HubSpot Sales Hub

Avantages

It was good at pulling in the email contact information and easy to export the contacts.

Inconvénients

It pulled in too much information to track and to streamline.

Avantages

Atualmente utilizo para gerenciamento de vendas da equipe em prospecção do cliente até a conclusão final da venda.Acredito que tenha muito mais a agregar, por ora, utilizo funções simples.

Inconvénients

Estou amando os recursos que estou utilizando.

Avantages

HubSpot es una muy buena herramienta para realizar un seguimiento de las posibles ventas, automatizar los procesos de ventas y mantenerse al día de todas las ventas que se llevan a cabo.

Inconvénients

HubSpot es una herramienta que al principio cuesta coger la dinámica, pero una vez sabes manejar la herramienta te ayuda en el día a día tanto con el seguimiento de las ventas como con los clientes.

Avantages

O que mais gostei foi a facilidade de acompanhar todo o processo de vendas no HubSpot Sales Hub. A plataforma oferece um painel intuitivo que permite visualizar todas as etapas do funil de vendas, desde a prospecção até o fechamento.

Inconvénients

Achei a interface um pouco confusa no início.

Avantages

O HubSpot Sales Hub me proporcionou uma visão holística do meu funil de vendas e uma gestão mais eficiente do meu processo de vendas

Inconvénients

Tirando o inicio que tive um pouco de dificuldades para aprender, não tenho resenhas negativas.

Avantages

It integrates in multiple forms with our current tools, like our ecommere websites.

Inconvénients

HubSpot Sales Hub gets expensive quite fast and I was not willing to pay that not understanding all its functions

Alternatives envisagées 

Pourquoi choisir HubSpot Sales Hub 

more specific to what I was looking for for CRM

Logiciel antérieur 

Pourquoi passer à HubSpot Sales Hub

I did not.

Avantages

Facilidade, otimização, integração fácil com telefonia, software all-in-one, sem precisar ficar buscando dados de um software para outro para fazer atendimento, vendas e marketing. Além disso, tem o CRM mais completo que já vi na minha vida, com propriedades infinitas para cada um dos contatos, o que permite que segmentemos nossos clientes melhor e nos faça atendê-los de uma forma mais humana e completa.

Inconvénients

A única coisa ruim do Hubspot para alguém que tem empresa no Brasil são as cobranças feitas em dólar e não em reais. Apesar de ainda sim o software ser bem acessível mesmo pagando em dólar, com as flutuações da moeda as vezes acaba ficando bem caro. Espero que um dia eles possam cobrar em reais, mas essa seria a única crítica

Alternatives envisagées 

Salesforce Sales Cloud et Zendesk Suite

Pourquoi passer à HubSpot Sales Hub

O Hubspot é de longe o mais completo, pois não só entrega um software de vendas mas também toda uma suite de produtos por um preço muito acessível e justo. Além disso, a telefonia do Hubspot (algo muito importante pra gente) é completa e não tem atritos para integrar com nossos números.

Avantages

HubSpot is easy to implement and very easy to manage on a day to day basis. This product offers very helpful insights into my contacts and how they interact with our content and communications.

Inconvénients

I feel like HubSpot is a little stingy on the features they offer at lower price points. They hold on to better features that are too expensive for smaller companies to afford.

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi passer à HubSpot Sales Hub

HubSpot was easier to use and implement.

Avantages

Las funciones son potentes y en una versión gratuita obtienes muchas posibilidades

Inconvénients

El siguiente nivel de versión de pago, el costo es muy alto. Sería genial si existiera una licencia de menor costo

Avantages

1. User interface is really good and attractive.2. Helps to close deals in a great manner.3. Helps manage the sales of the team.

Inconvénients

1. There are occasional bugs and glitches in the platform.2. The pricing of the subscription plan was high for me.3. Does not let me change my subject head.

Avantages

I love the fact how Hubspot automates our marketing and CRM processes, I really enjoy the way Hubspot functionality allows us, as it is easy to use and enables us in simple steps to create folders for all our customers, manage their data and orders, save all documents associated with them, and archive correspondence. I really appreciate how job automation with Hubspot gives us more high-quality capabilities that help us manage workflows, assign tasks, categorize and reach customers instantly, and Hubspot makes it easy to send links, images, and offers to consumers, take orders and inquiries, create tickets for them, and respond to them, plus Keeping records of all those operations. Hubspot also collects data and generates analytical reports, which helps us make smart decisions.

Inconvénients

Hubspot is all-in-one in a nutshell, and with practice and practice, you'll find nothing to dislike.

Avantages

Easy to understand interface: HubSpot Deals Center has an easy to understand interface that is not difficult to explore, making it open even to the individuals who are new to deals programming.Exhaustive highlights: The product offers a scope of elements intended to smooth out and upgrade the deals cycle, including lead following, email following, and record sharing.Coordination with other HubSpot devices: HubSpot Deals Center is essential for the bigger HubSpot set-up of apparatuses, which incorporates promoting and administration programming. This implies that it can coordinate with other HubSpot devices, giving a consistent and exhaustive stage for overseeing client collaborations.Powerful revealing and investigation: HubSpot Deals Center point offers strong announcing and examination abilities, permitting organizations to acquire significant bits of knowledge into their deals execution and distinguish regions for development.Extraordinary client service: HubSpot has gained notoriety for giving incredible client care, with a committed group of specialists accessible to respond to questions and investigate any issues that might emerge.

Inconvénients

Cost: HubSpot Deals Center can be costly for organizations on a limited spending plan, especially on the off chance that they require progressed includes or have a huge outreach group.Steep expectation to learn and adapt: While HubSpot Deals Center point is easy to use, it can in any case require an investment to figure out how to utilize every one of the highlights successfully, especially for the people who are new to deals programming.Restricted customization choices: A few clients might find that the product's default settings and formats don't meet their particular requirements, and customization choices are restricted contrasted with a few different deals programming arrangements.Restricted reconciliations: While HubSpot Deals Center point can coordinate with other HubSpot devices, it may not be viable with all of the outsider applications that organizations use in their deals processes.

Avantages

What I like about this CRM is the ease of use. You enter your information in the company and in contact and then everything is connected. You can create quotes from the information created in the company and contact very quickly. Navigation in the application is also very good. Several pieces of information are pre-filled by hubspot and you have all the information you want about your contacts in one place. The sales pipeline is also very clear and provides a good idea of future cash inflows and income related to different prospects.

Inconvénients

Currently, the only negative point that I have found of hubspot in general is the price. If you want to have all the hubspot modules (sales, marketing, etc.) it is quite expensive. Our company being a startup cannot afford to buy all the modules.

Avantages

Easy to use. Very intuitive even for the non-technical savvy user.
Ability to create custom scheduling links to send to prospects.
Ability to integrate with numerous other programs to really streamline your workflow and save you time!
Ability to create beautiful email templates.
Ability to create links to documents, videos, images, and more to embed into emails.
Get open rates, click rates, time viewed, etc.
App for smartphones for easy on-the-go access. App also helps you log incoming and outgoing calls when related to a contact.
Easily track sales pipeline on an interactive dashboard.
Automatically logs events and emails through linked calendars and email inboxes.
Can launch calls from site and app, log type of call, and record the call!

Inconvénients

I don't really have any complaints or cons with HubSpot itself. I would love the app to be able to do a little more, like create/edit/add a quote.

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi choisir HubSpot Sales Hub 

My company was not fully utilizing Netsuite and it didn't have as many features as we liked with Hubspot. I think it was also cheaper but I didn't authorize the switch nor make the purchase.

Logiciel antérieur 

NetSuite

Pourquoi passer à HubSpot Sales Hub

My company was not fully utilizing Netsuite and it didn't have as many features as we liked with Hubspot. I think it was also cheaper but I didn't authorize the switch nor make the purchase.

Avantages

You can easily upload all records to the cloud so that any team member may view them from anywhere using HubSpot Sales Hub. It is interoperable with various apps and allows for rapid exporting and importation of lists and data. I enjoy how HubSpot Sales Hub categorizes emails and responds to customers. I can control my workflow, assign tasks, sync it with my mailbox, and send messages promptly. The mobile app also sends you regular notifications to keep you updated on all happenings. On my favorite HubSpot Sales Hub Weekly Activity and Reporting Dashboard, I can see everyone's contact information. I like that you can record calls, emails, and consumer interactions.

Inconvénients

There is nothing to dislike about the HubSpot Sales Hub, the simplicity, ease of use and unique tools you get with it will allow you to organize your business in a unique style.

Avantages

HubSpot has increased our close rate, sales volume, and contact database. It has been a huge value add to our organization and we have much more accurate and usable data.

Inconvénients

It does require a dedicated person to implement but their support team is incredible

Alternatives envisagées 

Salesforce Sales Cloud et SugarCRM

Pourquoi choisir HubSpot Sales Hub 

Act was not able to handle our business needs and is not user-friendly or geared towards modern operations

Logiciel antérieur 

Act!

Pourquoi passer à HubSpot Sales Hub

Price and overall offering. Best capabilities for our neds.

Avantages

The ability to utilise sequences and snippets in the sales process was an absolute game changer for us as a business. We were able to implement our sales playbook with clearly defined stages and outcomes that could be easily implemented throughout the team literally at the touch of a button. The efficiencies that this has bought across the board has been incredible, it has also had the benefit of reducing the ramp time to effectiveness of new sales team members from approx 6 months to 2.5 months.

Inconvénients

There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make sure you have mapped out your established processes and understand how these translate into HubSpot.

Avantages

The features of HubSpot are nearly unmatched. You can do just about anything on their platform - for a price. But I'll get to that later.

I use HubSpot for the CRM and emailing leads etc. and for that it is all free which is amazing. I couldn't be happier with the fact that I get this much capability for free. The fact that I can not only track if they opened the email but get a notification exactly when they opened it, how many times, and more is amazing.

Also the ability to save 5 templates and getting automatic suggestions in my email builder is fantastic!

I can also add a good size team all without having to pay anything.

I also love the ability to switch between multiple companies very quickly, though doing that often times gives me an error page and I have to reload but thats not a big deal.

Overall I am very happy with HubSpot but there have been some pretty big annoyances.

Inconvénients

For me the customer service and big cost for paid options is a HUGE drawback. I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot. I tried Mac mail, saleshandy, SalesBlink, FindThatLead etc. and it all worked just fine but when I sent from Hubspot - straight to spam.

So I contacted them about it but kept getting sent to their sales team and all the sales team did was send me links to articles asking if I had tried this or that. They never offered any real help and when I asked to speak to technical support of course I had to be a paying customer, which I understand to a degree. But with something like this it was clear it was a Hubspot issue. So I took to the forums and found 4 different posts of people with the same problem and in each post Hubspot blamed it on the persons email not being secure and offered suggestions to make the email itself more trustworthy.

However, myself and all these other people did not send big campaigns so there's no real reason our email addresses should be getting flagged as spam.

So I figured out that when I turned on 2 factor authentication to sign into my Hubspot account the problem was completely fixed.

So for me the second I need more capability for a bigger team I am going to be looking elsewhere because of their poor service and high prices.

Avantages

Intuitive, easy to use, and it is effortless to customize. Hubspot sales and marketing modules complement effectively with each other. Workflows features allow to automate marketing efforts, allowing to scale operations smoothly.
It integrates smoothly with Gmail suite products, and mainstream business tools.

Inconvénients

It does not count with advance lead scoring tools. Lead interaction tracking is limited. Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools may start falling short.

Alternatives envisagées 

Zoho CRM et Salesforce Sales Cloud

Pourquoi choisir HubSpot Sales Hub 

Nimble was not easy to use and suffer from limited functionalities. Hubspot was a mainstream, well-known reliable and proven CRM.

Logiciel antérieur 

Nimble

Pourquoi passer à HubSpot Sales Hub

Hubspot was well known and cheaper

Avantages

1) Grows with you
Although it offers a gazillion features and possibilities, just like Facebook, it just grows with you and how you use it. I tend to discover some additional possibilities along the way, even after +6 months of using it, but it always gets better for my use cases.

2) Easy sequences & follow-up
The sequences in Hubspot just work. Once set up - which is easy - I can add users one by one, tailor the message a bit and send out. Every mail sent is a mail I otherwise would have not gotten the time for to send it and just gives back results. It's more a sequence praise than Hubspot per se, but Hubspot's approach just works for me.

3) All-in-one
The fact that the landing pages can be created very easily, that you can send marketing emails, have chat on your website etc is a major plus.

4) Community
The fact they are big makes for a slew of Fiverr guys ready to help me out when in need.

Inconvénients

1) Only community
Although I consider the fact they have a large community as a plus, the fact that you sometimes have to rely on the community to upvote features makes that my 'personal' impact on the roadmap is low. Even with a lot of upvotes there is no guarantee that Hubspot will alter the product.

2) Constant changes in pricing & feature lists
I have recommended others to use Hubspot for their features in a specific pack I use. However, pricing & features change so I sometimes mistakenly try to get people on board whilst pricing has gone up or features are missing for the acceptable pricing.

3) The neverending upsell
It makes sense that with more needs, more tools can be of assitance. But in Hubspot's case, there is a lot where we can still grow and where they can still charge me more. An acceptable all-in-one pricing would be welcome, because for now I do not use some features because of the big pricing gap.

Alternatives envisagées 

Intercom

Pourquoi choisir HubSpot Sales Hub 

Streak was perfect as a Gmail add-on. But it missed some features such as sequences (repeat emails).

Logiciel antérieur 

Streak

Pourquoi passer à HubSpot Sales Hub

We had a startup pricing benefit via our collaboration with an accelerator which lured us in. Knowing what I know, even the full pricing would have been well worth it.

Avantages

HubSpot Sales Hub me ha parecido una herramienta muy completa que se integra de manera natural con los procesos de la empresa. Su capacidad de análisis, seguimiento y automatización, además de su facilidad de uso, hacen que resulte una solución muy efectiva para cualquier equipo de ventas. Sin duda, una excelente opción para mejorar la eficiencia y la productividad en el trabajo

Inconvénients

En la dificultad de uso, puedo decir que, en general, la herramienta es muy fácil de utilizar, para aquellos que no tienen experiencia previa en el uso de programas similares. Sin embargo, en algunos casos puede resultar un poco complejo el proceso de configuración y personalización de ciertas funciones. En esos casos, es posible que sea necesario contar con un poco de ayuda o soporte técnico para poder completar ciertas tareas.

Avantages

Hubspot has a lot to offer for any scenario you can imagine. Allowing cross-functional team members access can help with communication gaps. You can also setup alerts for specific events within Hubspot to select users or groups. Our marketing team likes the campaigns, although I don't think they use them as much as they thought they would.

Inconvénients

Hubspot is very complex because it has so much to offer. Without a professional team to build out your instance, it can easily become tangled which will break the workflows. I strongly suggest investing in help to design, implement, and maintain (at least for a little while) your instance. We made the mistake of letting our design team go before they finished troubleshooting and cleaning up the design flaws and 2 years later it still doesn't work properly.

Avantages

Overall I love Hubspot. This was the first time i've used a platform to track all the activities. Whether it has to be tracking emails or calls what i have done the last day.

Inconvénients

It would have be great if we can call directly from hubspot.

Avantages

Easy to use and set up. Easy for new salespeople to use and learn how to use it. It has the ability to customize by adding specific attributes. It also allows you to create custom stages and workflows on each stage.

Inconvénients

It is a little expensive and not good for a small sales team.

Alternatives envisagées 

ActiveCampaign

Pourquoi choisir HubSpot Sales Hub 

Salesforce was REALLY complicated and really expensive. They sub-par support.

Logiciel antérieur 

Salesforce Sales Cloud

Pourquoi passer à HubSpot Sales Hub

Price, features and scalablility

Avantages

The software is very intuitive to use and really doesn’t require much training for those who have used a CRM before. In general the reporting and functions meet all of our needs as a small company.

Inconvénients

At points it seems like we haven’t grown into all the available features. We’d like to use every bit of it but are still working towards that goal.

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi passer à HubSpot Sales Hub

Price and a good demo.

Avantages

It requires to invest time and patient to understand each feature of the software but with a good training is like a magic key to increase sales

Inconvénients

Some features are quite difficult to understand and use and there are too many fields for a lead to fill in

Avantages

I found HubSpot to be well designed and highly intuitive.

Inconvénients

I have had some issues with how documents are managed and I did have a request for the ability to add customizable task definitions which would suit our workflow better. Not sure if I should be proud or pissed when they added the option to the upgraded version of HubSpot.

Avantages

Hubspot Sales Hub is part of the robust Hubspot suite, which is well-known for its numerous features and extreme customization capabilities. Our sales teams (and many other sales-adjacent teams) use this platform's Lead Management, Contact Management, Sales Enablement and more every single day with fantastic results.

Inconvénients

Like almost all other Hubspot tools, the customization tools can be quite intimidating for new users. While I was not involved in the initial launch of our Hubspot Sales Hub, I can imagine that the go-to-market process could be challenging with the number of tools at your disposal within this platform.

Avantages

I love that HubSpot Sales Hub allows for a more efficient sales process. Having contact information available across all its hubs is so important to clearly see the full development of a contact.

Inconvénients

Have more fleshed-out integrations. Though it may not necessarily be due to HubSpot itself, the few additional integrations I do need could use more functionality.

Avantages

- Simple to use- member contact information- and email scheduling

Inconvénients

There is no negative feedback or cons, but I want to give one piece of feedback, sometimes lagging in Building emails from HTML. please look into this on priority.

Avantages

I have used several HubSpot software, and the sales version is productive what I like is that it is a great customer relationship management tool for both experienced and new salespeople. You have a lot of scope to adapt your CRM to the needs of different departments and teams. I appreciate how simple it is to add new business and contacts and find the email tracking feature invaluable for monitoring lead nurturing and the history of your interactions with them. If you subscribe to the paid version of Sales Hub, you will also have access to a set of features to create automated email sequences that will facilitate mass communication.

Inconvénients

It is an expensive CRM, more suitable for small and medium-sized companies, it is a platform that takes time to get used to, another thing that I do not like is when some parts of the menu are updated and that causes confusion.

Avantages

As a user of HubSpot Sales, and of other HubSpot products for many years now, I can say that it has a variety of tools. First of all, automating repetitive sales activities has been helpful to me and my team. We no longer have to worry about performing tedious, manual tasks, allowing us to focus on more important and valuable tasks.Plus, tracking and managing leads, contacts, opportunities, and activities is much easier with the HubSpot Sales platform. We no longer have to deal with a large amount of information and scattered data, everything is centralized and easy to access.

Inconvénients

The learning curve if you are not from the Hubspot ecosystem is somewhat long, the adaptation process for new users could be tedious in my experience. Another point that I don't like is that the emails sent to the clients don't look the same as they do in the templates.

Avantages

permite integraciones ymejorar mis ventas tegración con otras herramientas: se integra con otras herramientas de marketing, integración con otras herramientas de CRM, generar informes y analizar datos de las venta

Inconvénients

me cuesta un poco entender como se usa, pierdo muchas horas para entender como usar aunque me gusta usar pero al principio es un poco complicado en mi opinión

Avantages

Task automation is the best feature that helps the sales team a lot. Also, email automation is very helpful.

Inconvénients

Automated deal creation is not available by default. Though, we can do this with the help of workflows.

Avantages

One of the best and easiest CRM available in the market. Dashboards, Automation, Sales module and many more features which makes the work more easy.

Inconvénients

There are a few flaws in CRM automation module. Need to address which definitely adds to this great product.

Alternatives envisagées 

Freshsales

Logiciel antérieur 

Zoho CRM

Pourquoi passer à HubSpot Sales Hub

Seamless Integrations

Avantages

Central source of truth for salesforce and management team. Good reporting options

Inconvénients

There are some key things that are missing that Hubspot seems completely uninterested in fixing. EG. If a deal is closed there is no way to automatically close tasks related to the deal or contact. When you're dealing with thousands of tasks, having incomplete tasks on closed records is a reporting NIGHTMARE. Almost 200 customers have flagged this in the user community and two years on Hubspot are still refusing to address. Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!! Seriously, you can't event include the meeting time in a customised email to your customer. The standard template contains weird wording that doesn't work in many settings and can't be changed. There are lots of great aspects to Hubspot but these are absolute shockers.

Avantages

It's easy to implement and a couple of months is enough. The user interface helps a lot in the adoption process. Trainings are more or less short as users feel confortable doing basic tasks very easily from day one. Support is excellent always in native language and very quick.

Inconvénients

The core of the CRM which is contact management is very powerfull. And when combined with Marketing hub it is unlimitted powerful. Probably, some bundles are too expensive for small companies.

Alternatives envisagées 

Dynamics 365

Pourquoi choisir HubSpot Sales Hub 

Price

Logiciel antérieur 

Dynamics 365

Pourquoi passer à HubSpot Sales Hub

Pricing, features, easy to use, scalability

Avantages

The basic structure out of the box was good for initial setup, yet it allowed for customization for some particulars we needed for our process. Integrations with other platforms was a critical need and these existed and have been improved over time. Allows for highly effectively pipeline management, task management, prospect communication, and knowledge repository.

Inconvénients

There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard designs.

Avantages

Its categorization is really impressive as it allows to classify every stage of the sales process in detail - from lead generation to closed deal/gone cold. It also helps to keep track of all the prospects, deals, and sales performance of the employees within an organization.

Inconvénients

It doesn't have the duplicate entry removal feature. Its database for companies' list should be updated from time to time along with the company's logo.

Avantages

Poder saber quien vio los correos para así dar seguimientos

Inconvénients

La asistencia, quizás contacto vía telefónica

Avantages

It works great in terms of keeping track of opportunities, leads, customers etc.

I also like that you can log (and track) your emails, notes, calls, and the like. Pretty much everything, which is super valuable. It creates a contact and company/account overview that is visible to colleagues which makes communication easier and ensures that everyone is on the same page. This is particularly great if an account is passed from one person to the other or a colleague is not available to give you the run-down.

Inconvénients

- There is this general issue I have (or struggle with) when it comes to Hubspot is all the different tools that they have and how they all sort of work together but also maybe not. And its sometimes hard to know which "hub" you are in and whether that communicates with other places.
- Relevant to the previous point, the pricing structure that comes with it is also not seamless, definitely not a nice user experience. It's like buying fruit at the market but you get a pear and an apple but there's also a larger apple, but have you also considered taking a look at our melon offer? and so on...

Avantages

HubSpot has made simple what Salesforce has complicated. For companies such as ours, Salesforce is overkill. HubSpot gives you everything you need to keep track of sales.

Inconvénients

I think there could be some improvements in the business intelligence arena. I am not expecting Tableau or Domo, but there could be some work done here.

Alternatives envisagées 

Zoho CRM

Pourquoi passer à HubSpot Sales Hub

HubSpot has the better reputation, and it seemed more professional.

Avantages

It's extremely easy to use, and Hubspot Sales Hub was what we needed. Easy to create pipeline stages, lifecycle stages, and activities.

Inconvénients

The only con I found is that there is no real way to connect to marketing hub to communicate lead scoring or lead grading. We had to do that manually.

Alternatives envisagées 

Zoho CRM

Pourquoi choisir HubSpot Sales Hub 

It was just more powerful than those at the time I was using it

Logiciel antérieur 

ActiveCampaign et Pipedrive

Pourquoi passer à HubSpot Sales Hub

Zoho CRM looked good but I thought it was too basic

Avantages

I personally prefer Hubspot for Sales over marketing any day. For a CRM it's much more user-friendly than that of Salesforce or Sugar. It's easy to connect to your emails to track progress of leads and if you really dive into it, then there's a lot of features to make your overall sales process easier like workflows, segmented lists, etc.

Inconvénients

Uploading documents can get lost in deals, contact, or company. If you're missing a contact for a company, things can get messy. They also do a lot of updates which causes the site to crash a lot.

Avantages

I like how Hub Spot is organized with the ability to call and make comments to ensure all pertinent information are visible.

Inconvénients

It would be better if aesthetically the layout out would be more appealing just for it be visually attractive to the user.

Avantages

Everything about HubSpot for sales as it allows me to manage my team, can create customised reports for each of my team members, tracking the leads, task scheduler, etc

Inconvénients

there is nothing as such as I have not explored the all of its features

Avantages

If you need all of its options and features, it has a great price. It is also very user-friendly and it helps me and our team to keep track of everything we do. Its also very effective when it comes to managing our contacts and it works as a great replacement for other marketing tools we've used in the past.

Inconvénients

In all the time I have using the software we have encounter different errors e.g. spammed numbers blocked due to spam. When we got the whole package, we realized that could've used different software and the total would be the same or cheaper.

Avantages

HubSpot is a great solution for managing most sales and marketing campaigns, and the Sales Hub is no exception. The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact makes this an ideal platform for lead generation and account closing processes.

One killer feature is that when you're setting up a Company in the system, you simply enter their website and it auto-populates all the essential contact data - making it so easy to quickly get your cold-calling lists setup so you can get to work reaching out to individuals within the Companies.

Inconvénients

I feel there are some redundancies in the way 'Deals' and 'Lead Status' pipelines are managed, but easy enough to work around them and set them up as you see fit.

Alternatives envisagées 

Salesforce Service Cloud, Zoho CRM, Pipedrive et Nutshell

Pourquoi passer à HubSpot Sales Hub

I prefer HubSpot because it integrates so easily with other 3rd party systems (specifically Mailchimp and LinkedIn)

Avantages

HubSpot überzeugt uns in puncto Sales besonders dadurch, dass man viele nützliche Automations und workflows einbauen kann, die uns bei unserem alten CRM (pipedrive) fehlten. Trivial aber für uns entscheidend: eine gute Lead Rotation. Heißt bei uns werden Sales Reps automatisch den Deals zugeordnet nach einer Logik die wir aufsetzen können.

Inconvénients

Absolute Kleinigkeit, aber mega mega nervig bei HubSpot ist die Zuweisung von Ereignissen zu Kontakten Deals Unternehmen etc. HubSpot lernt nicht dazu. Heißt: macht man in einem Deal einen Call aus dem Tool heraus, muss man danach selbsständig anwählen, dass der Call sowohl für Deal, als auch Unternehmen, als auch Kontakt gespeichert wird. Von alleine speichert es Hubspot nur z.B. im Deal und wenn man über den Kontakt navigiert, wäre der Call von selbst nicht sichtbar.

Avantages

Very helpful bulk import function - lets you edit your columns and properties between file upload and final transition into the system. High degree of customization (properties)

Inconvénients

Things like quick and good customer service, as well as help with getting started, do not come for free.

Alternatives envisagées 

Pipedrive

Pourquoi choisir HubSpot Sales Hub 

Price

Logiciel antérieur 

Salesforce Sales Cloud

Pourquoi passer à HubSpot Sales Hub

Pricing. Degree of possible customization.