MaintainX

Avantages

The customer support has been above and beyond. [sensitive content hidden] has been guiding us every step of the way and has been outstanding in setting up our system. He is a credit to the company.

Inconvénients

I haven't found any yet. The entire process from start to finish and ongoing has been excellent.

Avantages

MX's customer service and support team is outstanding. Always knowledgeable and available to help.

Inconvénients

The mobile application does not offer 100% of the features provided in the desktop version.

Avantages

I chose MaintainX because it is the only CMMS that has a fully functioning app. There is nothing I can do on a PC that I can't do on the app. My maintenance staff all have iPads and can access work orders and asset data anywhere in the shop including user manuals and schematics. No more running back to the maintenance shop to find the manual.

Inconvénients

The ability to print QR codes would be great.

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

Its an all in 1 program. i used to have to navigate multiple programs to get the same information found here.

Inconvénients

So far so good. no complaints! Its a comprehensive package!

Avantages

- The convenience and ease use but also the ability to rely on support and service from MaintainX

Inconvénients

Copying and pasting assets takes too much time.

Avantages

User Friendly . Very robust system. Makes spare parts management easy.

Inconvénients

The Apple barcode scanning when using bulk printed QR codes. The ability to distinguish the units after the URL code is not working with apple. It does work with Android though.

Avantages

Ease of use and integration and setup. MaintainX was a easy system to setup and works well in a large environment.

Inconvénients

Ability to edit the request portal and lack of inspections apart of the solution, without an integration with another software. Would be great if MaintainX would partner with SafetyCulture as a single source solution.

Avantages

Great Customer Service and training from the MaintainX team. Ease of use within all the modules. Ability to use both mobile devices and web browsers. The audit trail for all modules help with my data integrity requirements.

Inconvénients

I don't have any complaints at this time.

Avantages

You will have ease of management on spare parts inventory, preventive maintenance schedule and procedures

Inconvénients

Need to have custom dashboards on meters we want to see performance

Avantages

It is user friendly for the most part. Good interface for user. Easy to export POs.

Inconvénients

On the PO side, the option of not copy and pasting to the Item list is not good. Having to type in each item that is not in inventory is timely. Also the PO number should be larger in size. And be able to list the vendors address and information.

Avantages

Very user friendly and easy to set up. Easily accessible with the software being mobile/tablet friendly.

Inconvénients

The extra add ons which you only get with the enterpise account. Also you cant prioritize work in an orderly manor.

Avantages

Clean user friendly program that makes tracking maintenance a breeze

Inconvénients

No non user input for things like inspections, meters, etc.

Avantages

Ease of use. UI is very easy to understand. Flexibility with reporting and free form fields for notes are helpful also.

Inconvénients

Per user fees. Maybe an enterprise license for unlimited users is an option. With our changing environment, number of users changes (both up and down) quite frequently.

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

the whole platform is great. plenty of features and it is easy to use for admins and techs

Inconvénients

WOs will not reoccur if the previous WO is not completed

Avantages

ease of use, MaintainX is a very intuitive platform for maintenance work orders, and preventive maintenance scheduling.

Inconvénients

It has Taken us quite a while to integrate parts management into our maintainX routine

Avantages

I love to create forms to do my checks easily

Inconvénients

I do not have any issue using this app...

Avantages

Interface and user experience. Automation features.

Inconvénients

Compared to other CMMS software i have used, the user customisation ability is more restricted with MX

Avantages

Versatitilty to meet a variety of needs within the company.

Inconvénients

My time is limited and figuring out all the options within the program takes some time.

Avantages

Ease of use. Its very user friendly and has a fantastic user interface.

Inconvénients

We use the time feature of the work orders and while the web app will start a timer it does not actually log that time, it has to be done manually. Same for moving a WO from open to in progress, time is not tracked

Avantages

Very comprehensive and easy to use. App works well on mobile devices. The PC app is great, as well.

Inconvénients

I have not had any specific issue with MaintainX.

Avantages

I like the automated maintenance tracking system.

Inconvénients

The system is lacking a log book. I would like the ability to log a significant event without having to create a work order.

Avantages

The ease of access to reports and the easiness of being able to fill them out.

Inconvénients

there isn't really much to not like about it.

Avantages

One of the best things about MaintainX is how easy it is to use. Everything from setting up procedures to actually completing work orders has been set up to be simple to use and easy to navigate. The support team worked with us to get all our information transfered over and did a great job explaining how everything worked within the system. This helped to make the transition to a new system much easier than what we had expected.

Inconvénients

Not being able to batch print work orders if needed.

Avantages

Easy to use. Lots of customizable features.

Inconvénients

So far no cons. All of my issues and questions have been addressed.

Avantages

The system runs on PC and mobile at the same time. The mobile app allows the technician to take photos, text, and describe the work being done. All the information once entered into the mobile app can be seen at any device with the MaintainX software in seconds. MaintainX has multiple ways to create inspections, pms, and work orders for the onsite technician's input.

Inconvénients

It takes some time to develop your inspections, pms, and work orders.

Avantages

- User friendly, easy to train new staff
- Work order detail including photo's
- Built in communication tools
- Great filtering options when drilling down on specific data

Inconvénients

- Asset hierarchy is not robust, however 'location' hierarchy is.

Alternatives envisagées 

Pourquoi choisir MaintainX 

Logiciel antérieur 

Pourquoi passer à MaintainX

Avantages

Ease of use and implementation. Helps ensure a quality service
Serves as training on new technicians

Inconvénients

Does not have decent bearing analytics at this point

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

Keeping track of my maintenance procedures and workorders, allows me to keep track of spare parts inventory and spending.

Inconvénients

At first it was hard to work around and figure out how to do somethings but it was more learning how the software works.

Avantages

We like how it tracks everything and how well we are able to stay on top of our work orders.

Inconvénients

I really can't think of anything right now

Avantages

The workflow is easy to learn and becomes second nature in time.

Inconvénients

The inventory management system could use some updating.

Avantages

does everything you want a asset management program to do and does it with ease

Inconvénients

not a lot - pretty happy overall. Its been a very well thought through product

Avantages

I use most of the features on the system and they all have helped turn our facility around and stream line the process of work orders and PM's for the equipment.

Inconvénients

I haven't found anything that hasn't been addressed or changed to accommodate to my needs by [sensitive content hidden].

Avantages

Simple and easy to use, and was super easy to implement.

Inconvénients

I wish that I could save a signature so I wouldn't have to manually sign work orders

Avantages

Everything is in one spot and easy to find between work orders and invoices

Inconvénients

On some functions there is no end button

Avantages

I like the ease of use MaintainX offers to users, work order organization, and inventory management.

Inconvénients

I have trouble getting repeat work orders to generate properly.

Avantages

easy format with submitting any request.

Inconvénients

nothing so far all the features are easy to use

Avantages

Great customer service and response to additional product designs.

Inconvénients

Limited supply chain/Inventory capabilities

Avantages

it is a very good control, The parts inventory is amazing and the work orders are awesome too

Inconvénients

sometimes the app is working slowly, but in general it is a very nice app

Avantages

MaintainX is inexpensive for our operation. It is also very intuitive and easy to use for beginners

Inconvénients

KPI data reporting, mobile application cannot see reporting

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

it centralized our CMMS into an electronic system

Inconvénients

complicated, and might not our regulatory requirement

Avantages

It consolidates reporting, inventory, and workflow all into a single, easy to use system

Inconvénients

Currently doesn't have reporting for inventory cost changes or workflows to help with cycle counting

Avantages

Very inclusive the aspects needed to operate a maintenance department.

Inconvénients

I didn't have it at other facilities. There isn't a means to print labels for inventory through the program.

Avantages

user friendly, fast
superb customer support

Inconvénients

need better communication on upgrade or changes.
I wish there should be a basic training on understanding how the data relational between modules.

Avantages

Easy to use, very user friendly, how simply the app is

Inconvénients

What I don’t like is when started a time it’s only visible on that device

Avantages

The ease of access whilst using the app and how user friendly it is.

Inconvénients

Not being able to contact students through the app.

Avantages

The support offered to our team to optimize the product

Inconvénients

This product can’t always personalize to exactly what we need.

Avantages

MaintainX streamlines maintenance, operations and team management. It’s feature is user-friendly interface that makes it easy to track work orders, manage assets and communicate with team

Inconvénients

The cost of the premium plans could be a limiting factor

Avantages

The MaintainX PC User interface is easy to navigate and the App just makes it simple for the maintenance staff.

Inconvénients

I have yet to find anything that I didn't care for in the software

Avantages

I love how easy is was to learn how to use MaintainX.

Inconvénients

Not being able to add more than one asset to one work order.

Avantages

Ability to track jobs individually including MHs & Parts while being flexible and open to changes.

Inconvénients

This is close to being a project tracker but not quite.