Act!

Avantages

J'utilise act depuis 25 ans.
J'en suis de moins en moins content.

Inconvénients

l'envoi de mail en nombre que j'utilisai beaucoup ne fonctionne plus.

Le but des vendeur est de pousser les entreprises à utilise Marketing automation que Act facture au prix fort

Avantages

C'est un des meilleurs logiciels dans la de communication on peut augmenter les ventes avec cela Tu peux créer tes propres historique d'appelIl est facile est facile à utiliser

Inconvénients

Je n'ai rien à reprocher à ce logiciel depuis que je l'utilise

Avantages

Act ! Une logiciel très remarquable en fonction des gestions des petites entreprises. Du coût c'est l'un des meilleures logiciels de communication. On peut gérer les ventes avec cela

Inconvénients

je dirai que j'ai pas trouvé de mal à ça juste qu'il y ait plus de fonctionnalités

Avantages

Ce logiciel vous aide à améliorer la communication, à augmenter vos ventes et à rendre vos clients longuement fidèles à vos différentes entreprises

Inconvénients

Il n'y rien de reprochable à cet application pour l'instant

Avantages

Facile à utiliser et nous permet de rechercher les informations de CRM

Inconvénients

Depuis son utilisation, j'ai pas rencontré de difficulté .Je recommande vivement autres l'utilisation de ce logiciel

Avantages

Meilleurs logiciels de gestion des contacts, en matière de marketing

Inconvénients

Je ne pas rencontrer de difficulté depuis mon utilisation.

Avantages

Je n'sais pas comment ils font mais permettre aux gens d'automatiser leurs business c'est vraiment fantastique

Inconvénients

Le seul problème est qu'ils n'ont pas encore de défaut

Avantages

Donne une facilité pour les tâches à distance

Inconvénients

Le serveur est très difficile à intégrer

Avantages

C'est un appli qui vous aide à augmenter vos ventes, à améliorer les communications et à rendre vos clients fiers et fidèle à vous

Inconvénients

Il n'y a rien de compromettant et veiller vivement vous intéresser à act!

Avantages

Act! allows the entry of up to date notes and a quick way to review the history of a contact. I have also been able to customize the data fields to suit my company's needs.

Inconvénients

I have found a work-around to enable the dialer to work with an external USB modem but it is not straight forward.

Avantages

The CRM is a good but it is great as a tool to send personalized emails and letters to groups of people.

Inconvénients

It takes up a lot of memory and with a low gig computer can be an issue.

Avantages

ease of use and customer support platform with a personal liaison [sensitive content hidden] and a very knowledgeable tech team to support us when we have any issues.

Inconvénients

I prefer the regular version over the web version

Avantages

Act is a great program when it works. I have been using it for well over 25 years.

Inconvénients

After purchasing ACT from Costco 25 or more years ago the software ownership has changed multiple times. Each time the customer service has gotten worse and the program updates have gotten more expensive. Subcontractor customer service people have been really poor and unable to solve problems when contacted and in some cases made the problems worse. For example having to restart the program 11 times in one eight hour period of time because it crashed.... among many other problems

Avantages

I've been using acts for over 30 years. I like its flexibility and how it has grown over the years. I do wish it had a better mobile application. It doesn't match the desktop well enough. The thing I like best is the customer support if you are a premium member. But it is very costly.

Inconvénients

The price has gotten almost prohibitive. Other programs are much more affordable. The mobile app for your phone is not up to the high standards that I have come to expect from act for over 30 years.

Alternatives envisagées 

Pourquoi passer à Act!

Avantages

I like that I can still use a PC-based product that I control and provide security necessary to product our client and internal information. I like that my customized version fits my basic needs to manage contacts and periodically send email messages and letters.

Inconvénients

I need ACT support to fix problems with email merge too often. The time required to send routine communications annually has increased at least 10 fold due to time needed to fix problems. Most of the problems seem to be keeping up with Microsoft.

Avantages

It's easy to set up and use. Support staff answer questions and show the user new things that varied from previous versions of the database.

Inconvénients

Making changes to personalize the contact screens were a tad bit tricky at first. However, once I completed that process, everything else was a breeze.

Alternatives envisagées 

Pourquoi passer à Act!

Avantages

The Act data base is easy to use, not complicated at all to add new clients and make notes.

Inconvénients

There is nothing Not to like, I have been using Act for over 30 years, absolutely would recommend it!

Avantages

Tech-support is always quick to answer the phone, and supervisors are readily available with escalated questions.

Inconvénients

We purchased a marketing package with Act! a year ago, and no one has reached out to us from the client success team (or an equivalent) to check on us or figure out why we’ve not been able to make progress.

Avantages

Like to use this system for emailing my customers instead the other emailing services, saves time and money and records.

Inconvénients

Too techy for me. I don't have the tech skills to work a lot of the programs and need help.

Avantages

There to explain and assist, wherever I have needed them to be.

Inconvénients

My only comment is about a design change in 2022, but as indicated, with the help of this organization it was resolved.

Avantages

the easy way to synchronize with outlook

Inconvénients

Not able to create links between contact

Avantages

Contact management across numerous platforms.

Inconvénients

Mobile app needs work. Too cumbersome to enter contact data and tracking.

Avantages

Very powerful app with lots of flexibility to meet a variety of needs.

Inconvénients

I wish they would have created an email program to go with it.

Avantages

Act imports large data at once... without loss of any records. Stable, desktop version. Create shortcuts.

Inconvénients

Everything is fine. It was hard to contact sales department due to high call volume but they did get back to me quickly.

Avantages

East of use. Have used it since it was just ACT and not a version. Kept all of my records for at least the last 25 years.

Inconvénients

When an update or new version is implemented, it is rarely a smooth transition. Normally can take between a day or a month to get things straightened out correctly. Each time we need to have technical support help us out. If it is a good tech, the process is smooth. If not, normally we just need to call back. Forget chat, just wastes time.