SimpleTexting

Avantages

We had tried three options simultaneously and picked SimpleTexting because it has so many integrations that are easy to use. We are able to do giveaway contests, collect data, it integrates with our email software - really, they are the pros and have figured out what most clients need from the start.

Inconvénients

There's nothing that I dislike thus far. It is slightly more expensive than other options, but right now it's worth it for all of the integrations

Avantages

SimpleTexting is an easy and effective tool to communicate with my clients. It has plenty of automations to make communication less cumbersome.

Inconvénients

Not being able to buy add on credits is smaller packages.

Avantages

Its easy to use and send messages, even campaigns are easy to schedule and set up.

Inconvénients

It lags, sometimes stops working and takes forever to load which makes it super hard to work with since its one of the main tools we use.

Avantages

The automated message response mechanism works to absolute perfection. On our first project using it to engage respondents on our post-grad research project, I was a bit skeptical and recommended just one standard response to each reply we got -- thanking them for reaching out, and promising to call them back. But I got won over during the test run, and I was particularly amazed at the intelligence of the system to spot keywords even in badly composed or constructed replies.

Inconvénients

I wished there was a back up emailing mechanism for contacts whose messages get bounced back or are undelivered. Chances are, if we got the phone number wrong, maybe we got the email address right; that way we can still count those in our reach figures.

Avantages

I am constantly amazed at how this company manages to find and keep some of the most talented people who are relentlessly dedicated to their customers success. In an age when many tech companies rely on synthetic customer service driven by soulless algorithms, Simple Texting is NOT one of them. ST is real live people WITH SOULS who truly care about their customers success and will do anything in their power to make it work for customers. They take complicated technology and strategies and make them flat-out simple.

Inconvénients

The cons are too few to even mention. Simple Texting is great!

Alternatives envisagées 

Pourquoi choisir SimpleTexting 

Pourquoi passer à SimpleTexting

Avantages

The staff is always there, at least to tell you they can't do anything.

Inconvénients

Inept service, unable to port a single local number in a month.

Avantages

We loved that we were able to set this up with our existing business landline. We can schedule messages to go out and set-up mailing lists. We can set-up as many users as we'd like as well. It's nice that we can save the customers' information within the software as well for ease of use.

Inconvénients

I wish it had better group texting or group texting at all. We use this to text employees a lot and have to set it up as a "campaign " and they cannot see the other responses.
I wish it had a built in afterhours reply. I know there's a way to set it up with another app, but we don't have it and I haven't messed with it.
Pictures coming INTO our line take a very long time to receive, hours in most cases.

Avantages

The option of having unlimited keywords was important to us. We wanted to be able to use this product for multiple projects.

Inconvénients

At this time we don't have anything that we are not fond of.

Avantages

The keywords was the best part. It was easy to use.

Inconvénients

The hidden fees and the number change issue.

Avantages

testing now. i will update my review on this page

Inconvénients

simply and useful application.. Then I will change my review.

Avantages

I use simple texting for my marketing and it gave me a great advantage to save time with alerts.

Inconvénients

It is really expensive in Turkey marketing. Because of the dollar exchange rate.

Avantages

Auto-responders - folks that text your short-code can be automatically enrolled in a marketing drip campaign or an ongoing content marketing campaign. We found that service to improve our app install ration by 40%.
Scale up - you can start with a low plan and just upgrade as you start using the service more. Once you're at the top, you're only paying /text!
Cost - Costs are very reasonable and super transparent. And if you want to go all in and get your very own shortcode, they can even help with that!
Self service - You can edit and improve your texts as you go, you usually don't have to wait for anyone
Customer service - AMAZING customer service. Real people that you can talk to over and over again. Super easy chat feature.
Group texting - If you want to send a message to everyone on your list, that's easy too.

Inconvénients

No timestamp - Biggest con is that they don't have a timestamp when people subscribe; they just tell you when the date is. Not having the time makes it harder to optimize marketing campaigns.
Filtering - trying to navigate the lists and autodrip can be tricky because most pages don't have filtering or sorting functionality. You have to skim through the page looking for the list that you want
No "duplicate" feature - When trying to recreate an autoresponder campaign, you have to enter ever message in one at a time, which is time-consuming.
A/B Testing - This is more of a WISH than a CON since I don't think any service offers this - would be great if they would let users A/B test different text messages to see which ones produced more engagement - like email subject line tests.

Avantages

New keywords and campaigns are easy to set up and reporting is robust.

Inconvénients

Our company has to use two different shortcodes, one for the US and one for CAN. We'd prefer to use the same shortcode for both, but the number we use in the US isn't available in CAN and has less keywords taken, so we have to stick with it.

Avantages

SimpleTexting is simple to use and easy to implement in your marketing and communication toolbox. We use to communicate important upcoming events to our partners. I love that I can import lists and we don't have to use the 555888 sign up feature. I like that partners can respond back to me and if I want to, I can respond back to them.

Inconvénients

Customer Service took about 3-4 days to resolve a problem for us. This is not a horrible lag of time but it would be better to have a 48 hour turnaround time. For those 4 days, we were unable to text and this slowed productivity. Also, I find it odd that all members of this software have the same number of 555888. I know people have to text in with the correct keyword but what if someone from another company accidentally types in our keyword? Does this automatically put them on our list? It hasn't happened yet but I always wondered that.

Avantages

An Simple texting is a texting correcting software, which makes texting and writing so much easier and helps to eliminate any mistakes.

Inconvénients

Overall the experience is good but some features need extra payment to be used.

Avantages

UX is great and easy to work with. Setting up keywords, subscriber lists, viewing data/analytics, is all very simple (I could make a pun here) - The biggest difference I noticed in SimpleTexting compared to other text marketing tools is the quickness. SimpletTexting sends messages to tens of thousands of our subscribers at once within seconds. Other platforms we used took anywhere from 5-10 minutes TOTAL for the same amount of volume we do with ST.

Inconvénients

Haven't really found anything that we disliked about the software yet. ST allows us to get what we need done.

Avantages

It makes SMS and shortcodes easy to use and manage. Other software would entail months of setup for a shortcode (but it's more specific / our own) however this one still works pretty much the same way! It's all about convenience and efficiency. Also easy to create and schedule blasts to our clients and hot leads. THE CUSTOMER SERVICE IS AMAZING. We have never had a chat wait for more than 3 minutes. SOMEONE IS ALWAYS THERE TO HELP OUT.

Inconvénients

The limitations on imports. I still love how quick and easy it is to communicate with customer support so they can increase the limits on our imports but we churn out hot leads fast and it becomes a daily (and possibly tedious future task). we understand the implications of needed consents, but hopefully it can be automated in the future.

Avantages

This is my go-to suggestion for clients who want to begin a SMS marketing campaign. For instance, I've used it for health clubs, restaurants and more. The software is easy to use and set up, and is fully customizable. I love being able to send longer messages rather than truncated ones, and you can send MMS as well. Highly recommended.

Inconvénients

The contact import is a little sloppy if you don't have your CSV juuuuuust right. You may end up with duplicate contacts, or with contacts whose details are mixed up. I'd recommend using XLS instead of CSV.

Avantages

Fairly easy to use. Why do I have to use more words? Meh.

Inconvénients

Texts cannot be emulated to come "FROM" our own company name or a person in our company, so many of our recipients immediately opted OUT.
Also, it should be soooo simple to "replicate campaign" to send the same message again, with a few tweaks, or to a newly imported set of recipients. But no, it's a painful cut and paste each time.
Also, the system does not safe drafts?!

Avantages

Simple Texting is very easy to use and is great for helping us keep in touch and communicating effectively with our clients.

Inconvénients

No cons with simple texting. It was easy to setup, easy to use, and their customer service is friendly and responsive.

Avantages

Very simple to use online application. Their website is clean and streamlined; you simply cannot get lost on their website. The support is unbelievably great, where you can email, chat, call, and all queries are handled by the same person (no sending you off to billing for a new support person). I even received a complimentary add-on. My list of pros could go on, but you get the idea.

Inconvénients

I am unable to text outside of USA, but that may be a limitation of the industry (not sure about this). However, they do provide text-to-email as a backup sending method.

Avantages

I really like Simple Texting for business. No one likes calls anymore. A text can be delivered at any time of day and everyone gets them and reads them.

Inconvénients

I'm not always sure that the texts are read or if the client wants these texts but there is always a way to opt out for them

Avantages

I loved being able to create a template (and the best practices templates that are included are helpful, too). This makes sending our nightly texts as simple as a few clicks.

Inconvénients

We went with SimpleTexting as a solution to texting our contacts due to the MailChimp integration. But we discovered that the integration doesn't work for many of our contacts, since we only have their phone numbers, not their emails (which are required to enter a contact in MailChimp).

Avantages

Love the intuitive interface and uncomplicated panels. Adding users is easy, and the program is simple enough to empower all levels of tech proficiency. Even more, love the instant chat support -have used it several times.

Inconvénients

Would love a few more criteria options for list segmentation, but it works fine.

Avantages

The ability to import a list and text individuals and recieve their reply in a matter of minutes instead of hours.

Inconvénients

It has a feature for a video feature, however, it does not work on the 800#