Outplay

Avantages

Solid sales enablement platform for organizing touch points and outreach. Extensive list of features, more than most would even use. Great salesforce integration, unique time-saving sync method. Dialer and call recording system is solid and great for managing teams. Great job taking feature requests/ feedback and implementing those ideas.

Inconvénients

The reports/ data section does provide mostly all the insights one needs but lacking in some areas to really refine the sequences, messaging and approach.

Alternatives envisagées 

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Avantages

Solves the problem of sales cadence and automation.
Great value with constant updates

Inconvénients

A bit complicated when implementing triggers. Learning curve can be steep for administrator.

Avantages

An inexpensive cadence solution for outreach.

Inconvénients

Had some issues with pulling certain information per prospect.

Avantages

They have the best customer service. We've tried other sales engagement tools but with Outplay, most if not all our needs were met.

Inconvénients

Occasional delay in displaying responses.

Alternatives envisagées 

Pourquoi choisir Outplay 

Pourquoi passer à Outplay

Avantages

My favorite part about outplay has to be in how it presents tasks that are due within their sequences. It allows you to send out tons of pre-made and customized templates very quickly and easily. Best part of all? Everything gets recorded to Pipedrive using Outplay's native integration. This allows for a high level view of what's going on in all my deals, while keeping contact data siloed between sales reps.

Inconvénients

The learning curve when setting up the software was a bit tricky. The triggers and sequences are kept in a strange place and are not easily tested. Additionally, I had some trouble with parts of the pipedrive integration. All of this was not more than a minor inconvenience.

Avantages

Outplay has been an absolute game-changer for our business! Over the past two years, they've gone above and beyond to accommodate our specific needs, from user seats to mailboxes. What truly sets them apart is their genuine commitment to partnership - [sensitive content hidden] and the entire team have been incredibly responsive to our suggestions, continuously enhancing both the interface and user experience. Their friendly, can-do attitude makes every interaction a pleasure. The tool itself has become indispensable, streamlining our email marketing efforts and delivering fantastic results. Outplay isn't just a service provider; they're an extension of our team, invested in our success. To [sensitive content hidden]
, and everyone at Outplay: thank you for your unwavering support and for being such incredible partners. You've earned our heartfelt gratitude and this glowing 5-star review!

Inconvénients

Nothing bad to declare, our experience has been incredible the past 2 years. Would recommend 100%.

Avantages

Outplay helps us to maintain our outreach cadence through email, LinkedIn, text and calls. Sequences are really easy to build. Love how it integrates with Crelate for a consolidated view of our interactions.

Inconvénients

While there are still enhancements they can make, it is a powerful tool for our firm.

Avantages

This tool is extremely valuable. But what I like best are the super helpful "how to articles" and the super fast customer support that helps me resolve all issues wicked fast. Another perk is that Outplay let's me pay month-to-month, which is great for my start up where my license numbers are fluctuating regularly. This way I don't pay for un-used licenses.

Inconvénients

The analytics aren't great, but then again you can leverage your CRM analytics to circumvent the issue.

Avantages

Advanced triggers, cadences, customization, etc.

Inconvénients

The documentation is sometimes confusing.

Avantages

I like that Outplay's product and engineering team are constantly improving the product.

Inconvénients

The activity and sales reporting features still need more work and optionality for proper analysis.

Avantages

It has a Zoho integration and the team was very helpful

Inconvénients

When mapping the fields the data type is very limited.

Avantages

Very valuable, has changed my sales process and increased touch points. Looking forward to scaling this up further. Great support

Inconvénients

Some complex language when setting up but customer support is there to help

Avantages

Email sequences, automations, tracking features

Inconvénients

It's quite expensive for small non profits

Avantages

The Outbound calling & Email Campaigns makes it easier to set up a sales process

Inconvénients

Does not have Task pop-ups & Time Zones details are unavailable so to differentiate and dial based on time zone which is a big bummer

Avantages

Getting started was a little tricky but getting started, I realised it's really easy to use.

Inconvénients

Their support team is incredible. Always responsive and willing to help out and that is absolutely great. I hope they are able to keep it up.

Avantages

La capacita e di prospettiva che ha nel far crescere il tuo settore e le tue vendite

Inconvénients

Prezzo un pò troppo alto per chi non si fida molto del prodotto

Avantages

Outplay is a fully featured Sales enablement and marketing platform and after searching for something for so long, I'm very happy that I found it. Currently we're using it to organize new sales leads and areach out to them with custom sequences. Additionally, their built-in dialer and local presence features make phone call outreach simple. If you're looking to a cheaper alternative to something like HubSpot, I can't recommend Outplay enough. Also their customer service is worldclass.

Inconvénients

I really don't have many complaints with Outplay. It's been a great experience using this platform.

Avantages

Believe me, I have tried a LOT of outreach platforms over the years.

The one I was using stopped servicing clients in Australia. And everything else fell short. That is until I found Outplay, which gave me everything I needed at a significantly lower price tag.

Multi-channel sequences - my process intertwines LinkedIn, email, calling and miscellaneous tasks (e.g. direct mail, video, etc.). Most platforms ONLY focus on email. Or if they do have other task types, they are too restrictive around how they can be used. Outplay is extremely flexible in this respect.

It amazes how few platforms have functionality to make bulk updates/edits/exports. Outplay makes this simple. Bulk updates are easy, tags make managing everything simple, and the import/export functionality means you can update CSVs rather than trying to do complex manipulation in the platform.

Outplay never feels overly restrictive. I'm able to setup all the personalisation, custom fields, integration, domain setup, etc. that I need to run a powerful, sustainable and successful campaign without silly hacks or workarounds that I would otherwise need to get in place on other platforms.

Inconvénients

When I think about how much time and money I've spent researching a platform that is actually a good fit for me, honestly, I'd be splitting hairs to find things I dislike about the platform.

Alternatives envisagées 

Pourquoi choisir Outplay 

Logiciel antérieur 

Avantages

It has the same functionality as the other marketing automation tools - Email, LinkedIn, Text, Voicemail drops... and works as advertised - which is a beautiful thing. The support by [SENSITIVE CONTENT HIDDEN] and his team @ Outplay is exceptional. Most of the issues I've had are self-inflicted, and when there is something else, the attention from the staff is timely and heads and tails above other companies I've work with. They do not pass you from one support tech to another.

Inconvénients

The voicemail drop works and there is room for improvement.

Avantages

It's very similar to Outreach. It is great for prospecting. It is not overly easy to master but our account manager [SENSITIVE CONTENT] has always been available to answer my questions and help me learn the software. Great for cold-calling. Great for keeping on track of prospecting sequences.

Inconvénients

You cannot search or bulk edit by ANY field like salesforce or Outreach for example, you cannot ask Outplay "show me all contacts who are in Central time zone". Or "show me all the contacts who have X area codes. You also are limited on views. You cannot modify the views of what you want to see. I have been told this is on the roadmap. It would be nice if there was a service for cold-calling that changed your area code to the same area code as the person you are calling.

Avantages

I like that we are able to set up a sequence using not only emails, but also include inMails, General Tasks, Phone Calls, Texts - it's all there.

Inconvénients

While their platform is accessible via a web browser on a mobile, they don't have a mobile app.

Avantages

1. Ease of use that helps in easy training of SDRs
2. Ease of implementation
3. Scalability
4. Amazing customer support

Inconvénients

1. Data download and API can be better - Will help with better campaign analytics outside Outplay as reporting within Outplay is pretty basic.

Avantages

Outplay is a fantastic sales automation tool. It has allowed us to promptly follow up on tasks with the additional automation aspect, making it much easier and faster. This platform has so many great features that we can tailor to whatever is needed, like building our sequences, triggers and it is allowing us to monitor most essential signals like clicks, opens, website visits, which is great for reporting.

[SENSITIVE CONTENT], Outplay's [SENSITIVE CONTENT], is a great support and makes it a priority to resolve all of our questions promptly. I can happily recommend him and Outplay to any company looking for a reputable sales engagement platform.

Inconvénients

I'd like to see some more interactive features in email templates, like inserting polls. Also would be good to be able to track when a prospect has been added to the sequence, with an exact day and month.

Avantages

Information it supplies. Tracking of data.

Inconvénients

Needs to improve the sequence process. The creation of customizable sequences is time consuming.

Alternatives envisagées 

Pourquoi passer à Outplay

Avantages

Outplay's flexibility is a definite strength of this SaaS, but number one is definitely customer service.

Inconvénients

I have not now noted the things I would describe as those I dislike about Outplay.