Sirvoy

Hi Jessica, thanks so much for your review. Even the negative aspects of your experience really help us to improve the product and that really matters to us, so thanks for giving us so much helpful feedback. Delighted that you're finding the software so helpful when it comes to staff training, easy to use software has always been our aim! Thanks again, Adele

Hello Funtana, we're delighted to hear that our product is working out so well for you and that you'll happily tell the world about it! We're here for you 24/7 so feel free to contact us anytime you need our support. Thanks, Adele

Thanks for this great review Raphael, we appreciate your feedback and we're happy you're finding Sirvoy such a great solution for your business! Regards, Adele

Merci pour votre aimable reponse sur notre sondage d'appreciation des clients.
Nous sommes heureux que vous nous ayez trouves et nous avons hate de demontrer que vous avez pris la bonne decision. Nous sommes toujours la pour vous aider. Soit par clavardage, telephone ou courriel. Nous servons nos clients dans plus de 10 langues 24h / 24. Nous avons aussi un personnel de support client francophone a votre disposition. Meilleures salutations, Bert

Thanks for letting us know how you've been getting on with your free trial Francis. We hope you decide to stay with us and please remember to always leave your requests for new features with our support. They are always happy to assist where and when possible! Adele

Thanks for the fantastic feedback Roy! We're thrilled to hear that Sirvoy has been a valuable asset to your business and that you've had such a positive experience with our customer service team. If you ever need anything or have any questions, don't hesitate to reach out. We're here for you!

Hi Lisa,

Thank you for your kind words and thoughtful feedback! Regarding invoicing, once an invoice is issued, it cannot be altered. However, you can create a credit invoice to make corrections and reissue the updated invoice. Please don’t hesitate to reach out to our support team if you have any further questions, we’re always happy to help!

Kind regards, Jodie
The Sirvoy Team

Hi Jo Anne,

Thank you for your feedback! We're glad you found the service helpful. If you need further assistance in the future, please don’t hesitate to contact our support team.

Kind regards,

Jodie
The Sirvoy Team

Hello,

Thank you for sharing your feedback. We're genuinely sorry to hear about the difficulties you've encountered, and we'd like to provide some insights into the points you've raised.

Security Code: The security code is typically sent instantly. If you've experienced delays, it might be due to email provider or spam filter issues. You can set your device as trusted to avoid repeated code requests.

Integrations: We understand that you may not be aware of all the available options, and our support team is ready to guide you through these integrations and assist in choosing the ones that best suit your needs.

Customer Support: We aim to provide prompt assistance and believe in being there for our clients. You can reach a support representative in seconds for assistance. While some issues may need more in-depth attention, our team is committed to providing solutions and addressing your queries.

Software Design and Execution: We continuously work on improving our software and aim to offer competitive options at our price point.

For immediate assistance or further clarification, please reach out to our support team. They are dedicated to addressing your concerns.

Thank you for your valuable feedback. We hope to make your Sirvoy experience smoother.

Regards, Jodie

Hi Monika,

Thank you so much for your fantastic feedback! We're thrilled to hear that you find Sirvoy easy to use and intuitive. It's great to know our customer support has made a positive impact, and we’re always here for you, 24/7, whenever you need assistance. We truly appreciate your trust in Sirvoy and look forward to continuing to support your success!

Kind regards,

Jodie
The Sirvoy Team

Hi Karin,

Thank you for your feedback! We're glad to hear that you find our support team helpful and responsive. Regarding your request to separate hostel and hotel stats, this might be possible with the right setup. To ensure we provide you with the most accurate information and a solution tailored to your needs, please reach out to our support team. We're here to help and look forward to assisting you further!

Kind regards,

Jodie
The Sirvoy Team

Hi Nayanne,

Thank you for your thoughtful review and kind words about Sirvoy! We’re so pleased to hear that you find the system intuitive and helpful.

Regarding your comment about printing a room bill with just the accommodation cost or consumption cost: While the Print button doesn’t separate these elements, you can create a cash receipt for either the accommodation or the extras separately, which might meet your needs.

If you’d like assistance with this, we’d recommend reaching out to our support team. They can guide you through the process or even arrange a video call to explain it further.

Thank you again for sharing your feedback and for choosing Sirvoy!

Regards, Jodie
The Sirvoy Team

Hi Terrance,

Thank you for your kind words! We’re so glad to hear our team has been helpful and responsive. Supporting your business is what we’re here for, please don’t hesitate to reach out if you need anything!

Kind regards, Jodie
The Sirvoy Team

Hi Henrik,

Thanks for leaving your kind review. We're so glad to hear that you're happy with Sirvoy.

We're always here when you need us.

Kind regards,

Jodie
The Sirvoy Team

Hi Dawn,

Thank you for your kind review! We're glad to hear you’ve had a great experience and found our team helpful. Let us know if you ever need anything!

Regards, Jodie,
The Sirvoy Team

Hi Austin, thanks for your great review. I'm glad you're finding it easy to navigate and that the support is helping you with questions along the way. Have a great week! Regards, Adele

Hi Miriam, what an amazing review, such a great start to the day to read about your experience with Sirvoy so thank you for taking the time to relate it. It has always been the aim to produce a simple, solid system with superior customer service and to hear that we are achieving that end is very satisfying. I have shared your feedback with our support team to encourage them to keep up their great work! Thanks so much for choosing Sirvoy, Adele

Hi Shaffin, "only an Airbus offers a shorter, and smoother, takeoff" should definitely be our new marketing slogan; love it!! Delighted that you're finding the system so customizable and easy to scale. I note your points on the colour codes and coupon codes and will pass that along for our Dev to look into. We always try to incorporate great feedback once it's useful for all our clients, so thanks for taking the time to let us know how we can improve. Kind regards, Adele

Thanks for sharing John! We're thrilled to hear Sirvoy has been instrumental in managing your B&B. It's great to know it's been easy to set up and provided value, while efficiently managing your bookings and driving direct traffic to your website. Here's to your continued success with Sirvoy! Regards, Jodie

Hi Lorena, thank you for your wonderful feedback! We're thrilled to hear that Sirvoy simplifies your work and enhances your organization. We're here to support you and ensure your business continues to run smoothly. Regards, Jodie

Hi Michael,

Thank you for sharing your feedback. We're delighted that you've found our system to be a great fit for your business.

Regarding the challenges you mentioned with channel management, we understand that this aspect can sometimes require a bit of extra attention, especially during the initial setup. If you ever need assistance or have questions, our support team is available 24/7. We're delighted you're happy with the support you've received thus far.

Thanks for choosing Sirvoy, and we look forward to continuing to assist you in future!

Warm regards, Jodie

Hi Clotilde,

Thank you for the great review! We’re so glad to hear that Sirvoy is a perfect fit for your needs. Thanks for choosing us after your experience with Acuity Scheduling – we’re delighted to be part of your hotel's success!

Kind regards,

Jodie
The Sirvoy Team

Hi Andre, thank you for taking the time to leave a review, and delighted to hear such a positive review. We are so happy that Sirvoy has been the right solution for you, and that our support team have been taking such good care of you! We wish you the best and look forward to supporting you in the future. Kind regards, Katie

Hi Fredrik, what a great review! Lovely to know that you're finding it easy to use and it's helping you streamline your business. We are always open to comments and suggestions on how we can improve so any thoughts on customisation I'd encourage you to let our support know. Your requests are what continues to make Sirvoy better year after year. Thanks so much for your lovely feedback. Regards, Adele

Hi Daniel, thanks for these great comments about Sirvoy as well as your feedback on needed training. We love feedback like this as it helps us to keep improving and learning how we can make our software even better. Kind regards, Adele