Moosend

Avantages

Aucun point fort, compte ferme sans justificatif

Inconvénients

Pretend etre cannabis friendly et vous refuse aussi sec sans justificatif

Avantages

The best thing is their customer service, it is unparalleled. Another amazing thing is the lack of restrictions for free users.

Inconvénients

The fact that they do not have a mobile app yet or that their website is not mobile friendly.

Avantages

The basic product is excellent. Automations work well, campaigns are easy to create, schedule and send. We had some initial problems with deliverability (often an issue with providers using shared ip pools) but they had a helpful contact who helped us warm up the list and move IPs which seemed to resolve the issue.Baseline support was usually fairly quick (although see one of the caveats below).

Inconvénients

We extensively pre-tested Moosend including booking a call with their sales team where we shared very detailed technical requirements, and then watched what seemed like them able to implement those requirements. We also reviewed their tech documentation to confirm that specific functionality existed (which existed with specific code examples on how to implement).We invested significantly, and then spend over $1000 on developers to try and implement that functionality, which proved impossible. We contacted front-line support who assured us that the functionality existed, and pointed us to the same documentation on their website which we had reviewed. We continued to persist with implementation. After eventually finding ourselves at a stand-still, we kept escalating until we eventually reached a level where we were told:1) The functionality did not exist2) That the documentation on their website was "out of date" (despite support pointing it to us)3) That their sales team "didn't know what they were talking about."We went back and forth and eventually got a refund (to their credit). However, we obviously weren't able to get compensation for our time, or expenditure on developers. It left a bad taste in our mouth as we had done all the right due diligence.

Avantages

Moosend's drag-and-drop editor made creating beautiful emails easy. No coding wizardry needed, just a sprinkle of creativity. Moosend's automation features let me set up email sequences that practically ran themselves. And the analytics were sufficient to track opens, clicks, and conversions like a hawk, optimizing multiple campaigns very well.

Inconvénients

While Moosend's templates are alright, I sometimes wished there were a few more options to choose from. Their pricing can get a little steep if your email list starts grows (and that can happen quickly when you are doing things right).
One thing to note is that I had a few minor hiccups with their customer support, but nothing too major to complain about.

Avantages

Moosend is a Godsend! It is the simplest platform I've worked with and does not compromise on any of the features. Creating beautful emails is drag and drop simple.

Inconvénients

Actually, I cannot think of anything I dislike or find lacking, really!

Avantages

I recently experienced an error with a Zapier app and their customer service resolved the issue in under 12 hours. They even reached out to me telling me to retry. With larger companies, you often have to contact them for a status update.

Inconvénients

They are frequently making updates to the functionality and UI/UX. It doesn't have the polish or simplicity that I liked with Mailchimp but it is getting better. Creating a message in their automation tool is different from their main campaign builder so it isn't as user friendly.

Alternatives envisagées 

Pourquoi choisir Moosend 

Pourquoi passer à Moosend

Avantages

I absolutely love Moosend! I am a new user, having come from a huge platform, to a medium platform, and when I found Moosend, it was a no brainer to move my list over. Their Customer Support is, hands down, the best I have seen on the market! Super fast tech support, new integrations and connections come daily. I would recommend this over and over to all my clients.

Inconvénients

Missing a few integrations, but that is an easy work around with Zaps.

Avantages

I can create campaign newsletters to send to my subscribers using my own template and schedule them to send at a convenient time.

Inconvénients

It's not easy to generate reports.
Sometimes, I have problems organising elements of my newsletter

Avantages

With Moosend, I like the ease of planning, scheduling and managing email marketing campaigns
I like that it comes with spam blocker which is very helpful
Email management and marketing automation is easy with Moosend in place.
It is the best email marketing solution I have used yet.

Inconvénients

With Moosend, there hasn't been anything to regret yet.

Avantages

It just works. I am not a fan of programs that are constantly buggy and this isn't the case. Issues I've had are resolved quickly. I get a real person in minutes not days or hours.

Inconvénients

Sometimes specialty functions are available but they take them under consideration for future implementation.

Alternatives envisagées 

Logiciel antérieur 

Avantages

We launched a new product line (pen name) and needed a value option to stay in contact and automate on boarding sequences for new readers. We used the free trial for Moosend (up to 500) and then the Pro subscription for unlimited emails. This worked great for our need at the time, because we weren't sure how fast it was going to scale.

Inconvénients

The cost above 1000 email subs is the same as many others, so it won't offer much in the way of cost savings for larger lists.

Avantages

High-quality service that tools you can understand it.

Inconvénients

Difficulty in the site Private e-mail or paid e-mail is a must on this site

Avantages

Moosend is an easy to navigate platform and the set-up was straightforward. I have been able to design my own email templates, elements and save them for future use. It has been simple to design and set up my email campaigns and build the emails into a funnel for each of my lead magnets. There is also the option to send an email immediately or schedule the exact time of delivery. I like that I have also been able to use Moosend to build a pop-up subscription form that I was able to build into a button on my WordPress website.

Inconvénients

It took time for me to work out how to create a Pop-up subcription form that could be used on my WordPress website.

Avantages

I has used this software in the past and it can be used for email marketing on your email database.

Inconvénients

I do believe that some more customization on the email templates and delivery rate can be improved.

Avantages

Saves me some operation costs with smart recipes (pre-set email automation). The campaign editor is also pretty intuitive and not over-whelming for custom automation creations. Another feature we like is the convenience of the landing page inclusion. Everything is handled by moosend automatically from page design to hosting. All we need to do is to send traffic.

Inconvénients

Integrations with other popular Saas seem to be lacking but to be fair, they have webhooks and zapier.

Avantages

Use interface is very intuitive and makes the job simple and effective.

Even with a very big number of emails, the service is very fast.

Great insights also in the blogs.

Started using workflows and they proved very useful. Also found what I needed in the analytics and reporting.

Inconvénients

At the moment I cannot think of anything that does not work well for me with Moosend.

Avantages

Great for newbies as well as experienced marketeers! Packed with great features (marketing automations, email editor, smooth and snappy UI! Highly recommended

Inconvénients

In the past, they didn't use to have so many email templates but in the last months it has been addressed.

Avantages

They are one of the best options for getting the most bang for your buck. Way better than mailchimp.

Inconvénients

A few things here or there are glitchy and their reporting could be better, but they are constantly building things out so I have hope for the future.

Alternatives envisagées 

Avantages

I like Moosend because of its features, it has helped me to create great subscription forms. The implementation once you understand it becomes easy to manage. Moosend allows you to create several email lists and automation options that can be visualized.

Inconvénients

I felt that the integration wasn't easy to understand, there are many ways of setting up your subscription forms into your websites and that can be confused when you start using it. But still seems a great option for beginners.

Avantages

I recommend Moosend for bulk newsletter. However, not the best option for transactional emails.

Inconvénients

Transactional emails API functionality.

Avantages

Unlimited emails for up to 1000 contacts, this is an amazing feature especially if you want to run a targeted campaign for a selective group of contacts.

Inconvénients

The template editor can get better with some pre-defined designs to edit. Hence we use Stripo to design the template and then we import the template into Moosend.

Avantages

MOOSEND has all the analytical stuff on the back end that you need to fine tune your marketing campaign. The templates are super easy to use and look amazing. The best part is the price. It does EVERYTHING you will need at a much lower price then the other companies out there.

Inconvénients

I can’t really think of anything. It’s super easy to use.

Avantages

I love that Moosend provides all the features I need for the amount of users we have for free AND doesn't include the logo in my emails. I also love the quirky personality of the brand in the emails they send us.

Inconvénients

Landing pages is extra - but you can't have it all for free which is fine. They partner with other softwares and promote those integrations which is fine too.

Alternatives envisagées 

Pourquoi choisir Moosend 

Pourquoi passer à Moosend

Avantages

You can't beat the price, especially for what you get. The userface is pretty user friendly and for the issues that I couldn't figure out, support responds quickly and is helpful. Love Moosend!

Inconvénients

The building feature could be a bit more user friendly. Love the drag and drop! But editing them wasn't super intuitive. I tried deleting a custom value but couldn't find the delete button. Again, what I couldn't figure out, support did.

Alternatives envisagées 

Pourquoi passer à Moosend

Avantages

Moosend is by far the most efficient email marketing tool I have used. The workflows are easy to navigate and customize the experience based on your specific needs.

Inconvénients

Fortunately I haven't come across anything negative yet.