Sortly

4,5
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4,5
Note globale
Avis

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876 avis sur 876
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Ricardo
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 23/07/2024

The best low cost inventory management app

Avantages

First of all, the price is really good for all the benefits you have on the app.
It is really simple and easy to use, you can do a lot of things with it and you won't need to take a class to learn how to use it.

Inconvénients

There are some features that we would like that it is not implement yet. For example, would be really good a button to undo an action that you did for a product.

Clayton
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 24/07/2024

Feedback from Operations Management

Sortly can be everything you need it to be IF YOUR STAFF USES IT CORRECTLY. If they get lazy or cheat, Sortly can become less useful really quickly. Other systems that come with automatic scan guns, labels, inventory cycle count features, theft sensors, etc, can be more effective despite employee negligence, however those also cost way more.

Avantages

The most useful features are its mobile access, Excel exporting ability, and ease of use.

Inconvénients

We had to manipulate Sortly to work with our warehousing and business model. It works ok, but we order materials by project name, and in order to make Sortly track that we had to tag projects. Preferably we would sort and save items under project name and locate them in Sortly under row and bin #. However, because the items we order are large quantities we have to put 20 pallets of flooring, for example, into 20 bin locations, even though they are all just "one item description". This becomes cumbersome because Sortly only allows one location per item, so we would have to create all these folders for each item. Instead we add them by row and bin # (with no location in Sortly), then add the project name as a tag.

Breanna
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
5

4
Publié le 24/07/2024

Coffee Company’s Review

Overall we like Sortly. There are some features we would like added but Sortly is always offering new capabilities.

Avantages

It has helped us cut down costs astronomically. We can move our stock between shops and cut down on ordering. We have been able to log loss of product, leave notes to our managers about stock, organize our vendors. It’s been great.

Inconvénients

There isn’t a way to see what your inventory was on a certain date. For example we do a COGS adjustment at the end of each month to see how much inventory we’re sitting on. If I don’t pull the report on that date I can’t go back and look at my inventory in that point of time retrospectively.
I also wish it was clear that there was support to help set it up. I did it all manually and it was tough.

Timothy
  • Secteur d'activité : Design
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

3
Publié le 29/07/2024

Sortly Changed My Company

Overall, Sortly has completely changed and improved how I run my warehouse. Our inventory management has taken a 180 degree turn for the best. We are still working on adding everything into Sortly, which we are close, but it has made our company more successful. We used to say that the warehouse was just wasting company money, but we've finally reached the point where the warehouse is MAKING the company money, all thanks to Sortly.

Avantages

It has made our inventory control so much easier, and we are having far less issues such as over assigning our products to clients versus how much we actually have available.

Inconvénients

The main things I don't like about Sortly are the limits of Sub-Folders and the limits of characters you are allowed to have in the text boxes.

Alternatives envisagées 

Trello

Pourquoi passer à Sortly

We have always used Trello, and still do, but mainly use Sortly. There are some procedures where Trello is better outfitted for us.

Réponse de Sortly

Hey Timothy!

Thank you so much for sharing your experience with Sortly! It's great to hear that our platform has helped turn your warehouse into a positive part of your business.

We appreciate your feedback about the limits on subfolders and the character count in the text boxes. We understand these can be important for managing your inventory more efficiently. We'll pass your comments along to our Product team.

If you'd like to formally submit these requests and get updates on any changes, please feel free to reach out to our support team at [email protected]. They'll make sure you're notified about any new features or updates.

Répondu le 06/08/2024
Tina
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 24/07/2024

Excellent Product for Small Companies

Avantages

We use Sortly for our small construction business and we're able to get both our admin and build staff to use the system with ease. It's visually easy to understand which is imperative for staff members that need quick answers for where they can find their project material for construction. There are custom fields that allow us to build information our around our company needs instead of trying to fit into a premade product.

Inconvénients

My only negative feedback about Sortly is the limited pricing options. They seem to have too large of a jump in options. We have a larger inventory but we do not need any additional features that are available in the next step up for cost. We are limited to 2,000 entries and we need, approximately 500-1,000 more. The next step up provides 8,000 more entries (10,000 total) but it is 300% more expensive per year. We cannot justify the cost as a small company but we would gladly pay 50% more just to add another 500-1,000 entries.

Susie
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
0

3
Publié le 18/07/2024

A good way to run your small business

Avantages

The ability to customize the set up and tailor it to your needs. By adding folders and items in whichever manner you choose you are able to get a really customizable use.

Inconvénients

Items not syncing together when changes are made. New items are created which can mess up inventory numbers and you then have to go through and merge or add inventory together manually.

Réponse de Sortly

Hi Susie! We appreciate you taking the time to submit your review.

We are sorry to hear you're having issues with syncing. The software syncs across all devices, so if you are having trouble, we would be happy to look into this for you. Please reach out to [email protected] and we will get right on it!

Répondu le 24/07/2024
Kim
  • Secteur d'activité : Défense et aérospatiale
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 18/07/2024

Great application, super for small business

Using Sortly has been a game changer for our business. We have eliminated dozens of spreadsheets, and we are able to track all of our inventory and assets in their own categories. Our techs, purchasing, sales people, every employee can access the info for their own job specific needs. It is SO easy to use, user friendly, easy to set up. Its been a game changer for our little 10 person company.

Avantages

The ability to use this program with a computer or phone app SEEMLESSLY. Adding/subtracting inventory is a snap. It is SO easy to set up.

Inconvénients

Ability to print to more printer styles. Not enough availability for reference numbers and descriptions on labels. The print out needs to be better, so that more fields can be included on labels. That would make this program top notch.

Christin
  • Secteur d'activité : Services à la personne et aux familles
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 18/07/2024

Helpful but with quirks

Avantages

I like the ability to scan and easily print QR codes.

Inconvénients

That I cannot "undo" an action. That it is difficult for me to see Sortly history and to remember what went where and who moved it. I do not like that when moving an item into a folder, that the search cannot be specific- For example if I have the folder of "Jane Doe" in 12 different folders by month, and I want to move an item to "Jane Doe" in "July", I cannot search "Jane Doe July", I have to search "Jane Doe" and scroll through multiple "Jane Doe" entries to find her in "July".
I also think the bar code scanner in the app could be improved. When you are scanning within a folder, and at the top there is a note that tells you what folder you are "searching within" I wish there was an easy way to click that and change it to search in another folder, rather than going back and selecting the folder and then going back to the barcode search scanner. Also, when I am scanning and searching within a folder and I "add a quick action" and want to "Choose folder before scanning", when I go to search for the folder in the search bar the search bar page looks strange saying "nothing to see to see here" and the search bar looks different and for a while I didn't realize could still use it

Sam
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 30/01/2025

Great inventory tools. Would love a minor improvement.

Overall, I am satisfied with the Sortly app and how simple it is to use it. Some of my team members have no previous experience with this type of software, but Sortly is easy to navigate and use.

Avantages

I enjoyed how simple it is to use Sortly. I am to create specific locations for my inventory and keep track of items that need to be retired or restocked. The team I work with also found the Sortly app easy to use and the web version was instrumental in helping us restructure our equipment warehouse and processes.

Inconvénients

I would love to have an option to scan each item into the system. As it is right now I can scan a bar code but then have to manually enter the units or amounts that we are intaking. I would prefer to be able to scan the item's barcode and have the app update quantities. This will make the process a lot smoother and more effective.

It would also be a great advantage to be able to use our own equipment (item) numbers instead of the ones generated by Sortly. This would make it easier to crossreference our inventory system with our internal documents.

Forrest
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 08/02/2024

Shortly is crucial to inventory managment at Saprea

From support to function, Sortly has been Great !!!

Avantages

User-Friendly Interface: Sortly offers an intuitive and user-friendly interface, making it easy for users to navigate and perform inventory management tasks efficiently.

Inconvénients

Users often appreciate Sortly's visual organization features, such as customizable folders, tags, and thumbnails, which help them quickly locate and identify inventory items.

Blake
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/02/2025

Sortly is great!

Our experience with Sortly has been overwhelmingly positive. As our business grows, so does our use of Sortly. We love having an up to date and easy to use inventory control system that helps us keep costs down.

Avantages

Sortly clearly takes user feedback very seriously. We have seen many of customer suggested changes implemented since we started using the program.

Inconvénients

We have issues with notifications being inconsistent across devices occasionally.

Alternatives envisagées 

Fishbowl

Pourquoi passer à Sortly

Too expansive for our needs. What we needed was a very simple system that we could learn and grow with. Fishbowl was TOO personalized and required us to know exactly what we wanted already. Sortly gave us the freedom to experiment
Sara
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
5

4
Publié le 29/07/2024

Great program, depending on your needs

I've spent alot of time setting this up and using, it's easy to learn and generally performs the functions we need it too. It's just not great for businesses with a lot of items with varying details bc of the info capacity for all categories and items.

Avantages

It keeps us well organized as we stock alot of one of kind pieces so need a comprehensive tracking system to track multiple items at multiple locations. The program has generally been good for this, would highly recommend if you do not have a ton of products you are tracking.

Inconvénients

Each item has 10 data categories to add additional information about the piece, these categories max at 10 and the categories themselves have a low maximum allowed -- like drop down menu categories have a maximum of 250 items. These are all maxed for us and we still continue to acquire new inventory that I now cannot add. To get around this I created another category with the same name "part 2" like "artist 2" and "size 2"...we are too invested in the software at this point to switch but it also is going to render useless if we continue growing our art inventory.

Julie
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 29/07/2024

Sortly helped us get a handle on our holiday lighting business!

Getting all our data input was the time-consuming part, although fairly easy. We're looking forward to just maintaining the data this year, which we expect to be quick and easy.

Avantages

It was easy to enter all our data, provided the level of flexibility we needed in order to capture all the asset variations, and allowed us to quickly see what our inventory was, and where it was allocated.

Inconvénients

Having to open folders in order to see whether a change (addition or subtraction of assets) had been made.

Réponse de Sortly

Hi Julie,

Thank you for your feedback! I’m glad to hear that Sortly has been helpful for managing your holiday lighting business.

Regarding your concern about tracking changes, you can view the transaction history report and filter by folder to easily see any additions or subtractions of assets. This feature should help streamline the process and provide you with a clearer view of changes made.

If you have any other questions or need further assistance, feel free to reach out!

Répondu le 01/08/2024
Susan
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/08/2024

Sortly was by far the best choice

Sortly has been an incredible asset to our non- profit. It has allowed us to keep great statistics; therefore, we can show our donors and community how well we are serving the foster children in our area.

Avantages

Our non- profit uses Sortly to keep track of all statistics. Along with what we give away to our foster families and foster children. It is an invaluable software for our non- profit!

Inconvénients

Once we set up our fields it gave us a lot of freedom to use the software to meet our needs.

Jaylen
  • Secteur d'activité : Équipement et fournitures de bureau
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
1

5
Publié le 07/02/2025

It's great! Everything has it's downsides.

Avantages

I think it's set up very neatly. I like we can connect our barcode scanner to it and scan our products. We use ours to solely keep track of what's inside our inventory and make sure we have that particular part when we need it instead of waiting a day to get it. I like I can have it on as many devices as I need!

Inconvénients

A downside is how confusing it was to find simple controls that it's programmed to do. Thank goodness for Google, or we wouldn't be where we are now with it. Another thing I don't like is that when I need to type something, it won't show me my keyboard immediately; instead, I have to press three other buttons.

Alternatives envisagées 

Lightspeed Retail

Pourquoi choisir Sortly 

To expensive for us to keep up with it for longer than free trial

Logiciel antérieur 

Freshservice

Pourquoi passer à Sortly

We were already paying for Sortly but wanted to see other options but chose to stick through
Chris
  • Secteur d'activité : Énergies renouvelables et environnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 01/08/2024

Quick, easy, inventory management

It has helped us a lot. We use to have order chaos and a lot of time on the floor. Now we are able to perform ordering from a desk and quickly check stock.

Avantages

Ease of use and organization. There are some items I would like to see added for ease of use.

Inconvénients

Somethings are redundant. Some things are missing. Somethings, I have to make work for us. I would like to be able to export transaction data easier for trends and rates of decline, but I am a base plan user. I would like to be able to bulk update without creating a duplicate item. Makes it hard to edit one at a time and load or have to delete old duplicates when bulk importing updated info. Or, bulk apply alerts without them all needing the same min level.

Caroline
Caroline
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/10/2024

Good inventory tool

It makes it easy to have the entire inventory well detailed with the precise information without forgetting materials

Avantages

There is physical inventory management and tracking that helps with the entire organization process, speeding up processes that could take a long time before and not have exact data. I can easily search for the data I need through the folders that are created with the exact inventory information

Inconvénients

I like everything, there is nothing that I dislike in the past or in the present. Its functions have been perfect

Cara
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

4
Publié le 24/07/2024

User-friendly Inventory management

I would highly recommend shortly. It makes inventory so much easier. I also love that. It has a feature where it shows the things that are low in stock all on one screen after I’ve completed inventory so I don’t have to go through and search every item.

Avantages

I really like that it’s user-friendly. Mobile, items are searchable and easy to notate exactly what is needed.

Inconvénients

Sometimes it glitches and says that my password is incorrect or it’s loading and I have to log completely out and log back in

Johairis
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/08/2024

Sortly is my go-to to keep my simulation center organized

Sortly has been instrumental as a first-time operations manager in streamlining my simulation equipment and supply inventory across 3 instructional sites. I have been able to generate reports in a matter of minutes and create equipment catalogs to promote and maximize the utilization of simulation equipment for several activities. Additionally, I get real-time notifications when I am running low on supplies or when a service warranty is about to expire- all thanks to custom fields and the notifications feature.

Avantages

Ease of use, the ability to add pictures, and add custom fields to meet the specific needs of my organization.

Inconvénients

Nothing so far. I have seen many updates and I appreciate how Sortly considers users' feedback to continue improving the platform.

Amanda
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
3

4
Publié le 07/02/2025

Easy way to organize inventory for small businesses

Easy to use, versatile and robust with features.

Avantages

Ability to easily download lists of products and create spreadsheets for inventory checklists for employees to keep up with day to day business.

Inconvénients

The permissions make it challenging to add new products on the fly for small businesses. Streamlining categories can become cumbersome as your business grows.

Robert
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 23/07/2024

Awesome product

Overall we are very pleased with Sortly and will not ever go with another brand.

Avantages

I like it helped us have an Oderly fashion list and inventory before we were using the Old Fashion Excel sheet.

Inconvénients

There were some things that we had to learn on our own, like custom labels we didn't know how to set them up properly and we watched a webinar and it was a slap on the forehead once we learned how to do that.

Angela
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
2
Support client
1

3
Publié le 26/07/2024

Sortly Review

I have requested multiple times to get help with being able to print off a sheet or sheets with ONE of EACH individual item in our inventory. They have sent me instructions several times and they do not work. I have requested a call several time to have someone walk me through the process and was told that they are not able to call.

Avantages

The supposed ability to create qr codes that can be printed off to use for each individual item in our inventory.

Inconvénients

The fact that I can't print off or create individual qr codes for all of our inventory, especially uniforms.

Réponse de Sortly

Hi Angela,

Thank you for your feedback and for bringing this to our attention. We're sorry to hear that the provided instructions haven't been helpful and that your experience hasn't met your expectations.

To resolve this matter promptly, please email us at [email protected]. We'll escalate your request and work closely with you to find a solution.

Répondu le 01/08/2024
Girish
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/07/2024

Inventory Management Partner

Very positive. User friendly and mobile friendly app.

Avantages

User-friendly interface, functionality.

Inconvénients

Integration capability and Scalability.

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi passer à Sortly

API Integration, easy stock control, asset tracking.
Jonathan
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 29/07/2024

The simple tool when you have nothing

For the most part this has been an enjoyable experience compared to other software I have used in the past. It is missing some of the reporting that I would find in other systems, but those cost 10-20 times as much.

Avantages

It is a straight forward tool to use when you have a warehouse full of stuff, hodgepodge of records of what you have, and even less sure of what information you will need to track. The ability to add fields to records was extremely useful and the ability to mass edit and move items was extremely useful.

The mobile app has also been a plus. So when out in the warehouse and find an item we missed, entering it immediately is very helpful and the app is extremely simple to use.

Inconvénients

Some times the entry or editing process can be a little painful. Much of what we need to enter is on the full detail page, so you have to enter the first detail and then click expand and then enter in the rest of the detail.

As well the search can be a little painful. Some products have a "-" while the box doesn't have it so if you are not exact with the entry you can miss that you have an item.

Sue
  • Secteur d'activité : Produits laitiers
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 24/07/2024

Sortly review

Overall, we are pretty satisfied with Sortly, with the exception of the cons listed above.

Avantages

Keeps track of our product inventory so we know where our item is located and how much of the item is in stock & when we need to order more.

Inconvénients

That you need to manually set the alarm for when the product expires. Also, when performing a search, you need to fill in exactly how it was entered initially otherwise it may not show up.

Brendon
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/02/2024

A Necessary Program for Our Warehouse

Overall the experience with Sortly is great, could be a bit cheaper but what you get for features is well worth it.

Avantages

I liked the way i can type in any product that i think of and can find it on the app and know directly where it is in the warehouse. Saves a lot of time and money.

Inconvénients

The cost is probably my least favorite thing about Sortly.

Tina
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 30/01/2024

Toolroom Manager

Overall I'm very happy with sortly. Love having everything in one program, from tools & equipment to material and consumable goods.

Avantages

Inventory tracking and Equipment/ tool tracking.

Inconvénients

Small Glitches. Sometimes items disappear and I have to retrieve them from the trash or make a new entrée.

Réponse de Sortly

Hi Tina,

We appreciate your review! Your satisfaction with Sortly is our priority. Thank you!

If you'd like, you can reach out to us at [email protected] so we can discuss any technical issues you may be experiencing.

Répondu le 13/02/2024
Laura
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/01/2024

Sortly has helped operationalize our organization

Avantages

Sortly has helped our team track and manage assets. We initially started using the tool to better track and manage our hardware assets across all of our offices, however we've expanded to also tracking software applications and licenses. This has been an incredibly helpful tool to manage involuntary separations and have a one-stop-shop to know what our team members have and what hardware is available to us in each of our offices. This has resulted in cost savings because it's preventing unnecessary spend on assets we already have in our pocession.

Inconvénients

N/A

The only thing that comes to mind is better reporting or customization for assets that are beyond technology.

Réponse de Sortly

Hi Laura,

Thank you for your thoughtful review! We're thrilled to hear you're finding Sortly useful and that our Customer Support team is helping you along the way.

Your feedback is crucial in helping us enhance Sortly's capabilities. If you'd like to provide some more information about the reporting options you would like to see, please do not hesitate to let us know through our submission platform at http://tinyurl.com/2p99r3bt or by emailing [email protected]

Répondu le 13/02/2024
Brandon
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 08/02/2024

Best customization options in the field

My experience has been very positive. I have been able to tailor the program to my exact needs which are not 100% aligned with the intent of some of the features, but because of the customization can be made to be used in exactly the way I need it

Avantages

I selected Sortly due to the customization options. I use the program slightly different than it's intention which means the ability to customize is one of, if not the most important feature for my company. All other competitors I looked at did not offer enough customization making their programs not suited to my needs

Inconvénients

I have no complaints about Sortly at this time

Kathleen
  • Secteur d'activité : Articles de sport
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
0

5
Publié le 08/02/2024

Great Addition!

We started with Sortly as a trial to see if it could easily and accurately track our inventory and also give us added features like visuals of the items and the option of generating a variety of reports. We did take our time with the transition to make sure we were comfortable with the new system. We worked on building our inventory in Sortly simultaneously while running our old system. We used the bulk import feature to add most of our inventory which was a plus. Overall the transition has been easy and is much better than what we were using. It is faster, accurate and user friendly. The search feature is excellent and the ability to easily generate a variety of reports is also extremely helpful. Overall I am very happy with Sortly!

Avantages

The ability to search for a product multiple ways and upload pictures of the product. I also like being able to print a variety of reports and always seeing the total value of our inventory at a glance.

Inconvénients

Not being able to list items in size order. There is also a lag time when updating quantities and adding photos.

Engin
  • Secteur d'activité : Textile
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/02/2024

Happy to find

Avantages

It's easy to use for my team. I'm not sure if they and I could use that easier complicated software. I like managing my team besides, I can see all the movements of my team easily and can check what they did.

Inconvénients

Now I have an issue about searching results. I have some items which have variants and when I search I see the variants instead of main item. I requested this to be fixed and sortly will take care of it hopefully.

Alternatives envisagées 

SAP S/4HANA Cloud, Zoho CRM et Odoo

Pourquoi passer à Sortly

Because of the price and easy use. While searching for software for our warehouses, I checked the trials of many of them but each has its statements and I had to learn what should be written where. Sortly can be used by anyone using a PC. You just create folders and put something in it.
Mark
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 19/07/2024

Sortly Review

Avantages

I like the ease of use. With over 3000 individual items in inventory, Sortly makes keeping track of inventory much easier.

Inconvénients

I wish that there was a more detailed notes system when changing inventory. For instance, if the purchase date is different than the input date I wish you could change that to reflect when the item was edited, rather than when it was input into the computer. I also wish you could separate the customer the part was sold to as well as an option to attach a PO number. I wish that "-" would not stop the user from finding a selected part. In my experience, vendors have sold me the same part with some part numbers containing dashing and other without. Because of this I have made duplicate items unintentionally, thus creating inventory miscounts. Lastly I wish that there was a way to sort by item part number in the same way you can for part name and date updated.

Christopher
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 24/06/2024

Predatory Subscription Practices

Was going great until they tried to take advantage of us. This whole age of software as a service is a blight on any industry. Parasites.

Avantages

Easy to use, easy to implement. Didn't need any training.

Inconvénients

They got us on the hook for a year to use their software. We enjoyed using it, it was helpful. The very next year they increased our plan cost 132%($1,100 a year to $2,700), more than double. So they wait until you depend on the software and then try to milk you for all you have. Very predatory. We cancelled.

Réponse de Sortly

Hi Christopher,

Thank you so much for sharing your feedback with us. I understand how frustrating subscription issues can be, and I'm sorry for any inconvenience you experienced.

We were able to grandfather you into your current plan on June 25, ensuring no changes were made to your subscription. We hope this resolves the issue for you.

Your feedback is valuable to us, and we genuinely appreciate it. If you have any more concerns or questions, please don't hesitate to reach out to us at [email protected]. We're here to help!

If you feel that your issue has been resolved, we would be grateful if you could update your review. Your support means a lot to us.

Thank you again, and have a wonderful day!

Répondu le 27/06/2024
Ron
  • Secteur d'activité : Services à la personne et aux familles
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
5
Simplicité
5
Support client
2

1
Publié le 24/02/2025

Unreasonable Subscription Model

The ease of data capture and inventory creation for home users was offset by a bait and switch subscription model. We spent countless hours setting up our home inventory in their system only to find s ourselves held hostage by an escalating subscription model that just crested $299 per month. This is highway robbery for consumers who only use their system for managing a home inventory for insurance purposes. When one considers how businesses transact and manage an inventory vs a home user, it would seem relatively simple to create pricing models that focus on monthly transaction volume as opposed to just record count but they were unwilling to work with me on a reasonable solution other than reducing the items in my home inventory. We have since found an alternative solution that works similarly, could import csv data and that charges less than 10% of Sortly’s monthly subscription.

Avantages

Excellent software. Easy to use. Mobile and web apps are great.

Inconvénients

Ridiculous pricing model. Punitive to home inventory users who transact only once or twice per item and really only use the app for data storage. Unwilling to work with home inventory customers as their primary focus now is on business users.

Réponse de Sortly

Hi Ron,

Thank you for sharing your feedback, and we sincerely apologize for the frustration you've experienced. We understand how important it is to have a clear and affordable solution, especially when using Sortly for personal inventory needs.

While Sortly was initially designed with business users in mind, we recognize that many home users, like yourself, rely on it for similar purposes.

We’re genuinely sorry that our recent pricing changes have impacted your experience. We do our best to offer transparent communication, and we provided more than 30 days’ notice of these changes so that users could adjust accordingly. I understand this is not the outcome you were hoping for, and I’ll be sure to pass your feedback to our leadership team for consideration.

If you'd like to discuss this further or explore other ways we can assist you, please don’t hesitate to respond to the ticket you opened or email us directly at [email protected]. We’re here to help.

Répondu le 25/02/2025
Sam
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 23/07/2024

Great Inventory Tracking/Management

Great experience. Will continue to use at our company. Looking forward to any updates that will be coming out for this app

Avantages

The simplicity of adding and removing items from it. The ease of use was great when it came to logging information about our inventory. You can view the transactions and histories of items you have added and removed down to the exact minute. Great app overall

Inconvénients

Some of the folder accessibility was limited. The "Search" bar can be spotty if you don't type the item's name in exactly as it is in the system.

Sheila
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 18/07/2024

Sortly Inventory

Have enjoyed the time savings this program has provided along with the parts tracker per vehicle/warehouse and the low level alerts.

Avantages

Once the program is setup and items are loaded the software is amazingly easy to use. Very helpful and the amount of time it saves is amazing.

Inconvénients

Takes a little to learn how to add and transfer. We have some Apple phones and Samsung phones it operates differently on the phones.
It is easier to use on the computer.

Zoe
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 29/07/2024

Best Small Business Inventory Tool

Avantages

Sortly is an excellent inventory management solution, offering a user-friendly interface and customizable fields to fit your specific needs. The mobile app enhances convenience with barcode and QR code scanning, which makes it super fast to count inventory without the need for more scanners. Cloud-based ensures real-time updates - making sure it is always up to date for everyone. Multi-user access with customizable permissions is excellent for having the entire team on the platform. Easily customizable reporting and analytics provide valuable insights for the entire team. It also generates QR codes - which work awesome when you don't have barcodes to use already. It also is very simple and easy to set up and use.

Inconvénients

What we like the least is that the barcodes don't have the option to be generated to print on an 8.5 x 11 paper size - only label printer options. Also - you have to pay for a more pricey system if you want to be able to hide pricing.

Henry
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

5
Publié le 03/02/2025

Sortly and Me

Very helpful. Pretty easy to use, intuitive.

Avantages

Sortly helps me keep track of my inventory, and the money spent on my inventory. It lets me keep track and gives me the information needed to not overspend and over store.

Inconvénients

With the market place the way it is, prices change. While you can change the price of a item, it adjusts the price of the inventory. example, it doesnt allow you to know you spent $1 on 1 egg yesterday and $2 on 1 egg today. It would just update the price of the entire inventory to $2 per egg.

also no UNDO function that i see. I realize you and just counter/reverse your own action, but thats not the same thing. ie, if you accidentlly increased inventory too much, by 1, but if you subtract 1, it will log both, while you can put a note, you would have to look at the notes to notice it, if you can just UNDO and then fix your mistake, you wouldnt have to.

Artiest
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 06/02/2025

Higher Learning Review

My overall experience has been pretty good, I’ve researched several options for inventory management mainly. Something standalone that I can integrate seamlessly with Microsoft office.

Avantages

I appreciate the mobile functionality as I am on the go a lot, an app I can use to organize, sort, and keep track of inventory is vital for me. It’s really convenient to have an application that takes some of the manual tedious work away from my day.

Inconvénients

Limited ability to assign multiple accounts for the logistics team. An authorized user or guest account would be great for when working with external vendors and medium size teams.

David
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

4
Publié le 24/07/2024

Sortly coming in clutch

Overall I am pretty pleased but I do think we will be switching to ply which integrates directly with our CRM software, Housecall Pro

Avantages

Ease of use for warehouses, easily add pictures and barcodes.

Inconvénients

The biggest issue I have is not being able to update all items with the same sku or sortly id through all "warehouses" easily.
Lets say I have a part our price changed and they changed the barcode on it, I believe I should be able to make a change on one item and it reflect to all of the same items with matching sortly ID's. Since it does not work like that I'm seeing many duplicate items, lets say i change one picture on item x in warehouse a and warehouse b has the same item. If i were to move item x from a to b I would now have a new item in warehouse b instead of just updating the quantity +1
Not setup well for our business, have had to find work arounds to make inventory work for our truck stock.

Megan
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/01/2025

User-Friendly and Efficient – A Must-Have!

Sortly has been a great match for our company. We were looking for an inventory management system that met our needs and was easy to use. Sortly goes above and beyond that and also has a great customer service team.

Avantages

My favorite thing about Sortly is how easy it is to use. It could not be more user friendly. I'm also a big fan of the scan feature.

Inconvénients

There really isn't anything that I don't like about Sortly.

Alternatives envisagées 

Odoo

Pourquoi choisir Sortly 

We still use Autotask, just not the inventory part of it. It was overly complicated

Pourquoi passer à Sortly

Sortly was FAR easier to use than the other products we demoed.
James
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/02/2024

Excellent Application for Inventory Management

After testing out the trial version for a while and presenting this to our company owners they were thrilled to accept Sortly as our new inventory management software and we upgraded to Premium and have loved it ever since we utilized it. The cost per month for the level we have is very affordable as well.

Avantages

We love the ease of use, the barcoding, and the reporting features of Sortly. Our most favorite part of utilizing Sortly was being able to add photos of the parts for better identification and inventory management. Their customer service has been great for all of our questions and we are truly happy to have this system.

Inconvénients

Sortly is still working on feature improvements daily and we hope and look forward to a picking feature for pulling parts for jobs. Sortly truly cares about suggestions and opinions and will even keep you posted on the status of your request instead of leaving you guessing.

Alternatives envisagées 

Odoo

Pourquoi passer à Sortly

While the other alternatives had great features, they did not meet our requirements needed for better inventory management compared to what Sortly had to offer.
Gina
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
4
Support client
0

5
Publié le 15/02/2024

Sortly has saved me so much time!

I have found Sortly to be easy to use, reliable, and customizable to my specific needs. Having sortly has saved me countless hours in trying to let a customer know if I have something in stock, exactly where it is, and what the value is for my inventory at tax time.

Avantages

Because I sell kitchen tools and electrics, I store a wide variety and number of products. With Sortly, I am able to know quickly and easily exactly what I have in stock and where it is. The customizable tags and notes let me create a system as specific to my needs as desired. Because it also works on my phone, it is easy to keep track, check and make changes no matter where I am; and tell people immediately if I have a product they are looking for on hand.

Inconvénients

The only negative thing about Sortly is the price, which is a lot for a personal home business, and would be cost prohibitive for many of my colleagues.

Eddie
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
0

5
Publié le 30/01/2024

Great for Small Companies

My team and I love sortly because of how easy and quick it is to use on our Ipads/Iphones. For a small company, you should not even consider another option... I did the research so you don't have to.

Avantages

Cost, Functionality, and Ease of use are the top reasons we selected sortly. It was easy to implement and quick for anyone to learn without much training.

Inconvénients

I think we were grandfathered into a plan and then had to upgrade to use features I believe were available in the original plan and then taken away and moved into a different plan. Don't quote me on this...... this happened a while ago.

Alternatives envisagées 

Zoho Inventory et Unleashed

Pourquoi choisir Sortly 

They did not have a mobile app at the time... and they were expensive for what we needed them for.

Réponse de Sortly

Thanks for sharing your feedback on Sortly! We're glad to be part of your organizational journey.

I understand how important it is to feel valued as a customer, and I'll make sure your feedback reaches the right people in our Leadership team for further review.

Répondu le 13/02/2024
Daniel
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 28/01/2025

Sortly for contractors in construction

I would give Sortly a 9/10, for being simple to use, and the ease it took to setup our warehouse inventory. In construction it helps us keep up with the fitting counts to ensure production keeps going.

Avantages

Ease of use, quick to setup, and user friendly

Inconvénients

Does not allow the ability to select multiple locations if the product is on more than one shelf/bay.

Katlyn
  • Secteur d'activité : Agriculture
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/02/2024

Worth your money! Don't wait to purchase!

Our experience with Sortly has been great! We would recommend to all business. The user friendly programs and the way it is designed has escalated our business in so many great ways.

Avantages

Sortly is very use friendly. Our company has a wide variety of skill levels when it comes to languages as well as technical knowledge, and all of employees are confident in using Sortly.

Inconvénients

As a company we did not encounter any flaws with Sortly. Our upcoming season we plan to utilize Sortly to an even bigger extent so we can report back after this next season.

Michelle
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 24/01/2025

Effective and easy to use

Good, easy to use. Makes setting up inventory control intuitive. Some higher level functions for item creation would make it better.

Avantages

Works great in mobile form, can use on phone or tablet for portability

Inconvénients

Can be difficult to create distinction between similar products. Creating a Sortly QR code can be broken very easily. Can not reprint QR code, only make a new one

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi passer à Sortly

ease of use and open api's to create custom orders

Réponse de Sortly

Hi Michelle,

Thank you for your feedback and for highlighting how Sortly is helping streamline your inventory control! We're glad to hear that the mobile functionality is working well for your needs and that Sortly’s ease of use and open APIs stood out to you. 🚀

We appreciate your insights on distinguishing between similar products and QR code management. Good news: You can reprint QR codes! If you need guidance on how to do this or have any other questions, please reach out to our support team at https://help.sortly.com/hc/en-us/requests/new—we’d be happy to assist.

Your feedback about higher-level functions for item creation is also invaluable as we work to make Sortly even better. Thank you for choosing Sortly, and we look forward to supporting your success!

Répondu le 28/01/2025
sherry
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/01/2024

Sortly Review in clinic setting

Avantages

It has been great to keep track of our supplies over 3 clinic sites. We have one ordering manager, and they receive notifications when supplies are running low at one of our clinics.

Inconvénients

Set up is time-consuming when adding barcodes on all supplies. However, once it is set up, It is easy to add new items. But that is the case with any inventory system.

Alternatives envisagées 

Fishbowl

Pourquoi passer à Sortly

Price and very easy setup. Some of the other companies were way more complex than what was needed and therefore more expensive. We only use Sortly as a way to keep track of inventory. It does have some other features we use, such as cost of supplies and reports on spending.
Ashley
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 22/06/2023

Sortly for Automatics & More Inc.

Everything has been pretty efficient for us so far. We haven't had too many problems as we are growing bigger.

Avantages

It was easier to track inventory once we started gaining more business and began keeping more stock.

Inconvénients

Sometimes it doesn't sync across all devices. If you are logged in too long on one device, it does not operate as efficient. Overall it works pretty well for us being a small-medium business.

Réponse de Sortly

Hi Ashley,

Thank you for taking the time to review Sortly, and we are happy to hear that you are finding the app useful!

If you are having issues with syncing, please email [email protected], and we will look into this for you.

Répondu le 26/06/2023
Utilisateur vérifié
  • Secteur d'activité : Exploitation minière et métaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
3

4
Publié le 30/07/2024

Ease of use

Very user friendly, whether it’s for simple inventory tracking or more complex inventory needs.

Avantages

Ability to conduct day to day tracking of stock and compile information about components

Inconvénients

When entering repetitive descriptions, system doesn’t automatically give suggestions