AeroAdmin

Avantages

Pratique pour la prise en main à distance pour l'assistance et la résolution de problèmes informatiques, idéale pour les entreprises

Inconvénients

Plan de tarification élevé devrait revoir le prix

Avantages

It makes it possible to connect to my work computer so I can work at home. We have a network that I need access to so I cannot do my work from my home computer without that access. This makes it possible to do everything I need to do from home.

Inconvénients

While the set up was not difficult, understanding how to do the set up was and there was next to no support from the software company. They don't offer to help even when you order the corporate package which we did. They did refer me to one youtube video, that was it.

Alternatives envisagées 

Pourquoi passer à AeroAdmin

Avantages

Business use
Easy download
Simple interface
Unattended Access
File sharing
Great price
Reliable customer support

Inconvénients

Limited functionality on Mac running machines.

Alternatives envisagées 

Pourquoi passer à AeroAdmin

Avantages

I liked nothing about the software. It was Horrible

Inconvénients

The software was archaic on the interface and features - Setup required an EXE file to be downloaded and then run - it showed up on the task tray and thats how you opened it.Supposedly installed a service however remote computers wouldn't reliably respond to connection attempts.Had to physically go to the remote systems to reboot them multiples times a week.Support was abysmal.

Alternatives envisagées 

Pourquoi choisir AeroAdmin 

Logiciel antérieur 

Pourquoi passer à AeroAdmin

Avantages

Its totally free for commercial and personal use. Sometimes my students need personal assistance as they don't have the same hardware and software. I can quickly solve their problem using a quick session. Everything is super simple and easy to user. The software is portable so my student can delete the software after using it.
The control my student has is a lot. They can select what I can control which is a good option.

Inconvénients

I sometimes it gets disconnect when I am working behind a firewall, but when I use a mobile data connection without firewall it did very well.

Alternatives envisagées 

Pourquoi passer à AeroAdmin

Avantages

Availability and Speed, very few limitations on what remote user can do. Works for 99+% of what I need.

Inconvénients

Some issues with differing "screen sizes". This is less of an issue when using a high resolution monitor.

Avantages

Most things work well. I cannot think of anything useful to fill the required number of characcters

Inconvénients

Having used it for a period and relying on the logging function to keep an accurate record of my interaction with my clients, I was annoyed when they suddenly discontinued the function. Subsequently it has proved impossible to remove it from some of my client computers and consequently adversely reminds me of the intransigence of the company.

Avantages

You don't need to install anything, just download and run the program on both systems. Those that you are connecting to will read off an ID/PIN that you enter on your end, and then you make the connection to view their screen. Unlike some other programs I've tried, I have found it to work nearly 100% of the time. No network/firewall changes needed.

Inconvénients

Not so much a con, but if you need more features like file transfer, controlling multiple computers at the same time, etc., you need to opt for a paid version.

Alternatives envisagées 

Pourquoi passer à AeroAdmin

Avantages

AeroAdmin has one of the easiest to use interfaces I've ever come across. The program itself is very simple and easy to use, and very easy to find the features and settings you are looking to access. You can do almost anything and help anyone with the free version alone, but I opted to go with the corporate version to support the company AND for the additional branding options. They are far less expensive than almost all of their competitors, but they give you all the same features and then some. Their SOS feature is amazing for anyone that wants to give their clients push button access to fast help.

Inconvénients

Although the software interface is very easy to use, I feel like the program itself is dated. Everything works just fine, and I haven't encountered any errors, however the program just has a Windows XP look and feel to it and needs a facelift. Besides that it is fantastic.

Avantages

The free version is more than enough for me. I have used much remote connection software before, but it is really easy to use.
Aeroadmin really has fewer things which are a good thing. Just put the partner code and they can see what permission to give. This client's end permission is a great thing for any user.
The video quality is ok and I can select it from settings.
I can record and take a screenshot of my remote session which is really handy.
Unattended access helped me to set up an offsite download windows machine for overnight download job.

Inconvénients

My avast antivirus sees this application as a threat which is really annoying and searches for threats every time I start. I think it needed to be fixed.

Avantages

I was using another vendor, but needed Commercial Use. The competitor's software was as much per month as AeroAdmin is for an entire year! The free version works great, but only allows 12-17 hours per month usage. So, I installed the single computer version. It allows you to choose the resolution so I am able to make the print larger. Working great so far.

Inconvénients

In a perfect world, the Free Version would allow more usage hours. No real cons yet. I will keep you posted.

Avantages

With AeroAdmin we can calculate the remote working hours and charge it accordingly.

Inconvénients

Screenshots of the system should be better in resolution or at least there needs to be a resolution tuning option.

Avantages

I like that it is free to use and it's very straight forward and works right away. Being able to logoff and reboot the computer is very helpful.

Inconvénients

The main think I wish it had was a chat option, that can make things so much easier. It also can print remotely.

Avantages

Cheaper than other remote connection software; but totally waste of money as functionality is poor

Inconvénients

I bought the paid licence--Simply speaking it is ripped off
Frequent disconnection
Slow browsing when it connects
Poor data transfer
It wasted 80 gb of my internet last month as I have to start over and over for a simple file transfer