En savoir plus sur Trackmedium QMS

TRACKMEDIUM est un système cloud de QMS (Quality Management System) conçu pour aider les entreprises à effectuer des audits internes ou fournisseurs, à suivre les actions correctives et préventives, à simplifier les communications client, à définir des plans d'intervention d'urgence, etc., afin de garantir la conformité à diverses normes réglementaires. Les professionnels peuvent personnaliser le flux de travail d'audit intégré en fonction des exigences organisationnelles à l'aide d'une interface glisser-déposer. TRACKMEDIUM permet aux administrateurs de stocker les enregistrements d'audit dans un référentiel centralisé et d'utiliser des tableaux de bord pour suivre les risques professionnels, notamment les maladies et les blessures. Les superviseurs peuvent gérer et surveiller les interactions avec les clients, notamment les plaintes, les enquêtes ou les demandes de renseignements pour tous les services, processus et emplacements géographiques. De plus, les responsables peuvent attribuer des tâches de suivi aux membres de l'équipe et utiliser la fonctionnalité de recherche pour localiser des documents spécifiques. TRACKMEDIUM permet aux entreprises de planifier des exercices d'intervention d'urgence à une fréquence prédéfinie. Le produit est disponible sous forme d'abonnements mensuels et l'assistance est assurée par messagerie instantanée, e-mail et d'autres outils en ligne.
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Trackmedium QMS Logiciel - 1 - aperçu
Trackmedium QMS Logiciel - 2 - aperçu
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Trackmedium QMS - Prix

Trackmedium QMS n'est pas disponible en version gratuite mais propose un essai gratuit.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Utilisateur vérifié
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 16/06/2020

Trackmedium Rocks

Avantages

Ease of use, great development team and process, and value for money

Inconvénients

There is, as can be expected, a learning curve, and some reporting limitations, but neither should hinder you.

Réponse de Trackmedium

Thank you for your positive feedback and for highlighting the ease of use, the value for money, and your experience with our development team. We’re thrilled to hear that these aspects stand out for you! Regarding the learning curve, we’ve put a strong focus on onboarding and training during the initial setup to ensure a smooth adoption process. We also provide comprehensive help materials to support users along the way. Additionally, we’ve recently revamped our charting tool to enhance data visualization and reporting, addressing limitations and making it even easier to analyze and utilize your data effectively. We truly value your input as it helps us continue improving.

Répondu le 11/12/2024
Catherine
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 21/01/2025

Trackmedium - an excellent QMS software tool to improve Quality Culture & efficiency

We have greatly enjoyed working with the Trackmedium team and the system has brought great advances in efficiency and compliance within our organisation. Having used and evaluated a number of other systems, Trackmedium was easily the best value. That along with the collaborative nature of Trackmedium's team means that we have learned and adapted a lot together during our implementation.

Avantages

The system is purchased with access to all available applications making it flexible to your needs. It is also customisable meaning that where an application doesn't quite fit your needs you can work with the Trackmedium team to easily customise to your requirements. This has made it a valuable and flexible tool in our company.

Inconvénients

For the UK some applications needed some customisation, some applications are set up for the US market which meant that for working in the UK we had some customisation to do. This was easy and very well supported by the Trackmedium team, but did mean that some applications weren't as 'plug and play' as we would have liked.

Pourquoi passer à Trackmedium QMS

The pricing structure, licenceing structure, and what Trackmedium offered as their implementation package.

Réponse de Trackmedium

Thank you for your fantastic review! We're delighted Trackmedium QMS has improved efficiency and quality culture in your organization. While we strive to make our applications as universally accessible as possible, we’re glad that our team was able to support you in tailoring the platform to your specific market requirements. Your collaboration during the process truly highlights the adaptability and partnership we aim to provide. Likewise, it’s great to hear Trackmedium QMS stood out for its value and implementation approach. Your success story motivates us to keep enhancing our platform and delivering exceptional service to our customers worldwide.

Répondu le 22/01/2025
Joe
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
2
Support client
0

3
Publié le 23/12/2024

Let down by user interface

With a bit of polish it could be a decent product, but unfortunately is let down by the user interface for those using infrequently.

Avantages

Trackmedium has a great breadth of scope, covering many key QMS topics and allows for solid quality oversight.

Inconvénients

The user interface is very clunky and takes a lot of getting used to. It is not always intuitive - looks like a standard web browser but doesn't have the same functionality. This is not so much of an issue if using it day-in-day-out.

Réponse de Trackmedium

Thank you for your feedback! We’re glad you value Trackmedium’s broad QMS coverage and quality oversight.

Likewise thank you for sharing your concerns about the user interface and we will of course look to take on board your feedback to improve the experience, particularly for infrequent users. Thank you for helping us make Trackmedium better!

Répondu le 24/12/2024
Jane
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/11/2024

Trackmedium - finally, great Management System Software

Very helpful, very friendly, very responsive, fairly priced for what is provided

Avantages

Finally I have found a system that is both highly functional, fully linked between modules and flexible. I have tried many systems over very many years, but never found one that actually meets all my requirements - until Trackmedium. I thoroughly enjoy using this system

Inconvénients

Not enough information on the reports out of the system - however, when we ask for more, it is always provided and very quickly
Not sure how quickly we will reach our data limit

Réponse de Trackmedium

Thank you for sharing your positive experience - it is great to hear Trackmedium meets your needs and that our team has been responsive to your requests. We’ll ensure your experience remains seamless as you grow - thank you for your support!

Répondu le 09/12/2024
Larry
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/06/2020

Outstanding Quality, Environmental, Health & Safety System

The team at TRACKMEDIUM has vast experience in Quality, Environmental, Health, Safety and more. Their expertise made it very easy for us to implement exactly what we wanted. Anytime I had a question they were very quick with a response or solution. Our organization loves this system and so do our customers and external auditors. It has allowed us to gain new business with how impressed the customers have been.

Avantages

The large number of modules and features included are the highlight of this software. It has all the modules our organization require to ensure systems are functional, remain in compliance, while providing visibility and communication to our company. TRACKMEDIUM ensured our users were completely trained and the system was operational in a remarkably short amount of time. The team at TRACKMEDIUM has vast experience in Quality, Environmental, Health, Safety and more.

Inconvénients

Not really any cons. For our company, the information for some reports when extracted to a pdf may be several pages depending on the report. TRACKMEDIUM has included very detailed instructions on how to create customized templates to extract that information. After creating the templates, our reports are now very succinct and presented in the way we like when extracted.

Alternatives envisagées 

Intelex Quality Management Software et QT9 QMS

Pourquoi passer à Trackmedium QMS

Our organization chose TRACKMEDIUM due to the vast amount of modules that came with the system, the professional look, functionality and capability of the site as well as the cost per number of users. TRACKMEDIUM was unanimously chosen over other systems.

Réponse de Trackmedium

Thank you for your wonderful review! We’re thrilled to hear that Trackmedium’s wide range of modules, ease of use, and fast implementation have made a positive impact on your Quality, Environmental, Health & Safety processes. We appreciate your feedback on report customization, and we’re glad our team was able to assist in streamlining this for you. It’s great to know that the system has helped you gain new business and impressed both your customers and auditors. Thank you for choosing Trackmedium!

Répondu le 09/12/2024
Thomas
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/12/2024

Great System

Overall experience is great. I would recommend this software to any quality professional.

Avantages

It is customizable and easy to learn. The customer service is very responsive and helpful.

Inconvénients

Some modules are lite on content. Updates can take time to complete.

Réponse de Trackmedium

Thank you for your review! We’re glad you find Trackmedium QMS customizable, easy to learn, and backed by responsive customer service. We appreciate your feedback on the modules and updates - continuous improvement is our priority.

Répondu le 16/12/2024
Katie
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 18/12/2024

HR Specialist

I have enjoyed learning how Trackmedium can house all of our regulatory documents, safety documents, and how we can use it for document control.

Avantages

I like how customizable it is. I have used it for storing safety training documents

Inconvénients

Can be a little difficult for regular users to interact with the platform

Réponse de Trackmedium

Thank you for your review! We're thrilled to hear that you value Trackmedium's customizability and its ability to streamline safety training and document control. We appreciate your feedback about usability and are continuously working to enhance the user experience for all levels of users, and encourage you to share with us.

Répondu le 20/12/2024
Irene
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
3
Support client
4

5
Publié le 17/01/2023

Effective and very efficient service

The overall experience is very good. It brings a lot of quality and security to our company's management system.

Avantages

The best thing about this product is the possibilities of using different tools and the possibility to customise each of the tools, adapting them to the use required by each company.

Inconvénients

Sometimes, the flows required to approve or review documents are excessively complex.

Réponse de Trackmedium

Thank you for your kind words and for highlighting the flexibility and customizability of Trackmedium’s tools! We’re delighted to hear that the system has brought quality and security to your company’s management processes.

Regarding your feedback on the complexity of document approval or review flows, we want to reassure you that these flows can be fully customized to meet your specific needs. Both customers and our Trackmedium team can easily adjust workflows using our intuitive drag-and-drop designers, making it simple to streamline processes and reduce complexity. We’re always here to assist with optimization to ensure the system works seamlessly for you!

Répondu le 11/12/2024
Khai Meng
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/07/2022

Simples Solution for QMS

Trackmedium taken extra step as solution consultants, with design proposed to be customize on business requirements.
Trackmedium also extending their service on providing supports to integrate Escatec inhouse reports, give us full advantage to migrate the system without impact to customer and supplier.

Avantages

Simple layouts and menu options, with no challenges for user to use on minimum trained.
The configuration allow to make change of Form, Workflow, View and Escalations given the ability for organization to customize the design on own standards.

Inconvénients

Option lists registered in list not flexible enough to maintain the list.
the deletion are limits, only allow to disable.

Réponse de Trackmedium

Thank you for highlighting the simplicity and flexibility of Trackmedium! We’re thrilled to hear that the intuitive layout and configurable features - such as Forms, Workflows, Views, and Escalations - have enabled your organization to align the system with your own standards.

On option lists, we understand the importance of flexibility in maintaining these lists. While the module administration area allows only disabling options to preserve data integrity, options can be deleted directly using the Form Designer, giving you greater control over list management.

We’re also delighted to know that our team’s role as solution consultants and our efforts to integrate Escatec’s in-house reports have been valuable to your organization. Our goal is always to ensure a seamless migration process that supports your operations without any disruption to your customers or suppliers. We look forward to continue supporting your business needs.

Répondu le 11/12/2024
Jennie
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
4

4
Publié le 27/07/2022

Review of TrackMedium

Our overall experience with TrackMedium has been very pleasant. All our needs have been meet with the software and we are using it for our Quality Management System.

Avantages

The most used feature in TrackMedium for us is document control, this allows us to keep all our procedures in one place and also track all the changes made between revisions. Another highly used feature is change management, we can raise any change in this system and then use the options to make sure that all the required changes are thought about before the change is implemented. Being able to see a training matrix of all employees against the procedures makes showing auditors the training a lot easier.

Inconvénients

Due to the way that training is performed in our company we had to use the training schedules differently to how they were designed.

Réponse de Trackmedium

Thank you for your review! We're delighted that Trackmedium has been valuable for document control, change management, and training tracking whilst meeting your budget. We are always here to help optimize your experience further.

Répondu le 09/12/2024
10 avis

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