En savoir plus sur MYT SaaS

Manage Your Trip Ltd (MYT) fournit une plateforme cloud de pointe aux tour-opérateurs et aux DMC (Destination Management Company), en couvrant les opérations, le système de réservation et d'inscription, la gestion du back-office, les activités marketing et les retours d'intervention. Parmi les fonctionnalités principales figurent : gestion des opérations, création d'itinéraires, système de réservation central, gestion du back-office, CRM (Customer Relationship Management) de tourisme exclusif, outils marketing et système de gestion des opinions.
MYT SaaS Logiciel - 1

MYT SaaS - Prix

MYT SaaS n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de MYT SaaS est disponible à partir de 129,00 $US/mois.

À partir de :
129,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Évaluation des fonctionnalités

Rapport qualité-prix
4,3
Fonctionnalités
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Simplicité
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Support client
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Tous les avis sur MYT SaaS

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18 avis
Dorota
Dorota
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
3

5,0
Publié le 28/03/2023

Very nice and user friendly software

Overall I'm happy with MYT SaaS. All team is still developing new features to fit to travel business and help tour operators to optimalize a time of work and make to manage all requests in the easier way. They are professional and know travel business very well. The whole system is well prepared for tour operators specializing in tailor made services and creating unique itineraries.

Avantages

Easy to useVery helpfulOptimalizing our workBeautiful itinerariesDifferent templates

Inconvénients

Some features need tutorials showing how to use them.Customer service needs to be improved.

Eyal
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 27/03/2023

MYT - move to the 21st century!

First, the system works and is stable.Secondly, the MYT team is AMAZING! We talk with them every week, and always get prompt solutions for our needs. On many times - they call us! If I had known this earlier, I wouldn't even check most of the features.. that's the most important in a software vendor that delivers the core system of a commercial company.

Avantages

Easy to use;Allow use of templates for days and for trips;Beautiful PDF itineraries;Oriented for the FIT tourism market;

Inconvénients

The absence of cross-system (cross-supplier) product management (I know they are working on it).The use of general suppliers is somewhat 'unnatural'.

Avihai
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
2
Support client
2

3,0
Publié le 06/03/2024

Using for 6 years now

It's ok. But we use it because we don't have another choice in our market.

Avantages

One central place for all your tour operation needs

Inconvénients

The UI is bad. The system is overloaded with unnecessary features and not easy to use.
Many features are dated and designwise, it's not ideal.
API is partial.

Elad
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
2

4,0
Publié le 28/03/2023

Feedback

As someone who uses MYT every day and during most of the day, I can say that I really connect with the software and work with it very efficiently.During my time in the company, I helped to change processes to those that would be suitable for working correctly with the software.With time and experience, I understood the logic behind the system and today I feel very comfortable helping in all the areas of the company.

Avantages

The customer account management part is fast and efficient.Once you understand the logic behind the software, you can proceed easily without asking too many questions.

Inconvénients

The part of the quote is not friendly and makes it difficult for the agents in the company.In addition to this, in my opinion it is useful to improve the visibility of the outputs for customers: programs and links for payment mainly (looks like spam).Regarding order management (vouchers): At the moment there are very few suppliers who are willing to deal with us through the system in matters of voucher availability and approval.It will take time for it to help us and save time.

Liran
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

4,0
Publié le 28/03/2023

Review

Avantages

The fact that we can generate any itinerary we want, with maximum flexibility

Inconvénients

The registration forms and its module isn't good enough: complicated, not easy to use and has a lack of flexibility

Doron
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
2

3,0
Publié le 27/03/2023

Good Research questionnaire for learning

it puts organize in the company but its nut brining us to A force multiplier costumer booking.Things that need to be fixed are waiting to long :( solving communication problems ....

Avantages

Booking processorganization company products

Inconvénients

fixing generic problems in the MYT Un clear developing schedule time for solving problems Costumer service availability

Sheri
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

5,0
Publié le 26/05/2022

Ease of using Manage Your Trip

It has been excellent because they work with you in every way.

Avantages

It is easy to use and the customer service is very personal. To me this is very important.
The program had many features to customize it for our use.

Inconvénients

The booking forms which is an important legal document for us.

Réponse de Manage Your Trip

Thank you Sheri for the review and comments!!
Noted for the booking form!

Répondu le 04/08/2022
Rannveig
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 27/05/2022

MYT for Obeo

Couldn't be happier that we chose MYT as our system, overall we are incredibly happy with the service and product.

Avantages

The itinerary & voucher creation in the system is perfect, saves us a lot of time and looks very professional and sleak. What we also like about using MYT is the endless support from [SENSITIVE CONTENT].

Inconvénients

The proforma/invoice creating is too slow / it wastes a lot of our time.

Réponse de Manage Your Trip

Rannveig, Thank you so much for the review!
We hope to improve the pro forma / invoice generation by the end of this year!
Thanks a lot!

Répondu le 04/08/2022
Nicolas
  • Secteur d'activité : Organisme social ou civique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 30/05/2022

MYT : the game changer !

Avantages

Designed with a hight level of knoledge about the tourrism specificities.
Userfriendly interfaces, Many features, hight flexibility, easy repoting with a connection with Power BI. Always improving !

Inconvénients

Issue we had to comply with French accounting, and time we had sometime to wait for improvements, but mainly due to a COVID pandemic situation.

Réponse de Manage Your Trip

Merci Beaucoup Nicolas.
As always Thank you so much!

Répondu le 04/08/2022
Jodi
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 31/05/2022

Easy to use

Avantages

I love that is it easy to use. Easy to amend prices etc

Inconvénients

I don't like that it isn't easy to reduce a proforma to a lower amount than an amount reciepted. It can't be done in one step it takes 3

Réponse de Manage Your Trip

Thanks for the review Jodi,
Your comment is noted as always and the team will get to that to improve that part!

Répondu le 04/08/2022
johanna
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
5

4,0
Publié le 28/08/2017

overall good product - in some part there is too much steps to get what we want - but beside...

the biggest + on this software is that everything i need for group trip is in one place - something that i didnt have before

Avantages

the easiest and friendly features - the customer support is really good and available for you - the accounting part is actually easy

Inconvénients

The schedule building - and the additional of the supplier - yes each part is easy but is has a lot of steps and click to actually doing every task

Judith
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

4,0
Publié le 26/05/2022

..

Avantages

The control of the work,
help the team to work in distance

Inconvénients

Too long to make offer
need to improve in the accounting part

Réponse de Manage Your Trip

Thank you for your answers, Judith!
Let's set up a session for the Offer part when you can ?

Répondu le 04/08/2022
Ronnie
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
5

4,0
Publié le 09/04/2017

Satisfactory, but there is a room for improvement in software flexibility

Version changes are often made and this makes it difficult for daily work.
The support services are good, there are basic things missing such as the link between invoice and receipt.

Avantages

the option of remot working

Inconvénients

There are changes while the trip is going on, the software can not adjust itself once the vouchers are issued

Lior
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
3

4,0
Publié le 12/09/2017

Friendly to use after you know all the features.

Avantages

Once you learn how to use the different features, work becomes easier and faster. Processing new customers and trips, is much better. In the accounting we have a better image of our payments and balance.

Inconvénients

Some features are not relevant for our office and causes time. Some issues are not solved yet (i.e. flights..)

LAUREN
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4,0
Publié le 30/08/2017

good the proper monitoring and rapidity

rapidity
less error

Avantages

I think that the software is very simple and intuitive. My life changes thanks this software :) Research very fast.

Inconvénients

We can see all the products of the competitors... and we can't extract our quote
There are tabs what we don't use

Jose
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 06/04/2017

Good solution for what i was needing

Now it is easier to build my itineraries, make a quotations and our reservations.
Also i can manage all my accounting.

Avantages

faster and easier than another software

Shay
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
4

4,0
Publié le 31/08/2018

Shorashim Experience

The main aspect that the system helps with is the contact with the supplier that isnt through different tons of mails.
Also the ability for everybody to be up to date with the current status with the tags and the different statuses bars

Avantages

The framework was very conveniant, I could easily navigate through different windows and get things done.

Inconvénients

There wasn't any coherence between the itinerary changes to the Reservations page

Benjamin
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5,0
Publié le 31/05/2015

Tour guide

Really easy to use. Powerfull tool

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