Grow

Avantages

The interface could be understood quite easily with minimal training allowing for quick generation of data reports. The SQL backend, data connections and data warehouse allow for the user to go into much further depth with their data.

Inconvénients

Sometimes the platform would be slow to update and the data would could very rarely not update.

Alternatives envisagées 

Pourquoi passer à Grow

Avantages

Customization of filtering and charts to build out different visual needs.

Inconvénients

Needs a UI update to have more features to customize the dashboards.

Avantages

Decent integration that are easy to use on your own.

Inconvénients

Pushy sales team.
Poor Customer Service.
Expensive onboarding, where after 3 times in the platform, I knew how to use it better than the on boarder.
Worst invoicing and I have ever dealt with.
Invoicing does not work well for Canadian clients, they cannot figure it out.

Alternatives envisagées 

Pourquoi passer à Grow

Avantages

Works great to consolidate disparate data sources and create metrics that make sense. For the cost vs. other options it's a great tool. It's really helped us move more towards keeping an eye on the things that truly matter in our business.

Inconvénients

It's a little difficult initially to fully understand how to get the data into the system. But, once you've done it then it becomes pretty easy.

Alternatives envisagées 

Pourquoi passer à Grow

Avantages

Our agency was looking for a platform to generate data visualization for our clients' marketing and fundraising campaigns. We opted for GROW and it has not disappointed. Constructing and building dashboards with metrics becomes more intuitive once you go through onboarding and one-on-one training. The integrations with third-party platforms are seamless, and GROW allows you to transform and filter the data you want to see, including data trends that are important to client growth and satisfaction. Customer support is top-notch. Their team of support representatives and analysts are quick to respond and diagnose, address, and resolve any issues or questions that arise.

Inconvénients

Currently, there is not a viable way to "hide" or archive old metrics or dashboards without deleting them. Certain SQL coding has to be applied for certain ways for data to be manipulated (i.e. certain pieces of data to be affected but not others).

Avantages

Nothing. Wish I never purchased. Forced to pay for something I don’t use until the contract expires.

Inconvénients

Difficulty of use. Price. Customer service. Aggressive upselling. Dishonesty.

Alternatives envisagées 

Pourquoi passer à Grow

Avantages

API tools are good for data, connections are good, its cut and dry solid

Inconvénients

Everything seems like a sales pitch, wish there was more support, more graph options and time framed pdf reporting meaning I have a dashboard. I want to schedule it show me the metrics for last month, last year and last week all in automictically.

Avantages

Grow's user interface is excellent for people with low experience in business intelligence and data reporting. Spinning up a new dashboard or new metrics is very easy.

Inconvénients

API issues prevented business-critical reports from refreshing properly. We verified time after time that our queries performed in a reasonable time, yet we kept encountering errors saying "ETIMED OUT". Grow support was unable to resolve this for us despite multiple requests. Other BI tools performed fine with the same queries, this was 100% a Grow-side issue and we received no resolution.

Avantages

It has everything you need all in one place.

Inconvénients

No complaints so far. They have always helped us whenever we have questions.

Avantages

Visuals are nice, adding points is helpful to mark optional.

Inconvénients

Break in connections, and complex mapping

Avantages

The data warehouse capabilities and the amount of storage we get with our subscription is why we selected Grow.

Inconvénients

The data visualization features are below average. It feels like it's lacking basic functionality in this area.

Avantages

Integration was easy, we utilise connections with our current systems to monitor KPI's and increase resource throughout the business where needed

Inconvénients

sometimes errors occur that don't have much explanation around them which can be hard to figure out

Avantages

The ease of creating new metrics and building dashboards.

Inconvénients

Sometimes dashboards do break, we have had a couple of instances where things have needed to be fixed by Grow - their support has always been great.

Avantages

helps me visualize things that my company's current systems do not display. helps make up for the lack of development internally.

Inconvénients

sometimes the data refresh doesn't happen until you load certain dashboards

Avantages

The aesthetic is great! Great way to interpret otherwise boring data, into a more appropriate visibility tool

Inconvénients

Moving swiftly between analytics, visibility of multiple chapters and navigation

Avantages

Easy to create and manage dashboards. Setting up new connections is easy and straightforward, often with detailed guides, if required. Tools for parsing and manipulating the data are thorough and vast.

Inconvénients

The guides for setting up connections can be a little difficult to find the first tie you go looking for them, with most internet searches sending you to a contact us form page

Avantages

Easy to use, and thankful to see what Bonus Money I earned

Inconvénients

I cannot look back to previous Bonus Money I received

Avantages

easy to deploy, requires very little coding

Inconvénients

there's a bit of learning curve but overall its great

Avantages

The ease of using the dashboard and navigation

Inconvénients

Filtering options are not the best - I'd like more to be added to it

Avantages

I like that Grow.com is extremely user-friendly and provides a lot of valuable information that is easy to understand.

Inconvénients

I can't say that there is anything that I don't like about Grow.com.

Avantages

The Grow platform is designed with ease of use in mind, is dynamic in its functionality, and ideal for my applications.

Inconvénients

I can honestly say there is not a single feature that I would change!

Avantages

Easy to use and easy to share with managements.

Inconvénients

Data manipulation is weak, converted back to Tableau after I wasn't able to accomplish what I needed.

Avantages

We are able to share real time data with clients while campaigns are running and they can see multiple platforms at one time.

Inconvénients

The graphing capabilities are not as extensive as some of the other software systems. It doesn't pull in visualizations of creative.

Avantages

I am able to view information about our incentive card usage from a higher level.

Inconvénients

I am not able to view information regarding individual incentive card usage.

Avantages

I have nothing to benchmark Grow against, however, I’ve found it a really useful resource for sharing and monitoring business information and the performance of various areas of our business.

Inconvénients

The app isn’t great, always takes a while to load and moving between dashboards can be slow