En savoir plus sur Document Compliance Network

Document Compliance Network est une solution cloud qui simplifie la gestion de la documentation de la sécurité alimentaire pour les fabricants, les distributeurs, les courtiers et d'autres entreprises. Elle est conçue pour faciliter l'élimination des processus papier tout en rationalisant la préparation aux audits. Grâce à un coffre-fort de stockage crypté, les entreprises peuvent stocker divers types de documents internes, comme ceux relatifs à la formation des employés, au renouvellement des licences, à la maintenance des équipements, aux inspections, etc. Document Compliance Network comprend des fonctions de suivi automatisé, d'historique des documents, de consultation d'archives et de flux de travail automatisés pour les documents internes, entrants et sortants. Cette solution peut identifier les documents avec des dates d'expiration et émettre des notifications automatisées à leur sujet. En outre, cette solution comprend trois tableaux de bord, à savoir le tableau de bord des fournisseurs, le tableau de bord des clients et le tableau de bord interne, qui fournissent des détails sur la gestion des documents. La tarification est basée sur le nombre de sites. Elle est proposée sur la base d'un abonnement annuel. L'assistance est proposée par téléphone, par e-mail et à l'aide d'autres ressources en ligne.
Document Compliance Network Logiciel - 1
Vidéo de Document Compliance Network
Document Compliance Network Logiciel - 1 - aperçu

Document Compliance Network - Prix

Document Compliance Network n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de Document Compliance Network est disponible à partir de 9 600,00 $US/année.

À partir de :
9 600,00 $US/année
Version gratuite :
Non
Version d'essai gratuite :
Non

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Mitch
Mitch Afficher plus d'informations
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/02/2023

Pleased for over 2 years

Every integration that we have had with Document Compliance has been very positive. When they updated their software, they offered individual training and they listen to their customers to constantly add new features.

Avantages

The most convenient feature is that customers are able to simply upload documents to the database through a link rather than creating an account like other software. It makes for a much more seamless customer experience. The cost is also significantly more affordable that other more complicated products. Setup was relatively easy. We went from a very manual way of tracking supplier documents to Document Compliance. It has saved us considerable time in managing suppliers.

Inconvénients

Originally, the software had a lot of bugs but with the new software released last year, there are not any cons that I have experience so far.

Réponse de Document Compliance Network

We really appreciate feedback Mitch. Thank you for being a customer for so long! We love hearing that going from tracking manually to using our software has saved you so much time. We aim to keep our software up to date with what industry needs. We are so happy our software update made your supplier management easier!

Répondu le 20/02/2023
Molly
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 04/11/2024

Stress free documentation

10/10. I upload documentation in the blink of an eye. It is so quick and simple to do. I love it!

Avantages

It is quick, fast, and easy to work with.

Inconvénients

Cannot put too many COA's into one document.

Lindsey
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
3
Support client
5

4
Publié le 26/05/2023

Great customer service

Avantages

The support provided [sensitive content hidden] was fantastic. She was always on top of answering questions and was willing to talk a call whenever help was needed.

Inconvénients

The user interface could be updated to have a more modern feel.

Katherine
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/12/2024

Wonderful Program

I recently started using the program and have been very impressed! This is the easiest Supplier Document program that I have ever used including other large Supplier Document programs. The response from the suppliers has been amazing which has only increased compliance. The review function is easy to use, including providing feedback. Uploading documents is also super easy! The Technical support for this program is also top notch.

Avantages

Easy to use! Not confusing. Easy for suppliers to upload documents. The review process is fantastic.

Inconvénients

I watch the training video and haven't had any issues yet. The support has been amazing!

Philip
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/09/2023

Great software

It's working well. It has enabled us to easily "see" what is happening with each supplier at a glance.

Avantages

"DCN" is a great tool with all of the necessary features needed for Quality/Food Safety personnel to keep track of internal and external documents, supplier compliance, etc. while freeing up time to complete other tasks and of course reducing paper usage while maintaining documents in one centralized and easily searchable package.

Inconvénients

Nothing so far. We have been exposed to DCN through some of our customers and liked how easy it is to use the software.

Natalie
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/06/2023

A great program at a fraction of the cost of similar programs

We have been very pleased with the affordability, the assistance in emailing our suppliers, and the ability to download and save multiple documents. Individualized refreshers and trainings with [sensitive content hidden]
have really helped our team better understand the program.

Avantages

The training and customer service has been amazing. They have listened to our feedback and tailored and updated the program to better meet our needs. It has become a very efficient way to contact suppliers and manage our food safety and quality documents.

Inconvénients

Initially we were unable to export multiple documents at the same time, and had to handle documents one at a time. The program was enhanced to allow for mass export/emailing and that has been very helpful.

Derek
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/03/2023

Document Compliance Network is tailored for food safety compliance.

We use DCN to maintain QA documentation with food suppliers. It is our central repository for documentation including Third Party Audit reports and HACCP plans.

Avantages

DCN is written with users in mind. It is intuitive and easy to navigate.

Inconvénients

Despite the fact that the system is intuitive startup support and training is still required.

Samuel
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/03/2023

Great Product

Great

Avantages

Document compliance will shave you at least 2-3 hours hunting down paper work everyday. It not only works to procure documentation but also organizes and checks for expiration. Does everything you want at a price you would not expect for the quality. Support is also amazing and does a great job to ensure a smooth transition. I would recommend this software over any of the other competitors in the market

Inconvénients

Nothing I dont like, if you need a feature thatas missing support is great at helping to find work arounds or even just straight implementation.

Michelle
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/03/2023

Very Satisfied

Very pleasant experience overall with DCN. [sensitive content hidden] was pivotal in the initial set up. [sensitive content hidden] is my go - to girl now. I went from basically a manual compilation of required to a system that has taken the guess work out.

Avantages

What I like most about this software is that it takes the guess work out of requesting the documentation required.

Inconvénients

Initially the software was sending out too many emails to my providers. They were getting very annoyed with the requests. DCN was able to rectify and it no longer is an issue.

Elis
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/02/2023

The Best Software that I ever tried.

I have no complains. The customer service is also amazing, they always help me so fast and answer my questions very fast.

Avantages

I like because all my suppliers are able to upload their documents without doing an account, keeps me update on the expiration and missing files. Send to my suppliers reminders of upcoming missing and expired files.

Inconvénients

The only thing that I would like, would be the access for e-mail templates.

Réponse de Document Compliance Network

Thank you so much Elis for your feedback. We really pride ourselves in our stellar customer service, so it is great to hear you have gotten to experience that! We love hearing that our software has made your life easier! I completely understand wanting access to your email templates. We don't give users direct access to edit the templates because they are in HTML, however they are completely customizable. Just sent whatever you want the email to say to your customer service rep and they can change them for you as often as you may need.

Répondu le 20/02/2023
Teigen
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/02/2023

Manage your suppliers how you want

Overall very positive, any issues I have ran into where quickly addressed by the support team.

Avantages

This platform is very easy to use, the issue with other like products is the difficulty to use the system. With Document Compliance Network the suppliers are not required to have logins, they simply click the link and upload. You decide the frequency of updates to not overwhelm your suppliers with daily email blasts.

Inconvénients

When sharing documents there is no feature to share "Internal" documents along with a suppliers documents in the same email set. For our company structure we often supply our statement letters with our suppliers certifications. Now two emails are sent vs 1 consolidated email.

Réponse de Document Compliance Network

We are so happy that you find our software easy to use both on your end and for your suppliers! Allowing suppliers to upload documents right from their email, without having to sign up or login to upload documents really seems to make a difference in getting supplier compliance. It is great to hear that you like how we keep things simple for the supplier. Thank you Teigen for the feedback on the emails! This is not a feature we have at this time, but we are always looking to make our customer experience better.

Répondu le 20/02/2023
Nicole
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/02/2023

Thank you Document Compliance Network!

The support staff is incredible. Everyone is so friendly and willing to accommodate your requests.

Avantages

The ease of use. The ease of onboarding. The ease of generating reports. All incredible features on this really easy to use software. It is incredibly intuitive and requires little training.

Inconvénients

Storage of more than one CoA would be a nice feature to add.

Réponse de Document Compliance Network

We really think that our support staff is amazing and love it when other do too! Thank you for your compliments on how user friendly the software is. We really appreciate it! Also based on your feedback our support staff would like to talk with you to learn more about what your document flow looks like and what other documents you are wanting to store. We have customers who use the internal portion of the software to house a wide range of documents. If we can't accommodate what you are looking for now, we are always open to new features.

Répondu le 20/02/2023
Catalina
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/02/2023

Awesome Network

Avantages

All of the features are super easy to work with and in just a minute you can set up a new supplier or item without a problem and in a second you will contact them requesting all you need.

Inconvénients

That it doesn't connect with others networks like this.

Réponse de Document Compliance Network

We are so happy to hear that this has helped speed up your document collections for new suppliers and products! Thank you for the kind review Catalina! It is always the goal of Document Compliance Network to make things easier for QA departments. Unfortunately, there are no software's in this space that connect to competitors' networks. However, our software makes it as easy as possible on suppliers allowing them to upload documents right from their email instead of having to login to another portal.

Répondu le 21/02/2023
Melissa
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/02/2023

Easy to use

Avantages

Once the software is fully set up, it is easy to track what needs to be requested and who is in compliance. The best feature is being able to pull up any document needed with the search function in a matter of seconds.

Inconvénients

Setup can be time consuming and stressful depending on the state of your documents. The support team is very helpful during this team and even scheduled weekly check-ins where I could ask minor questions and explore different features.

Réponse de Document Compliance Network

Thank you so much for the review Melissa! We are so happy to hear that your documents are now with in reach in a matter of seconds! Our support staff is always available to help our customers and really do an amazing job. Our average set up time is under 2 hours but it can take longer depending on the state of your documents. Its great to hear that our support staff was able to work at your pace to get the software up and running for you.

Répondu le 20/02/2023
Diana
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 03/02/2023

DCN Review

Avantages

The automated emails are the most impactful for me. Not having to chase supplier's down for their records and documents is great. I also really appreciate the expiration count down that is visible on the dashboard. It gives me a great visual as to where our documents stand. This was very easy to integrate into our business!

Inconvénients

I dislike that you cannot select and remove what is required for "per shipment." not every shipment we receive requires every category I have created.

Réponse de Document Compliance Network

Thank you Diana for your kind words! It is so great to hear how our software has had a positive impacted on you and made supplier documentation so much easier to manage. We greatly appreciate new feature requests from our customers. Thank you for the feedback. Requesting different document types per shipment is not a current feature we have we are always looking for way to improve out software.

Répondu le 20/02/2023
Nely
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 24/02/2023

Excellent Customer Service

Love it.

Avantages

Very simple to use. This program manages my supplier document requirements automatically.

Inconvénients

I want to send personalized requests to my customers sometime. Would love something like Document Compliance as an ERP system.

16 avis

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