Ease

Ease le grand

Make your benefits administration easy with Ease!

Overall experience has been good. A little overwhelming in the beginning when first implementing groups, but client support has increased and made it easier over the years.

Ins. Agent's thoughts on Ease

We've had our ups and downs with Ease, but we've stuck with them because it does store a lot of information that would be hard to more elsewhere. It's a good product.

Only good if you need all its features and can't afford something else

Pro's and Cons

Building benefits into EASE is not easy. I have helped other agencies get started with the product. 1 agency had it for a year and their Admin person had watched Video after training video but had yet to get 1 group finished on the system where they could actually use it.
We spent 2 days training them IN PERSON and getting them up and running.
Recently, Ive been helping another agent - again NEW to the system. They seriously messed up deductions on about 4 cases, as well as employee applications as you have to be careful naming plans and checking that if an employee selects each plan the apps are marked correctly. In this case- Met life dental apps were not being marked when employees selected dental, due to the Plan name being wrong in the set up. Another problem was due to setting up employees with JOB CLASSES - But not offering the each plan to ALL CLASSES ... I explained to this agent Employee Class better Match the Benefit set up OTHERWISE - NEVER USE JOB CLASSES UNLESS IT"S ABSOLUTELY NECESSARY. For new users - building groups into EASE can lead to a myriad of issues. This goes away once you become proficient - but the learning curve can be devastating to agencies as we can lose cases over errors.

Intuitive, easy to use

Companies love Ease when I introduce it to them. It's simple, clean-looking, and cuts down on paperwork.

CRCD Partners EASE portal

My overall experience with EASE has been amazing. I don’t think I’ve ever received a complaint from an employee in over 3 years. Very user friendly for administrators like myself and employees.

Disappointing

I really wanted to like this product because we are desperate for something that does what it does. But overall we've been very dissatisfied with the ease of use (haha) and lack of user-friendly nature.

Ease is always improving

I have had a great experience. Ease takes my suggestions for any type of improvement into consideration and is great on customer service.

My Review of Ease

Very favorable overall experience. Simple, user-friendly platform

Great Benefits Administration Portal

EASE INTO OPEN ENROLLMENT!

EASE from a Broker and Employer Viewpoint

Compliance, aca reporting

Ease Platform Works for our Clients Benefits Administration Needs

Ease is a system that we use daily to manage our clients benefits and its one that works for our clients needs.

Ease Customer Service is Ruining a Good Product

Our overall experience has been overshadowed by very poor customer service at all levels. When the software has caused such bad problems that we have to spend many, many hours to find and fix the damage that was done to the data, I found it very surprising when no apologies were given, and no one at Ease took responsibility for getting the issues fixed in a timely manner. It literally has taken months to get a couple of the problems fixed.

Bill Warren's Ease Review

Ease August Review

Love, Ease. We have needed a platform like this for years.

EASE is EASILY understood amongst my peers

Excellent, happy with everything from customer service.

Ease review

We now have most all of our groups in Ease and are able to manage their benefits much more efficiently

Long Time EASE user

Overall I have had a positive experience and this option works for 98% of groups with 100 or fewer employees.

Account Manager

Several years ago, we used Ease to manage the benefits of a large employer with multiple benefits and multiple eligibility rules. The group was managing their benefits manually and via spreadsheets. The group was able to implement everything in Ease. An Ease representative made himself available over a holiday to help us import data and implement this group.

Technology Mngr

have been using it for 6 years and enjoy the simplicity of the platform

Easy Ease

This has made quite a difference in managing multiple Clients and their needs.

By far Ease maintains to best Support Teams for any product that I have used. They are quick, knowledgeable, capable and friendly!

Love this product

Changed the way I manage my clients.