages

Keep tracking of BOMs and training records

Inconvénients

User experience and Graphic user interface can improve a great deal.

Avantages

The change control and lifecycle management is well implemented and makes version control very easy to process and review.

Inconvénients

Sourcing and costing is something that isn't easy to use. I would like to see version control and better API endpoints as retrieving, updating and using this data can be challenging.

Avantages

The functions in the software make bill of material keeping consistent and reliable.

Inconvénients

The search engine and the need to manually click to show more per page gets annoying.

Avantages

Very easy to use. Able to bookmark items which you require. Message triggers for approvals and reminders very handy.

Inconvénients

Reminders to tasks could be highlighted differently if they are urgent and need attending to. With so many assignments and tasks it is hard to keep track of them.

Avantages

Cover most of ISO requirements and connected different parts togeter.

Inconvénients

Not enough statistic. Analytics is a good tool, but not enough.