Lodgify

Liebe Michael,
Wir danken Ihnen herzlich für Ihr Feedback und Ihre ehrliche Bewertung. Es freut uns zu hören, dass Sie mit unserem Onboarding-Prozess zufrieden sind und Lodgify nutzen, um Ihre Ferienwohnung auf mehreren Plattformen anzubieten. Wir bedauern jedoch, dass Sie einige Herausforderungen beim Einrichten Ihres Kontos erlebt haben und momentan nicht alle Funktionen reibungslos synchronisiert werden können.
Unser Team arbeitet kontinuierlich daran, die Plattform zu verbessern und die Benutzererfahrung zu optimieren. Ihre Anmerkungen werden dabei berücksichtigt, um unsere Services weiter zu optimieren.
Für weitere Unterstützung oder Fragen stehen wir Ihnen jederzeit gerne zur Verfügung. Zögern Sie nicht sich bei Fragen, direkt an unser Support-Team zu wenden.
Vielen Dank für Ihr Vertrauen in Lodgify!
Liebe Grüße,
Ihr Lodgify-Team

Hi there,

We’re sorry to hear about your experience and appreciate your honest feedback. It's disappointing that the platform did not meet your expectations, and we sincerely apologize for any issues you faced. We take your concerns seriously and would love the opportunity to address them directly. Please feel free to reach out to our support team so we can work on a resolution and improve your experience moving forward.

Best wishes,
The Lodgify Team

Hi Riccardo,

Thank you for sharing your feedback with us. We appreciate your detailed insights into your experience, and we take your concerns seriously.

We will review the points you've raised to ensure that our services meet your expectations. If there's anything specific you'd like to discuss or if you have additional questions, please feel free to reach out to our support team. We're here to assist you.

Best wishes,
The Lodgify Team

Hi Joe,

Thank you for your feedback and for choosing Lodgify! We're glad to hear that the support has been good so far, and we aim to maintain that level of service for you. We're committed to supporting you over the next few months and beyond, ensuring you have the best experience possible.

If you have any questions or need assistance as you continue to use Lodgify, please don't hesitate to reach out. We're here to help.

Best regards,
The Lodgify team

Hallo Benjamin,
vielen Dank, dass Sie sich die Zeit genommen haben, um wertvolles Feedback zu geben. Wir schätzen Ihre detaillierte Bewertung sehr wert und freuen uns, dass Ihnen einige Features bei Lodgify weitergeholfen haben.
Es freut uns, dass Sie unseren Kundenservice als schnell, unsere Direktbuchungsseite als ansprechend und unsere Statistiken ausführlich finden und auch Gefallen an unserem Onboarding gefunden haben.
Außerdem schätzen wir Ihr konstruktives Feedback für die Bereiche, die verbesserungsfähig sind. Wir nehmen die Herausforderungen bei uns auf, die Sie mit der Synchronisation, den Nachrichtenfunktionen und auch den Zahlungsaufforderungen haben. Ihre Insights im Bezug auf die Verwaltung mit Teammitgliedern, nehmen wir ebenfalls zur Kenntnis.
Wir stehen dafür ein unsere Plattform stets weiter zu optimieren und teilen Ihre Kommentare mit unserem Entwicklerteam für die weitere Beurteilung.
Wenn Sie irgendwelche weiteren Vorschläge haben oder auf Probleme treffen, zögern Sie nicht unser Support-Team zu kontaktieren.
Mit freundlichen Grüßen,
Ihr Lodgify Team

Hi Phyllis,

Thank you for sharing your experience. We're thrilled to hear that our platform helped expand your reach and simplify guest communication and pricing management.

We understand the importance of integrations and the need for compatibility with various reservation systems. While we currently don't integrate with RMS, we're continuously evaluating opportunities to enhance our offerings.

We're grateful for your positive feedback regarding onboarding and ease of use. Should you have further suggestions or questions, our team is always here to assist you.

Best wishes,
The Lodgify Team

Hi Helena,

Thank you for your kind review and recommendation! We’re thrilled to hear that Lodgify has been intuitive and effective for managing your aparthotel, and that our support team has been helpful throughout the process.

We appreciate your feedback about showcasing common areas and will share it with our team for future improvements. If you need any assistance, feel free to reach out—we’re here to help!

Best wishes,
The Lodgify Team

Hi Iván Darío,

Thank you for your feedback! We’re glad to hear you enjoyed the platform’s ease of use and found the advice helpful.

We appreciate your comments about the cost and mobile app and will share this with our team as we continue to improve. If you have any additional suggestions or need assistance, feel free to reach out—we’re here to help!

Best wishes,
The Lodgify Team

Ciao Marin,

Grazie per la tua recensione! Siamo felici che tu trovi utile la gestione centralizzata dei portali e che l'onboarding sia stato rapido e professionale.

Capisco le tue preoccupazioni riguardo al widget di prenotazione. Ti consigliamo di contattare il nostro supporto per risolvere i problemi riscontrati. Siamo qui per aiutarti a risolvere qualsiasi difficoltà.

Se hai ulteriori domande o necessiti di assistenza, non esitare a contattarci.

Best wishes,
The Lodgify Team

Hi Patricia,

Thank you for your kind words! We’re delighted to hear that you’ve had a great experience configuring channels and linking calendars, and that our team has provided excellent personalized attention.

We understand the frustration of waiting for approval to configure a channel. Unfortunately, these processes often depend on the external platform’s policies. However, we’re here to assist you every step of the way to ensure a smooth transition once approval is granted.

If there’s anything else we can do to support you, feel free to reach out. We’re here to help!

Best wishes,
The Lodgify Team

Hi Alex,

Thank you for your feedback! We’re delighted to hear that you’ve found the platform intuitive and easy to use, and that the onboarding process has been helpful for you.

We appreciate your comments about messaging limitations and the connection with VRBO. While some of these constraints are due to the platforms themselves, we’re always working to improve our features and integrations to enhance your experience.

If there’s anything we can assist you with or if you have further suggestions, please feel free to reach out. We’re here to support you!

Best wishes,
The Lodgify Team

Hi Cheri!

Thank you so much for your review! We’re delighted to hear that you find Lodgify easy to use and that our customer service has been helpful. We appreciate your feedback about the end-of-year reporting and will definitely take that into consideration as we continue to improve the platform. If you ever have any questions or need assistance, don’t hesitate to reach out!

Best wishes,
The Lodgify Team

Hi John,

Thank you for sharing your experience with Lodgify! We're delighted to hear that our service has been a key factor in the success of your business.

If you have any more thoughts or questions, feel free to reach out. We're here to support you.

Best wishes,
The Lodgify Team

Hi there!

Thank you for sharing your experience with Lodgify. We're thrilled to hear that our onboarding representatives were knowledgeable and helpful. We're sorry to learn about your disappointment regarding the additional onboarding session. While we aim to provide thorough initial guidance, our Support Team is always available to assist with any further questions or details you might need to make the most of our software.

We're glad you chose Lodgify and look forward to supporting you as you grow your business!

Best wishes,
The Lodgify Team

Hi Rick,

Thank you for sharing your experience with Lodgify! We're delighted to hear that you appreciate our quick and thorough customer service, as well as the value and options for website setup.

Your feedback about payment options is noted, and we're continually evaluating ways to enhance our offerings. If you have specific suggestions or preferences, feel free to let us know.

We're glad to have you on board, and if you ever need assistance or have further insights to share, don't hesitate to reach out.

Best wishes,
The Lodgify Team

Hi Louise,

Thank you for sharing your experience! We're thrilled to hear that you find Lodgify easy to integrate with Airbnb and straightforward to use. We apologize for the initial communication issues you encountered during onboarding, but we're glad to know that your experience has improved since then. Your feedback about the thoroughness and support available is much appreciated, and we’re here to help if you need anything further.

Best wishes,
The Lodgify Team

Hi Ugo,

Thank you for your review! We’re thrilled to hear that you’re enjoying the simplicity and optimization of our platform, as well as the automated pricing options. It’s great to know our support and onboarding teams have provided clear and helpful assistance.

If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out. We’re always here to help!

Best wishes,
The Lodgify Team

Hi Marcello!

Thank you for your feedback! We’re glad to hear that you’re satisfied with the ease of use and the support you’ve received during onboarding, especially with Google Vacation Home integration.

We appreciate your comments about online check-in and receipts, and we’ll share this with our team for future improvements. If you need any further assistance, don’t hesitate to reach out—we’re here to help!

Best wishes,
The Lodgify Team

Hi Gabriel,

Thank you for sharing your feedback about your experience with Lodgify. We're sorry to hear that you've encountered difficulties and frustrations with our platform.

Your feedback regarding the issues you mention is valuable, and we'll make sure to take it into account as we continue to improve our platform.

If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to help.

Best regards,
The Lodgify Team

Hola Nadia,
¡Gracias por compartir tu experiencia con Lodgify!
Tomamos nota de tus comentarios sobre la estructura de precios y los tendremos en cuenta para seguir mejorando. Por otro lado, nos alegra saber que ya te sientes cómoda usando Lodgify, en parte gracias a la ayuda de nuestro equipo de onboarding.
Si te surge alguna pregunta o necesitas más ayuda, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarte.
¡Gracias por elegir nuestro software!
Un saludo,
El equipo de Lodgify

Hola Rosana,

Gracias por tu reseña. Nos alegra saber que estás satisfecho con la capacidad de controlar tus páginas a través de nuestra aplicación.

Entendemos que poder contactar con un operador es importante. Si tienes alguna duda o necesitas asistencia, no dudes en ponerte en contacto con nosotros a través de la aplicación o nuestros canales de soporte.

Best wishes,
The Lodgify Team

Hi Tom!

Thank you for your feedback! We’re thrilled to hear that you find Lodgify intuitive and appreciate its automation, SEO optimization, and website builder features. We understand your concerns about pricing and the Nuki connection, and we’ll pass your feedback along to the team. If you have any questions or need assistance, don’t hesitate to reach out—we’re here to help!

Best wishes,
The Lodgify Team

Hi Joao!

Thank you for your feedback! We’re glad to hear you’re enjoying the direct bookings option and website builder. We appreciate your honesty regarding the user experience before onboarding and are happy to know things went smoothly afterward.

If you have any questions or need assistance as you continue using Lodgify, feel free to reach out—we’re here to help!

Best wishes,
The Lodgify Team

Hi Brenda,

Thank you for sharing your experience with Lodgify! We're thrilled to hear that our platform has provided you with the convenience of managing all your bookings and calendars in one place.

Your feedback about our pricing is valuable to us. We're committed to providing value through our services and continuously strive to optimize our offerings.

Should you have any further suggestions or if there's anything we can do to enhance your experience, please feel free to reach out. We're here to ensure that Lodgify continues to meet and exceed your expectations.

Thank you for choosing Lodgify and for your positive feedback. We appreciate your support!

Best wishes,
The Lodgify Team

Hallo Dennis,

Vielen Dank für deine positive Bewertung! Es freut uns sehr, dass du mit unserem Support und der Einrichtung zufrieden bist und die Homepage dir gefällt.

Wir nehmen dein Feedback zur Rechnungsstellung und zur Bildübertragung ernst und werden diese Punkte weiter verbessern.

Wenn du weitere Fragen hast oder Unterstützung benötigst, lass es uns bitte wissen.

Best wishes,
The Lodgify Team

Hola África.

Nos alegra saber que nuestra plataforma te ha resultado fácil de manejar, y que el equipo haya resuelto todas tus dudas.

Lamentamos los inconvenientes con la conexión a VRBO y la moneda de cambio. Esperamos que se pueda resolver pronto y recuerda, si necesitas asistencia con esto, no dudes en volver a ponerte en contacto con nosotros.

Saludos,
El equipo Lodgify.

Hi Massimiliano!

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with the professionalism, clarity, and kindness of our team. It’s wonderful to know that everything met your expectations. If you need any further assistance, don’t hesitate to reach out—we’re always here to help!

Best wishes,
The Lodgify Team

Hi Laura!

Thank you for your thoughtful feedback and for sharing your experience with Lodgify. We're so pleased to hear that having your own website and accepting direct bookings has been a game-changer for you! Your independence from OTAs like Airbnb and VRBO is a great milestone.

We appreciate your note about workflow design and will take it into consideration as we continue improving the platform. If you ever have suggestions or need assistance, our team is always here to help.

Best wishes,
The Lodgify Team

Hi Deen,

Thank you for sharing your experience with Lodgify! We're delighted to hear that our platform has streamlined your vacation rental management across multiple platforms.

It's fantastic to know that our onboarding process, was instrumental in easing your transition and addressing any concerns you had.

Please don't hesitate to reach out if you have any further questions or need assistance.

Best wishes,
The Lodgify Team

Hi Kyle,

Thank you for being a long-time user of Lodgify! We're thrilled to hear that our software has met the requirements for your hospitality business over the past 5 years.

We appreciate your feedback regarding the PM modules and the guides/guest app function. Your insights are valuable, and we'll consider them as we continue to improve and enhance our features.

If you ever have more suggestions or if there's anything specific you'd like to see in future updates, feel free to reach out. We're here to support your success and look forward to serving you for many more years.

Best wishes,
The Lodgify Team

Hi Carlotta!

Thank you for sharing your feedback! We’re glad to hear you’re enjoying the functionality and seamless connection with other channels, as well as the support provided during the configuration.

We appreciate your suggestions about customizing guest data requests and adding different rates. Your input helps us improve, and we’ll share this with our team for consideration.

If you have any further questions or need assistance, feel free to reach out—we’re always here to help!

Best wishes,
The Lodgify Team

Hi Davide,

Thank you for your detailed feedback! We’re glad to hear that you appreciate the simplicity of the platform, the calendar synchronization, and the centralized price management. It’s great to know that you felt comfortable right away and that you enjoyed the website creation feature for your holiday home.

If you need further help, feel free to reach out anytime.

Best wishes,
The Lodgify Team

Hola Desiree,

Que bueno saber que tu experiencia en el onboarding fuera tan positiva. Nos alegra que nuestra plataforma te haya resultado intuitiva, fácil de usar, y que estés tan satisfecha con ella.

Gracias por tu comentarios y tomaremos en cuenta tu sugerencia sobre el creador web. Seguimos trabajando en mejorar nuestras herramientas y en integrar más funcionalidades para ofrecer la mejor experiencia.

Recuerda que, si necesitas ayuda o tienes preguntas u otras sugerencias, puedes ponerte en contacto con nosotros.

Saludos,
El equipo de Lodgify.

Hi Jennifer,

Thank you for sharing your review of the Account Manager process! We're thrilled to hear that you appreciated the support from our account management team and found the monthly meetings helpful.

Regarding the challenges you mentioned about pricing changes and platform synchronization, we understand how important clarity and ease of use are in these areas. We're continuously working on improving our platform to make these processes more intuitive for our users.

We're delighted to hear that you're happy with Lodgify overall. If you ever have any further questions or need assistance, please don't hesitate to reach out to us.

Best regards,
The Lodgify team

Hi Federico!

Thank you for sharing your experience. We’re thrilled to hear you enjoy the ability to control all aspects of your business with Lodgify.

We’re sorry to hear about the delay in publishing your site. This shouldn’t take long, and we’d be happy to look into it for you. If you’re still experiencing this issue, please don’t hesitate to reach out—we’re here to help ensure everything runs smoothly.

Best wishes,
The Lodgify Team

Hi Marcos,

Thank you for your review! We’re thrilled to hear that you find Lodgify to be the best value for money and that our synchronization with OTAs is working perfectly for you.

While we may not be the most advanced option, we’re committed to providing a reliable and user-friendly solution that meets your needs at a competitive price. If there’s anything we can do to enhance your experience further, don’t hesitate to let us know—we’re here to help!

Best wishes,
The Lodgify Team

Hi there,

Thank you for sharing your experience with Lodgify! We're delighted to hear that you're enjoying our reservation system and channel manager, among other features. It's great to know that you find these tools beneficial for your business.

We appreciate your feedback regarding VRBO integration and payment options. We're continuously working to improve our platform and enhance the integration with VRBO to provide a seamless experience for both hosts and guests.

We're thrilled to have you on board, and we're here to support you every step of the way. If you have any further questions or suggestions, please don't hesitate to reach out to us.

Best regards,
The Lodgify team

Hi Julio,

Thank you for your feedback and recommendation! We’re glad to hear you’re enjoying the ease of synchronizing accommodations and managing everything in one place.

We understand that the initial setup can feel overwhelming, but we’re here to support you every step of the way. If you have any questions or need assistance, don’t hesitate to reach out!

Best wishes,
The Lodgify Team

Hi Cai,

Thank you for the review! We are thrilled that you like our product and really appreciate the feedback you have given us.

If you have any further questions or need help, please reach out! We're always happy to help.

Best regards,
the Lodgify Team

Hi Andrea!

Thank you for your feedback! We’re happy to hear that you’re enjoying managing everything from a single application and finding the software well-made and user-friendly.

We apologize if the language used in customer service didn’t fully meet your expectations. We’re always working to improve our support to provide the best experience possible. If you need assistance in your preferred language, let us know, and we’ll do our best to accommodate!

Best wishes,
The Lodgify Team

Hi Gherardo!

Thank you for your feedback! We’re glad to hear you find the connection to the main OTAs easy and that Alessia provided friendly and professional support during onboarding.

We understand your concerns about certain OTAs not configuring all settings automatically. This is often due to platform-specific limitations, but our team is always here to assist you with setup and ensure everything runs smoothly.

If you need further help, don’t hesitate to reach out!

Best wishes,
The Lodgify Team

Hallo Raya,

vielen Dank, dass Sie Ihre ersten Eindrücke mit uns teilen! Es freut uns zu hören, dass Sie die Übersicht und die schnelle Aktualisierung der integrierten Kanäle als nützlich empfinden. Was die Erstellung von Rechnungen betrifft, so ist unser Team hier, um Sie bei jedem Schritt zu unterstützen. Bitte kontaktieren Sie uns über diesen Link: (https://www.lodgify.com/contact/). Unser Support-Team ist werktags von 7 bis 22 Uhr GMT und am Wochenende von 12 bis 24 Uhr GMT erreichbar. Wir setzen uns dafür ein, dass Sie eine positive Erfahrung mit Lodgify machen.

Mit freundlichen Grüßen,
Das Lodgify-Team

Ciao Renato, ti ringraziamo di cuore per il tuo feedback così positivo. Condivideremo il tuo messaggio con il nostro team, che sarà sicuramente entusiasta di riceverlo.

Siamo davvero felici di sapere che la tua esperienza con Lodgify sia stata soddisfacente e che il nostro prodotto abbia superato le tue aspettative.Il nostro obiettivo è migliorare costantemente per offrirti sempre il massimo.

Se hai ulteriori domande, suggerimenti o desideri condividere altre impressioni, non esitare a contattarci. Siamo qui per te!

Ti auguriamo una splendida giornata.
Il team di Lodgify

Hi Stefano!

Thank you for your kind feedback! We’re thrilled to hear that Lodgify has been a simple and intuitive solution for managing your properties, helping improve occupancy and reduce your workload.

We appreciate your note about certain features requiring the Ultimate plan and are glad to know you’re overall very satisfied. If you ever need assistance, don’t hesitate to reach out—we’re here to help!

Best wishes,
The Lodgify Team

Hola Marc,
Gracias por tomarte un tiempo para compartir tu opinión. Nos alegra que te guste el diseño de las plantillas de nuestro creador web.
Tus comentarios nos resultan muy útiles y nos permiten mejorar continuamente. Si quieres comentarnos alguna otra cosa, no dudes en hacérnoslo saber. ¡Estamos aquí para ayudarte!
Un saludo,
El equipo de Lodgify

Hi there!

Thank you for your wonderful feedback! We’re delighted to hear that your onboarding experience was fast and easy, and that our team has been responsive and supportive throughout.

If you ever need further assistance, feel free to reach out—we’re always here to help!

Best wishes,
The Lodgify Team