Rise

Avantages

Super efficace pour suivre ses demandes de congés au sein d'une entreprise

Inconvénients

Je ne vois pas d'inconvénients à cette plateforme, je ne la connait pas encore super bien

Avantages

The intuitive design, everything is simple and straightforward. It didn't take much time to get to know the it completely.

Inconvénients

Missing the flexibilities in tayloring the features to better serve the organization's needs.

Alternatives envisagées 

Pourquoi passer à Rise

Avantages

Time Off Management makes the process effective and efficient.

Inconvénients

Performance Management still has a few gaps but they are more preferences than software problems.

Alternatives envisagées 

Pourquoi passer à Rise

Avantages

The features - all HR features under one platform, from onboarding to payroll processing.

Inconvénients

Lacks smooth connectivity between the features - needs frequent data input.

Alternatives envisagées 

Pourquoi passer à Rise

Avantages

I love that Rise has an HRMS system that is very user friendly, but I think my absolute favourite part is the scheduling, attendance, time off and payroll systems all being integrated. I enter a time off date for a staff member in ONE spot, the employees' Time Off Dashboard, and that's it. It carries over to payroll, to the schedule, and to time & attendance. It makes for less steps (for me to forget to enter) and it's correct each time because the entry was only done once.

Inconvénients

I wish RISE would pay more attention to their app and it's functionality. It crashes a lot, often just doesnt load, and there's no Admin Option on the app, so if I want to review anything it has to be done from a computer.

Avantages

Love the customer service! Very friendly staff.

Inconvénients

Dont find the software to be too user friendly.

Avantages

Very user friendly, support is very helpful

Inconvénients

Couldn't change multiple user wages at one time had to do them individually.

Avantages

East of use, cost and Great customer service

Inconvénients

When we have complicated questions/issues, it sometimes takes longer to resolve and can be frustrating.

Avantages

I love that Rise is based in the lower mainland. They always have agents that are respectful, kind and efficient. Even when my problem may seem like a pain in the butt, so to speak, they are very patient. This platform seems easy to use and streamlined for my payroll needs.

Inconvénients

I do wish Rise connected to my accounting software.

Avantages

Rise is easy to use, and the payroll processing module works very well. It's easy to modify a pay run without having to do a lot of tedious back-and-forth with Rise, and there are many check points through the process to make sure that all the information entered is correct before approval.

Inconvénients

We could use a standardized info sheet to give to new employees about how to use the timecards in Rise. We've found a few challenges getting new staff comfortable with the time tracking system.

Avantages

The payroll function is easy to use . And we can easily modify it in the payroll sheet.

Inconvénients

The HR function is a bit complicated—mostly the part of creating an employee profile.

Avantages

The payroll is easy to use. Good customer service. Like the reminders I am getting, so never forget to process. Also, I can process it long enough before due date and it does not get posted until due date, so any changes can be made during that period.

Inconvénients

I did not experience any Cons. The product we use works well for our company.

Avantages

Ease to use. Unlike other payroll software, processing payroll thru Rise is easy and smooth. Nothing is tricky.

Inconvénients

when employee takes vacation, I wish the vacation hours are automatically deducted from the regular hours.

Avantages

I find payroll easy to use and process. The customer support team has been really great when I call in and ask questions. The support is very important to me.

Inconvénients

small glitches on moving from one company to another in downloading PDF files (we do payroll for 5 different companies) I like the convenience of switching over, but find that on the results page, the PDFs download. This could also by an issue on our back end. I've notified RISE on it and they will look into it for me :)

Avantages

It was so easy to implement and use and continues to update with new features.

Inconvénients

There are always quirks but Rise does a good job of fixing bugs and taking feedback for new features.

Avantages

I love Rise. I used it for my last business and I’m using it for my current one.

Inconvénients

Not really, – it’s pretty user-friendly. Perhaps when doing payroll, it might be useful to have something that lets employers step through the different steps so they don’t miss anything.

Avantages

Brokering a group plan for a collective of small group plans is BRILLIANT and offers a comprehensive and affordable benefits plan for small and medium sized businesses that otherwise would not be able to afford one.

Inconvénients

The ATS is lacking and limited compared to its competitors in terms of functionality.

Alternatives envisagées 

Pourquoi passer à Rise

Avantages

My organization signed up with RISE for payroll over 4 years ago. The program looks nice and simple to navigate.

Inconvénients

Customer care over the last couple of years has drastically fallen. Our issues are unresolved for weeks and we have to keep following up to get answers. The program has a lot of bugs or glitches and you can't fix anything or no workarounds can be found. The reports are super basic and no setting can be saved, resulting in a lot of re-work.

Avantages

Payroll solution works well (intermittent EHT remittance issues aside). For an Ontario-based company with under 200 salaried employees, RiseHR payroll solution does the job well.

Time Off user interface and employee end-user experience has been positive - employees like the tool and find it user-friendly.

Inconvénients

We did not end up with a solution that was sold to us 2 years ago. The company focus switched entirely, several times and no new features or modules have been rolled out in two long years (no Performance, no ATS, no employee Onboarding, no Pulse Surveys). Not one piece of feedback has been incorporated, some very small, obvious and painful (like being able to report time off balances for current employees only or at least have a column of status by which to sort).

Their website is still advertising benefits integration and pulse surveys, none of which are actually active modules currently available. The entire HRIS right now consists of Time Off and Employee directory (not even employee self-service right now). This is blatant misrepresentation.

Avantages

I am not well versed in payroll administration but Rise makes it a very easy/simplistic user friendly platform

Inconvénients

The integration of the wealth side could have been easier

Avantages

As our company has grown Rise has always been able to accommodate anything we need. I also cant say enough good things about their customer support; from their support onboarding to quickly answering any questions that come up from payroll to payroll I have always been so impressed.

Inconvénients

Once a payroll has been submitted there is no way to reopen it, make changes, and resubmit. i do wish I had this ability but any time we've made a mistake or needed to make a change they have always worked with us to find a solution.

Avantages

user friendly, simple and intuitive to learn. flexibility of the JR report. I like the payroll input sheet and that it and all reports can be exported. running payroll is fairly simple.

Inconvénients

doesn't have some feature we need for more complicated payroll. Customer service has been BAD. Customer service and software issues especially on the GL coding side. The customer service reps don't seem to have much knowledge of payroll or accounting standards and practices. often find things are set up incorrectly or they are not able to provide much assistance.

Avantages

User friendly - the custom reports saved me lots time while reconcile payroll on a monthly and yearly basis.
Customer service - Whenever I need help, the support team is always there !

Inconvénients

We did experienced few discrepancies while we transfer YTD into the system. Thus, at year end, we had some issues with CPP and EI YTD total. Also, for employee benefit , there were few errors in the input sheet. Rise can improve the accuracy in terms of manual adjustment

Avantages

- Payroll and time-off are integrated;
- Affordable for small orgs;
- Reports on birthdays and anniversaries are quite useful.

Inconvénients

- Error in calculating carry-over days both years that I've managed the platform which resulted in manual recalculations and adjustments;
- When running reports, employees who are no longer at the org are included;
- Period of time (less frequent now) where the platform constantly ran error messages that prevented some team members from logging in and being able to use the platform;
- Would be great if the time-off calendar integrated with Google Calendar.

Avantages

The features are user friendly and adaptable to our business. The customer service is also impeccable, any question or issue we may encounter is addressed immediately and an effective solution is found.

Inconvénients

Nothing comes to mind about what we like the least, so far since we implemented the software it has exceeded expectations.