EngageBay CRM

Avantages

Engagebay est une application complète facile à prendre en main à un prix raisonnable..

Inconvénients

Le nombre de mails à envoyer qui est assez limité dans un premier temps

Avantages

It is simple, complete and easy to use. Also it is very affordable.

Inconvénients

It's easy to make mistakes while setting email sequences

Avantages

Everything. It's just a super simple CRM to use and I love using it as do my 5 salesmen that work with me.

Inconvénients

Not much at all. I rarely run into problems with it, actually.

Avantages

Combines marketing automation, CRM, and ticketing system.

Inconvénients

Nothing is straightforward, there are numerous bugs and poor design decisions, ticket views are unreliable (sometimes do not show all matches!).

Avantages

What I liked most about EngageBay CRM is its competitive pricing, which is great for small businesses. The user interface is intuitive and easy to navigate, making it simple to manage tasks. I also appreciate that it’s an all-in-one solution, offering tools for marketing, sales, and customer support in a single platform.

Inconvénients

What I liked least about EngageBay CRM is that it doesn’t integrate with many third-party software applications, which is critical for our business needs. Aside from that, it has been a good experience overall.

Alternatives envisagées 

Pourquoi passer à EngageBay CRM

Avantages

The user friendly onboarding. Super easy and quick! Let's not mention the landing page templates!

Inconvénients

Can't really say that I disliked anything about the overall experience

Avantages

It is really easy to use CRM! Would recommend this to any user.

Inconvénients

I didn't like the UI of the platform initially, but it proved to be very efficient

Alternatives envisagées 

Pourquoi choisir EngageBay CRM 

Logiciel antérieur 

Pourquoi passer à EngageBay CRM

Avantages

all option that offer, like the book appointment, all api, the simplicity of use...

Inconvénients

It's only in english, the sav only in english

Alternatives envisagées 

Pourquoi passer à EngageBay CRM

Avantages

EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly. It's user-friendly with robust automation features, but reporting could be more advanced. Great value for the price, especially for small teams looking to scale efficiently.

Inconvénients

I am a huge fan of it. There are no downsides.

Avantages

In my experience, its incredibly hard to find a free CRM/email tool that is as feature packed as Engagebay without spending a fortune on it.

Inconvénients

Parts of the UI could've been a little bit easier to navigate.

Avantages

Clean website and easy to use! Very responsive team.

Inconvénients

Persistent messaging! Following up and emails become a lot sometimes.

Avantages

I like pretty much everything about engagebay

Inconvénients

i cannot put my similar automations into folders.
i cannot search automations in the search bar
Automations do not allow date finder however there is a work around for this so its not too much of a problem

Alternatives envisagées 

Pourquoi choisir EngageBay CRM 

Logiciel antérieur 

Pourquoi passer à EngageBay CRM

Avantages

Ease of use. Support always available to assist with questions, etc.

Inconvénients

I'd like to see more email templates that are normally available on other CRMS. Creating email templates from scratch can be time consuming.

Avantages

I find EngageBay a comprehensive, all-in-one solution, offering robust functionalities across organization, task automation, form and landing page creation, marketing campaign management, and result tracking. It provides an extensive toolkit essential for both marketing and sales teams, seamlessly integrating appointment scheduling, content creation, campaign execution, and data organization.

Inconvénients

I haven't found a single aspect of EngageBay that I haven't liked yet. Whenever I encounter an issue, the chatbot is always there to provide instant assistance, making the experience even smoother.

Avantages

It is extremely feature rich, has very few limitations, one of the best customer support responses I've had with chat features to get issues addressed within a short time, accessibility of the team, unlimited tagging which is crucial to our way of doing business. It's an entire suite that one needs to use. We've still not used all the features and I'm looking forward to use and implement what we have access to as a product.

Inconvénients

There is one pesky irritating thing and that is copy/pasting from a document like Word into the e-mail editor that destroys the formatting. To be fair this has been a problem with all of the ones I've used in the past as well.

Avantages

Its been 2nd month we are using it and already have positive feedback for this app.

Streamlines and automates repetitive tasks are commendable, saving time and effort. Integration with apps is fantastic.

The CRM system addresses all our needs, backed by excellent support from the Engagebay Team.

The platform offers excellent automation for emails, landing pages, and forms, making it a great alternative.

Inconvénients

I find there is a room for Improvement on GUI.
Template and Library is not vast, i guess engagebay can work more on that.

Alternatives envisagées 

Pourquoi choisir EngageBay CRM 

Logiciel antérieur 

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Avantages

A greater ease of integration of EngageBay in any HTML / PHP page or wordpress .
Excellent to capture new leads via the inquiry or contact form, it's automatically sends new leads in it's pipeline where leads can be managed

Inconvénients

Database might not works with other web apps or AwS systems like Lamda which we use a lot in our projects

Alternatives envisagées 

Pourquoi choisir EngageBay CRM 

Logiciel antérieur 

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Avantages

Keeps all info in one place, easy to navigate and helpful service!

Inconvénients

Takes a bit of time to get everything all set up, but this is to be expected.

Alternatives envisagées 

Pourquoi passer à EngageBay CRM

Avantages

Marketing multichannel with CRM integrated solution in very effective price.

Inconvénients

The lack of downloading the report options. No in deep analytics for email marketing.

Avantages

Customer service is top notch, Dashboard again is really good and easy analytics, EDM/Landing page creation so easy and in a breeze.

Inconvénients

Initially it takes time getting used to when creating the EDM's and Landing page. Certain features are hidden or it takes time to reach them and find them. But once you know its really easy.

Avantages

What I liked most about EngageBay CRM is its all-in-one approach, combining sales, marketing, and customer support tools in one platform. It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups. Its user-friendly interface and affordability make it accessible for small and medium-sized businesses, and the integration capabilities enhance overall efficiency. EngageBay also has good customer support and provides value for teams looking for a cost-effective yet robust CRM solution

Inconvénients

What I liked least about EngageBay CRM is that its advanced features, such as reporting and analytics, can feel limited compared to larger CRM platforms. Some users might find the customization options restrictive, especially if they need highly tailored workflows. Additionally, there can be a bit of a learning curve when setting up automation, and the interface, while user-friendly, could benefit from more modern design elements. Depending on business needs, the scalability for larger teams may also feel constrained

Avantages

EngageBay CRM has transformed our customer management! The all-in-one platform is user-friendly and packed with features typically found in more expensive tools. I especially love the marketing automation and seamless integration across sales and support. It’s a powerful, affordable CRM with fantastic customer support—highly recommended!

Inconvénients

EngageBay CRM is a fantastic tool overall, but the customization options could be a bit more flexible. While the interface is easy to use, a few more layout customization features would be helpful. However, the regular updates show they're always improving!

Avantages

EngageBay’s marketing automation is highly useful, offering email campaigns, workflows, lead scoring, and segmentation. These features help businesses nurture leads more effectively and automate repetitive tasks to save time.

Inconvénients

EngageBay CRM is generally well-regarded as a comprehensive and cost-effective customer relationship management platform, especially for small to medium-sized businesses. Its standout features include marketing automation, sales pipeline management, email marketing, customer support tools, and contact management, all integrated into a single platform.

Avantages

I found EngageBay CRM to be highly intuitive and user-friendly. Its all-in-one platform provides seamless access to essential tools such as email marketing, automation, and sales pipeline management without overwhelming complexity. The pricing is also very competitive, especially for startups and small businesses. Customer support is responsive, and the platform offers good customization options for workflows and dashboards.

Inconvénients

While EngageBay offers a broad set of features, some advanced functionalities (like deep reporting and analytics) feel a bit limited compared to more premium CRMs. Additionally, integrations with third-party tools are improving, but it lacks some of the deeper native integrations that larger platforms provide. The mobile app also has room for improvement in terms of speed and usability.

Avantages

It offers an excellent way to manage the contacts, companies and deals. One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other. It is reliable and offers automations to automate most of the tasks.

Inconvénients

Initially I had some issues while importing deals as it is a bit tricky but their customer support helped me with the import and from that time I had no such issues.