Sirvoy

Hi Magdalena, thanks for your awesome review! I was a little unsure what you meant about the booking engine capability but please feel free to ask Support about this in case there is a solution to your problem. They can be reached at [email protected]. Thanks again. Regards, Adele

Hi JoAnn, thanks so much for your great review and your kind comments! Will definitely mention the glitch you talk about to the Dev team but delighted to hear that everything else is to your satisfaction and that you are happy with the support received from our help desk. Always lovely to hear such great feedback! Thanks again, Adele

Hi Sofia, great to hear that you are happy with the new developments and features that are being released and are finding the system easy to use. Regarding the pricing issue you have mentioned, I will be sending your comments to our developers for their attention. Additionally if there is anything else that you feel would help improve the system for your use we would love to hear from you. You can write to us at [email protected] with your suggestions. Thanks again for taking the time to write us with your feedback. Sincerely, Adele Worden, Communications Manager

Hi Michael, a big thanks for taking the time to give Sirvoy this stellar review. We have worked hard to make our system extremely functional but simple to use. It's great to hear that we have succeeded in this ambition! We wish you and your business continued success for the future. Regards, Adele

Hi Christine, we really appreciate your feedback and are happy Sirvoy is providing you with all the help and support you need. We always take on board any requests in case we can incorporate them into future updates so please feel free to convey these to our support team and maybe we can make your wishes a reality in the future! With thanks, Adele

Hi Pedro

We are always happy to hear from our long time customers that they are happy with the system. Also that it's user friendly and you have had no problems training yourself or others.

Regarding your wish to gather more stats, we will soon be releasing a Booking Suite which is designed for revenue management and may help further with statistics collection. If there is anything particular that you would like to see added to our features or if you would like to enlarge on the above please do drop us a line; we would love to hear from you...

With Thanks
Adele Worden
Communication Manager

Hi Filip

Thanks for your review. Its good to hear that are finding Sirvoy a good and stable system. We are constantly working to improve functionality and to add additional features. If there is anything in particular that you are looking for please feel free to drop us an email or a chat as we always try to incorporate our clients's requests when possible.

Sincerely
Adele Worden
Communications Manager

Hi Geir, we're so delighted that you found us; Base 7's loss is our gain! It's super to hear that you've been able to use our customer support to your advantage and they'll been helping you get up and running. Thanks for your feedback and thanks for choosing Sirvoy! Regards, Adele

Hi Edgar, loving this review! I see from your website that you are not our usual client but i'm delighted to hear that you are finding needed solutions to help you run your business well. We work hard to help all our customers find work arounds for problems as they arise so please always feel free to contact our support when you need them. Thanks, Adele

Hi Hardip, this made terrific reading first thing in the morning! Thanks so much for leaving us your feedback and i'm delighted that you are enjoying our system and have had such a great experience with our Support team. With thanks, Adele

Hi John, our success depends entirely on loyal clients such as yourself so we really appreciate your kind words and great feedback. I'm delighted to say that our development team has been working on an improved image gallery for some time now and it is due for release at the end of this month. Thanks for your patience and for bearing with us while we continue to make Sirvoy even better. Warm regards, Adele

Hi Viktor, many thanks for your review. We are delighted that Sirvoy is freeing up plenty of time for other things and that you no longer have double bookings. Great suggestion about the accounting software connection. Definitely one that will be submitted to the developers for their consideration. Many Thanks, Adele

Hi Megan

Thanks for your recent feedback - your comments have been noted and will be sent to our development team.

I have reviewed your account and see that you use our basic account, if you would Iike to upgrade to our premium version you will have the ability to block the statistics by users. If you would like further information on this don't hesitate to contact Sirvoy Support where one of our staff can explain this feature to you in more detail.

Sincerely
Adele Worden
Communications Manager

Thanks for the great review Kevin! The team is always delighted to hear such terrific feedback from our new users. Glad the switchover is going well too, support is there if you do run into any difficulties and you can always let them know if there are any features that would make your job easier. We welcome new ideas and always try and incorporate them into future developments when possible. Thanks again, Adele

Hi Gary, it was great to read through your comments and to hear that we are meeting your needs on all fronts. Thanks so much for leaving Sirvoy this fantastic review. Regards, Adele

Hi Paul, thanks for your review and your feedback. We pride ourselves on offering a fully customisable system that can be adapted for use in most situations and we will certainly use your comments to help improve Sirvoy further. Kind Regards, Adele

Hi Rene, thanks for the super review. We are committed to continuously improving and updating the system so it's likely that your concerns about invoicing will be addressed in due course. In the meantime, enjoy the system and don't hesitate to contact our support if you have any specific requests. Often there are solutions to issues available that they would be only too happy to assist with. Many thanks, Adele

Hi Pedro, hi to you and the team in Portugal! Thanks for this great review, we really appreciate your business and the feedback. Regards, Adele

Hi Anita

Thanks for taking the time to write your exceptional review. We are delighted that you are finding our software easy to use and a powerful tool for your business.

Regarding Sirvoy's data back up. We have ensured that all data is located on two reliable servers simultaneously so if data is lost at one location we have a back up elsewhere. These locations are geographically different so that if there was a natural disaster in one part of the world affecting one server the other will remain unaffected. Data protection is another area that we take very seriously. Sirvoy holds a PCI compliance certificate and in order to maintain high security standards, uses a third party service who specialise in handling credit card details safely.

While much of this information can be found on our site, I most certainly take your point on making it more readily accessible and will send your comments to our web team for review.

With Thanks
Adele Worden
Communication Manager

Hi Paul, great to hear that you have had such a good experience with our support. We work hard to make sure that all our users have all the help they need, when they need it. With thanks, Adele

Hi Adele, thanks for your great review, we're delighted that you're finding Sirvoy easy to use and our chat support helpful. Happy to let you know too, that we currently working on improving our Airbnb connection so this will run more smoothly in the future. Yours sincerely, Adele

Dear Lourdes, thanks for a great review. We're delighted to hear that you are finding Sirvoy a valuable tool that helps you get your job done. I have sent your comments to our developers for their attention in case there is a possibility of getting this released as a future update. If there is any other feedback you would like to send us, feel free to contact us on [email protected]. Sincerely, Adele Worden, Communications Manager

Hi Ploy, thanks for your great review. Good to know that you are finding the software simple and easy to use. The system is constantly being updated and new features are added all the time so you should continue to see big improvements in features and functionality. However should you ever wish for something particular always feel free to contact [email protected] as we really value our client's feedback and suggestions. Sincerely, Adele Worden, Communication Manager

Thanks for the great review Lynn, we are glad you are finding Sirvoy such a valuable resource for your business. Thanks, Adele

Hi Adam

Thanks so much for your review. It's great to hear that you have found Sirvoy so easy to use and functional.

Regarding your feedback on the guest register, I can tell you that this is currently on our development priority list and your review will go straight to our development team for additional attention. As soon as this feature is released we will notify our customers on the Booking Blog so please do watch this space!

Many Thanks

Adele Worden
Communications Manager
Sirvoy Support

Hi Madelene, with such wonderful feedback we can only say thank you for leaving us this great review. Regarding your request for a system inbox I am writing to our developers to let them know about this request and it may end up on the to-do list down the line. In the meantime, thanks again! Regards, Adele

Hi Irish

Thanks for this super review! Your comments are greatly appreciated and I will send on your feedback to our Customer Support as recognition of their hard work and team efforts always puts a smile on their faces :)

Sincerely
Adele Worden
Communications Manager

Hi Mogens, it was great to read such fantastic feedback and to know that the software is working so well for you. I have raised your point about the price editing with our developers for their comments. Kind regards, Adele

Hi Sergio

Greetings and thanks for your great review! Wonderful to hear that you have never had a moments problem with the software and find it easy to use.

Your request for the calendar drag is also on the wish list of some of our other users so your comments will be sent to our developers for their consideration and possible development.

Sincerely
Adele Worden
Communication Manager

Hi Simon, thanks for taking the time to leave us this review. Delighted that you have found Sirvoy to be of benefit to your business. We have released a number of tutorial videos on youtubehttps://www.youtube.com/channel/UCsFiQr7G2oUj998mLz0KvOA and more are being released in the next week or two. We hope that you continue to enjoy using our system and wish you continued success with your business. With thanks, Adele Worden, Communications Manager.

Hi Monika, thanks for your super review. It's always nice to hear that our support has been able to assist and lend a hand where needed. Feel free to make any suggestions on how we can improve to our agents. They always make a note of these and inform our development - we make a point of using client feedback to make Sirvoy even better! Thanks again, Adele

Hi Per, thanks for leaving us this wonderful review. Great that you are finding that Sirvoy accommodates all your daily requirements. Your one frustration has been noted, and as it is a request from other users also it has been prioritiesed by our developers. Hopefully you will see this fix real soon. Thanks! Adele, Communication Manager.

Hi Chris, great to hear that Sirvoy came out on top of all the systems you tested. Your request for more room images has been noted and I will be sure to mention about the discount override issue. Remember too, that any feedback or comments about the system can also be passed along to our support team who will notify development. We can't incorporate every request into the wish list but we certainly will try! Many thanks, Adele

Hi Doreen, thanks for this super review. It's great to know that Sirvoy is providing you with a efficient and stable solution and that you've found our support helpful along the way. Thanks for taking the time to leave us your feedback. Adele

Hi Vicki, we're delighted to hear that you have chosen Sirvoy as the PMS to help you run your business and we look forward to working with you. Thanks for leaving us this great feedback! Regards, Adele

We're so happy that you have been able to use Sirvoy to help ease your workload Moa! Thanks for leaving us such a positive review and taking the time out of your busy schedule to give your feedback. Regards, adele

Hi Chris

We appreciate your positive response and are happy that you feel you can recommend Sirvoy to others.

From your feedback I think you are looking to assign a group head for group bookings. We are working on a guest register and we will add your comments to our development list for further consideration.

With Thanks
Adele Worden
Communication Manager
Sirvoy Supprt

Hi Milan, delighted to read this incredible review. We're thrilled to hear that you love working with Sirvoy and that it's a perfect fit for you and your business! Thanks also for taking time out of your busy day to leave us your feedback, it's much appreciated. Regards, Adele

Hi Megan. Thanks for your feedback. Delighted that you have been able to avail of our friendly and free support to give you a hand when needed. We appreciate your comments on some of the features that you feel are missing. We would happily invite you to call our support to run through these in more detail. If a solution isn't available then a member of our support will likely add your requests to the development wishlist. Hope this helps. Regards, Adele

Hi Clas, thanks so much for your awesome review! If the GUI is what I think it is, then it's something that we are already working on but please do feel free to contact our Support to feed back your comments and ideas as we will happily take these back to our developers for their input. Thanks again, Adele

Hi Håkan

Thank you for your recent feedback on Sirvoy. We are happy to hear such wonderful comments and to know that you are finding the system helpful and uncomplicated to use.

Regarding your two suggestions, I have made a note of these and will be discussing them with our developers. We try to incorporate as many of our client suggestions as we possibly can. Stay tuned to our Booking Blog for further updates as they become available..

Sincerely
Adele Worden
Communications Manager

Hi Helga, we're glad to hear that you are navigating the system ok with the help of our Support Team and that you're finding Sirvoy easy to use. Regarding the app you spoke of, this is on our client wish list as well as development of the 'extras' function. If you would like to provide us with any additional information to help us identify the problem with certain iOS displays that would really help sort this issue asap. You can send an email to [email protected] and I will ensure this gets looked at immediately. Thanks so much for leaving us this great review. Kind regards, Adele

Hi Cath, thanks so much for this wonderful feedback! We're delighted to hear that Sirvoy is such a great fit for your business. Best wishes to you and your team, Adele

Hey Berni, thanks for the great review, we're delighted that Support has been of such great assistance and we thank you for choosing Sirvoy to help you run your business. Kind regards, Adele

Thanks Emma for taking the time to write this great review and we're really glad that you are happy with the system. Regarding the CRM functionality, our developers have this on their list of system development so stay tuned! Thanks again, Adele

Hi Stephen, thanks very much for your lovely review. We are delighted to hear that Sirvoy was easy to set up and is helping you to run your property more easily. Please feel free to mention any features you would like to see to our Support team who would be happy to pass your requests along to the relevant team. Thanks again, Adele

Hi Helena, hello to you and the team in Sweden. Thanks so much for reviewing Sirvoy and leaving us such terrific feedback! We have more great improvements planned over the next few months so stay tuned for those also. With Kind Regards, Adele

Hi Maria, thank you so much for leaving us this great review. We are delighted that Sirvoy is working so well for you and that support has been able to help you along the way. Best wishes, Adele