TravelWorks

Avantages

Everything is integrated with the back-office accounting. No need for 2 systems to take care of the business. The system is quite easy to use, and not that difficult to learn. The support is excellent.

Inconvénients

Having come from a different system, there are some things that do not work the same and some things are missing that we had in our old system, but hopefully over time and with continued development, Travel Works will keep improving.

Avantages

Travel Works is CLEAN & EASY to use. It has the tools for business & industry. Thanks Travel Works!
If looking for the BEST, this is it. If you've found a better product, I'd be shocked. So, let me know:-)

Inconvénients

Looking for smarter improvements, advancements and FLEXIBILITY with Trip N Touch!!!
Especially in this APP day & age. It should & can be a bit better. It will HELP us. -PLEASE!

-Auto Update Flight Changes, [Should be synced to a flight tracker software, so when the flight times change [always do; we do not have to go back into TW to update a few minutes here and there so our clients times are correct on the App] The App should be dynamic with the most up to day flight schedules.

-Allow additional Itinerary SYNCING options so we can include more details on our clients App. This is important. I've requested this and HOPE TW can figure it out.

-Also allow FREE Text SYNCING from TW to the Trip N Touch App. This will provide us the power to provide a CLEARER and or more accurate description of our clients trip details.

-Capability to transfer all trip components from TW to Travel Works.

Avantages

WE have been using this product for 20 years. It was a little tricky at the beginning but once you figure it out it have a lot of good qualities

Inconvénients

Constantly putting the date in when paying a bill.

Avantages

Adding my client's information into the system. All of their details are added and I no longer need to search out past bookings for frequent flyer numbers or cruise identifiers.

If you run into a question, you can simply send a message to the help desk and the friendly staff will message you back with a comprehensive answer or call if it requires more explanation.

Inconvénients

There isn't anything I dislike, but I am working on getting used to the look of the reports.

Avantages

Cloud-based, has great customer and supplier management, documents and all bookings Management.

Awesome reporting module… probably the best I’ve seen in years.

Team extremely helpful.

Kudos to Gord & Danna!

Inconvénients

No credit limit option which would be a great addition to the current feature stack.

Avantages

Very user friendly, beautiful look, dashboard very useful

Inconvénients

I have no bad comment to say, they have think to all

Avantages

*Functionality - has everything we need *Support is wonderful [SENSITIVE CONTENT]

Inconvénients

So many areas - becomes overwhelming at times - it's a LOT to learn - practice!

Avantages

The product is very easy to use once you understand how it works

Inconvénients

Would like some of my suggestions to be implemented in their future updates.

Avantages

I love how it accommodates everything we need in a software and has most of the features we want. It is very easy to use and they are always there to help you with any problems. They went above and beyond to fix what ever we needed to fix.

Inconvénients

The least we like about this system was that were unable to customize the invoice as much as we want. One of their representatives has informed us that they will update it so I have no worries when it comes to that.

Avantages

Offers the best resources to invest in your travel agency business, easy to use, and user friendly

Inconvénients

Nothing! I am hoping enough people know enough to learn that it is very resourceful!