Socialinsider

Avantages

We liked the fact that we could add as many profiles as we needed (and they were a lot)
Also, the team was very helpful answering all of our sometimes silly questions and they explained also the functionality that was not that obvious - like the creation of brands
And the brands reporting - very useful

Inconvénients

Nothing comes to mind- maybe some other exporting options

Alternatives envisagées 

Pourquoi passer à Socialinsider

Avantages

The best thing about Social Insider is regrouping all information and analytics allowing us to monitor the performances of the campaign in one tool.

Inconvénients

We would love to see Pinterest reporting added to the software.

Avantages

It shows info about social media profiles - yours and your competition.

Inconvénients

It's messy, its metrics are not clear, you can't configure dashboards.

Avantages

I saved a lot of time because before using this tool, I had to look at each profile every day, and this became hard. With their reports being sent directly to my inbox, I could focus my attention more on what I should post.

Inconvénients

Because of the time-zole, sometimes when I have questions and I need to talk to someone on the support, I have to wait, but it’s ok

Avantages

The tool is very easy to use and the automated reports are a lifesaver. Also, I received exceptional customer support through chat that not only answered my questions but also gave me additional guidance to help me develop my strategies more effectively.

Inconvénients

There are no downsides to using Socialinsider.

Avantages

I'd say the automated reports were the thing where Socialinsider helped us the most
After a time setting the profiles up, the team was up and going and we got the value for money in no time.

Their customer care team was really helpful and they did an onboarding meeting with the whole team to get us all up and running - this was really helpful!

Inconvénients

The ppt reports have image charts, i’d love it if they were native so they'd be editable

Alternatives envisagées 

Pourquoi passer à Socialinsider

Avantages

Liked the fact that we exported a huge amount of reports with very little work. Also, we had some history posts requirements to get really old posts and they helped us fill those data gaps. By the evening they did the magic and the data was there with no additional costs.

The app itself is very straightforward - after the setup, you just go, click download the reports (or setup automated reports) and you're done

Inconvénients

In my opinion, parts of the reports go into too much detail and do not need that.

Avantages

Socialinsider is super easy to use and shows all the data I need to know not only about the brands I manage, but also about the competitors.

Inconvénients

The tool works perfectly and there are no downsides. Highly recommend!

Avantages

It was really easy to get setup and get straight to useful information that I could work with. For the times I had any confusion, the customer support chat went above and beyond to not only answer my question but also provide useful information allowing me to make better decisions regarding how I formed my strategies.

Inconvénients

In regards to Instagram setup... certain aspects were a little confusing at first though this turned out to be more of a limitation of the service integration than anything. If you've got a Facebook account though, you shouldn't have an issue. If you don't you, can still get a ton of useful information out of the service.

Avantages

Socialinsider has a good looking UI that features all the important metrics one would want to analyze his own social metrics or his competitors.

It really does save a lot of time and offers a bigger, clearer picture.

Inconvénients

At first, I wanted a Youtube and LinkedIn integration, which they didn't have. But now they have introduced it as well.

Avantages

Beyond the comprehensive analytics features that automatically show engagement rates and engagement by day for most platforms, the customer service is fantastic, quick to reply and sensitive to our needs. I think that Socialinsider is the most comprehensive social media analytics that I have ever used.

Inconvénients

More Facebook video insights would be nice…

Avantages

Easy to use fully automated reporting, great support.

Inconvénients

Socialinsider has been evolving very well in the last years, thanks to user feedback, so no dislikes.

Avantages

Socialinsider has been an excellent decision for me because the dashboard looks clean, and it is easy to use. Not to mention the automated reports, which are really useful for me.

Inconvénients

Sometimes I have to wait more than 1 minute to download a report, but this doesn't bother me so much.

Avantages

User-friendly interface, easy to use & download reports in whichever format you wish.
Possibility of scheduling the reports to download.
Benchmarking.

Inconvénients

All works great, no dislikes at the moment.

Avantages

Super customer service very kind people! as a trial user you get more nice options compared with some other programs.

Inconvénients

maybe having broader metrics options to analyze some other different numbers but im satisfied.

Avantages

The software is very user friendly just like their customer support. I used the software to complete an assignment from the University. It took me less than two hours to get all the analysis done which I needed, not a few but 24 different URLs. Definitely one of the best analytics software available online. Used it for Instagram, YouTube and Facebook engagement analysis.

Inconvénients

Nothing in particular. But analysis of individuals' pages would be helpful in cases where commercial pages are set as business pages

Avantages

Very easy to use and high-level insights that are extremely useful.

Inconvénients

The software worked very well and I did not find there to be any faults.

Avantages

I really like it that when I hit the swaps limit, they let me add some more profiles. Mine was was a one time project and they helped me do the job at a lower cost, without the need to upgrade to the more expensive tier

Inconvénients

Nothing comes to mind at the moment, all is working as it should