YouCanBook.me

Avantages

Sa me permets de planifier ou de prendre rendez vous

Inconvénients

J'apprécie pas le faites que parfois sa décorne

Avantages

When we looked at scheduling software, it had to be fool proof for the user and easy to set up for me, the administrator. The other great feature is to use different forms for different schedule types on the same calendar. For scheduling resources that has different scheduling requirements, it makes it easier to manage with different rules.

Inconvénients

There is no administrator role that can override defined restrictions. If I am on the phone with a client trying to reschedule a meeting, I should be able to override the rules and make the appointment. For example, one of our scheduling rules has a 4 hour minimum scheduling requirement. IF I want to allow someone to come in within two hours, I should be able to make that schedule without editing the scheduling rules, which is what I have to do now.

Alternatives envisagées 

Pourquoi choisir YouCanBook.me 

Pourquoi passer à YouCanBook.me

Avantages

YouCanBook.me is a reliable scheduling tool that works well most of the time. One feature I particularly appreciated was the ability to translate notification emails. For businesses or individuals needing multilingual communication, this is a great feature that adds a professional touch.

Overall, it’s a flexible platform with plenty of options to customize your scheduling experience, making it a good choice for users with diverse needs.

Inconvénients

While being functional, it has some drawbacks. Over time, it became more expensive or restricted unless you upgraded, which can be frustrating if you only need basic features. The platform also feels overcomplicated in some areas, with a lot of fancy extras I didn’t use, while I was looking for something simpler and cheaper.

Additionally, translating notification emails, while a useful feature, was extremely time-consuming and not as intuitive as it should be. The workflow overall could benefit from better streamlining to make basic tasks easier and quicker.

Alternatives envisagées 

Pourquoi passer à YouCanBook.me

Avantages

Zoom Integration is easy. But if time zones change then it doesn't keep track with Zoom.

Inconvénients

Support. I started working with a chat bot and received very basic answers. When I was turned over to a specialist it took two hours before a response. The response was not helpful. People need to help people.

Avantages

YouCanBookMe has been an incredibly helpful tool for managing my schedule efficiently. The initial setup was simple and quick, with clear instructions guiding me through the basics in just a few minutes. Syncing my calendar was seamless, allowing me to automatically reflect my availability and avoid double bookings without needing to update multiple places.

Inconvénients

YouCanBookMe could benefit from enhanced features to support collaborative scheduling across multiple team members.

Alternatives envisagées 

Pourquoi passer à YouCanBook.me

Avantages

Able to do group bookings, they are usually responsive with any questions.

Inconvénients

No way to prevent someone from duplicate bookings.

Avantages

Easy to set up multiple calendars for your clients to easily book their appointments while also providing critical information during the booking process I need for the meeting. Integration with my calendar makes sure I do not miss a call.

Inconvénients

It would be nice to have the option for an electronic signature during the booking process. You will be able to find other lower cost options. The cost for text messages is rather steep.

Avantages

Saves us lots of time by allowing people to book meetings with me and my team at a time that suits them.

Inconvénients

Biggest downside is the charging by calendar. I wish I could allow my personal and other calendars (I have several companies) affect my availability with out having to triple my costs.

It would be nice to have a 'not available but can shift things' or 'available but only book if there is no other option' type mode. Obs with a better name!

Avantages

Easy scheduling, multiple appointment times and descriptors, ability to add pause between appointments, automated email and text reminders, integration of apps. Simple to rebook or reschedule appointments. Ability to have multiple links for one user with different client bases.

Inconvénients

Zoom is on or off. No ability to choose per appointment.

Avantages

Adequate amount of automatic/customized notification of appointments and cancellation/reschedule functions.

Inconvénients

Would like to have more customization for notifications/reminders based upon appointment type. Currently none and have to create separate booking pages for unique notifications.

Avantages

I enjoyed being able to customize my booking pages

Inconvénients

I wish the trial period was longer than 14 days

Avantages

We are a full service food pantry and use YouCanBook.me daily as our clients book their service appointments through the system. It has been so easy to use, especially being able to manage our calendar, bookings and create customizable booking forms for each service we provide. It's been a huge help to our operation.

Inconvénients

It would be great if there was an app for mobile and also if there was a way to aggregate client booking data into csv files.

Alternatives envisagées 

Pourquoi choisir YouCanBook.me 

Logiciel antérieur 

Pourquoi passer à YouCanBook.me

Avantages

How easy is to configure and start right away, the variety of options that offers to configure the booking page and also that are fully customizable, also the permissions of who can modify the booking page comes handy so you don't have to rely just on one person managing the pages.

Inconvénients

It could be improve the way when an account is deleted that the rescheduling of the appointment should be handled through the interface of YouCanMook.Me and not the calendar itself

Alternatives envisagées 

Pourquoi passer à YouCanBook.me

Avantages

Easy use of a link to connect to my calendar. No phone tag or email threads to figure out a convenient time/date to meet. I can set up four different types of appointments for different durations to meet the needs of the various work I do.

Inconvénients

Clients that don't use the same calendar that I do (google) often have difficulty finding the invitation.

Avantages

Ease of use; TONS of features and options to include or add; customizable landing page, profile, reminders, and notifcations. Syncs with multiple types of calendars. Fairly intuitive to learn. Add-on features (at a cost) are valuable and practical (text msg reminders/notifications, follow-ups, etc)

Inconvénients

Using it as a member of an organization is a little weird sometimes. Not having full control over everything, and having to navigate within the larger system (I can personalize my own calendar and page, etc, but making larger changes can be tricky)

Avantages

Ease of use for those booking online notwithstanding the limitations

Inconvénients

No option to have clients book multiple appointments and pay for them in one check out

Avantages

I like how much time this app saved me in man hours. It helped us to manage our crews by preventing overbookings and this leveled us off so we were not in a hurry up and wait mode all the time. It also allows out regular accounts to set up their own appointments without having to call in.

Inconvénients

Zoom doesn't integrate as well as you would like. If you need to talk to a group of people in different locations you really have to just sign into Zoom. That gets a little confusing. The cost can be high if you are not careful. Every calendar that is added is another fee.

Avantages

Easy to set-up with availability dates/times, required info etc.

Links directly to my calendar so when a client books, reschedules or cancels a driving lesson the calendar updates very quickly. I also get a pretty much instant alert that my calendar has been updated.

Very affordable.

Inconvénients

1) That the timezone is limited to "Pacific- Auckland" - Some clients read this as the place of business. Would much prefer either just "New Zealand" or ideally (but understand how this could be difficult) "Manawatu" being the region, or "Palmerston North", being the city. Alternatively, just the ability to hide the timezone altogether would work.

2) Unless it is "hidden" and I haven't yet found or understood it... the fact that my clients have to make individual bookings and fill in all the required details each time. Would be good for them to be able to enter a simple reference code* that they can enter on subsequent bookings populating all fields containing contact details, name, phone, email but editable for at least, in my case start venue. May be each field could have the option, originally set by the administrator, to allow the field to be initially populated with previous details but still editable by the client.

*(Reference number to allow pre-population of previous details - Ideally something that could be customised - may be upto 3 /4 letters that remain the same and a 4-5 digit number that increments for each booking, EG REDS0001, REDS0002 etc.)

Avantages

As an administrator of the software, I can vouch that this software is extremely easy to use and it is very easy to set up, and later edit, the necessary features. There are lots of helpful videos and instructions on how to do it, too, and they are very focused, detailed, and easy to understand. However, we wanted a software that is convenient for our customers, too, especially in cases where they are not very comfortable with technology. It has proved to be very accessible and bookings can be made very easily. Visually, the booking page is is both well-designed and clear.
An important thing to add - customer support is excellent!

Inconvénients

The feature I miss the most is being able to set up meetings of different durations during the day, in one calendar. I know it is possible if the calendar is divided into sections, but I'd like to see an easy way - being able to have different meetings in one page. However, this is a minor issue.

Avantages

Before YCBM we were booking appts manually over email of the phone. This software has freed up so much time and allowed clients to easily book appointments for the time that works best of them. I like being able to specify different notification recipients based on booking link, and the ability to have more than 1 booking link per calendar with different menu choices, delays, etc.

Inconvénients

Most of the features work well and are useful. I would like the ability to add padding to only one end of a booking, not both sides, as when all meetings have it on both ends you end up with double padding for all meetings and too much free time that is not bookable. I would also like the ability to customize notifications based on the meeting topic.

Avantages

What is not to love about youcanbookme! In fact, I have recommended this software to fellow colleagues who are now using it. I was able to create appointment slots that carry over several months. I use the link provided in my email signatures and it allows everyone from upper management to my volunteers to be able to book an appointment or meeting with me. This software saves time and allows for better accountability!

Inconvénients

This software has no cons. I have hear people complain, but that has to do with the levels. The more calendars you need to link, the more you pay.

In my case, with 1 calendar it is perfect!

Avantages

As Curriculum Coordinator and co-administrator for class observations, this site is easy to use for both administrators and teachers. It is quick to set up, syncs with Google Calendar and sends out reminders to all involved. If you are wanting a site that is easy to use for your teachers, or any company that needs a place to have appointments, this is the one. Make sure your Google Calendar is up today, and all your current appointments will be shown as 'busy' so that you cannot double book.

Inconvénients

We have used this 2 or 3 times over the last 6 months and I haven't yet found anything that we do not like about this software.

Avantages

Easy to use, has most of the features needed, and provides excellent and rapid customer support. I love it and would like it to continue improving. The price is perfect. It is also perfect for small businesses or sole traders.

Inconvénients

I think a mobile app is a must by now and also that it should be optimized to be seen on a mobile screen because it does not look very well yet, you know, the font, for example, needs to be reduced otherwise one paragraph ends up spread in a never-ending scrolling.

Avantages

Ability to easily customize for our different student populations, needs of academic advisors and other staff. It has increased our efficiency and productivity, and other offices on campus now also utilize YCBM. Great platform that we can also afford!

Inconvénients

Recently removed compatability with HTML / CSS and moved to Markdown for customizing bookings. We're still able to accomplish what we need, but miss how HTML allowed us to fully customize everything! However, I imagine it's likely more user-friendly for others who did not know HTML/CSS.

Avantages

My customers love the interface. Also, once the product was configured properly, it has been very stable and accurate. I like the ample amount of options for customization.

Inconvénients

There are so many options that it can be difficult to understand how to set it up correctly - especially since working within the admin interface happens so infrequently. Also, I find it very difficult to share combined calendars for multiple people. It would be great to have a semi-automated way to combine the calendars of multiple people when everyone is required for a meeting. In general, more options for combining multiple calendars would be the most helpful improvements.