Donor Driven

Avantages

The software is user-friendly. It has been custom-designed to meet the unique needs of Habitat for Humanity Ontario Gateway North and yet the complexities are not evident in use. The design is intuitive, streamlined.

Inconvénients

Implementation of the software was more involved than we thought it would be and therefore took more time than we had planned. Although there were a number of small glitches to work through, Lifeline Design was fast to respond to our concerns and enjoyable to work with as we made the necessary tweaks.

Alternatives envisagées 

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Avantages

Ease of use and that it is fairly intuitive. We are a work in progress but the Team at Donor Driven has been great to work with.

Inconvénients

Still learning how to do a lot in the System. We have some data clean up to do from our old system. Right now and I know it is an upgrade that is coming is the ability to email directly from the system.

Alternatives envisagées 

Pourquoi choisir Donor Driven 

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Avantages

the interface is user friendly and straight forward

Inconvénients

There are small inconsistencies and issues that make it slightly annoying, but overall they are a minor problem.

Avantages

The software is very user friendly, we ran into some issues with pulling in our legacy data because it was in a very old desktop versioned program. The staff at Donor Engine, were super helpful, very patient, they went above and beyond to help us pull and view our data the way we wanted it to into their software. The developers were always very receptive to our recommendations on what would make the software better and added new features based on our feedback. If you have the need for a database they are definitely the software to go to!

Inconvénients

We had a lot of issues pulling in our legacy data but that was only because our system was almost 10 yrs old that we were pulling it in from. The staff at Donor Engine were very diligent and helpful in supporting us through this.

Alternatives envisagées 

Pourquoi passer à Donor Driven

Avantages

The best thing about Donor Engine, for us, is the way that it can interface with other programs ie our website, our gateway for processing credit cards, and websites like PayPal. All of this information is automatically updated in Donor Engine and has saved us, literally, countless hours in manual entry.

Inconvénients

This question is difficult to answer because there is nothing about Donor Engine that I do not like. If something happens to come up we contact our rep immediately and he gets things sorted out and we no longer have an issue.

Avantages

We are a unique non-profit. We are a member organization that also holds fundraising events for our grant-making functions. We have a medium sized database, but we were not tracking donations efficiently. We found everything we needed to solve not only our DB issues, but also an all in one hub for almost everything that we do. Loved the customization that we could have with this product. The developers never said no to any request that we made! It is easy to use and improvements keep coming.

Inconvénients

The integration had more than its share of issues, but mostly because we came from an archaic system, we were new to the CRM world and we have many users that need to pull out different modules for their use.

Avantages

It is easy to navigate. It is well thought out and provides a lot of features to capture beneficial information and to process ministry donations. It is an ongoing/developing program that improves its features and benefits which is great!!

Inconvénients

Not everything is fully activated but it is a process and important needs are met from my vantage point and use.

Avantages

Comprehensive for each situation and does everything.

Inconvénients

Our database wasn’t the best and the transfer of data took longer, but not really an issue with Donor Engine.

Avantages

We switched from another donor software to Donor Engine earlier this year. By far we have been very impressed with the ease of use and the incredible customer support.

The Development Team is easily accessible and has gone above and beyond to add items that are specific to our organization. The team have also helped us streamline some of our old procedures and create new ones.

Inconvénients

We have been using the software for just about 6 months and have had a few items that were not available at first; however, the company is growing quickly and adding new options each day. If there is an option not available, they work with us to make it happen with a quick turnaround.

Avantages

The customization to our event in every way. The ability the navigate in every area of our organization from one custom dashboard.

Inconvénients

No dislikes, learning curve is always something we will face with new and improved software.

Avantages

Driven is a game changer for our organization. Implementation was straight-forward, with plenty of support. We continue to learn new ways to use the database and make the most of all of the features.

Inconvénients

Honestly, when something isn't working, the team at Driven are fantastic in helping support to either educate our team or make changes.

Avantages

What I like most about Donor Engine is that it is easy to figure out and use and that features can be customized.

Inconvénients

Something that could be improved: I should be able to organize(arrange) my batch entries by 'date of donation' regardless of when each entire (row) was made/added.

Avantages

The software works seamlessly with our website. The ease of use for our participants is a welcome change from the system we used before. The software gives us access to the day to day information I need to keep up to date on the financial data required for running our event. The reports designed for retrieving "team" information for our event was easy to access and accurate. With a few clicks I could pull a report for the number and sizes of shirts that needed to be ordered, no more guessing. The software notifies us when we have a duplicate individual and allows us to merge accounts. Very easy to use. Overall, very satisfied with the software.

Inconvénients

The basic financial reports provided with the software did not contain enough detail for our specific use. Although, the rep at Lifeline Designs and his team went right to work to create what we required.

Avantages

The software is extremely user friendly. Great features. Amazing support. No hidden fees. All-inclusive price.

Inconvénients

Nothing. Anything we have wanted has been developed for us.

Alternatives envisagées 

Pourquoi passer à Donor Driven

Avantages

I like all the features and that it is both very user friendly and efficient.

Inconvénients

I'm not a very patient person, and there were a couple of times that it was a little slow. Usually it's at a good pace.

Avantages

Easy to use, very user-friendly, very professional website/donor engine.

Inconvénients

Nothing really, but if I have to say something, I would say it is the learning curve that comes with any new software.