Workday Peakon Employee Voice

Avantages

Workday Integration
Real time Feedback
Customization
Easy to use interface

Inconvénients

Cost
Complexity
Workday dependency
Limited standalone functionality

Avantages

It’s very simple to use and easy to navigate. The colors of the brand are also pleasing without being overwhelming.

Inconvénients

It could have better tools within, however this may just vary based on the company/organization’s set up of Workday for their employees.

Avantages

Workday Peakon Employee Voice software allows us to dive deeper into what our employees are thinking and also allow us to easily do case studies and prepare reports efficiently.

Inconvénients

The only problem we have been facing with the software is poor integration capabilities.

Avantages

Works well, easy to use, nice features .

Inconvénients

Could use more customized features for employees.

Avantages

Easy to use once you get used to it. The layout looks appealing.

Inconvénients

can be hard to navigate some things until you practice a little

Avantages

The best thing about Workday Peakon Employee Voice is Each person or employee filling the survey will be "Anonymous". So by ensuring this, His/her identity would not be revealed and he/she can be assure to fill up the honest survey as per his/her experience.

Inconvénients

At the moment, nothing as such to dislike about Workday Peakon Employee Voice.

Avantages

This allows teams to give feedback on how they feel about their workplace , this ensures you are looking after your employees engagement.

Inconvénients

I did find it tricky at the beginning to navigate around the management reporting

Avantages

You guys, WorkDay is a phenomenal company, let alone employee voice. I’ve had the pleasure of working on both sides. The time keeping side is just as great as this side. They listen, they work for you and as a team. Making sure goals and voices are heard!!

Inconvénients

I really don’t have any cons. Other than they are a bit expensive, however. You get what you pay for, right? They provide great results for your money.

Avantages

Benchmarking: The ability to compare against industry benchmarks is a very powerful element of this tool. Without, it wouldn't be as powerful. You really see how you compare to your peer organisations / comparative market segments as you progress through your surveys.

Inconvénients

We chose to run our EV survey on a quarterly basis which worked for us, however when looking at our benchmark's it is sometimes hard to quantify the variances presented as their EV survey's may be run on a more frequent cadence. The quarterly approach relieved timeframes, however gives us little go on in between the scheduled slots and limits our benchmark somewhat - consider approach with your engagement person at Peakon carefully. Other than that very little i would put into the negative bucket.

Avantages

Anonymous feedback- allows employees to share honest views without fearing the outcome. Continuous Learning as it allows real-time feedback and company can take actions provided by data driven feedback

Inconvénients

The scoring system seems confusing at times however, it is not a concern and can be improved upon.

Avantages

The ability for employers to respond to certain comments and for us to communicate with them anonymously is amazing and much needed. The surveys look very pleasant too.

Inconvénients

There are some questions that I want to skip but it requests a reason for skipping. I wish we could just skip without any further actions being needed.

Avantages

Our company started using Peakon a couple of years ago and I love it. The user interface is inviting with imagery, simple to choose your rating, and gives an opportunity to add comments to any question. The imagery on each question is inclusive and diverse. The dashboard on Workday to see all of your survey results is helpful to look at when seeing where I rank amongst other employee responses.

Inconvénients

No major feedback, I could see some nice background music while I'm taking the survey to get into that calm headspace.

Avantages

I like this feature because this is a platform where employees can go and express their concerns or opinion about the work place.

Inconvénients

There are always rooms for improvements but, I do not have any cons.

Avantages

I find that the Workday Peakon Employee survey is easy to use and that the questions are different each time and you can add additional comments

Inconvénients

I don't think there need to be as many questions as there are.

Avantages

Peakon gives you and the entire company amazing visibility of the engagement data it captures. Instead of the information being in one persons hands it gives control to managers of all levels the ability to make change both big and small in their areas based on the feedback gained both from the engagement and eNPS scores but also the comments received.
One of the big things that set Peakon apart from the very beginning was the ability to interact with comments anonymously, to acknowledge, respond, and forward them on enhances the feedback cycle for users.

Inconvénients

There are some features that I would like to have, but the team are always very interested in our ideas and will send them off to the development team for discussion.

Alternatives envisagées 

Pourquoi choisir Workday Peakon Employee Voice 

Avantages

The core of Peakon is its benchmarking. It captures staff feedback and measures their engagement using questionnaires, then compares its analysis with benchmarked scores based on team size, industry, location etc. It identifies areas of strength and weakness, making recommendations about improvements that can be made. We have used it to uncover morale and motivation issues amongst staff, and to identify strengths we can build upon. I'm very impressed by the level of thought that's gone into its design and development.

Inconvénients

It can sometimes be frustrating trying to second-guess the reasoning behind anonymous feedback, but then the anonymity is key to the platform so I guess it's not the software that's at fault.

Avantages

Employees complete it monthly so we can review at the time any issues and put actions in to place. Different departmental managers can work together to see why differing scores/feedback within their team on a particular item.
Putting actions into place following feedback, involving all staff in the actions shows to employees that we are listening as we want to ensure they have an inclusive and happy place to work.

Inconvénients

Lots of stats, the system can be complicated to understand some of these. More training required. The trainers are so knowledgeable they assume it is easy.

Avantages

This system is so easy to use, and gives such a great level of detail. This has helped our line managers take responsibility for the engagement of the teams, and is now spoken about with great positivity.

Inconvénients

I would like to see more analytics on usage from line managers, this has begun but I think there can be more. I would also like to see more assistance in how to write employee engagement strategies.

Avantages

Conducting employee surveys allows us to obtain crucial feedback to support our employees, working environment and future company strategy.

The customer support team always listen to suggestions and the product keeps getting better and better. We are a big fans of Peakon here at Lombard Risk.

Avantages

The ease of setup and daily use. I can now constantly follow engagement in (almost) real-time and I can even interact and reply on questions etc.

Avantages

- Gives great insights into companies life, employees happiness, etc
- Easy to setup and administer
- Nice way to give feedback to management
- Great algorithm

Inconvénients

- Management console is great but it could be a bit easier to administer
- Perhaps it could be nice to loose some anonymity in some cases

Avantages

This software is intuitive, accurate and easy to use. It provides insights into the organization that I have never for from another tool. It is far more than a “survey tool”; for me it is an agile partner that continuously help me drive the engagement in the units.

Inconvénients

As Peakon is releasing new features on a regular basis, I have not yet had time to miss anything really. If anything it would be that they could make the iPad app a bit better. It works perfectly on iPhone but the webpage is best if you work on an iPad.

Avantages

Peakon engages my teams, complementing my efforts to understand and address my teams' needs and concerns. Once you configure the application based on your needs, Peakon sends the pulse surveys and collects information anonymously. I like the candid feedback mechanism, how I can acknowledge comments from my teams and engage them in correspondence while preserving their anonymity. Love the dashboard, various ways to see the comments, segmentation, and eNPS based on our industry. Also, love the graphs and heat maps that help me dissect and truly understand where my teams stand.

Inconvénients

Reporting. Need a reporting module that I can create ad-hoc reports to answer my questions. Also, really need a mobile app with Admin functionality. A lot of us are on the move and we rely on our mobile devices to get our work done.

Avantages

The ease of use and roll-out to our management community.
Real-time employee pulse data
Flexibility of the features, from questions, to survey and question frequency and set-up
The on-going developments, enhancements
This is not part of the software- but the support from Peakon has been phenomenal. Quick response time and insightful as they describe what we're looking for and they help us land the vision and execution. During set-up, our account rep was flexible with her time in accommodating our global timezones. When we were assigned a new account rep, there was a warm handover and the service has continued at its high level. Working with the Commercial side on expanding our subscription was also streamlined and without headache. It was straight-forward and our account rep was able to clearly explain the features, benefits and value of the subscription. She was so articulate in pitching the features and benefits, I was able to get an instant approval from our Finance Director.

Inconvénients

There isn't anything we don't like. We did ask for a custom one-off survey design, which Peakon was not able to do. However, they asked questions and offered an alternative that more so aligned to our objectives and what we were trying to achieve.

Avantages

Data and analytics are incredible. The way that you can filter comments, segment to a granular level to understand engagement across the organisation is incredible.
The customer support is always so helpful and very speedy to respond.
Peakon are constantly reviewing the product and adding and improving features!

Inconvénients

There is nothing that I dont like about Peakon.