Dayforce HCM

Avantages

System is very intuitive. amazing product if it is configured correcting and staff is trained fully to use the system

Inconvénients

Tax customer service is the absolute worst. they would take money/ach our account without prior approval on multiple occasions. Which breaks our contractual agreement. DF has processes such as sending and ATD to be signed prior to debiting the account however this wasn't followed multiple times. also PII info was a concern. I received and email from DF saying your email config was updated. They had added email to our account of humans that never have worked here. they crossed wires between client and added emails to our email config from some company we have no affiliation with.

Alternatives envisagées 

ADP Workforce Now et Paylocity

Pourquoi choisir Dayforce HCM 

change of business model and internal processes

Pourquoi passer à Dayforce HCM

seemed to fit our needs at the time. system is very intuitive when it is configured correctly

Avantages

Dayforce is a robust system overall. I have only been using as an administrator for seven months and was able to quickly learn and become an SME is many different areas across the platform.

Inconvénients

WE have 5 separate business entities all under our one Dayforce platform and there are many config settings that are global, which creates issues for us when trying to customize to each entity.

Alternatives envisagées 

Paylocity et Workday HCM

Pourquoi choisir Dayforce HCM 

Vista was way outdated for our need and 1500 employee headcount. We needed a much more robust system and love that we were finally able to utilize self service!

Logiciel antérieur 

PDS Vista

Pourquoi passer à Dayforce HCM

Dayforce was a little cheaper than some others and it worked really well to integrate into our homegrown ERP.

Avantages

The ease of processing and transmitting payroll.

Inconvénients

I would have to say building reports from scratch.

Avantages

It's an all in one HR/payroll system. We can customize modules and forms.

Inconvénients

The amount of information can be overwhelming sometimes. For example, there are so many reports but creating one from scratch and making sure the information populates or is available can be challenging.

Avantages

Dayforce has all the solutions you need to manage your workforce and keep them engaged. From the core services such as payroll and benefits, to a slew of talent modules to help with recruiting, onboarding, and much more.

Inconvénients

Dayforce can be very technical if you want to keep things customized to your company. So having someone on the technical side in your company, managing and maintain configurations may be needed.

Avantages

Everything in one place, easy to use, good reporting.

Inconvénients

Additional costs for each module is high.
Customer service has suffered since COVID.

Avantages

What I liked most is the easy way it kept track of my work hours and when combined with day force daily pay, I always had access to funds if I really needed to.

Inconvénients

When dayforce has system updates, you typically are unable to day anything on the program usually for a few hours.

Avantages

The payroll system is intuitive and reports are robust.

Inconvénients

Implementation was incredibly long and the support ticket advisors are usually poorly trained. During implementation we had several different project managers due to turnover. Most of the advisors we have had directly from Ceridian have been so siloed they did not understand how their section of the system effected other systems. This has caused many issues down the line for us. I am still correcting things set up wrong during implementation.

Alternatives envisagées 

Workday HCM

Pourquoi choisir Dayforce HCM 

Paycom was antiquated and not suited for the growth our company experienced.

Logiciel antérieur 

Paycom

Pourquoi passer à Dayforce HCM

They sold us with the reporting and international capabilities.

Avantages

It's very user friendly for the end user. I like how everything is housed in one HRIS and I am able to view all of the employee's information in one easy place. The data is visually easy to read and it's conveniently in one place.

Inconvénients

The reporting function. Creating reports from scratch isn't that simple for users who aren't familiar with how to create reports. I feel like this could be enhanced and simplified so that creating reports is easier. I also think the number of clicks it takes to do certain functions could be reduced by using shorthand or typing and having the system auto-populate information.

Avantages

The dayforce system is very intuitive. The continues calculation is a hot seller for me.

Inconvénients

Initially reporting is the feature I liked least but once I'm getting the hang of it, it's not too bad.

Avantages

Effective and customizable US timetracking, labor cost features, balance tracking, and payroll processing.

Inconvénients

Recruiting/Candidate functions are clunky and not fully integrated in a meaningful way. Forms/workflows require a lot of expertise and trial/error. Majority countries in APAC are not 'native' payroll engines, so there's a lot of rules and parameters, not a lot of flexibility or automation without some out-of-system workarounds.

Avantages

Ease of use for Payroll staff. end user training is a breeze

Inconvénients

Really wish there was a way for employees to run paycheck scenarios within the system so they could see the net effect of changing taxes or picking up additional benefits

Avantages

The customer service is outstanding- the ability to pick up the phone and get immediate response to a problem is appreciated

Inconvénients

The Tax responses are delayed - takes too long for amendments and responses to advices unless escalated

Alternatives envisagées 

ADP Workforce Now

Pourquoi passer à Dayforce HCM

Experience with the company over the years and how Ceridian handled the Mandalay Bay tragedy cemented my dedication. [sensitive content hidden] showed great compassion to us and the city of Las Vegas.

Avantages

It's very user-friendly for employees. The system also offers wide range of tools that streamline HR operations.

Inconvénients

Too many updates and the reporting feature is too complex and not very user friendly.

Avantages

Everything is in one application instead of five. The schedules, payroll, recruiting, training, everything is there. So, it's much easier for us to work with Dayforce.

Inconvénients

Recruiting module, this module need to be review to be more flexible

Avantages

Fully Integrated HCM solutions with strong integration capabalities

Inconvénients

Talent features can be improved to close match best of breed products in the market

Avantages

Integration options, both import, and exports. The platform is very stable and the R&D efforts are second to none.

Inconvénients

Lack of UDF in all areas. We see it in employee properties, but many object would benefit from the ability to add user-defined fields.

Avantages

The self service and ease of use. That integration with other platforms is possible, however a lot of HRIS needs as catered to through Dayforce itself.

Inconvénients

There are a lot of nuances to each individual business and sometimes this cant be catered to. If it is possible, then it usually comes with additional cost to the business.

Avantages

Workflows and HR management system is one of the best I've used.

Inconvénients

Support can take a bit of time. Experience level of reps varies widely.

Avantages

It is easy to use. Customer support is excellent. The software has little to no flaws.

Inconvénients

Report building is probably the only thing that is hard to do.

Avantages

Customizable software for your specific business needs

Inconvénients

The need-to-know sql to write custom reports

Avantages

Dayforce allows us to house all HR, Payroll, and Benefit information in one place. It offers fun features like HUB, and TeamRelate.

Inconvénients

Our industry is complex and team members have many different jobs. Work assignments in Dayforce can be difficult to work with given our complex circumstances.

Avantages

What I liked most about Dayforce was its ability to streamline attendance tracking and provide detailed reports on staffing metrics. It made monitoring punctuality and shift patterns straightforward, improving overall workforce management. The role I held when using Dayforce was using the data for a reporting perspective and I found it easy and simple.

Inconvénients

The thing I liked least about Dayforce was the interface. It sometimes felt a bit cluttered, requiring extra steps to access certain data points, which could slow down the reporting process.

Avantages

Dayforce makes it easy to maintain accurate employee information. It also provides easy avenues of two-way communication between the company and its employees.

Inconvénients

There is still some functionality that it is missing, though they are constantly working to improve in those areas.

Avantages

The ease of use. The robust system capabilities.

Inconvénients

When there are latency issues, it become difficult to be efficient.