TalkChief

Avantages

Easy to use, clean nice flow builder . Great for small and medium call centers .

Inconvénients

Its great MVP so far and easy to use . Definitely waiting some more cool features to be added .

Avantages

Clean UI, ease of use and the details in every single feature, for example, localization functionality was enabled without me even asking, everything was set for me to start calling

Inconvénients

Can't say anything really hear, I love the product, but I wish to have more integrations in the near future

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Avantages

I've been truly impressed with the level of support I've received. The team has been incredibly efficient, always providing quick and helpful responses whenever I reach out. Their promptness and clear communication have made a significant difference, ensuring that all my concerns are addressed swiftly and effectively. It's refreshing to experience such reliable and attentive service.

Inconvénients

While my experience with Talk Chief has been largely positive, one aspect I find lacking is the absence of a dedicated soft phone app. Having a streamlined, user-friendly app for managing calls and communications would significantly enhance convenience and accessibility. I hope Talk Chief prioritizes developing this feature soon to further improve the overall user experience.

Avantages

TalkChief is a comprehensive VoIP solution that exceeds my expectations. Its intuitive interface and customizable features make it easy to tailor the platform to my specific needs.
The support team is exceptional, always quick to respond and knowledgeable about the platform. They are friendly and helpful, making it a pleasure to interact with them. Additionally, TalkChief's competitive pricing and especially with their startup's discounts make it an affordable option for businesses of all sizes.

Inconvénients

TalkCheif has consistently exceeded our expectations. Even when we encountered minor issues, their support team was quick to address and resolve them.

Avantages

amazing support, very intuitive and easy to use..
a life saver for businesses in some cases.

Inconvénients

nothing out of the ordinary..
set up was pretty fast and you just start working!

Avantages

User friendly and excellent technical support.

Inconvénients

Nothing really. I have been depending on TalkChief for my business for already more than a year and would love to continue with them.

Avantages

Ease of use, we integrated our CRM in 10 min

Inconvénients

We are looking forward for the new mobile softphone

Avantages

It’s easy implementation. It was super friendly and the process took no time.

Inconvénients

Nothing in particular. The app is friendly and straightforward.

Avantages

The support mechanisms work super well and fast. The tool is easy to setup and use

Inconvénients

Some features could be better developed such as phone application, system alerts for notifying not being reachable when team is not connecting.

Avantages

Very easy to set up and a very user friendly

Inconvénients

Nothing so far. It took a few minutes to set up and ready to go

Avantages

The level of support is amazing, and they are are continuously improving and adding more integrations to the system, i personally asked them for a special integration for ZOHO crm, and within 2 weeks they delivered.

Inconvénients

I am very happy. Nothing at the moment, so far so good.

Avantages

Product is very easy to use and many tools and features allows great flexibility. Amazing tool

Inconvénients

Nothing it is great feature and product

Avantages

The fact that I can use the softphone on my mobile and mac, I'm reachable everywhere, i don't miss calls anymore

Inconvénients

Need some design improvements of the platform?

Avantages

Dashboard and live monitoring, and top up

Inconvénients

Nothing untill now, talkchief contains all the features i needed

Avantages

Simplicity and user-friendlyAlso it was a cheap

Inconvénients

Nothing was badAnd it was an amazing experiance

Avantages

My drivers are able to use it on their mobiles (android and IOS), easily, calls quality are good and clear, and i'm able to monitor each driver calls, incoming and outgoing, while controlling the cost.

Inconvénients

Would be good to have the possibility to make my own reports, however their support team said that it's in their plan for next quarter, and they offered to build me an on-demand tailored report if I'm interested free of charge, that was amazing!

Avantages

I really liked the reports, especially the one showing the agent performance which helped me measure their KPIs, and thus provide a better experience to our clients.

Inconvénients

Although they shared with me that they are currently working on it, it would be great to add as many integrations as possible.

Avantages

Its really easy to use once configured. it helped us save money

Inconvénients

nothing i can think about, maybe to add other languages in addition to English?