En savoir plus sur EmailOctopus

EmailOctopus est un logiciel d'e-mail marketing qui aide les entreprises à concevoir, lancer et gérer des campagnes d'e-mails personnalisées grâce à des modèles personnalisables et un éditeur par glisser-déposer. Les entreprises peuvent utiliser la fonctionnalité d'automatisation pour planifier des campagnes d'intégration et de drip marketing ponctuelles pour envoyer des e-mails de bienvenue ou partager des newsletters et des offres. EmailOctopus permet aux spécialistes du marketing d'intégrer des formulaires personnalisés dans des sites web existants pour recueillir les données des clients. La plateforme permet aux administrateurs de catégoriser et de stocker les données des abonnés dans un référentiel et d'envoyer des e-mails à des contacts en fonction de leur sexe, âge, emplacement géographique ou d'autres préférences. De plus, les responsables peuvent obtenir des informations sur les performances des campagnes en suivant les taux d'ouverture, de clic et de rebond via des rapports et des analyses. EmailOctopus prend en charge l'intégration à diverses applications tierces telles que Salesforce, SurveyMonkey, Shopify, Eventbrite et bien plus via Zapier. La solution est disponible sous forme d'abonnements mensuels basés sur le nombre d'abonnés et l'assistance est assurée via une FAQ et un service d'assistance en ligne.
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Vidéo de EmailOctopus
EmailOctopus Logiciel - 1 - aperçu
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EmailOctopus - Prix

EmailOctopus est disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de EmailOctopus est disponible à partir de 9,00 $US/mois.

À partir de :
9,00 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Non

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Parcourir les avis sur EmailOctopus

546 avis sur 546
Classer par :
Brayan
Brayan
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
4

5
Publié le 21/01/2023

My experience about emailoctopus

Avantages

La facilité d'utilisation m'as le plus satisfait

Inconvénients

Le prix est un peu plus cher fallait mettre un prix plus accessible à tous

Artreice
Artreice
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/01/2025

EmailOctopus is the best for people who are started to build an email list

I love using EmailOctopus. It fits my business and also my budget.

Avantages

I love that I can make templates and use them over and over. I also like that I can schedule my emails in advance.

Inconvénients

I do not that it is not a full calendar layout to see how my emails are scheduled.

Alternatives envisagées 

MailerLite

Pourquoi choisir EmailOctopus 

It was to expensive to use. I to find something within my budget

Logiciel antérieur 

Constant Contact

Pourquoi passer à EmailOctopus

The cost of each service was not in budget either.

Réponse de EmailOctopus

Thank you for reviewing us, Artreice. It's great to see that reusing templates and scheduling campaigns work nicely for you. A calendar view of your scheduled campaigns would definitely be a nice touch – I'll add it as a feature request! Thanks again for recommending us. 💜

Répondu le 15/01/2025
Mindy
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/02/2025

Fantastic newsletters!!!

Very positive. I came over from GoDaddy whose newsletter is complicated and limited. They make you look really good. You should send them a thank you letter. I was with Mail Chimp before that and for some reason they started to want to charge me. I don't even have 200 emails yet it doesn't make sense to pay. I have been really impressed with y'all and am truly grateful for your service.

Avantages

I like that it's intuitive and easy to figure out how to use. I am also really impressed by being able to see who opened it, who clicked through and the times. I have told a few friends about this.

Inconvénients

I haven't been able to figure out how to move the landing page to my website yet and I don't like the button to sign up being purple. It doesn't go with my website colors.

Alternatives envisagées 

Zoho Campaigns

Pourquoi choisir EmailOctopus 

Their website builder only allows three segments of text. If you write a sentence and double space to start another they call that a different segment. Their website builder also doesn't allow you to copy from one source and paste into it. It is set up to be a picture book with no captions. Someone that like comic books designed it.

Pourquoi passer à EmailOctopus

It was a trial or error thing. I was so frustrated with GoDaddy when I was looking that I didn't have a lot of patience. There was one other I tried between GoDaddy and Octopus but I don't remember the name. I had researched a lot before going to GoDaddy. It started to get complicated and I have mild ptsd from dealing with GoDaddy so I quit and moved on. Whoever created EmailOctopus seems to actually think about things and tries to make it easy to use. Thank you!

Réponse de EmailOctopus

Hi, Mindy! First of all, you deserve a medal for the most candid review 💜 Thank you so much for your kind words! We're thrilled to hear that you're enjoying how intuitive and easy EmailOctopus is to use, and it's great to know that our reporting features are helping you understand your audience better. We really appreciate you spreading the word to your friends, too!

When it comes to adding a landing page to a website – please reach out to our support, and we'd be happy to give you a hand with that (as well as adjusting its colour scheme). You may actually be better off using a sign-up form instead – we'll talk you through it!

We’re honestly glad you found a simpler and more flexible alternative after your experiences with GoDaddy and MailChimp. It’s feedback like yours that motivates us to keep making EmailOctopus as user-friendly as possible.

Thanks once again for your excellent review and for choosing EmailOctopus. We're grateful to have you on board!

Répondu le 12/02/2025
Rachel
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
2
Simplicité
4
Support client
2

1
Publié le 22/02/2024

Not Impressed due to lack of deliverabilaty and one poor customer service rep

Yuck. I am bummed, but the customer service was lacking, regardless of a free account or not. As a small, volunteer-run nonprofit, we are frugal, and apparently not paying equates to a not good experience.

Avantages

The initial customer service was just fine, but when inquiring about bounce-back rate, the individual responding was simply "icky".

Inconvénients

We experienced an extremely high deliver-ability issue, when we had zero with the previous platform.

When inquiring about the drastic swing between the two platforms, I was met with extreme disrespect by the customer service agent, [sensitive content hidden], who proved that he is simply not a good person. While I had positive experiences with other reps, he proved to not be one of them.

Any organization would be curious about why there was such a large swing in numbers, in post-actively reading reviews, lack of deliver-ability was a constant.

Réponse de EmailOctopus

Hi there,

Thank you for taking the time to feedback.

At the time we reviewed the bounce rates and we confirmed, via email, that these were hard bounces as a result of importing "Cleaned" contacts from your previous provider, Mailchimp. Cleaned contacts are contacts who have previously hard bounced or marked your emails as spam.

As a result, you had a high hard bounce rate (but otherwise strong open rates).

I appreciate poor results are frustrating and we are happy to help where we can. However in some instances we need to limit the support we can offer, particularly on our free plans, where our repeated recommendations and guidance aren't followed.

Wish you the best with your new platform.

Répondu le 14/03/2024
Lisa
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/12/2024

Simple and Efficient Email Marketing Tool

My overall experience with EmailOctopus has been positive. It offers great value for the price, and its simplicity makes it easy to navigate for beginners while still offering enough features for more customization and functionality. I would definitely recommend it to anyone looking for a cost-effective, no-fuss email marketing solution that allows for the creation of multiple newsletters and mailing lists and gets the job done efficiently.

Avantages

What I like most about EmailOctopus is its user-friendly interface and overall affordability, especially for smaller businesses or individuals just starting with email marketing (like me). The Free Plan gives room for building up to 2,500 subscribers and 10,000 emails per month before asking you to upgrade for a low monthly cost. I find this to be a very obscure feature amongst their competitors - and it is extremely fair, as it gives a ton of value and doesn't put the new user on a time clock to expand readership in order to benefit from that value. The platform also offers a robust set of features, including easy list management and automation tools, all while being more budget-friendly compared to many other email marketing services (the first paid tier starts at $9/month for 500 subscribers and the price is on a sliding scale that takes both subscriber count and email frequency into account). This demonstrates to me that I'll be able to adjust my account according to personalized need as I grow. The integration with other platforms makes it flexible and adaptable to various needs. I'm able to connect my lists to Payhip very easily.

Inconvénients

So far I haven't noticed much of a downside. I'm able to easily brand my mailings, create new newsletters and mailing lists, connect to various services for easy integrated use, and I seem to have a lot of control over design even on the free plan.

Alternatives envisagées 

Zoho Mail

Pourquoi choisir EmailOctopus 

I found Mailchimp to be much too complicated and cluttered, which caused me confusion at times. Also it was quite limited for the free option.

Pourquoi passer à EmailOctopus

I still use Zoho, but on the free plan right now, which means it is very limited in functionality.
Arielle
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 18/02/2025

Great email marketing platform!

Our marketing team loves this tool! It has helped us to remain in contact with our audiences and segment our messaging to them much more than would have been possible for our team before.

Avantages

It's easy to use. Good user interface. Allows us to maintain email list and send branded email quickly at low cost. Works as a very basic CRM which is enough for our current needs. For a nonprofit with limited budget this tool fulfilled all the base necessities we needed without breaking the bank. Customer support is top notch and very responsive and helpful

Inconvénients

The template/email editing software can be a little nightmarish sometimes, there is no back button making editing cumbersome. It also lacks some of the more advanced reporting, analytics, and segmenting features in more expensive tools--but hey you get what you pay for!

Alternatives envisagées 

ActiveCampaign, MailerLite, SendGrid, Hootsuite et AWeber

Pourquoi passer à EmailOctopus

Had nonprofit discount, best price for our needs, included pop-up and automation support

Réponse de EmailOctopus

Thank you so much for your thoughtful review, Arielle! We're thrilled to hear that EmailOctopus has been an excellent fit for your nonprofit and that you're finding it easy to use while staying within budget. We take pride in offering responsive support, so it's wonderful to know you've had a positive experience there!

We appreciate your feedback on our editor and reporting features. Improving our users' experience is a priority for us, and we’re always working on ways to make editing smoother. We'll also keep your comments on analytics and segmentation in mind as we continue to develop the platform.

Finally, it's fantastic to hear that your marketing team loves us, too, and that we're helping you stay connected with your audience. Thanks again for choosing EmailOctopus – we're grateful we can support your mission. 💜

Répondu le 03/03/2025
Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 30/12/2024

Big fan and highly recommend this tool

Avantages

Very easy to use and lots of new and innovative features are released every month. I am also a big fan of the team behind the product - support is responsive and extremely helpful, they have great resources, and their email updates are always fun to read.

Inconvénients

The lack of a preference center for managing contact preferences.

Réponse de EmailOctopus

Thank you for such a brilliant review! 💜We're thrilled to hear you enjoy using EmailOctopus and that your experience with the team has been so positive ;) Good news: the preference centre is coming later this year. We'll definitely announce it in our newsletter, but if you'd like a notification when it's available, just drop us a note and we'll make sure to reach out. Thanks again for recommending us!

Répondu le 15/01/2025
Angelique
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/01/2025

Highly reccommend Email Octopus

Overall I have found EO to be great value, user friendly, and enjoyable to use.

Avantages

Once you get the hang of it, it's very easy to use and I haven't found anything with a better cost for what is offered - which is ultimately everything.

Inconvénients

It did take me a little while to get the hang of it - not because it's difficult but because it was so obvious I kind of missed it. But by my second newsletter I had it sorted.

Réponse de EmailOctopus

Thank you for reviewing us, Angelique. It's a pleasure to see that you find EmailOctopus user-friendly, enjoyable to use, and great value. We're proud to support emerging and established writers in their journey, so I hope we'll be able to help you reach your marketing goals. We're here if you need anything along the way! 💜

Répondu le 28/01/2025
Josh
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 04/02/2025

Efficient, productive, simple email marketing

Very good. I recommend to any marketeer or small/medium business as a less bloated alternative.

Avantages

The product allows my business to send 50k+ emails a month, for a low monthly cost. I like the simplicity. Other senders are bloated and high cost. The product has similarities to my own business, british, simplicity, and well built.

Inconvénients

The only thing I would change is the ability to send to multiple lists at a time / with de-dupping. But no biggie.

Réponse de EmailOctopus

Hi Josh – thank you for the kind words. We're thrilled to hear EmailOctopus aligns with your values of simplicity and quality. Keeping things simple and affordable is at the heart of what we do, so it's great to know that's working well for you. Regarding your feedback about lists – this is something we aim to tackle later this year, so hopefully your list management experience will improve shortly. If you ever need anything, we're here to help. Happy emailing! 🐙

Répondu le 07/02/2025
Gretch
Gretch
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/12/2024

8 Thumbs Up!

Definitely love how easy it is to put together emails, and see the success rate on them. It's a huge help to my business, and I don't know why I didn't start sooner.

Avantages

How easy it is to import email contacts and design an email blast! The site is very well organized and easy to understand.

Inconvénients

My literal only gripe would be figuring out how to set up my custom website email to send the newsletters from. But that has nothing to do with EmailOctopus, and entirely a problem with my domain provider. But I still figured it out, and my emails send out amazingly now!

Réponse de EmailOctopus

Hi Gretch, what a pleasure to see such a lovely review – ending 2024 on a high note ;) We're indeed aiming to make EmailOctopus easy to use and we plan to make our platform even more user-friendly, so look out for our updates. Thank you for sharing your experience. 💜

Répondu le 31/12/2024
Nicole
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/01/2025

Very recommanded

Working with emailoctopus is fun and easy

Avantages

it is fun to work with. Very easy to create a newsletter, very easy to understand the different parts. My first attempts with campaigns went smoothly. The price plan is fair

Inconvénients

there is only one difficulty: changing the layout, i.e. moving a picture to another place

Alternatives envisagées 

Brevo

Pourquoi choisir EmailOctopus 

1. data protection (I want that servers are in the EU) 2. there was no free plan and I started now with a smaller audience

Pourquoi passer à EmailOctopus

Not user friendly (I work for an other project with this). Very small data storage

Réponse de EmailOctopus

Hi Nicole – thanks for taking the time to review us and for the excellent rating 💜 We're happy to hear the campaign creation process has been so smooth for you. If you're having trouble moving images in your template, just drop us an email or reach out to our support on chat, and I'm sure we'll be able to help you get it sorted ;)

Répondu le 28/01/2025
Georgia
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 02/12/2024

Easy to use, affordable product

I switched from Mailchimp to Email Octopus last year and have been very happy with the change. It's more affordable and it has all the features that I need. It's easy to create campaigns and add new subscribers.

Avantages

It's extremely affordable! It's also very user friendly. It's easy to make and send campaigns.

Inconvénients

I had a little bit of trouble verifying my domain at first but was able to figure it out.

Alternatives envisagées 

Constant Contact

Pourquoi choisir EmailOctopus 

It was getting very pricey and the price kept going up.

Pourquoi passer à EmailOctopus

It was the most affordable and straightforward. And it had a good free trial.

Réponse de EmailOctopus

Hi Georgia,

What a fantastic review, thank you so much for taking the time to share your experience. It's great to see that our price point and feature set match your needs. At EmailOctopus, we focus on making our product simple and affordable so that anyone can stay in touch with their subscribers.

Let us know if you need anything along the way ;)

Magdalena
Customer Success Manager

Répondu le 11/12/2024
Devin
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 19/07/2024

Excellent solution for managing email campaigns!

Avantages

The free option to start out with EmailOctopus is a very good choice to start out with. It enables you to see the functionality and send a good amount of emails before committing to a paid plan (if you need one). We have used a couple different options for email marketing, and EmailOctopus was the best all-around that we tried.

Inconvénients

EmailOctupus seems to have fewer email templates than some of the other providers, however - the ones they have fit our needs perfectly.

Alternatives envisagées 

Constant Contact

Pourquoi choisir EmailOctopus 

Rising costs of wix - very low message caps.

Pourquoi passer à EmailOctopus

We chose EmailOctopus based on it having a solid overall functionality that fit our needs, as well as competitive pricing.

Réponse de EmailOctopus

Hi Devin – thank you so much for taking the time to review us! It's wonderful to hear that EmailOctopus stands out among the competitors you tested ;) I do have some good news, too: we're planning to add many more templates to our library in the next few months, so you'll definitely get more options! Thanks again for recommending EmailOctopus.

Répondu le 26/07/2024
Koen
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 31/07/2024

Would recommend this to my friends

great support and link clicks analytics works well

Avantages

the freedom in free plan allows you to explore all features in EO

Inconvénients

I mean the interface is great but could use some refreshment. Like Manychat's automation interface

Réponse de EmailOctopus

Thanks for your review, Koen. Happy to hear our support and analytics work well for you. I noticed you mentioned you'd like a refreshed editor – we're actually working on revamping many parts of our interface, so hopefully, it'll be more intuitive to use ;) Thanks again for recommending us!

Répondu le 07/08/2024
Edwina
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/08/2024

Best ESP Ever - And I've Tried Them All

Fantastic. Easy to set up and get going, and any issues or queries I had were responded to promptly by helpful, friendly customer service representatives. Overall, I absolutely love using EmailOctopus and highly recommend them.

Avantages

Easy to use, uncluttered user interface. All the features I need, great pricing plans, excellent customer service.

Inconvénients

Honestly can't think of anything. I've used a lot of email service providers in the past, including all the 'big names', and EmailOctopus is my favourite by far. Absolutely love it.

Alternatives envisagées 

Kit et MailerLite

Pourquoi choisir EmailOctopus 

EmailOctopus had better pricing and better service, plus a much better user interface.

Logiciel antérieur 

MailerLite

Pourquoi passer à EmailOctopus

Much happier with overall usability and pricing.

Réponse de EmailOctopus

Thanks for your lovely review, Edwina! We're thrilled to hear you enjoy using EmailOctopus, and we're honoured to be part of your email marketing journey. Thanks again for recommending us. You know where to find us if you need anything along the way ;)

Répondu le 22/08/2024
Dawn
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/09/2024

Very pleased with EmailOctopus!

I have used EmailOctopus for a few years now. I send emails a few times per year to my client base, and a separate email to my referral sources. It's very easy to design an attractive looking email, and then to track who opens it and what they click on.

Avantages

For my level of usage this service is free and has all the sophistication I need.

Inconvénients

There is nothing I dislike, other than when I mention it to others they haven't heard of it!

Alternatives envisagées 

Constant Contact

Pourquoi choisir EmailOctopus 

They charge money for even small lists like I manage.

Pourquoi passer à EmailOctopus

EmailOctopus is easier to use and also free.

Réponse de EmailOctopus

Hi Dawn,
Thank you for your excellent review! We're thrilled to hear our design and reporting tools match your needs ;) We're here if you need anything along the way!

Répondu le 02/10/2024
Whitney
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 03/07/2024

Helpful and Responsive

They have been wonderful to work with, and have been highly responsive to emails when asked for questions or for help!

Avantages

I love that it's easy to use, has all the features we need without low limits on numbers of campaigns or automation, etc.

Inconvénients

Not being able to save templates from automation, but there's a workaround I figured out.

Réponse de EmailOctopus

Thanks for taking the time to review EmailOctopus, Whitney! Our Customer Success team is indeed always here for you, so I'm happy we've been able to help. You mentioned you could not save your automated emails as templates, and that you found a workaround – that's great to hear! In case it's useful, we support choosing an existing automated email as a base of any template, campaign or automated email, so you can always reuse your previous designs without needing to save them separately ;) If you need any help with it, feel free to reach out. Thanks again for recommending us.

Répondu le 23/07/2024
Janine
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 03/09/2024

Top quality & easy to use

Avantages

It's a very solid product - good deliverability, excellent onboarding and support and a very generous free tier. I find it very reliable and trust that my emails are reaching inboxes. I much prefer it to Mailchimp.

Inconvénients

The editor is a bit tedious. I need to change text & links from the template default every time. Also it does not automatically integrate with as much third party stuff. Zapier can make most integrations happen but I haven't got into it.

Alternatives envisagées 

Kit et MailerLite

Pourquoi choisir EmailOctopus 

Mailchimp had deliverability issues and no support, Beehiiv had unintended behaviour at times and poor support

Logiciel antérieur 

Kit et MailerLite

Pourquoi passer à EmailOctopus

ConvertKit was outside my budget & MailerLite was disappointing overall.

Réponse de EmailOctopus

Hi Janine,

Thank you for reviewing EmailOctopus. I'm happy to confirm that our new editor is ready for testing – feel free to reach out to us and we'll enable this option for you within the next few days. Hopefully, it'll solve your editor issues and make your experience even smoother. Thanks again for recommending us!

Répondu le 24/09/2024
Mark
  • Secteur d'activité : Sports
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 05/08/2024

I'm a fan of emailoctopus

Avantages

It has been easy to use and more user-friendly than MailChimp.

Inconvénients

I would like to have more design options for the newsletter. In particular, I'd like to see more fonts available and be able to embed, rather than link, videos.

Réponse de EmailOctopus

Hi Mark, thanks for leaving us a review. Happy to hear you find EmailOctopus easy to use – this was definitely one of our main goals! Regarding your feedback on design options – we're actually revamping our editor as we speak, and you'll see some more options very shortly. That said, when it comes to the features you mentioned, our limitations are not arbitrary – they are dictated by the constraints of how emails are rendered in mailboxes. For instance, most web fonts only work in fewer than 50% of mailboxes, so even if we were to add them, they wouldn't render in the email you send to your subscribers. Similarly, with video content – most email clients don't support rendering videos directly in the mailbox, and they would open them in a new tab anyway. So to avoid display and deliverability issues, we follow best industry practices. However, we keep our eyes peeled for any updates, and if more email clients start supporting those options, we'll definitely look into adding them, too ;)

Répondu le 12/08/2024
Sharon
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/08/2024

Easy, Efficient and Most Importantly - it works!

I think this is one of the best-kept secrets in email marketing.

Avantages

Easy to work with, easy to add an opt-in form

Inconvénients

It has been very easy for me here. Could be because I have worked through kinks in other similar programs.

Réponse de EmailOctopus

Hi Sharon, thank you for reviewing EmailOctopus! Glad to hear you're happy with our simplicity and features. We'd love to help more users like you, so please don't keep it a secret ;)

Répondu le 12/08/2024
Jenna
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 23/11/2024

Stuck on You

It has been a great tool and asset for our tiny organization that has seen some hardships. But I appreciate email octopus and would continue using them for any current and future venture.

Avantages

I like the vetting process to ensure lower risk of spam. The ease of use of the UI is also wonderful, and I enjoy the customization options.

Inconvénients

I cannot think of anything that would be considered unlikeable about email octopus, to be honest.

Réponse de EmailOctopus

Hi Jenna,

Thank you for such a candid review! We're thrilled to hear we share similar values when it comes to compliance. And it's a pleasure to see people enjoy our UI and customisation options – I'll make sure to share your feedback with our product team ;)

Thank you for supporting and recommending us. We're here if you need anything!

Magdalena
Customer Success Manager

Répondu le 29/11/2024
Kirsten
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/05/2024

Excellent customer service

I have been very pleased with my experience with EO, so much so that I have recently opened a second account for a charity I'm involved with. I love the ethos of this company - happy to help and support all businesses and organisations, no matter the size, with a big emphasis of excellent customer service.

Avantages

Because of the number of subscribers I have, I am on EO's free plan. However, EO's customer service is brilliant, and I find the design interface and admin dashboard very easy and intuitive to use.

Inconvénients

Nothing - I have been very happy with the service provided.

Danny
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
4

4
Publié le 29/08/2024

Great for events and mailing lists

Very easy to schedule and send emails, and a simple, user-friendly experience which I'd recommend to other organisations who use mailing lists.

Avantages

It's user friendly, and it's free. I found out about EmailOctopus when Mailchimp started charging extortionate fees for having 1500+ subscribers. Email Octopus was a great alternative.

Inconvénients

Some of the features are still a little basic, so I look forward to some new and improved design options in the future (fonts, shapes, etc)

Réponse de EmailOctopus

Hi Danny, I'm happy to hear that our price point and simplicity turned out to be a match for you! We're constantly working on improving our platform, so if you have any feature requests, please reach out to our support, and we'll be happy to add your +1 vote ;) Thanks for recommending us.

Répondu le 06/09/2024
Jim
Jim
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/07/2024

First time email blaster, and Octopus made it easy!

so far, so good, I wish that I had time to make better use of my subscription!

Avantages

ease of use and pricing. Once I got the hang of it, publishing was easy. and you can't beat the pricing. I do like the email address clean up ability!

Inconvénients

the formatting takes a little getting used to.

Réponse de EmailOctopus

Hi Jim, thanks for reviewing EmailOctopus! Simplicity has always been paramount for us, so it's fantastic to hear that sending your first email has been so smooth. I also appreciate your feedback about formatting – we're actually releasing a brand-new version of our editor in the next few weeks. Hopefully, it'll make your experience even more enjoyable ;)

Répondu le 24/07/2024
Dylan
Dylan
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 23/09/2024

Email campaigns

The creation of email marketing campaigns is sent to customers in a timely manner, being viewed with great interest and with great response results

Avantages

Since I started using EmailOctopus, my email list has grown significantly, which has been very valuable for getting more subscribers and creating marketing campaigns for more users. These campaigns through EmailOctopus have been the most effective and have had an amazing impact on customers

Inconvénients

The entire process has been the best, there are no flaws whatsoever, it has been useful and helpful to me

Réponse de EmailOctopus

Hi Dylan,
Thank you for the excellent review – we're thrilled to have helped you grow your business! We're here if you need any help along the way ;)

Répondu le 27/09/2024
546 avis

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