Join It

Avantages

We love using Join It. Their customer service is amazing and goes beyond what was expected and what ive recieved from any other company.

My organization loved our free trial so much (30 days. ) we have decided to subscribe on an annual basis.

Inconvénients

Obviously as a nonprofit justifying spending money is really hard. While we always would want things to be cheaper for us, the cost also was the lowest we had found for the best platform/features.

Avantages

Join It is a really intuitive platform, super easy for our whole team to use, even those who don't regularly need to. For us, key features were the Eventbrite integration, it wasn't the right step for us to have all our ticketing on our own website, Eventbrite has features we love and don't want to get rid of. Then, the customer service, it's prompt, responsive and very accommodating. Our other favourite features are the reporting capabilities and formatting of the membership profiles and the sign up page.Join It is also constantly in development, they are actively always building and evolving the platform.

Inconvénients

We've had a few ways in which we'd like to use the system not quite work out, however, that would be the same with any system that isn't a custom built system for your business. Through emailing Leah, we've always been able to find solutions.

Avantages

Initial ease of use and clarity of finctions.

Inconvénients

Unannounced changes effecting payments

Avantages

Integrations will other apps a small club needs such as Mailchimp, Eventbrite and Quickbooks.Once setup mostly works by itself to track membership payments and renewals

Inconvénients

No API or access to backend in basic edition, there is webhooks in more expensive version.

Alternatives envisagées 

Pourquoi passer à Join It

Avantages

Setting up membership types, the integrations with leading tools, and the ability to accept online processing payments via credit card were all big draws for this software. The software is also incredibly easy to use.

Inconvénients

There are some Quality of Live improvements that could be made to the user experience such as the ability to get an invoice directly from an user's membership record (instead of clicking through to the payment processor's website), the ability to store a document in a membership record (some memberships can require verification of eligibility), and having more freedom/flexibility in payment processors (Stripe is okay, but some more competition is never a bad thing). But none of these are deal-breakers.

Alternatives envisagées 

Pourquoi passer à Join It

Avantages

The ease of use, integration with leading software, and impressive customer support.

Inconvénients

It's still pretty new, and some cool features are still in Beta stage (member directory, uploading contacts)

Avantages

My favorite feature of Join It is that it focuses on managing memberships. Many of the other CRM solutions we discovered provide 25 features, but are lacking on member management.

Inconvénients

Sometimes the website is slow and data entry takes a bit too long.

Avantages

I like the simple, minimalist approach. User friendly and really great customer support. Has all the basic features a small organization needs

Inconvénients

Price is somewhat high compared to other full blown apps doing much more than joinit. To upload your members database you will need to submit manually to customer support. All other competing apps I have tried will do this automatically with your mapping input. Does not have webpage features, just very minimal and basic. Financial reports are lacking.

Alternatives envisagées 

Pourquoi passer à Join It

Avantages

JoinIt is easy to setup, use and maintain. We have roughly 1500 members and the software has made our management so much easier than the manual way we were doing it before. The technical support with JoinIt is perfect. Not just good.

Inconvénients

A few features we would like to see in the future and not yet implemented.

Avantages

I enjoy the interface of Joinit. It is fairly easy to add, delete, and check on members and their information. It helps that sending emails to members is fairly easy as well.

Inconvénients

What I like the least is that emails to our members are very limited. It seems that the only two options are automated emails and quick/easy emails that have limited capabilities.

Avantages

Join It is very simple to set up and use. Much is easier than other membership software I tested. We were in action in two days.

Inconvénients

The membership categories are easy to use, but graphically they are quite different. More expensive membership apps can provide a single widget that allows new members to select different levels, price and billing options. Join IT provides a menu where you select the level you want, select and start entering the information. We have 22 different levels, the list gets long and would work better with a widget that offers all the options.

Avantages

The ease of managing members and its simple integration into multiple other applications makes a lot of the daily work easier. There was a slight worry to the learning curve for members but for the most part it has been ok during our rollout. Payment integration has been amazing. and integrations with MailChimp and slack have taken many steps out of the process for me.

Inconvénients

I feel there are a few features that I would have liked to see a bit more intuitive or better integrated. I would like the ability to edit our membership page a bit more stylistically. The way membership renewals happens gets a bit confusing which has cause double memberships showing or a few manual adjustments to member levels. I feel if a membership is annual, then all the options should be available at once instead of having to do multiple clicks.

Avantages

The membership renewal feature (automatic emails) is very effective and saves time.
The merge memberships feature is very useful!

Inconvénients

Inputting offline payments (e.g., from checks or cash) took a bit of time (and trial and error) to understand. But after we entered several and corrected some of our mistakes, we understood how all of the fields worked, and it made sense.

Avantages

JoinIt made it very easy to establish membership levels and then change them as needed. As a new organization we knew we wanted to make an introductory offer to our legacy mailing list, but we weren't sure what the second phase would look like when we opened up to the public. Once we decided we were able to immediately implement the program with incredible ease.

Inconvénients

It's hard to find a knock against this platform. As the executive director of our organization I'm pretty busy with work in a number of areas and needed something we could rely on which was also intuitive and user-friendly. JoinIt provided all the bells and whistles we needed right away, and right at our fingertips.

Avantages

We value our time and Join It provides us the ability to be efficient. Easy interface. The support team have excellent people that understand the situation and always provides pertinent advices!

Inconvénients

The way information is presented is always a subjective matter, so even if I would say I would like the organization of the interface to be changed, it would maybe not be the preferred choice for everyone.

Avantages

It is simply an excellent administrative assistant that contains all the necessary components to help keep an organization afloat.

Inconvénients

We still do not have the certainty of knowing if the connection between this system and our bank account is effective and without having details. We have yet to see how effective this system is to manage the accounting of our activities and the memberships of our participants.

Avantages

Easy to use interface
Integration with MailChimp
Customer support

Inconvénients

There is no integration with PayPal but understand that this is on its way

Avantages

Incredibly easy to use and set-up, with a friendly and fast support team too for bouncing questions off of. The membership database is super customizable, which is perfect for our needs as a museum. We can export data using tons of filter options, like specific membership types or date ranges of join/expiration. Also amazing integration with Eventbrite! This offers us a way to provide discounted and free tickets to members, offer different perks amount different membership levels, and track all of their discount usage in one place, while creating a seamless and simple experience for the member when checking out on Eventbrite.

Inconvénients

No gift membership option, which we would LOVE to see added in the future. Also would like to see the digital membership cards be expanded to be able to include multiple logos, such as logos of other institutions we have partnerships or reciprocity with, as well as a space for text on the back of the card to provide hours, contact information and our current exhibitions like Cuseum offers.

Avantages

Visually clean page that is easy to use for members of all ages
Ease of use and navigation
Layout of tools
Very responsive customer service department
Reasonably priced
Streamlined with other services such as Survey Monkey, Constant Contact, etc.

Inconvénients

I have no cons at this point and would recommend this product.

Avantages

Coming in with no knowledge of the software, I feel like I learned my way around very quickly. It seems to do everything my smallish organization needs it to do. The customer support is very friendly and fast.

Inconvénients

Like any software, there are some labyrinthine paths to getting certain tasks done.

Avantages

It takes out the double work of adding discount codes to all of my events when a person subscribes to multiple events. Perfect for someone who hosts multiple events where a season subscriber is paying a recurring membership fee outside of eventbrite and needs access to multiple shows.

Inconvénients

There are some potential options that seem very close to happening. Like an integration to analyze how many times a customer is using the code? Customer activity.

Avantages

Join It online is really amazing and has a proper size; it's not huge and easy to try! It is comfortable to use instead of my internal old database at office. I'm trying to test it more than two months. Its so different between the old and this one! I would love to support you with any ideas. I hope you will develop and enhance the system even more. Its good that there are Arabic and English fonts.

Of course thank you very much for supporting non-profits organization :-)

Inconvénients

1. JOD currency is not available, I wish to add it as an option in order to support the processing of membership due in different currencies in the world. Because we are in Jordan and working at RSCN since 1966, and we are required to offer our membership online.

2. There is no an interface to allow us to design and edit the pages. we hope to develop it with your help.

Avantages

This is the most user friendly membership management program I have ever seen.

Inconvénients

Nothing thus far. Everything seems to be user friendly.

Avantages

we were looking for product that we can fundraise for our non-profit with a membership based donation! it does exactly what we need, emails, digital cards, create a membership base.

Inconvénients

we are working on it as we speak, all good so far, customer service [SENSITIVE CONTENT HIDDEN] was wonderful and there for the help as needed :) and very courteous! 5 stars

Alternatives envisagées 

Pourquoi passer à Join It

Avantages

We appreciate Join It for it's ease-of-user and intuitive user interface. Also, because we're only a medium-sized non-profit we like how affordable their options are.

Inconvénients

Currently, Join It doesn't provide a Content Management Solution as a part of their service, so we have to use WordPress instead.