En savoir plus sur CallHub
CallHub - Prix
CallHub est disponible en version gratuite et propose un essai gratuit. La version payante de CallHub est disponible à partir de 199,00 $US/mois.
Produits similaires à CallHub
CallHub - Avis
Évaluation des fonctionnalités
Tous les avis sur CallHub
- Secteur d'activité : Organisme politique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Fairly simple, user-friendly, sometimes glitchy
Overall, I find CallHub fairly predictable, even when it's not working. I did find the glitches when I was making patch-through calls especially frustrating. Overall I do like its simplicity.
Avantages
I generally like the app that allows me to use CallHub from my phone, which makes campaigning and other calls feel more natural.
Inconvénients
I found that it can be quite glitchy, and a few times it would freeze at awkward moments. I also found that it needs to be restarted regularly to keep it working well.
- Secteur d'activité : Externalisation/délocalisation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Premium features without the need for license commitments
One of the reasons why we continue to use CallHub is the flexibility to scale up and down as needed. The features CallHub provides to you are generally considered premium features on other calling systems
Avantages
Compared to Callhub to other available calling system on the market, Callhub has a lot of features for a reasonable cost. it also doesn't lock you into the seats/licenses. This allows you to scale up and down as needed.
Inconvénients
The analytics and reporting still need improvement. It is still very much designed for a B2C type of campaigns. There are limitations for B2B campaigns.
Alternatives envisagées
Five9Pourquoi passer à CallHub
Five9 is just crazy expensive and not suited for an organization of our size- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
It worked okay.
It was glitchy and kicked people out of the website often while hosting our phone banks. Audio issues happened daily with multiple issues and were hard to predict. It works a little better though the browser. We also didn't have the best customer service. Overall it was disappointing compared to the competitors with most features, looking forward to seeing how it grows.
Avantages
The transfer call feature is very beneficial to the organizing community.
Inconvénients
The audio issues tend to make me go for another dialer more often, my team needs all the chances they can get. When you are able to get someone willing to talk to you, and you lose them though a website issue, it can tank the ability to reach our deliverables.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Quite a Useful Tool
I've been using it for 5 years and it's a very helpful tool for getting volunteers together to crush phonebanks.
Avantages
The user experience for agents is great, very streamlined. The smooth integration with Nationbuilder is essential for us. Additionally the built in tools like automated/manual texts and prerecorded voicemail are very handy, and it's helpful as an admin to be able to export detailed CSVs and see what went down.
Inconvénients
The fact that the page refreshes every time you add a new question or event, or reorder them. It makes the process of setting up a new campaign arduous and as an admin it's a headache. Also the fact that you need to go through every single edit page to save changes. Making cloning and editing previous campaigns easier would be great.
- Secteur d'activité : Énergies renouvelables et environnement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Great service great way to make 100s of call in a day
I enjoyed using call up its very professional simple to use and makes the work alot easier to handle
Avantages
Easy to use
Quick dialing system
Clear coms
Easy to manage pipelines
Inconvénients
Slow log in
Echos on calls sometimes
The list restarts often
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Bobeaven loves CallHub
Once you get past the initial learning phase it’s a great platform!
Avantages
The integration feature with NationBuilder makes it a super easy and convenient platform for us
Inconvénients
We often face issues if any of our users use anything other than Google Chrome
- Secteur d'activité : Organisme social ou civique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
It's great. Just use Chrome
I thought it worked well. I've never done phone banking before, and outside of having to switch browsers, it worked just fine, especially with help from a more experienced user.
Avantages
It was mostly intuitive and easy to go to the next call.
Inconvénients
Apparently, it doesn't work with Microsoft Edge. Most people use Chrome, but it should be acknowledged especially before you get on to use it for the first time.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Great Experience
I highly recommend it as a great workplace tool. Support was excellent and very responsive.
Avantages
Easy and seamless. Facilitated my day-to-day work and kept all my information in one place. I highly recommend as a great workplace tool.
Inconvénients
Overall it is great however I did have a few call drops.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Long-time User
Very cool platform and overall easy to use.
Avantages
Simple enough to use interface, customizations on music, ability to add giant swaths of numbers and get through them effortlessly.
Inconvénients
A bit glitchy here and there, calls disconnecting or audio being very quiet. Also the process of creating a new campaign and adding members is very tedious - wish it was easier.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Callhub Review
Positive and very reliable. We have depended on it for mission critical events and it hasn't let us down.
Avantages
Intuitive user interface, easy sign up process. Reliable when making phone calls and sending text messages; gives you immediate interactive feedback as the campaign goes, so we are no longer left in the dark for any errors.
Inconvénients
Number process can be a little confusing with new 10DLC number requirements in the US. We can no longer use the "rent a number" option quickly.
Phone number vs mobile phone import can also be improved, since landlines are a lot more rare and we faced some issues with starting a texting campaign.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Best texting platform I've used
CallHub is the best texting platform I've used. The interface is really straightforward, and the integration with NationBuilder really comes in handy for us. Whenever I have an issue, I get great support quickly. I also have a dedicated account rep with whom I speak on a quarterly basis. He always comes to our meetings prepared to show me a new way that CallHub can make my work life easier.
Avantages
CallHub's interface is more user-friendly and straightforward than other platforms I've used. Tech support is fast and helpful. I really enjoy using CallHub.
Inconvénients
It's really hard for me to think of anything. Whatever problems I have had -- they have been about 90% error on my part, at least. Rarely a CallHub glitch. Regardless of what caused an issue, I always get super fast and helpful tech support.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Great calling platform for paid canvass teams
Avantages
Very cool AI features and agent QC features!
Inconvénients
Time zones are tricky as their team is all over the place!
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Awesomeeee
10/10 I think the applicacion overall is very manageable and people are quick to answer any questions
Avantages
its really to manage and learn. Very straight forward.
Inconvénients
that workflows can not be edited once published
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Happy I found CallHub
Overall experience is great, using this will save me money with outbound calling campaigns
Avantages
Love the way I am able to set up call dispositions, love how easy it is to set up.
Inconvénients
The UI is outdated looking, would be cool if it looked better
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Nice and cost friendly option
It’s been ok. I’ve gotten used to it now.
Avantages
It is cost friendly and I don’t have to lock into a contract, which is helpful because I use it for a nonprofit to send out reminders.
Inconvénients
It was a bit hard to figure out at first, but now it’s better. There’s also no mobile option. I was able to use my phone at first, but then it stopped letting me do that.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
CallHub Review
Overall, it's been an okay experience. It would be helpful to have live agents or points of contacts with quick responses to issues.
Avantages
Efficient way to conduct work and reach goals.
Inconvénients
Connectivity issues and app/website issues. It consistently kicks people out of the website.
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Great customer service
The customer service is top notch and I was able to resolve the issue I had in minutes.
Avantages
Their customer service agents are very explanatory and guide well.
Inconvénients
Nothing, I think they are doing a good job.
- Secteur d'activité : Design graphique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
A complete scam
Avantages
I lost 2 days of work, I didn't like any of them
Inconvénients
There is no problem while signing up and making payment. You create a campaign and you get the message (Each account has a total limit of 60 calls/min for all the running campaigns click here for more details or contact support.), you cannot send, it asks you for payments that are not in your account again. Also For calls, they charge money on a minute basis rather than a second basis. This is an impossible mistake. For example, a customer opened the call, hung up the call in the first 5 seconds and demands a fee for 1 minute from you. It is impossible to get an answer from the support. I definitely do not recommend it, it is a money trap.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Great service for our needs
We like CallHub to inform our school and church community of delays and cancellations - whether weather related or bus breakdowns, it works great to inform smaller or bigger groups of people.
Avantages
It's an easy way to inform our community of delays or cancellations.
Inconvénients
It takes quite awhile (at 60 calls a minute) to call everyone.
- Secteur d'activité : Organisme politique
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Great Support
Avantages
Great integrations and support is very responsive.
Inconvénients
Not as cost effective as other competitors.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
CallHub is a great tool for political campaigns and businesses
Very good overall experience - would recommend CallHub to anyone.
Avantages
It is extremely user friendly and simple to explain to novice users. The cost is negligible to boot.
Inconvénients
I think CallHub is an excellent service and I do not have any complaints.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Closing Deals!
Avantages
Easy to use and easy to set up a campaign.
Inconvénients
Nothing really, it’s easy for myself and my team to use.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Great tool
I love it it gets done what’s needed and best of all it doesn’t disclose your real phone number.
Avantages
I love the fact that it just keeps you going with your calls and it keeps real good track of all the calls you make the calls they answer or don’t answer.
Inconvénients
I don’t like that it doesn’t ring soo that makes it a little confusing.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Callhub is effective and very useful
I've found callhub to be useful when running massive campaigns for calls, texts, emails. I also find it very easy to access external data files that can be uploaded instantly.
Avantages
I like how Callhub guides you through different campaigns. It makes it easy to distinguish what sort method to use, and for what purpose.
Inconvénients
Some aspects I would like to see improved is having a bit more explanation on certain fields, such as an info tab or a brief description on certain headings.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
My CallHub review
Avantages
My biggest pro is using the auto dialer to make quick calls
Inconvénients
i want to be able to retry calls after the list is completed without having to manually select a disposition
Catégories connexes
- Logiciels de numérotation automatique
- Logiciels de sondage par sms
- Logiciels de collecte de fonds
- Logiciels de gestion de campagnes électorales
- Outils d'employee advocacy
- Logiciels pour ONG (organisation non gouvernementale)
- Logiciels de gestion d'églises
- Logiciels de surveillance des appels
- Logiciels de centre d'appel
- Logiciels de distribution automatique des appels (ACD)