Booqable

Avantages

L'outil est à la fois intuitif et très paramétrable.
On peut vraiment pousser loin les réglages de tarification et de disponibilité des produits.
Le créateur de boutique est extrêmement simple à utiliser.
Les templates sont riches et variés.

Inconvénients

La prise en main a été un peu délicate au début.

Avantages

Les mises à jour très régulières et la réactivité des réponses.

Inconvénients

Le graphisme mais qui reste secondaire pour cette application très complète

Avantages

la fonctionnalité, la rapidité et les options ajoutées

Inconvénients

lors de la traduction de la page en français le site plante

Avantages

Seamless Booking Process and Intuitive Interface

Inconvénients

there is a steep Learning Curve for Some Features

Alternatives envisagées 

Pourquoi passer à Booqable

Avantages

I enjoy the ultimate peace of mind with your booking management solution, designed to eliminate the stress of double bookings. With your user-friendly online shop, I can effortlessly manage our bookings and ensure that every booking is honored without any hassle. Say goodbye to scheduling conflicts and hello to a smoother, more organized experience!

Inconvénients

I am from South African! While we currently can't accept card payments, we've made it super easy for you to secure the bookings. We accept payment through alternative methods. But it would be nice if customers can make online payments

Avantages

Fast loading speed even though we have hundreds of equipment. Ability to hide equipment and reuse the equipment/site year over year without have to input the data again.

Inconvénients

That you have to use one of their templates and you honestly need to know some code to get it done. I had to have our website specialist to get this up and running smoothly. Inputting the equipment is super time consuming if it does not fall under their two upload options and their team can only help with so much.

Avantages

Booqable allows me to manage the availability of my entire mix of equipment including buffer time between rental periods, periods during the week, month, or year I want to block an item from being rented, and when I want to block bookings when I am away on vacation. It has a lot of flexibility built into the back end so I can customize bookings, automate or manually send documents and a payment link, etc. It integrates pretty smoothly with my front end website hosting platform, and has been pretty glitch free. The price is fair and has been a big reason I haven’t looked anywhere else—Booqable has a lot of value built into its core offering. Again, it’s very flexible and inter-compatible with enough advanced tools that I cannot see why you’d need anything more.

Inconvénients

Booqable can be slow with loading inventory information or processing certain commands like file downloads or checking-ins. It has gotten better lately though. The app is limited in its abilities to make or complete payment related processes.

Alternatives envisagées 

Pourquoi passer à Booqable

Avantages

It's smart software specifically designed for rental companies and offers a roadmap of its updates to gather priorities from the community

Inconvénients

Maybe the inventory is a little bit too simplified

Avantages

The platform is extremely user friendly on the customer side and back end. The fact that you can integrate Booqable into word press allows the for a complete customizable website and the best rental store that I have found. On top of all that, the customer service for support, [sensitive content hidden], in particular went above and beyond, answering every question and showing me how to work and operate the rental store to enhance the customer experience.

Inconvénients

I can honestly say that there is nothing I don't like about Booqable. I think any company that is in the rental industry should use booqable as their rental store.

Avantages

1.Stable web services 2. Great software any rental business easy to use. 3. Customer interface is easy and they rarely get confused 4. Fair Yearly Bill 5. Managing booking is also very intuitive.

Inconvénients

1. They should include better website traffic data for their basic plan. 2. They don't allow videos as there website templates (as far as I know). 3. I wish they had more payment provider options EX Square

Avantages

Really easy to work with booqable. And when you have issue the tech support is amazing and respond to you fast and they even reaolved my issues when I just had a question.

Inconvénients

A little more customization will be nice

Avantages

I like that everything is available in one place

Inconvénients

The site is sometimes very slow, I still have no way to properly maintain a delivery

Avantages

The backend was very easy to set up. The support staff provided quick responses. The customization options were great!

Inconvénients

There isn’t anything that jumps out that I didn't like!

Avantages

Price, ease of use adding products and processing orders. Lots of great features as well and helpful customer service when you need help.

Inconvénients

Discounts:
Need more rules for coupons like start/end date, spending a certain amount of money, not being able to use more than one coupon code at a time and how many times a coupon code can be used.

Dynamic delivery:
Being able to make a delivery fee mandatory or charging more for certain distance.

Minimum order amount:
Need to be able to set a minimum order amount before people can check out.

Slow/ phoneless customer service:
Though they are helpful when you have questions, it takes entirely too long to get help. Sometimes you wait 12+ hrs for help and no help on the weekends.

Powered by Booqable:
Having to pay for the most expensive package to be able to remove this from the cart is something I don't like. You should be able to remove it with any package.

Coding bug fixes:
Right now I have two big issues I have been dealing with for over a week that still haven't been fixed that makes my site not look right. 1. My checkout page and pay page aren't fitting correct on mobile devices and 2. The continue to payment button shows over my terms and conditions pop up. I waiting for the programmers to fix this, but it's been over a week.

Avantages

The all in one concept !
I use it for my inventory. I use it to gather information about my products. I set up an entire website with Booqable’s tools. Customer service is lightning fast, price is unbelievable. I would recommend it.

Inconvénients

Difficulties to upload videos online or fully customize my website.
It seems hard to add down payments and deposits at the same times on my e-shop. And when searching through your inventory it would be great to see the prices and quantities and some statistics at the same time, on the first page without having to click on each product.

Avantages

Very intuitive. Very fast / responsive. Very orginized app.

Inconvénients

The Price for me as a startup is a little high. Should have levels of business revenue.

Avantages

Booqable is very easy to use and comes with a free booking website, Mobile App that are very very easy to use.

Customer service is great and Booqable are open to listening to improvements.

Inconvénients

The calendar feature could do this some improvement

Avantages

I like the different options they offer along with the easy set up that is specific for rental companies like ours.

Inconvénients

Sometimes learning the website builder has been difficult because I’m not Tech savvy but needed to learn this to launch my business.

Alternatives envisagées 

Pourquoi choisir Booqable 

Logiciel antérieur 

Pourquoi passer à Booqable

Avantages

Great for rental bookings, support is great for navigating nuances.

Inconvénients

Not the best for sales, awkward interface when a customer purchases through site. Support isn’t live, therefore you have to wait for a response which on weekends, can be delayed.

Avantages

Booqable is the best platform I could find at the moment for rental products at the market.
Very intuitive platform, enabling independent service. Possibility to track status and history for each product separately. Great rental calendar and a system connected to it in the background, booking reserved products.
Last but not least - Great support team!!! :)

Inconvénients

There are still many possibilities for the development of the platform. A milestone would be to build an integration mechanism that would allow simple connection via API with payment providers other than Stripe and with courier companies.

Avantages

Booqable made it possible for us to launch our rental service in a very cost-efficient manner. It would not have been possible without them. Their system is very robust for the base functionaliteit of a rental system: booking, reservation and asset tracking over time. The website builder is very intuitive and you can really get great and professional results without getting into the technicalities. Also the existing links with external apps work very well. I'm particulary happy about the flexible payment and invoicing options provided by booqable and the collaboration with Stripe.

Inconvénients

While Booqable has proven to provide great value and support for launching our rental company, it's just not quite flexible enough in some regards. For example: delivery options are very limited, it's not possible to set article (or variant) specific rental periods, pop-ups for marketing actions or mailing list subscription is not possible when using the booqable website builder, neither is a chatbot. All not really business-critical, but would be nice to have.

Avantages

It is very easy to navigate scheduling as a customer through our website. As the admin using the back end of the software, I find it to be pretty user friendly. It does take time to get the hang of all of the features, but I think I am well on my way to being able to maximize all of them. I REALLY appreciate being able to get customer support quickly.

Inconvénients

One thing I notice on the customer end, if you select a date range and an item is unavailable, if you close the page and then open it again, at least on my desktop, it seems to save that date range and then pop up as “Unavailable”. It doesn’t reset so the customer initially sees “Available”.

I also wish I could set different pick up times for different items. We have 3 saunas and as far as I know, I can only pick 1 time for all 3 units. I may need to ask support about this.

I wish it was a little more clear with the safety deposits being returned. I want to be CERTAIN my guest receives that deposit back once I submit the approval. I find myself having to search for confirmation that that has happened.

Our town has different tax amounts based on where you are providing service. It would be super handy if the system could recognize an address as either In City Limits or Out of City limits so I could charge the according tax amounts. Right now, I either over charge people or under charge people.

Avantages

I liked their pricing, ease of use, and functionality. I also appreciate their staff, they are personable and quite knowledgeable. If I have a suggestion for a feature they will pass it along to their team. I had trouble setting some things up and they sent a video of themselves going through a tutorial for me.

Inconvénients

At first, I found some of the functions confusing but with some time and assistance, I understood them. An example is that they don't have categories, they have "Collections".

I wanted to make a subcategory and I couldn't figure out how to do it. I asked a question and was told that they don't have that feature for their website builder but there is a workaround for it. They said that in the future, the function for a subcategory is something they may add/ or are going to add. The workaround, however, does work! I was able to create a subcategory with their suggestion.

Alternatives envisagées 

Avantages

Booqable is clear in what it is (and is not). What they do, they do well. I really appreciated the availability of the various "ready to go" themes that could jump start my creativity in building a website from scratch. For someone brand new to the process, having a beautiful and professional looking theme that closely matches your industry, along with a step by step process that leads you through completing your website, is excellent. You feel like you are making progress right away! In addition, I cannot say enough positive things about Booqable's team of support staff! I opted for additional paid training sessions which were recorded for me to review over and over again in my own time - these were a life saver! I began my work with [sensitive content hidden] and completed my training sessions with [sensitive content hidden]. Both of these individuals were professional, kind and most of all patient. [sensitive content hidden] was encouraging every step of the way, working to understand our business, our inventory, answering my many questions, showing me exactly how to work with Booqable features and consistently following up and following through on promises. I relied heavily on these sessions , even getting up WAY early (due to time zone differences) to get the information in this supportive way. It felt like we were friends by the end of our time working together.

Inconvénients

Some of the labels and terminology used on the site were unfamiliar and unclear for me. I struggled to understand initially how to get Booqable to do what I wanted. I suspect this would not be true for others who are familiar with the industry. Fortunately, [sensitive content hidden] and [sensitive content hidden] were right there to assist.

Avantages

Customer Service
Intuitiveness (for staff and customers alike)
Customizability
Ease of Setup

Inconvénients

There is not much I dislike; though we are new, I have been very happy with the process. I do wish the essential plan came with a small limit of coupon codes. I would be interested to see how much business we could drive with just one or two codes. I do think it is fair to have package capabilities on the next tier up and we may look at this for a future season if all is going well as hoped.