MaintainX

Avantages

It is easy to implement. First time users can grasp concepts quickly in this program.

Inconvénients

lack of dashboards that display information vs. having to using filters

Avantages

Tracking of assets and work history means you can keep your boss and coworkers up to date on what’s going on. To help teams outside your department communicate. But most importantly, track what work has been done to inform what needs to be improved this time.

Inconvénients

MaintainX needs a further options to upgrade their filters on the fly. So that highly specific filtering can occur.

Avantages

Ease of use, Support and cost but Traceability at the tip of your fingers!

Inconvénients

Not much that can think of. Platform is very streamlined!

Avantages

Everyone can communicate all at one place.

Inconvénients

Nothing yet. I haven't been on here long but it is working good for what we need.

Avantages

La facilidad del uso a la hora de programar tareas de mantenimiento

Inconvénients

En la versión móvil puede que no se encuentren con facilidad algunas funciones

Avantages

It keeps track of all of the information

Inconvénients

It's easier to do it on a computer then the I pad

Avantages

Been using MaintainX for nearly 2 years and it help us a lot with documenting everything in both production and engineering department

Inconvénients

Nothing, MaintainX is super user friendly software. Everyone needs to try it.

Avantages

Always forward thinking. Support team is awesome!

Inconvénients

Inventory tracking and movement needs some help.

Avantages

The overall set up and integration was extremely easy, a few days sat down with my current schedule and I was able to transfer it all over and create a much better system. As well, the customer service is always very friendly and quick. Also, whilst using it there seems to be constant upgrades to the system based off of user feedback which is nice to see. We use this everyday from service reports to PPM and stock checks. The QR codes for assests are EXTREMELY useful.

Inconvénients

Some features could be better streamlined to do more complicated checks, but most ideas are possible with the time. Also a more editable request portal would be ideal

Alternatives envisagées 

SAP Business One et UpKeep

Pourquoi passer à MaintainX

Better reviews when looking online.

Avantages

Easy interface. I can find a work order quickly.

Inconvénients

Not easy to fix mistakes. Could improve on edit functionality.

Avantages

The W/O procedures option is immensely useful in ensuring employees know exactly what is expected with less training.

Inconvénients

I like most everything, but some of the reporting/tracking makes the screen feel a little busy.

Alternatives envisagées 

Fiix

Pourquoi passer à MaintainX

They didn’t cancel or postpone any appointments, and they were the least pushy while having the best presentations.

Avantages

The price is great for the product you get. It is a really easy program to use with a great mobile app for my team to track and complete work orders. It keeps everything really organized and is easy to track with projects.

Inconvénients

There are a couple of updates that I would like to see like tool check out programs and some more location options but it is a great program.

Avantages

Efficient and easy to use. Integration features along with team involvement options are commendable.

Inconvénients

Creation of only one parent asset. Since we use maintainx for buildings I'd like if I had options to assign more than one parent asset. For instance: Generator Room->Ground Floor->Building X.

Avantages

MaintainX has allowed us to increase productivity and efficiency by a huge amount! The ability to have our staff create requests at ease is a huge asset. The work orders allow for us to have a detailed list of tasks that need to be completed during the day/week.

Inconvénients

I would like the ability to edit or add previous meter readings. This would allow for an easier and quicker onboarding of the software for companies. This also allows for the new company to have up to date metrics and reports on their meters from day 1.

Alternatives envisagées 

eMaint CMMS

Pourquoi passer à MaintainX

The simple and easy to use app along with a simple UI was one of the biggest reasons why we chose MaintainX. We wanted to make sure that all of the staff would be comfortable with learning the new system and have a smooth onboarding experience.

Avantages

Very simple to use,and its bilingual so i dont have to translate everything that i assign my team

Inconvénients

Hard to upload some files,and I'm hoping to learn about how to do accurately do inventory

Avantages

Setting up work orders, asset, parts and procedures is very simple. User interface is intuitive.

Inconvénients

Needs more user types, with appropriate cost, to allow for greater flexibility

Avantages

I like be able to have it at my mobile and on the go when the store needs issued addressed.

Inconvénients

The app does not have any major known issues.

Avantages

Customer Support, workflow setup, automation, ease of use.

Inconvénients

Registeration of requesters
Cost of full license (especially for nonprofits)

Avantages

I like how easy it is to create work orders

Inconvénients

No dislikes, have found it to be very user friendly

Avantages

The system is very user friendly and easy to use.

Inconvénients

The system is so easy to use I haven't found one yet.

Avantages

The app is very user friendly, no need for training.
Keeps track of everything that need to be repaired & makes it simple for staff to see what still needs to be done.

Inconvénients

We do not have any complaint at this time. The product does what it was bough for.

Avantages

It is easy to use and navigate through.

Inconvénients

There isn't much to disklike at all with this program.

Avantages

The program itself is easy to learn and use. Support has been outstanding

Inconvénients

The reporting module has not been easy to understand

Avantages

The availability of the information for my staff and myself to access 24/7.

Inconvénients

The mobile app is not fluid with the desktop

Avantages

La forma de enseñar en sus cursos y la facilidad que se aprende.

Inconvénients

Que no se pudo descargar el certificado.

Avantages

The image drag and drop feature was great for setting up our parts inventory.

Inconvénients

Creating blank forms to print for data collection was not the best way to go using MaintainX.

Avantages

The ease to send WO to my team, record issues and keep control of inventory

Inconvénients

nothing really, wish we had this years ago

Avantages

Ability to schedule work orders and inspections in advance, in addition to the easy ability to add and create users as needed. I love that the resident who submitted the work order gets an update by email each time it is updated, and we no longer have to follow up with residents; MaintaX does that for us!

Inconvénients

The report feature could use some fine-tuning. It is adequate, but some things could improve.

Avantages

The ease of use
The logging of information

Inconvénients

Wish the inventory control portion was a little better

Avantages

Ways to keep scheduled pm done on machines

Inconvénients

All the notifications that come with the classes.

Avantages

It is very easy to use and pretty fast. Love it

Inconvénients

Everything works great for my use.Obly really use work orders

Avantages

Filtering on work orders and assets as well as how customizable data columns are

Inconvénients

simple things like alphabetizing naming and not being able to run reports or view all instances under one view (for admins)

Avantages

It's intuitive and flexible. Easy to learn and share information.

Inconvénients

No complaints at this time. It's intuitive and easy to learn quickly.

Avantages

The simplicity of the app which makes it easy to navigate

Inconvénients

At the moment, don’t think that there is one thing I dislike.

Avantages

Great team to work with during implementation.

Inconvénients

needed some additional assistance to get the implementation going

Avantages

User friendly and easy to navigate platform

Inconvénients

nothing to dislike about the services offered through maintain x

Avantages

The ability to have so many different types of equipment, departments, all in one place but able to filter out and make personal filters to see exactly what you are looking for.

Inconvénients

On the mobile app there isn't a tab for requests if you're a user. It would be a benefit if you could see all requests and filter with the same capability as the desktop version. It's still in the mobile app but not with the same capabilities.

Avantages

I really enjoy its simplicity to use. Makes it very easy to learn.

Inconvénients

There's not much that I do not like about it

Avantages

I like the ability to run reports on work orders to track completion by orgs and individuals.

Inconvénients

I would like to be able to move work orders across orgs.

Avantages

Ease of use with MAU for my Maintenance Team

Inconvénients

Some customer support representatives are heads and tails different than others, some know it well and other don't know a thing.

Avantages

Great customer service. Whenever I needed help with the app or any billing related issues they've been quick to respond and helpful.

Inconvénients

It would have been helpful for us as a property management company to be able to add more client profile information and files.

Avantages

they were responsive in email but not in meeting and talking about our PM reports.

Inconvénients

the response was to schedule a zoom the next week, kept going on and on without any production. We had an account for a year but never used the software because they wanted more and more money to set up reports.

Avantages

Easy to learn, teach, and implement. It is the closest to paper on the computer I have tried.

Inconvénients

You cant have more than one asset per work order

Alternatives envisagées 

eMaint CMMS et Fiix

Pourquoi passer à MaintainX

The user interface was excellent, reporting was easy to use and understand, price was reasonable, support was excellent

Avantages

MaintainX has streamlined work order generation and communication in our plant. Work requests are easy to generate, review and assign, with all parties receiving notifications on their mobile devices and workstations. PMs are also automated, with technicians recording hourly meters at weekly intervals and lubricating and maintenance procedures automatically generated through work orders.

Inconvénients

I am currently very new to the program and at an early stage of our companies implementation. I have not encountered an issue with MaintainX yet that I felt was problematic.

Avantages

It's simplicity. It seems very user friendly

Inconvénients

When creating procedures, the creation process is a bit complicated. The AI generated procedures are not very easy to manipulate in order to populate a procedure that works for the intended usage.

Avantages

Coming from an older program into using something so modern and up-to-date, I love the access and capabilities it has. It's modern, it's supported by a great team with exceptional customer service means we get the help when we need it.

Inconvénients

I would say the limiting sites. We would need to have more than just one site (which comes with premium) but since the extra are just for enterprise, it's kind of a headache trying to shuffle things around.

Avantages

Very easy to set up assets/locations/parts with any necessary info about each one.

Work order comments now indispensable in repairing and maintaining equipment, being able to add photos notes and voice memos helps keep track of issues and requirements.

Requesting portals useful for operators to quickly report problems.

Inconvénients

Parts inventory management could be more in depth for unit quantities.

Avantages

MaintainX was very easy to customize to our needs. The techs were very helpful in taking our criteria, and helping us set up a system that works for us and our clients. We highly recommend them!!!

Inconvénients

We would love to be able to upload our own bulk work orders in order to have control over the timing of when they are seen by our technicians.

Avantages

Ease of use, user friendly, android and IOS apps to use on mobile devices.

Inconvénients

Do not have any cons at the moment. Used sharepoint before for work tickets and other tracking purposes, was tied down to have to use a desktop or laptop.

Avantages

I like that you can upload before and after photos of the items that need addressed. This is especially helpful when working across multiple sites and shifts.

Inconvénients

So far I haven’t found anything that I dislike about maintainX.