ZoomInfo Sales

Avantages

The conversation intelligence feature is the best with the sales automation.

Inconvénients

Pricing is the only thing that is a big pill to swallow.

Alternatives envisagées 

Pourquoi passer à ZoomInfo Sales

Avantages

I am using Zoominfo from past 3 year for getting Executive and Brand details and according to me it's doing quite well. You can get all C Level, Directors, President/Vice executive details with there email id and Phone number. For brands you can get all the acquisition and subsidiary list. You can import all data into CSV format which is very useful.

Inconvénients

Sometimes many details are missing while doing recon for any client like for brands there recent acquisition are not listed in Zoominfo. Also for Executives many times email ID/Corporate phone numbers are missing which I guess you can get from Othere sources like google search

Avantages

None. If it worked as promised, it would be great. But they simply don't deliver.

Inconvénients

Their business model is a scam. They over promise and under deliver, at extreme cost.

Avantages

I did like the access to cell phones, I did like the filters to build lists, I liked the functionality of import and export. The customized feed was a nice feature to have as well.

Inconvénients

A lot of fluff versus their core offering. Inability to build effectively off a lead with robust notes and history, the lack of effectiveness of much of their data as it's dated and not effectively updated. The web insights of buyers is bogus and has no relevance. Bells and whistles is the direction they've gone versus substance.

Avantages

Easy to use, accurate information, integrates with current systems..

Inconvénients

The cost is outrageous. Seamless AI has the same info for half the cost.

Avantages

The flowchart is the part I appreciate the most. I like that the reports can be displayed along with additional information about who is submitting them. Since I can now get in touch with the right people, this greatly improves the sales process. Thanks to the daily or weekly triggers, I don't have to spend too much time on reports, which is great. When it comes to account and contact data, ZoomInfo really shines. All the information provided is accurate and actionable. The reporting tools and dashboards are exceptional and provide a wealth of useful information.

Inconvénients

Loading contacts into our CRM has been a bit of a challenge for me. Sometimes the activation subscription sends an email with all the necessary details, but other times, it just provides the same information again.

Avantages

ZoomInfo Sales is the only place I know I can go and regularly get the phone numbers of the folks I'm trying to contact. It's also very user friendly, offering me helpful suggestions to expand or narrow my search as needed.

Inconvénients

When cross referenced with other people-finding tools (e.g. LinkedIn Sales Navigator or Hunter.io) ZoomInfo Sales sometimes has conflicting/inaccurate information. This is not the norm by any means though.

Avantages

ZoomInfo has very accurate prospect data and is extremely easy to use

Inconvénients

Not much I didnt like - super accurate info. Have ran into 0 issues so far.

Avantages

ZoomInfo Sales has saved me countless hours of time researching companies and contacts.

Inconvénients

Not 100% accurate data, but still more accurate than any other solutions I've been able to find.

Avantages

Zoominfo Is great for finding contact information and the org charts come in really handy

Inconvénients

Sometimes contact information is dated or wrong. I also think a lot of the new bells and whistles are not necessary for most people and "noisy"

Avantages

The ease to use the software is what I liked best. Zoominfo is great.

Inconvénients

Training videos/information needs to be meatier. It's cool but lacks some meat.
Engage is in its infancy compared to other software programs out there.

Alternatives envisagées 

Pourquoi choisir ZoomInfo Sales 

Logiciel antérieur 

Pourquoi passer à ZoomInfo Sales

Avantages

Use it every day! Invaluable information for sales prospecting

Inconvénients

Missing important data such as org chart data. Similar companies info

Avantages

Contactable prospects via mobile and or valid email addresses

Inconvénients

Cost is a critical consideration and licensing costs are quite pricey

Avantages

Nothing. They can't deliver the data they sell.

Inconvénients

Zoominfo promises high data quality but it is very poor. Everything is possible in the sales process. After signing the contract, they do not live up to their promises at all and threaten legal action etc. even though they are fully aware that they cannot deliver what they have sold. Their onboarding employee said " we know that the dataquality in Europe is poor due to GDPR", but still they promise 95% correct data.

Avantages

Ease of integration into salesforce was crucial

Inconvénients

We did run into a few data quality issues with the size of company firmographics

Avantages

It’s easy to use with a great help guide for questions

Inconvénients

For what we use it for there isn’t anything I would change

Avantages

The incredible selection of data that is available is remarkable, and its precision is very impressive.

Inconvénients

I didn't like how ZoomInfo is unfriendly and difficult to use, especially for those new with database search engines. Search results may also be congested and include out-of-date information.

Avantages

The ZoomInfo platform is super user friendly. The UX is very intuitive and easy to learn. We primarily use ZoomInfo for exporting lead contact information into our Salesforce CRM. We also enable alerts on target accounts to give us up-to-date information on the account that we use in outreach—keeping us relevant in our personalized communications to leads.

Inconvénients

Not a major pain point, but the integration with Salesforce does not use "fuzzy" logic. For example, if I am exporting a lead to an account that already exists in our Salesforce, but the account name in ZoomInfo differs slightly from what is in our Salesforce CRM, the accounts will not match. For example, an account might be named "Acme Inc." in ZoomInfo but we may have the account named "Acme" in our Salesforce. This will not pick up as a match, and then we will have to search for the Account, otherwise a new account will be created, creating a duplicate record.

Avantages

It has intent topics which I really liked, we could add upto 12 topics about our industry and it will provide companies which are searching for those topics in real time.

Inconvénients

It's very expensive and other than that the customer support is really not good.

Avantages

Accurate and validated data. Email IDs and contact details are very accurate and help in prospecting and sales engagement.

Inconvénients

I didn't find anything negative with the product.

Avantages

Integration with Hubspot seemed to work fine

Inconvénients

Where do I start? Since the beginning we express our concerns to the AE assigned to us, that ZoomInfo could be “too big for us”, since we target mainly small to medium companies; after we were reassured that the Data was updated and taken from several channels, we decided to go ahead with the solution. Three months in (almost four), and we haven't gotten one single good lead. Some of the issues are, but not limited to 1) a lot of the information for small business was not up-to-date, 2) "Small businesses" that always end up being part of a bigger company, 3) Mixed information from companies from the Intent because the signal and the suggested contacts are pulled from different companies with the same name, 4) it can take up to an hour to clean ONE contact, since the information is mixed, and as stated before, many times the data is not updated, many people who "doesn't work there anymore", 5) When using the Intent feature and calling the lead, they rarely know what we're talking about, or they got a solution “weeks ago”, 6) Intent topics are locked, and you can change them only a few times during the year, so you want to be extra mindful with those, but of course, these topics are NOT open to you. They give you a long excel list with a thousand of topics for you to “select”. This is so complicated and takes so much time, when it would be easier to do it with on a sharing screen meeting, so 7) will be lack of support.

Avantages

There are a ton of features and functions that provide so much information on current and potential customers. It makes use of all the data that can be mined through Google and other sources and provides them in a way that is useful and easy to consume.

Inconvénients

It is a pricey product and it can be hard to get buy-in but the ROI definitely make it worth it

Avantages

There are several features in ZoomInfo that are important to me. The first is the ability to tailor lead lists for email and prospecting campaigns. The next features that I use on a daily basis are Websights and Opportunity Scoops. Websights tells me what companies visited our website, and I recently added Hotjar to show me their activity while they visited. That gives me the ability to reach out with a very targeted message based on where they went. The opportunity scoops gives me leads that our sales team can get in touch with and talk about how we can help with the upcoming projects that are listed.

Inconvénients

Two things that I have discussed in the past that I would like to see improved are the technology stacks that ZoomInfo reports in each company. There has been a higher amount of inaccuracy than I used to see. The other improvement would be for more detailed information in the Websights feature. It is hard to see what pages a visitor went to, which is why we added Hotjar.

Avantages

We absolutely could not live without ZoomInfo! This software has made such a huge impact on our business, it is so easy to use and they really work with you on pricing if necessary! There are so many awesome add on you can choose from for your account, and we love being able to search millions of companies and get direct work line and mobile dials + work emails. It has helped out recruiters reach out to many hiring managers directly.

Inconvénients

I would say pricing is a little bit high, but again you get what you pay for! And this service is 100% worth it in our minds, that we do not mind spending the money to make the business grow.

Avantages

This is the best data content software in the industry. Easy to use and look data up

Inconvénients

The software is very expensive. You pretty much get what you pay for