Ease

Ease le grand

Make your benefits administration easy with Ease!

Overall experience has been good. A little overwhelming in the beginning when first implementing groups, but client support has increased and made it easier over the years.

Ins. Agent's thoughts on Ease

We've had our ups and downs with Ease, but we've stuck with them because it does store a lot of information that would be hard to more elsewhere. It's a good product.

Only good if you need all its features and can't afford something else

CRCD Partners EASE portal

My overall experience with EASE has been amazing. I don’t think I’ve ever received a complaint from an employee in over 3 years. Very user friendly for administrators like myself and employees.

Pro's and Cons

Building benefits into EASE is not easy. I have helped other agencies get started with the product. 1 agency had it for a year and their Admin person had watched Video after training video but had yet to get 1 group finished on the system where they could actually use it.
We spent 2 days training them IN PERSON and getting them up and running.
Recently, Ive been helping another agent - again NEW to the system. They seriously messed up deductions on about 4 cases, as well as employee applications as you have to be careful naming plans and checking that if an employee selects each plan the apps are marked correctly. In this case- Met life dental apps were not being marked when employees selected dental, due to the Plan name being wrong in the set up. Another problem was due to setting up employees with JOB CLASSES - But not offering the each plan to ALL CLASSES ... I explained to this agent Employee Class better Match the Benefit set up OTHERWISE - NEVER USE JOB CLASSES UNLESS IT"S ABSOLUTELY NECESSARY. For new users - building groups into EASE can lead to a myriad of issues. This goes away once you become proficient - but the learning curve can be devastating to agencies as we can lose cases over errors.

Intuitive, easy to use

Companies love Ease when I introduce it to them. It's simple, clean-looking, and cuts down on paperwork.

Disappointing

I really wanted to like this product because we are desperate for something that does what it does. But overall we've been very dissatisfied with the ease of use (haha) and lack of user-friendly nature.

Ease is always improving

I have had a great experience. Ease takes my suggestions for any type of improvement into consideration and is great on customer service.

My Review of Ease

Very favorable overall experience. Simple, user-friendly platform

Ease truly as named can make benefits online a simple process

Really good from our agency and the customer implementation, the simplicity is what a customer needs and they delivered that.

Great Benefits Administration Portal

Great HR tool!

Overall, EASE is an easy and efficient platform for open enrollment.

EASE for Business Benefits

EASE greatly reduces the need for paper Open Enrollment documents and applications/forms, which in today's day and age is important to conservation of natural resources. It also facilitates the use of remote employees - they don't have to come in to the office to complete onboarding documents or enroll in benefits, which is very helpful if the remote employee works or lives in another state.

Great and simple

Overall I like it, very easy and simple to use.

Ease for Benefits

Overall experience is very great and am proud to offer this to clients.

Do not get this!! Waste of money and time!

No live people to talk to when there is a major issue.

Small business Dream

Great product!

Overall, I really like Ease and feel comfortable with the platform. Despite limitations with connections to other softwares, I am able to get my work done through Ease quickly and efficiently.

User Since It Came Out

It's been... Okay. Support and billing really need to learn that they aren't the most important people in the world and should have a way better attitude.

Time Saver

My work requires obtaining accurate census details and the Ease provides that at a moments notice. It speeds up my work in getting insurance proposals and reduces the work my employer clients have to do. The excel spreadsheets makes it so easy to customize each report.

Ease is the best online enrollment platform

Ease makes my job so much easier. I am a full service agent, so having a tool like Ease to manage enrollments, terminations, open enrollment, etc. is invaluable. I don't know what I'd do without it!

Ease Review

It has been ok. Support is getting better but I oftentimes figure things out on my own.

Satisfied broker and client

Ease has been a great provider for our Agency's clients. It's powerful, yet simple to deploy and get clients up to speed whether that be HR/admin or employee level.

Robust System and growing

Great business, good support. Always delivering new features and perks.