eWay-CRM

Avantages

Integration into Outlook, quick response

Inconvénients

Too many windows, sometimes I am lost, when working at 1 project

Avantages

Nice integration to MS Outlook, there is no request for more activity, you easily work in MS Outlook and add all importatnt info´s into eWay CRM.
Also nice connectivity with our accountant database

Inconvénients

there is no mo complaints, maybe a large volume of backup

Avantages

Convenient ability to search, segment and fill current transactions.

Inconvénients

No email notifications about burning tasks

Avantages

Workflows and features which fits our business

Inconvénients

Usability of web version is lower than Outlook's plugin, but Outlook plugin limits usage inside Outlook.

Avantages

Clear Structure, variety of functionalitities.

Inconvénients

Frequent errors (freezing), and slower pace.

Avantages

1. possibility of checking status projects

Inconvénients

We can't put the potential revenue in readable version, it is diffcult to assess the volume in demanded way.

Avantages

I like the ability to record notes, save emails and documents, schedule tasks and much more.

Inconvénients

I don´t like frequent updates, occasional crashes

Avantages

Easy to use application, integration into outlook.

Inconvénients

Sometimes problem with application update.

Avantages

organizes everything and the reminder is great

Inconvénients

no problem with eway self. problem is other users not using it to full capacity

Avantages

UI is very user friendly. Good filtering.

Inconvénients

Change the price and other fields from the Lead overview chart

Avantages

The Online version's features.
Makes my daily work easier by giving me the information I need about each client in one place.

Inconvénients

Estimated revenue Column shows "0" result at all business opportunities in the online version.

Avantages

easy to use and work with it, good structure

Inconvénients

not possible to add a meeting to 2 or more opportunities
not possible to add multiple documents in one step
would be nice if the status changes automatically when turned from Quote to Order now it is necessary end manually "follow the quote"

Avantages

it is easy to customize the form and templates, reports work great as well.

Inconvénients

Online version does not have same features as desktop (notes Field) minor issue.

Avantages

A good database tool. I'm able to see companies, contacts & projects from other countries that can be a prospect for us as well.

Inconvénients

I do not have the rights to extract reports, excel files and any information needed.

Avantages

Outlook desktop integration and outlook android
Technical support

Inconvénients

lots of updates and at times have to stop work and exit the platform to ensure I don't loose synchronisation

Avantages

Easy to use and lots of functions to capture important information that makes searching for information easy.

Inconvénients

I don't know all the features yet. But I struggle a bit with the filter system.

Avantages

Ability to customize the user interface to your own needs

Inconvénients

Sometimes MS Outlook instability and sometimes eway add-in is in the list of banned add-ins

Avantages

Ideal and fruitful for follow up commercial processes

Inconvénients

Lack of training and information for having all benefits

Avantages

The good database and functionality in general

Inconvénients

When updated the system creates a lot of small errors most of the times

Avantages

We use opportunities, tasks and diaries the most.

Inconvénients

I like eWay-CRM at all. All is going very well including supporting.

Avantages

Integration of eWay into Outlook.
Easy data transfer between these programs.
Creating Opportunities from Email.
Easy archiving of Mail to Opportunity/Project.

Inconvénients

I'm not aware of a more serious deficiency

Avantages

The integration inmy office and outlook seems perfect

Inconvénients

nothing, all what it have is perfect for my work

Alternatives envisagées 

Pourquoi choisir eWay-CRM 

Pourquoi passer à eWay-CRM

Avantages

It's an excellent addon with the Outlook

Inconvénients

Take times to load when I start the Outlook

Alternatives envisagées 

Pourquoi choisir eWay-CRM 

Logiciel antérieur 

Pourquoi passer à eWay-CRM

Avantages

For me is good interconnection between Modules

Inconvénients

I mean that all is "OK" for me and my work.

Avantages

Easy to use, can be modified to customer needs.
Online, PC, mobile versions.

Inconvénients

Weak and not easy to use Android app. Customization of fiels is too limited to the version. Customization of own branded documents not possible and quite expencive.
Week and very uncomfortable bookkeeping module

Alternatives envisagées 

Pourquoi passer à eWay-CRM

Avantages

Integration with other services and software, striving to innovate and keep up with the times.

Inconvénients

It slows down the system, especially on weaker devices

Avantages

System is in MS Outlook and you don't need another program. Very comfortable.

Inconvénients

Import backup data. Backup duplicate issue. Otherwise relatively problem-free.

Avantages

Outlook integration
excellent technical support
Ability to export data to reporting solutions

Inconvénients

Outlooks starts slower
local SQL database has to be installed

Avantages

Speed, connectivity, service - that eway provide

Inconvénients

Unnecessarily memory/device intensive. Frequent and long updates.

Avantages

The personalised features consulted with specialists.

Inconvénients

It only works with microsoft outlook, but we use it anyway, so its ok :)

Alternatives envisagées 

Pourquoi passer à eWay-CRM

Avantages

Access to shared information, emails, documents. The possibility of searching for conversations, the possibility of creating teams and comments .

Inconvénients

Occasional problems with compatibility with outlook, longer loading of the database .

Avantages

It's good to work with him. Working with it is not difficult.

Inconvénients

There's nothing I dislike about it. I can't think of any negatives.

Avantages

Ease of use and functionality with M365

Inconvénients

Nothing it works extremely well for our business

Avantages

Simplicity and clarity. Easy assignment of tasks, overview of projects.

Inconvénients

Time planning of work (but this is determined by the type of work performed)

Avantages

User friendly GUI.

Inconvénients

As add-on to outlook, it slowes down the outlook. Then to work in it is terrible.

Avantages

eWay is quite intuitive software and does not require a long introduction.

Inconvénients

Sometimes the web version hangs and it has nothing to do with WiFi.

Avantages

Stores all the emails and documents for easy access to the whole team.

Inconvénients

It is sometimes a bit resource intense and slow to load big files.

Avantages

Having many features and useful reports.

Inconvénients

Being "heavy" and slowing down the computer. Some features, such as tracking tasks per project, may be a bit complex to use.

Avantages

Deal Tracking is very easy and user friendly. Helps with planning and budgeting

Inconvénients

The mobile app feels very basic.
This is saying a lot if the app is my least liked thing

Avantages

It was easy to use, integrates well with Outlook, and lets me track data from my emails in the CRM.

Inconvénients

It makes Outlook slow at the start and sometimes has issues working with it.

Avantages

Sharing customer data across the business.

Inconvénients

System difficulty. It takes up a large amount of data that cannot be compressed automatically.

Avantages

User-friendly program, easy input. Clear and easy to understand.

Inconvénients

It's a good CRM program, but the linking of opportunities and projects might be unnecessary as they refer to the same thing.

Avantages

cost efective solution
fast support reaction
knowledge database - online support

Inconvénients

mobile app
a few different reports without filters

Avantages

Clarity and perfect interconnection of all items.

Inconvénients

Updates - sometimes need to be repeated several times.

Avantages

Full intergration within Outloook and GTD inspiration. Excellent support.

Inconvénients

Customisation for being efficient is a hard work while required.

Avantages

It is user friendly and video trainings are very easy to use

Inconvénients

The mobile app, while useful, may not offer all the functionalities of the desktop version.

Avantages

the system is transparent for me and I can write notes

Inconvénients

sometimes it is slow and maybe it would be grate, if i could use it more statements

Avantages

I found it very easy to start using as a user ( I only started a few months ago). The set up and interface is very clear and self explanatory

Inconvénients

I have to switch between new and old outlook when i wanted to make changes to the system as an administrator which was annoying and time consuming

Avantages

Ease of use and integration with outlook

Inconvénients

Deal management and pipeline management

Avantages

eWay is immersed in Outlook. We can easily and with zero effort track our emails and add new contacts to our database. No switching to other apps. It so great that they have a desktop option that is built right into Outlook.

Inconvénients

I would like to see some graphical representation of pipelines. However, they have very powerful column based reporting, which might be more practical in the long haul.