Blitz

Avantages

I love the workflows feature. Having automated email built into an already robust lead system and CRM is a major perk.

The ability to easily customize, categorize, and tag lead types so it's easy to find exactly what you're looking for is also really nice.

Inconvénients

The only thing I might say that I don't like is that I can't activate, deactivate, or customize workflows myself. You have to call support to do that. But the robust functionality far outweighs this issue.

Avantages

[sensitive content hidden]: Our rep really set aside time to help with the heavy details that Blitz provides.

Inconvénients

Lots of functionality. Overwhelming at first. You definitely need to go through practice run throughs to get comfortable.

Avantages

I like how easily you can enter new information into the system. It is also easy to update information and make any necessary changes. We can track status of both clients and agents with the use of this system.

Inconvénients

The cons are that I do not even know how to use all the great features of the is tool. We are only using about 1/4 of the tools this system has to offer. So the only problem is that I have not put enough time into learning what Blitz has to offer.

Avantages

It's very easy to use. It its customizable to our needs. It organizes the day for our whole office. The support I receive from our account executive is amazing. He listens to what I would like the software to do and helps to make it happen. He is quick to response and truly " gets it".

Inconvénients

I don't like that a couple of features that I want to add to my customization are not available yet. I would like to be able to simply hit the enter key when searching for a client.

Avantages

I enjoy the ease of use of updating your leads. It easily displays dates and times of these things.

Inconvénients

The auto dialer is not easy to set up and their is not any certain "folder" or "tank" you can look in to see your open and working leads.

Avantages

Ease of use and very accessible; you can use on your phone or computer! I like that I am notified of a sales lead via Email in real time!

Inconvénients

I wish there was a option to text the prospect thru the website. Sometimes, text works better and that would be a really cool feature!

Avantages

Easy to understand, easy to use, works on my phone

Inconvénients

Occasionally the screen loads are slow. Occasionally sign you out without saving work you have input.

Avantages

Great software for a great price. Way more efficient to use than pen and paper

Inconvénients

Can't say I can complain about anything right now

Avantages

I like that I can create different files and folder for each of my sales team members to better sort their prospects.

Inconvénients

I don't like that I have to convert files into csv before I can upload even a basic spreadsheet.

Avantages

This system allows me to easily track follow-up and where clients are in life cycles. Other CRMs make that process more complex than it needs to be. Blitz keeps it simple.

Inconvénients

GUI could maybe be prettier but it’s really not that important.

Avantages

I like how they continue to improve the software, as well as take feedback from the users. One of the customer rep is very helpful every time I speak with her, and she checks on us frequently. Great customer support for a great product.

Avantages

That it is going to help us build our business

Inconvénients

This is not a "Con" for the software. I am the only one in the office with CRM experience. I spent almost 7 years using another product. I need to retrain my own mind to work off of the terms that your software uses.

Avantages

The best part about this software is the use of the work flows. This automatically preforms an action sequentially after another action or change. This allows you to follow up with your clients with mechanical efficiency. If you set yourself up right you never have to miss a follow up or to remind a client.

Inconvénients

There is no built in soft phone. Its not the worst set back but it could be convenient to have that.

Avantages

Ease of use. It is also a lot faster than other CRMs we have used.

Inconvénients

The phone numbers are not scrubbed, this would be a nice feature to add in the future.

Avantages

I really appreciate the filter options and the custom display options. We choose what the important items are and can sort very quickly. The milestone/status options are less important to us because we have a small operation. However, I can see this being very valuable with a larger organization.

Inconvénients

I don't have any complaints. This is the first software program that I've used in this capacity because it was recommended to me. It's a very important part of what we do to manage our leads and potential customers.

Avantages

How easy they make it to keep things moving! They continue to add features that make it easier to use.

Inconvénients

I don't particularly care for the categories that you need to choose from to make a history record. Like "Attempted Contact". I feel that it can be misleading when revisiting lead lists and more options should be available.

Avantages

Keeps it simple and VERY organized. I can not imagine life without Blitz. My team absolutely loves.

Inconvénients

Really nothing. I have been using the software for a bit more than one year and can not see anything I do not love.

Avantages

The ease of use, it took me alomost a year to figure out how to do the things I wanted with my old CRM. I was able to set up all the capabilities I wanted with Blitz in less than a week.

Inconvénients

No cons so far, I have been using the system for 6 months

Avantages

I love the fact that it will send us reminders to make phone calls for leads and it sends follow up emails out for us. This is critical instead of relying on the human brain to remind us on every lead. There's just too many leads to do this.

Inconvénients

I'm not sure if it's a con or just my lack of computer knowledge, but there's a lot to learn with this system. This may be my lack of knowledge with a system like this.

Avantages

quick and easy scheduling makes this work for me. I like the option to set for a weekly call cycle

Inconvénients

the reports are a little hard to read and take too long to update I might be missing a step in the process

Avantages

The software is easy to use, from a client point of view you never feel lost, every time you need to do something is clear where you need to click.

Inconvénients

Would be excellent if admins could create workflows.

Avantages

Ability to do many things to drive sales. Able to see as an administrator how active each of my LSP's are with the use of this system. Also enables me to distribute leads effectively, great tool for new LSP's to use.

Inconvénients

Seems like there is constant changes, so if you are not a frequent user it is like having to start all over again.