Lansweeper

Avantages

We enjoy the functionality of scheduled network scans.

Inconvénients

User Interface could use some work with things like credential vault and scan queues being easier to navigate through.

Avantages

Deployment is easy and simple. This can also be said of the overall management of the software. A very important factor in my line of work is reporting. Lansweeper simplifies this with a whole list of standard reports that can also be used as templates for custom reports. Besides using Lansweeper for asset and software management, we also use it to report on vulnerable applications and assist in some of our internal forensic investigations.

Inconvénients

There are currently no SIEM integration. This would be a great feature to integrate with our SOC.

Alternatives envisagées 

Pourquoi choisir Lansweeper 

Logiciel antérieur 

Pourquoi passer à Lansweeper

Avantages

Simple to setup and easy to use. With a little SQL skills you can easily setup dashboards to monitor some critical information, like primary software versions or percentage of total deployment of AV software.

Inconvénients

Deployment tools are really weak. Installer logic is very limited with no access to WMI for creating conditions. Deployment packages do not survive reboot (ie multi reboots in a single installation package).
Deployment installations are flakey. I can push the same package to a computer and it will fail 3x in a row and successful on the 4th. Tech support is based in UK, so if you are in the States forget phone support.

"Software" inventory is based on Add/Remove registry, not file based. Any taught files to scan for are not included in any "Software" reports. They are completely separate

Avantages

Lansweeer is great for asset management and their help desk is a wonderful add-on! Being able to scan location from the site and send back to a central server. The tools and warranty information is perfect for every citation. The help desk is excellent and supports multiple teams, and includes a client support portal where they can check the status of their ticket as well as respond and open new tickets.

Inconvénients

Lansweeper is on on-prem service where you have to provide your own server. They do not offer a cloud hosting service

Avantages

I love the ease of scanning our entire network and getting the full spectrum of what we have. When it comes to auditing software and equipment there is no more guess work. I can look at everything from a 10,000ft view or right down to individuals event logs with a few clicks of the mouse. No more jumping over multiple hurdles to troubleshoot a PC any longer.

Inconvénients

I wish there was a better way that when a user switches IP addresses that it easily detects the change and can discard the old record. I find myself clearing out multiple assets at times.

Alternatives envisagées 

Pourquoi passer à Lansweeper

Avantages

The product is both cost friendly and reliable.

Inconvénients

Lansweeper has a very steep learning curve which limits its implementation.

Avantages

The software extensive capabilities in optimising costs and automating record keeping.

Inconvénients

Customer care services are not reliable they take too long to respond to a glitch.

Avantages

It's extremely comprehensive, adaptable and customizable. It can identify any device on your network, scan it, add it to it. As mentioned in the 'least' section, there's a steep learning and setup curve, but once it's there, while it doesn't run itself, it can easily to take adaptations, additions and new requirements.

Inconvénients

As it is very comprehensive, it can be daunting for new users and setups. There is a steep learning and setup curve,

Avantages

It has very attractive pricing on the market. Its agentless scanning capability is quite strong to capture all necessary information. Its cloud instance has much modern interface and data analysis feature

Inconvénients

As today, its cloud instance requires sending data to AWS Ireland data centre which causes data sovereignty issue. Lansweeper only develop new capabilities on its cloud instance while no major improvement on its on-prem instance. Its reporting function in the on-prem instance is quite complex and require knowledge about database relationship and SQL query.

Avantages

It is used as a helpdesk ticket system by our IT team, successful

Inconvénients

I have no negative opinion for the Helpdesk function after getting used to it

Avantages

That is scans all ips and reports detailed information. This does progress, printers pcs even down to Amazon echo!

Inconvénients

Very little it's very customisable. If anything interrupt it can do too much. But one your are familiar I would be surprised if it doesn't meet your needs better than most if the competition.

Only real drawback is it's an on prem solution that needs to be updated periodically rather than some of the cloud based alternatives

Avantages

The asset management, ls agent, ticketing system and overall view into the health of the network makes this a great tool for network management.

Inconvénients

The reporting is hard to set up and implement.

Avantages

Lansweeper is so easy to setup and it allows you to manage your assets so easily.I've enjoyed the possibility to manage my monitor assets along with the PC assets.Would recommend this software with the free plan for small businesses that need to track less than 100 assets.

Inconvénients

It has a high pricing when compared to others.

Avantages

Lansweeper provides an asset management system that's full featured and has an efficient & initiative interface.

Inconvénients

The cloud service is a significant departure from how Lansweeper operates and does not include the same functionality as on-prem. I understand some lack of feature parity, but it seems like they have made significant design decisions which prevent feature parity from ever being available.

Avantages

Es un software muy sencillo, no es invasivo y no carga algún agente en el dispositivo final. La consola no necesita demasiado recursos para su ejecución y el acceso web permite una fácil administración. Interfaz amigable, gráfica y reportes bastante útiles.

Inconvénients

La gestión de tickets es básica, aunque funciona bien.

Avantages

Lansweeper offers many kinds of asset searching methods, with support for the main operating systems and virtualized servers.

The interface is powerful, allowing the administrators to navigate through trees of sites, assets, and all components of hardware and software.

You can configure alerts of changing in assets configuration to verify if that asset had a recent incident (problem) or a change request.

The cost of licensing per asset is very low compared with most popular asset management software.

Inconvénients

It is not ready for all kind of software licensing and needs improvements to control software on the cloud (licensed by CPU, cores or access).

The offline asset inventory tool is helpful to gather information on external computers, but it is difficult to start the inventory and integrate it with online assets results.

Avantages

The software is very easy to setup and manage. It provides multiple ways to scan assets (via login script or scheduled scans from the server). The reporting is great out of the box, but provides enough flexibility to add custom fields or generate custom reports. The forums have lots of custom SQL queries to create your own reports as well.

Inconvénients

Prices are increasing substantially if you are a small business that was previously on the $500 a year minimum. Going forward the price minimum will be $2000 a year.

Avantages

Excellent asset tracking with details on almost everything about a device.
It can be very useful for finding devices physically as it reports which port a device is plugged into (using snmp).
Nice user interface which has recently been refreshed.
Cloud option included in current license price (but we don't use that yet).

Inconvénients

the ticket/helpdesk api is a bit lacking with what it can return (i.e can't tell you if a note is for a user or internal) so if you're developing with the current api then you will need some workarounds. Asked over 2 years ago for them to include one field but they haven't yet.

Avantages

It is cheap, and it is easy to run on-premise.It has a cloud version you can sync, but it is not as comprehensive.Self-updating agents is a bonus.

Inconvénients

The reporting engine is way too complex. Why do you need to know database query methodology to get a simple report?Migrating a database from one scanning device to another is not a straightforward process, and you need to invest a good amount of time learning how this tool work.

Avantages

The ease of use and being able to deploy scripts and software to reports built showing specific devices I want to target. The agentless asset scan and deploy via WMI works well. With the LSAgent it helps for devices outside the office.

Inconvénients

I wish there was a way to build a series of tasks that you string together to build a deployment. You can build out complex scripts and deployment logic, but I would like to be able to group those into a larger deployment method. The lack of remote screen control is disappointing too.

Avantages

It's ease of use over the long term. From set up to day to day, configuring lansweeper to fit into your environment is super simple and straight forward. We use it mostly for network scanning, IP management, and asset management.

Inconvénients

We're a mixed environment -- a lot of Linux, Mac, and Windows systems -- it would be nice for Lansweeper to add more robust features for both Linux and Mac. Also, to build search queries requires knowledge of SQL. Which seems sort of ridiculous but I would imagine that the Lansweeper will improve the complex search/queries features soon.

Avantages

- identifies all devices on your network including PCs
- keeps track of the last time a PC or other devices were logged into by the last person to log in.
- keeps track of all software on a PC
- keeps track of the warranty of a PC
- integrates seamlessly with active directory
- allows for manual entry for some devices that do not have a network monitoring port such as a UPS power unit if you want to try to use Lansweeper for an inventory control software.

Inconvénients

- once a device is removed off the network it does not automatically delete that device. This causes some problems and requires an administrator to keep track of all users they have deleted from Active Directory and then go back into Lansweeper to delete that user. Because of this Lansweeper is not truly an inventory software but you could use it in that manner with additional input for staff members.

Avantages

First off it found most of my devices easily. The information it gives outperformed other software I was using. Software if finds shows up easily and not multiple times for 1 piece of software. Its clean looking and the reports are great! they are SQL and they have lots of reports you can use or change to fit your needs, Very Nice. The Helpdesk part is also easy and more detailed than other software I have used.

Inconvénients

Not much but the menus can sometimes be too close as they pull down when you hover over them and that can be a little annoying.

Avantages

Since using Lansweeper in our network for over two years this application if found to be very helpful as it allowed us to easily scan our network automatically throughout and discover hundreds of different types of assets. The well defined structure, dashboard, reports and its components helped us to easily build and form a scale-able, flexible network management solution for our environment with the ability to know what has changed, when and where. The deployment is very simplified. We had managed to easily setup the database, web console and scanning service, all on the same machine. The agent-less and fully automatic scanning engine makes it a second to none and a worthwhile purchase.

Inconvénients

There is not a difficulty of a problem area that we have found with the use of this application. In fact, the software probably just need a more rich dashboard for future versions and that should complete its visual effect at a glance.

Avantages

I loved being able to see what users had what systems and what software they had on them. We also used this to monitor ink and supplies levels of all our multi function printers so we could ensure that even our remote site stayed working.

Inconvénients

We wished there a was a bot more customization to the alert emails that we would set up so we could see what we needed at a glance.