En savoir plus sur Adobe Analytics

Adobe Analytics est une solution d'analyse du web qui fournit des analyses approfondies, des données d'attribution marketing et des analyses prédictives. La plateforme cloud fournit aux entreprises des informations approfondies en leur permettant de mélanger et de faire correspondre les données de différents points de contact dans le parcours client. Les utilisateurs peuvent recueillir des informations exploitables en intégrant divers canaux marketing et Adobe Analytics utilise l'IA (intelligence artificielle) et le machine learning pour fournir des données pertinentes qui peuvent être utilisées pour améliorer le parcours client. La fonctionnalité d'attribution marketing d'Adobe Analytics permet aux entreprises d'évaluer comment les différentes interactions tout au long du parcours client influent sur les taux de conversion et le retour sur investissement. La plateforme facilite l'attribution multicanal et offre une gamme de modèles d'attribution, notamment First Touch, Last Touch et Linear. L'outil d'analyse prédictive d'Adobe Analytics utilise le machine learning et la modélisation statistique avancée pour prédire le comportement futur des clients et faciliter la prise de décision.
Adobe Analytics Logiciel - 1
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Adobe Analytics - Prix

Adobe Analytics n'est pas disponible en version gratuite mais propose un essai gratuit.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Parcourir les avis sur Adobe Analytics

231 avis sur 231
Classer par :
Hugo
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
3
Support client
4

4
Publié le 16/02/2023

Outil analytics puissant mais complexe

Avantages

Cet outil offre clairement plusieurs avantages, tels que la possibilité de suivre le comportement des utilisateurs en temps réel, de segmenter les données pour obtenir des informations détaillées sur des groupes spécifiques d'utilisateurs et de créer des rapports personnalisés pour répondre aux besoins de l'entreprise. C'est un outil qui répond aux besoins de data de l'entreprise, mais qui nécessite du temps d'exploitation.

Inconvénients

Le coût élevé de l'outil, la complexité de sa mise en place et de son utilisation, ainsi que la nécessité d'avoir une équipe dédiée pour gérer efficacement l'analyse des données.

Vaïana
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/10/2022

Utilisation Adobe analytics

Ce logiciel est un gain de temps

Avantages

Logiciel pratique pour réaliser des reporting

Inconvénients

Rien en particulier - ce logiciel est très utile

Yavuz Selim
Yavuz Selim
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 15/08/2023

Great Tool

We have many data sources to be employed at our disposal and we are using them to monitor country websites.

Avantages

I like the way it showcases data in its form and provide detailed information as much as possible.

Inconvénients

Dimensions vs Metrics, the difference between them is not clear such as the case in the Google Analytics.

Md. Tanvir Bin
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 10/11/2023

I can produce predicted insights with Adobe Analytics smoothly

The user interface is really straightforward to use, and obtaining reports is pretty easy.

Avantages

I can link any other conversion metrics I think might be helpful back to this tool with just a single click using this tool.
Because of Adobe Analytics' great degree of customization, I am able to create reports and dashboards that are customized to our specific digital requirements for smooth operation.

Inconvénients

Occasionally it becomes clunky. Price comparatively high. It is difficult to combine Adobe Analytics with other platforms, such as Google Analytics.

Gary
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/01/2025

Its a very Costly tool as compare to other tools.

Overall its a very good tool but very costly.

Avantages

Its Very good tools for Tracking website data.

Inconvénients

Its a very Costly tool as compare to other tools.

Benjamin
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
1
Support client
1

2
Publié le 13/07/2021

Expensive, buggy, and not intuitive.

Very poor. We were customers for over 5 years, but recently have began experiencing serious issues with basic analytics reporting. Adobe Target became entirely unused when our company discovered that the free version of Google Optimize was superior. The toolset is far too cumbersome to train new analysts to be familiar with - even those with strong experience in other BI tools.

Avantages

The basic metrics such as users/sessions (which they arbitrarily call "Visits") seem to match up with other analytics software when compared.

Inconvénients

Adobe Target does not communicate automatically with Adobe Analytics, even after paying $100k+ per year for these tools. We are constantly messaging support to get basic features "turned on". Support is not ready to help troubleshoot simple, but critical issues such as broken conversion tracking. The software requires updates too frequently, and will cease working altogether if these updates are not installed.

Roberto
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
3
Support client
0

5
Publié le 19/12/2024

Powerful but Requires Expertise for Setup

Adobe Analytics offers powerful features like customizable dashboards that can be easily downloaded in CSV and PDF formats and provides real-time analysis with a minimal 40-45 minute delay. However, the tool's initial setup can be challenging without the support of an Analytics specialist.

Avantages

Customizable dashboards downloadable in CSV and PDF format.
Real-time analysis with only a 40-45 minute delay.

Inconvénients

Without an Analytics specialist it's hard to set up the tool

Mariia
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 17/10/2024

Great tool for site metrics analysis

I use Adobe Analytics to build comprehensive reports for site metrics, explore data and work with different team to set up tagging (elements, events).

Avantages

Adobe Analytics UI and workspace experience - easy to build very detailed panels and dig into data points as deep as needed.

Inconvénients

Nothing specific, it's great for data analysts and report developers

Rajat
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 29/07/2024

Great product for Web Analytics

Amazing product, ease of use and great visuals and data formats

Avantages

Adobe analytics provides access to day to day web platform usage by the customers. It provides access to where users are clicking and how are they navigating between the pages

Inconvénients

The click based tracking is slightly complicated and thus you have to engage a partner to get this implemented

Liam
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/05/2024

Adobe Analytics

Adobe Analytics is a easy top use app with a nice and intuitive user interface. Setting it up and deployment is very easy.

Avantages

I am using Adobe Analytics along side with other analytics software to get a complete overview on my website traffic. Getting the analytics reports from Adobe gives you a complete overview over all campaigns and make growth strategies for these.

Inconvénients

The price is not the cheapest, but worth it.

Amit
  • Secteur d'activité : Urbanisme et architecture
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/02/2025

Provide informative data insights and cross-channel tracking

Adobe Analytics gives great data insights but can be expensive

Avantages

I like data insights and cross-channel tracking

Inconvénients

Cost is too high as compare to other platforms.

Maxi
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

4
Publié le 18/02/2025

Gain valuable insights with adobe analytics

Avantages

As a controller, the analytics dashboard is very intuitive and easy to understand, even though there is a lack of expertise in marketing for instance.

Inconvénients

The countless analytics options make it a bit complicated and irritating.

Shubham
Shubham
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
3

5
Publié le 17/06/2023

Intelligent & intuitive Analytics Platform by Adobe.

Adobe Analytics has helped us in understanding our customers better, uncovering new insights & instantly act on them. Real-time, cross channel visibility helps our marketing team to deliver personalized experiences to the clients.

Avantages

Once we are completely onboard- Adobe Analytics helps us in streamlining all our sales funnels & gives us detailed insights of our current web traffic. AI based predictions help our leaders in making quarterly business decisions.

Inconvénients

Product has a learning curve. Users would be required to go through trainings in order to utilize the platform efficiently.Pricing might not be suitable for smaller businesses.

Samuel
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/05/2023

How to play with data and succeed

Avantages

It enhance customizationFlexibility and convenient

Inconvénients

Abit expensiveDefault rate is Abit low 120 request per minute

santy
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

4
Publié le 26/04/2023

Adobe Analytics Review

Avantages

Adobe Analytics offers a user-friendly interface that makes it easy for users to navigate and understand the data presented. A user can create personalized dashboards to display the most relevant data for their needs, making it easier to focus on key metrics. This application provides guided workflows to help users set up and configure their analytics, making it more accessible for beginners.

Inconvénients

While the interface is intuitive, Adobe Analytics has a wide range of features and options that may require some time to learn and master, especially for users who are new to web analytics.

Utilisateur vérifié
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
5

5
Publié le 04/11/2022

Customizable, feature-rich platform a must-have for complex reporting needs (worth the $$)

I have used Adobe Analytics at three different jobs in three very different industries - they all had very different online channels, markets, and measurement needs. One thing they all had in common, however, was that they were all large Fortune 500 organizations. The beauty of this software is that its rich feature set and endless ways to customize metrics and reports can accommodate for these.In all of the jobs, I used the tool for data analysis/reporting, and in two of them I had a much richer experience with the tool - working as the Admin for the software and learning the more complex back-end pieces of it. Me, being a data-minded person, didn't mind the steeper ramp-up to learn this tool, because it is very powerful and useful for business success. I can see how perhaps an "entry level" analyst may find it intimidating.In the Admin role working at one of the companies, I was directly involved working with the team that Adobe had assigned to our account, and I always found them to be helpful, thorough, and proactively supportive.I had an interesting experience observing one of the organizations I was with transitioning to GA to save money, but only because they did a ton of extra customization to pull that GA data into a database and then they used separate data visualization tools to get the reports they needed.... in other words, the GA reports out of the box didn't fit the bill. Was it actually a savings after that? I don't know.

Avantages

Adobe Analytics, in my opinion, is the must-have analytics solution for large, complex organizations where the digital space is a part of their business. This tool is feature-rich beyond belief, containing more options for data analysis and customization than you can imagine! There are many things I like about Adobe Analytics; these are the top items:* Endless ways to organize and report on data, customizing it for each business unit’s need – the more relevant the data is to them, the easier it is to understand and act on it to optimize digital programs. * Adobe Analytics has a robust report building tool directly within the tool’s UI, but you also can opt for an Excel plug-in to pull data directly into a spreadsheet, or even opt for an on-screen heat map for a quick view of certain stats* Adobe is more geared toward supporting large organizations (you have to pay for that support, of course), but if you need help figuring out how to measure or analyze a specific thing, they can help you work through it, assist in troubleshooting, or generally just jump in where needed* Adobe Analytics has far superior reporting when it comes to tracking eCommerce, as they have pre-built set up configurations geared for this* Adobe Analytics does lifetime data storage (Google Analytics will not store beyond 2 years), which means you can more accurately forecast and track performance over a long period of time

Inconvénients

Each time I rave about how much of a fan I am of Adobe Analytics, I occasionally will hear from those who maybe work for a smaller company or one that doesn't have a complex digital implementation that they think it is too pricey and has way more features and tools than they need. For these, maybe it's not the right solution for you. After all, there are free solutions like Google Analytics (GA) out there if all you need is a very simple analytics toolkit... just be sure to fully research what GA offers and what it doesn't, so you don't have any unfortunate surprises later on. I'm not entirely anti-Google Analytics, it definitely does have use cases that make sense. Small start-up organizations, ones with very simple and straightforward online channels, etc. I will admin that Adobe Analytics does have a much bigger learning curve than simpler solutions, as it is more complex and robust and there's a lot to ramp up and comprehend. If I had to chose one personal "con", that would be it. If I didn't use a feature for a while, I would find that it wasn't always intuitive to remember how to do it, but luckily I was generally able to ask a colleague or easily find the information online.

Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
2

5
Publié le 12/05/2020

An enterprise analytics solution that might be too much for your needs

Adobe Analytics helped our company improve our reporting, but ultimately we decided to move away from it. Google Analytics has greatly improved its reporting and tracking capabilities in recent years, and Adobe Analytics was much more robust than what we actually needed for most situations. Unless you are a multi-billion dollar company with very complex tracking and reporting needs, I would not recommend Adobe Analytics.

Avantages

The reporting is exceptional and second-to-none. Adobe Analytics gives you very robust tracking options, but where it really blows away other analytics solutions is the reporting capabilities. The presentation is fantastic and easy to understand, and there are incredible customization options.

Inconvénients

It can be difficult to implement. Unlike Google Analytics, there are very few out-of-the-box integrations with Adobe Analytics. Unfortunately, the support isn't that great either. Their help sections are often unavailable or very limited, and there aren't many people writing about Adobe Analytics.

Rohit
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 31/08/2018

Adobe Analytics !! most important tool for us since last 6 years.

This has been the best Analytics tool so far, but there are new players coming into the market, which provide amazing video content tracking features.
Conviva is an example, much easier for QA and Data research teams.

Adobe Analytics must come-up with an easy way to implement VHL to match Conviva.
Still There is no match of Adobe in terms of Page level and interaction tracking.

Avantages

1. Kind of page view and Interaction tracking it provides is unmatched.
2. Adobe Omniture dashboard is very easy to use and an excellent report generator.
3. Large array of custom events provided by Adobe is another great help.
4. For years, Adobe Analytics has been our best partner for video and Live content tracking.
5. Being an Employee of one of the biggest Media and Entertainment company of the world, I have enjoyed working on Adobe Anayltics and have used many features if not all.
6. Their scope is so huge that it takes a decade to make use of all of them, but thumbs up to them.

Inconvénients

1. Now a days Organizations are mving to VHL (video heartbeat tracking) from regular Video tracking of Adobe beacons.
2. Testing VHL is a real pain with Charles proxy or other debugging tools.
Although Adobe has launched an in-house tool to validate them, but we are still away to use that.
3. Also, Processing rules is a good feature by Adobe, but it actually creates problems for QA teams. since all variables looks good to them but later they are sometime messed up due to the processing rules.

Simon
Simon
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/08/2021

Good and robust software!

Avantages

Use this software daily to keep track of our website visitors.

Inconvénients

The inability to track content beyond one link at a time.

Utilisateur vérifié
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
3

4
Publié le 08/02/2018

Still the leader for good reason

Access to a wealth of powerful digital analytics data

Avantages

It is incredibly full-featured, with access to all of the reports, metrics, visualizations, and integrations that one would expect from an enterprise digital analytics platform.

Inconvénients

The learning curve can be steep. The UI changes sometimes without a lot of notice and it can be hard to find where your favorite report or tool has moved to. Support can be lacking at times, so if you run into trouble it can take time to get the answer you need.

mohammad
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/04/2022

Using Adobe Analytics from 4 years

I am a developer and I have implementation and reporting in both parts. I worked with DTM, Adobe Launch to build the Analytics libraries, and send the data to various Analytics report suites to further use in the reports. As a developer of Analytics, my overall experience is great with Adobe Analytics in compare to other Analytics tools. Thank you Adobe.

Avantages

Adobe Analytics is easy to implement and integrate with any application and portal. I have been working from many years on the Adobe platform and found Analytics implementation is very easy and creating and setup the reports is also so easy.

Inconvénients

There are no Cons which I noticed. Everything is very well managed and options are easily available the tool.

Alternatives envisagées 

Zoho Analytics
Abdul
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 25/08/2022

Adobe Analytics is A Powerful Data Reporting Tool

Avantages

I love how data collection with Adobe Analytics is made easy including all complex segmentations.

Inconvénients

Even though it's one of the best tools, it still has limitations in terms of user's ability to modify data to their need.

Alternatives envisagées 

Matomo
Utilisateur vérifié
  • Secteur d'activité : Services d'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 08/04/2018

One of the best web analytics platforms available

Avantages

Very powerful and customizable. Integrates well with other tools, including other Adobe Marketing Cloud (AMC) products.

Inconvénients

A little pricey, so not well-suited for smaller businesses who may be better offer with a free service like Google Analytics. Takes a while to learn how to use all features.

Utilisateur vérifié
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
4

5
Publié le 13/12/2019

The Ferrari of Analytics tools

This tool makes Google Analytics look like it is for children. The analysis power of Adobe is so far ahead they are not comparable. I had been using Google Analytics for 8 years and this blew my mind.

Avantages

Adobe Analytics is the single most robust analytics tool I have ever used. Its segmentation abilities are insane and its connection to the Adobe Stack make it a powerhouse.

Inconvénients

Adobe Analytics comes with a pretty steep learning curve and to find quality training is not free. Plus because of its incredible customization it takes a lot of tribal knowledge to understand the back end connections too.

Utilisateur vérifié
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 25/09/2019

Adobe Analytics - the best analytics program

My overall experience with Adobe Analytics is excellent and I will continue to use this great product.

Avantages

Adobe Analytics is one very professional program that is important and useful for work in any company. It has a nice interface and it is very easy for navigation. You can access to all of the reports, visualizations and integrations. I have used different top web analytics tools and I think that Adobe is the best analytics program of all.

Inconvénients

Adobe Analytics is a excellent and easy-to-use program, I like quite everything about this great software.

231 avis

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