NetHunt CRM

Avantages

Contact infomation and data import from email is essential and super easy to use.

Inconvénients

Setting management for data removal could be more user friendly

Avantages

My life and work changed with this CRM, it's so easy to add leads, make tasks, you don't forgat anything, I am really happy with it

Inconvénients

don't have reminder annual the date of birth of the client

Avantages

It’s easy to organize each company and vendor. It’s also easy to access those individual companies/vendors. I like that you can upload files and pin them to the top.

Inconvénients

I dislike how large the icon is on the emails.

Avantages

This tool is fantastic for effectively managing and tracking all your leads! It significantly enhances efficiency.

Inconvénients

The user interface on Gmail could use some improvement to avoid overcrowding.

Avantages

All costumers with all their information, attendance and all spend money in one place.

Inconvénients

Nothing, everything is as simple and understandable as possible.

Avantages

We love that it is clear and easy to use. We love that tasks are integrated everywhere which allows us to keep things moving forward for clients no matter where we are in the email application. We love that it can keep track of a ton of customized information for our company. Fantastic product.

Inconvénients

We would like to see a feature to split threads. Sometimes gmail combines emails with the same subject line but are for different clients. We would like to see a feature that would allow us to split email conversation threads.

Alternatives envisagées 

HubSpot Marketing Hub, Streak et Agile CRM

Pourquoi choisir NetHunt CRM 

Their pricing was too high and the feature list for Nethunt was better for the offered price.

Logiciel antérieur 

Streak

Pourquoi passer à NetHunt CRM

Price and features were simply better.

Avantages

Integration was pretty easy and using it is pretty straightforward. The best part is the Gmail integration. Having email templates setup and the emails automatically attaching to records has saved a lot of time and helped us track communications better.

Inconvénients

Linking records - When we are in a contact we link it to a company record or prospect record. But when we go into the company, the contact isn't showing up. We have to then link it from that end too. Takes additional time, and if one of us forgets, then we don't see that we already have a point of contact when we open the account/prospect later

Alternatives envisagées 

Zoho CRM

Pourquoi choisir NetHunt CRM 

It was too expensive and did not have the freedom of customization that NetHunt does.

Pourquoi passer à NetHunt CRM

Expensive and it had so many features we didn't need. Also we liked the NetHunt Gmail integration.

Avantages

Because NetHunt CRM seamlessly integrates with our Gmail accounts, it takes virtually no extra time for us to document our sales correspondance. This way we only need to type down call notes, which is a major improvement over our previous CRMs.

Inconvénients

There is some potential shortcuts missing that would further increase the ease of use. Examples of this would be Two way syncing Google Contacts or Automatically assigning emails not just to contacts (like now), but also to the corresponding deals.These are however small points and with the quick and helpful support we experienced during our free trial, I am convinced, that this software is supported by a young and dynamic team and will continue to be developed in the future.

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi choisir NetHunt CRM 

Working with Zoho, we became increasingly frustrated at the inflexibility of such an old and bloated tool. We have switched because were searching for a lightweight and agile solution on the side, instead of a documentation chore.

Logiciel antérieur 

Zoho CRM

Pourquoi passer à NetHunt CRM

It lined up most with our desired features and design.

Avantages

I liked how easy NetHunt was to set up and customize and I loved the workflows that you can customize and create. It's all super easy as well being that it's built right into Gmail so you don't have to learn an entirely new software.

Inconvénients

The biggest cons I see is that the CRM comes at a premium price and the workflows seem a bit limited especially if you use this feature a lot. I'd also like the ability to customize workflows with a drag and drop feature instead of the current method. Lastly, I would like better integration with Google Drive (where we store all of our client transaction files). Currently, the best fix that we've found with Google Drive is to link each transaction file to drive and then pin the specific transaction folder to the top, but I'm thinking there may be a better way? Either way, these are not things that would cause me to move from NetHunt at this point.

Alternatives envisagées 

BoomTown

Pourquoi passer à NetHunt CRM

It's built into Gmail so that made the learning curve incredibly simple to learn. The customization and workflows are why we're staying with NetHunt.

Avantages

I am not in sales. Along with tracking my contacts, my use is more project/task based and file heavy (docs, spreadsheets, presentations). Most CRM's are "sales" focused, some are Contact focused, some Deal focused, some Opportunity focused (Salesforce), some perhaps trouble ticket focused. But this is way too narrow. I am in finance and a consultant, and I also have many other projects outside of "pure" work. A great CRM would be paradigm agnostic. You could customize it around Contacts, Files (a real differentiator for NetHunt), Deals, Projects, whatever you like. NetHunt easily allows you to do that:

I am not in sales. Along with tracking my contacts, my use is more project/task based and file heavy (docs, spreadsheets, presentations). Most CRM's are "sales" focused, some are Contact focused, some Deal focused, some Opportunity focused (Salesforce), some perhaps trouble ticket focused. But this is way too narrow. I am in finance and a consultant, and I also have many other projects outside of "pure" work. A great CRM would be paradigm agnostic. You could customize it around Contacts, Files (a real differentiator for NetHunt), Deals, Projects, whatever you like. NetHunt easily allows you to do that: It easily allows creation of custom objects (Article, Song, Recipe) with custom fields including the ability to link a file (Word, Excel, photo, mp3 ...) with one click file launch. It is nothing-centric -- not tied to a pipeline paradigm or a contact paradigm At allows many to many object linking -- In NetHunt, I can open a Project and see it is linked to a Task due soon. Since that task is linked to the Contact Bob, I open Bob so I can start a call. I see that Bob is also linked to another task also due soon, so now I know to ask Bob about that one too. That task includes a spreadsheet I linked to it, so I open that File object and notice that it also links to Bob . Looks like I need to include Sally in our call ...... Now I am surfing my CRM like I surf the web. This is exactly how life really works -- it's organic, messy, interconnected. NetHunt gets it!

Inconvénients

If you are mainly mobile focused, NetHunt may not be for you. The mobile app is not (yet) as strong as the desktop app. Still, it gets the job done and lives on my phone's home screen.

Avantages

It is a great CRM that allows us to have our system in order, it is very customizable, it has good integration with Gmail and Linkedin, it is easy to create workflows, it is a very automatic system, it allows us to maximize sales.

Inconvénients

It is an effective CRM, without setbacks or unforeseen events to choose another CRM, NetHunt CRM allows us to have a good integration with Gmail and Linkedin and for now everything has worked as expected.

Avantages

Very impressed with just how easy it is to get NetHunt up and running and how seamless it is to manage your pipeline using Gmail as the backbone. In your Gmail or Google Calendar and want to link a message or calendar entry to a deal, contact, or company? Click on the handy little NetHunt logo icon and connect it right up to whatever it pertains to, in a few seconds, with no more than 2 or 3 clicks. It's customizable if you want it to be. Email templates, open tracking, and link click tracking for emails is the icing on the cake. It doesn't feel like a chore to keep NetHunt CRM updated - it just works.

Inconvénients

Not a lot that I can say about NetHunt in terms of things I dislike or are negative so far. Every system has its quirks, strong points, and weak points - it's all about what you make of it.

Avantages

These folks have found the key to adoption and easy change management, put the software right into Gmail! Its the only software the our whole team all uses (Gmail) so this add was easy and no new platforms to learn...

Inconvénients

From an Admin point of view it takes some time to figure out all the buttons and levers.

Alternatives envisagées 

Streak et Copper

Pourquoi choisir NetHunt CRM 

Notion was not structured enough for our needs.

Logiciel antérieur 

Notion

Pourquoi passer à NetHunt CRM

Overall functionality and attentiveness of staff

Avantages

NetHunt allows us to recognise at a glance who we were are writing with and how far along in the customer journey they are. Once I have a contact created, each new email from them is immediately tagged. Across users we can see touch points of other people in our organization with the contact.

Inconvénients

There is an Android version for when I'm on the go which is convenient, however it's bulky compared to the web version and in order to save storage space in my phone I deinstalled it again. Up until now we used the free version of NetHunt and where happy enough with it, it's a pity there won't be a free tier going forward for small companies like us. We only have one main user who does the bulk of the CRM and a max. of two other people who occasionally take a peek. A per user price is not as convenient for us.

Avantages

Gmail intergration ease of use, prompt service

Inconvénients

Reports can be made more accessible and also the integration with gmail mobile app can be improved

Alternatives envisagées 

Streak

Pourquoi choisir NetHunt CRM 

Costing

Logiciel antérieur 

Streak

Pourquoi passer à NetHunt CRM

Pricing and service

Avantages

It seamlessly integrates with Gmail. It has unlimited contacts, and email sends so that we don't have to fear exploding cost.

Inconvénients

What is missing is a website tracking cookie that allows you capture website browsing behavior and to trigger emails.

Alternatives envisagées 

Zoho CRM, monday CRM, Zoho Campaigns, Copper et HubSpot CRM

Pourquoi choisir NetHunt CRM 

ConvertKit became too expensive due to the high number of subscribers that we had and ConvertKit is rather an email marketing tool than a Sales CRM tool.

Logiciel antérieur 

Kit

Pourquoi passer à NetHunt CRM

Because NetHunt has no limitations, contacts, and email sends. NetHunt is seamlessly integrated into Gmail. NetHunt is very customizable.

Avantages

The feature I most love is the segmentation. The ability to tailor emails to different populations simultaneously was a game changer for me. It not only allowed for outreach to different populations, but also acted as A/B testing.. The open rate, is a huge one for me as it shows me where to focus my time.

Inconvénients

I do not always find it intuitive to use, but once it's figured it out it's a breeze.

Avantages

I absolutely love the Gmail inbox integration. My experience with CRM's previously is that they are good for what they do, but I am not always thinking about creating records within that system. Nethunt makes this unavoidable as it is always right in front of you as is it within your inbox.

Inconvénients

I always love the idea of integrations. I wish Nethunt would integrate with other platforms we are on, for example, we use PandaDocs. It would be great to see an integration with that.

Alternatives envisagées 

Salesforce Sales Cloud, Copper et HubSpot CRM

Pourquoi choisir NetHunt CRM 

The Gmail integration

Logiciel antérieur 

Copper

Pourquoi passer à NetHunt CRM

Its integration within Gmail.

Avantages

I love the customizability and the way the software integrates with Gmail. If you are tech savvy and like to customize things you're own way, this is the software for you.

Inconvénients

A little expensive when you start adding multiple users - especially if you use an upgraded service level.

Avantages

NetHunt helps me to work more efficiently.

Inconvénients

Sometimes the updates throw me and my team members for a "loop" and we have to figure out how to update accordingly. I think that the interface could be more user friendly and I think a project management component would be useful to support diverse client needs.

Avantages

The ease of use and how it is beautifully integrated with gmail. The ease of having everything on something you check on a daily basis. I like how every folder you setup is like your database. Everything is linked up. More importantly, every email is now link to every folder you want it to be. It is easy to track projects and to assign project managers on it. The user interface is easy to use, clever. If all companies adopt this, work would be alot more fun and organised! It is cleverly integrated with Zapier (which i am in the midst of setting it up and figuring our workflow)

Inconvénients

I wish we could have the notification functions such as when someone submits and invoice to us, we would be able to set notification for payment. Or automating contracts/documents to clients and vendors without having to link through zapier.

Avantages

Possibility of any configuration of the service depending on the needs. What is important is that virtually all questions can be answered in HELP, and in case of any problems, we have online help at hand.

Inconvénients

No minuses, CRM practically meets my expectations.

Avantages

The LinkedIn integration (my primary use case) is far superior to any other tool I've found, including the SFDC's, HubSpots, etc.
The simplicity of the suite as well is also a great thing - too many CRMs are very bloated now.
I'm not a super-user of NetHunt and probably only use about 1/4 of the features - but that justifies the price alone for me.
The Support Team are also incredible - extremely quick to respond and they've taken me through exactly how to build out my CRM according to my needs (no cost). I've been mightily impressed here.

Inconvénients

It's hard to say much here - I only use 1/4 of the feature set and that all works great for me. I've not encountered issues yet. So far, everything is positive.

Avantages

All CRM tasks can be handled inside Gmail.

The user interface is completely customisable and adding new fields to records is simple and efficient.

Creating new records for any task (contacts, leads, service etc) is very simple and the customisable views are just so handy for a quick visual look at what is happening in your business.

NetHunt CRM works quickly and it's integration with Zapier has literally saved us hours each week and made previously manual tasks completely automated.

Inconvénients

The follow up reminder system, although functional, is a little basic in that (at the time of this review) you can only set up one reminder for a record or email at one time. It would be nice if you could have more than one follow up reminder per record or email and have these on a schedule. This of course can be done easily using Zapier but if you're not using a paid subscription to Zapier it will add another cost. This is a minor con though and with some discipline there are simple and effective workarounds

Avantages

Possibilities with workflows and api documentation

Inconvénients

It takes a lot of detours for workflows to link simple records to each other

Alternatives envisagées 

HubSpot CRM

Pourquoi passer à NetHunt CRM

Cheaper :)

Avantages

Given that we are a software company the ability to add their API into our website was a must. And this enabled us to better segregate between the various customer personas we target.

Inconvénients

For maximum utility, we use both the Gmail and LinkedIn extensions for chrome (shameless plug). But that being said, I did find that my Gmail has been a bit slower at times and I had to refresh my page a few times to smooth things out.
I would like the flexibility of adding custom event names as right now I'm limited to calls/comments/events but as our platform relies on multiple means of communication I would like the ability to add the custom social media chat log/reference

Avantages

I can finally organize my conversation threads with my clients in a way that is sane and efficient. I don't know about your clients but some of mine have the habit of replying to a certain email thread with questions or ideas that belong in a new thread, or in an already existing one.

Well, with NetHunt I no longer care about that issue, because I just associate the conversations with the relevant item in the relevant folder. No more frantically digging through my GMail folders to look for that piece of info lost in a completely unrelated thread!

There are many services out there that claim to offer some of the features of NetHunt (column views for emails, a la Trello, for example) but none of them do it as well as NetHunt.

I love how flexible it is, and how you it doesn't force you to work in a specific way, but it allows you to build your own system, perfectly suited to your needs.

I almost never thought about wanting to do something in NetHunt to only find out it isn't possible. If you can think of it, you can probably build it!

Inconvénients

The only thing that could use some improvement is the look of the interface. Don't get me wrong, it's spot on in terms of functionality, but the aesthetics are a bit lacking.

This is just a personal preference, being a designer I like to look at beautiful interfaces while I work - NetHunt's is functional and clear, but falls short of "beautiful".

Avantages

When I started looking at CRM’s, I searched YouTube for simple tutorials. I needed a CRM with integration to Gmail and LinkedIn, and the ability to manage heavy tasking and scheduling follow-ups.

Vlad from the Success Team at NetHunt jumped right in to help with the transition and offer guidance. Without his help, I’d be stuck with endless hours of cleaning up my spreadsheet. Thank you, Vlad and the NetHunt Team for making this transition easier.

Inconvénients

The thing I liked least was that there are a few integrations that aren't live yet, but the great news is that they are already in process. There's a lot of R&D here and when you bring something to their attention that you would like to see, they aren't shy about jumping on it and finding a solution to help in the meantime.

Avantages

The Nethunt uses the same searching engine as Google/Gmail. I love it and I'm happy with the system.

Inconvénients

While NetHunt isn't lightning-fast when loading all of the records at once, this is definitely a better way to manage updates and calls. It's a simple system that works great with Gmail. We've been previously using Google Sheets and Excel for our client database and NetHunt is definitely a great upgrade.

Avantages

Ease of importing contacts, help from staff to verify import was successful and their suggestions on how to customize the folder and fields for optimal use.

Inconvénients

I haven’t found an issue with it yet, still looking for a way to integrate a PDF esigning solution into it.

Alternatives envisagées 

Pipedrive

Pourquoi choisir NetHunt CRM 

Contactually is shutting down

Pourquoi passer à NetHunt CRM

The YouTube videos explained it very well and the gmail integration was seem less.

Avantages

What I liked most about this software was I could track all communication easily. Build my own parameters of importance and label accordingly. Easily have our team check progress and create tasks for one another. Automate marketing initiatives and keep things flowing. Being able to bounce back and forth between that and the inbox was probably my favorite part of this system as I live in my inbox and spend a lot of time there.

Inconvénients

To be honest I found one or two things that I did not like. When a thread were to get back a certain number of comms. I think it was about 10 or 15 the system would not show me the new email in my inbox but would show me the new email in the thread in the client profile.

Also a simpler way to build outreach initiatives. The system itself was great when customizing fields for contacts and companies but when it came time to build out an automated campaign I found the process to be daunting. Might be because I had no formal training with NetHunt but when you are in advertising finding time to do that is almost impossible.

Avantages

The software is easy to implement and to use. There aren't too many options that I don't need that could make it overly complicated.

Inconvénients

It lacks social media integration to launch posts across multiple social platforms

Alternatives envisagées 

HubSpot CRM

Pourquoi passer à NetHunt CRM

NetHunt was simpler and I only needed to purchase one product.

Avantages

Easy to use with gmail. Fast and intuitive.

Inconvénients

Maybe just price, but when you need CRM, it is worth it.

Avantages

NetHunt is designed with sales managers in mind and it shows. There are many things that make my sales process easier to manage and email integration is the primary one.

Inconvénients

The app is near-perfect save for a few rough edges. For example, custom fields (while unlimited and rather robust) aren't that easy to set up once you see that you need one. Other than that, it's great!

Avantages

Being at the same gmail page gives a lot of productivity.
Mass mailing works great.
Lots of effort from the team to solve issues, to develop their product, listed to our needs.

Inconvénients

The app on mobile devices could be improved.
As Nethunt does not limit nor charge for records, we have uploaded nearly 100.000 of records. And that makes our search a bit slow sometimes.

Avantages

The interaction with LinkedIn is something disruptive.

Inconvénients

I have no complaints. It helps me a lot.

Avantages

NetHunt has helped us streamline and provide clarity for multiple-step sales processes between teams and coworkers. I like how customizable it is for us to create exactly the steps and fields we need for different projects and procedures and that any updates made by any team members can be viewed instantly. I also appreciate the integration with Google Workspace and that I can create custom tasks and reminders. This has greatly streamlined processes that were previously tracked over multiple different Google applications and enables all steps to be viewed in one place.

Inconvénients

As of no, I have no complaints or issues with NetHunt.

Avantages

This software is amazing. It easily integrates with Linkedin and Gmail. Its easy to use and the customer service is amazing

Inconvénients

No real issues for me except. I am happy overall

Avantages

It's easy to use, and you can adapt very quickly

Inconvénients

I would like to download reports, or if it's not possible, then to put last month, last 3 months, etc

Avantages

The integration with Gmail is excellent, and it's very flexible in terms of adapting to our workflow. It's very intuitive to use, and overall was easy to get a team new to using a CRM, to start using NetHunt fluently.

Inconvénients

You may need to use Zapier to make some integrations work, it's a drawback, but at the same time it allows for limitless expansion and integration. Hopefully more native integrations will be launched soon.

Alternatives envisagées 

Zoho CRM, Copper et HubSpot Sales Hub

Pourquoi passer à NetHunt CRM

Nethunt was the most straightforward CRM for us because of it's integration with gmail, the email sharing made really easy, and the possibility to integrate anything we need through Zapier. Also the customer support was the best among all the other CRM tools we tried, and onboarding was easier because of this.

Avantages

Simple and easy management tools to track down the leads, all the message are easily redirected to Gmail. No more additional software or complex plugins required, pretty simple workflow and super easy to use.

Inconvénients

Missing some automation like linkedin and whatsapp. Social media integrations are important , if these features could be implemented it would have been the more productive.

Avantages

Has a nice UI. Pretty simple to use. Offers more features than similarly-priced tools on the market.

Inconvénients

Setting up and using followups is a clumsy experience. Would also like to see the option to rename follow-ups from their default email names.

Avantages

- This CRM fully integrates with Gmail. So no jumping back and forth between email and CRM platform.
- Intuitive User Interface with low
- The starter version includes API access which is not common in CRM platforms
- Pricing is the lowest compared to Streak and others

Inconvénients

- Lacking report features
- Lacking recognizing the reply-to field in the email (none of the CRM platforms currently do)

Alternatives envisagées 

Streak, Agile CRM et Nutshell

Pourquoi choisir NetHunt CRM 

- Lower cost - User-friendly interface - Start package has API access

Logiciel antérieur 

Streak

Avantages

user-friendly CRM, easy to learn when you are a starter.the task feature is helpful and certaintly very clear and not complicated

Inconvénients

nothing remarkable to mention.

Avantages

We have been looking for a CRM for 2 years and this one is really nice for our business. It is simple to learn and the best is that it integrate directly with Gmail.

Inconvénients

There could be a bit more integration (p.e Klaviyo)

Avantages

I use NetHunt to coordinate communications and annual planning among volunteers across 3 continents. This product has allowed me to dump spreadsheets and the need to email them and request updates. My team keeps the records updated and we all stay on track.

Inconvénients

The price can be a bit much for a small operation but with 2 users in the free package allows you to fully vet and experience all the benefits.

Avantages

tracking follow-up, project dash board and all other is amazing to keep your day to day updates in pipeline and sales team

Inconvénients

only integrate through Gmail, or this my experince

Avantages

It is very easy to use and simplifying all the process.

Inconvénients

I can track work easily and it gives reminder also to me.

Avantages

Easy to use, still customer support is the best.

Inconvénients

Let me think about it... Maybe google calendar integration?

Avantages

In my opinion NetHunt CRM is the best CRM we've used because the whole interface is designed around Gmail, making all of your email communications with super easy. As my business requires several different web applications but most of our staff only interact with Nethunt and the Zapier integration takes care of the rest of the back end work with the other apps.
NetHunt also allows you to create as many custom fields inside records and link records.

Support is also very good, very prompt and very well versed in how the Nethunt system works.

Inconvénients

On the past sometimes Nethunt could mix a few contacts but looks like the bug was fixed on the new updated as I don't have that like of problem anymore