Breezeway

Avantages

I love how innovative Breezeway is. They are continually adding new features, asking for end user feedback and make sure the system is top notch!

Inconvénients

It's hard to find something to complain about, but if I had to choose something, it would be integrations are not true/full two-way communications. There are aspects of it that can write back to our PMS, but I wouldn't consider it complete. But again, not a huge deal.

Avantages

It is nice to be able to pull up all of my tasks for different properties all at the same time and filter easily. Being able to communicate in the comments for each one has been a total game-changer for my workflow.

Inconvénients

The automated reply system/Breezeway Assist is clunky and does not assign the correct teams to the correct tasks always. This may be more of an internal issue that needs clarification, but automatic assigning isn't always beneficial.

Avantages

Documentation and custom filters, ease of use

Inconvénients

Unable to do elements or some actions in mass quantities. Text message usage works but is more often than not buggy and causes missed messages without custom filter

Avantages

Its easy to use, easy to follow all the prompts,easy to follow, If I have any questions it has a place where I can contact breezeway, and my questions will be answered

Inconvénients

I don't have any dislikes about breezeway

Avantages

easy communication between team members and everything is in one place. App is very user friendly.

Inconvénients

Issues created are not auto dated and added right to the dashboard the day they are found from cleaner or field member. Do not like the fact you have to get out of the app and go to web browser to add issue date and assign to someone if you are a member with higher access during an inspection.

Avantages

Breezeway integrates seamlessly with our PMS and operations and helps us stay organized with property level tasks as our portfolio continues to grow.

Inconvénients

I do wish there was the ability to add or edit task types beyond cleaning, maintenance, and inspection but we make this framework work well enough.

Avantages

The organizational aspect and the offline capabilities are by far the greatest things about breezeway

Inconvénients

inability to edit property details on the app, default task tags, small things that could be easy changes

Avantages

Ability to assign tasks in real time, notification to the person the tasks are assigned to in real time.

Inconvénients

Not neccessarily a con but perhaps the ability for us to bulk load.

Alternatives envisagées 

Pourquoi passer à Breezeway

Avantages

Breezeway has been vital to our daily operations!

Inconvénients

I would love to be able to have task times be individualized on tasks with 2 or more assignees.

Avantages

The organizational components are amazing for our team!

Inconvénients

There is nothing I would say I don't like.

Avantages

Innovating intentionally and with useful product improvements.

Inconvénients

I want an expanded Guide so we can add and edit unique events, local highlights, etc., rather than being limited to adding URLs.

Avantages

Being able to see time inspectors and housekeepers are taking in each task

Inconvénients

Not everything flows from Barefoot, so we have to switch back and forth from Barefoot to Breezeway

Avantages

The design
The idea of the company
nothing else comes to mind

Inconvénients

Costumer support
No Bulk function
Not good for big companies

Avantages

I love the fact that we can communicate with our employees through breezeway.

Inconvénients

It would be great if we had it in real time to track where the employees are.

Avantages

Easy to use interface, ability to call guest from the app, one tap directions to property.

Inconvénients

I wish we could show more property info from Barefoot in the Breezeway app. Example: owner contact info, wifi passwords, etc

Avantages

The ease with which to use the product. There are several different ways to find what you're looking for and this is helpful if you only know a small amount of information.

Inconvénients

Not about Breezeway but probably the way information is entered into the program which is actually a human problem. It would be helpful to locate things quicker if there was an established data entry pattern.

Avantages

Easy to use and navigate. Plenty of room to input necessary information.

Inconvénients

Would like to be able to input information uniformly in a certain location to copy to all selected properties.
Would like to be able to use an underline feature.
Would like to have color font options.

Avantages

It simplifies the hardest parts of operations with my short term rentals.

Inconvénients

I wish it worked better as a guest facing PMS

Avantages

i like how we are able to share information with everyone who has access to the system and how we can prioritize the tasks.

Inconvénients

the thing i least like is there is no notification when a task is completed, signaling us. some sort of a alert/ notification would be helpful base on the priority of the task.

Avantages

I like the layout and that it is easy to use.

Inconvénients

I like everything so far, I love the messages option and the tasks.

Avantages

tasks are easy to find, tasks are easy to add - love the search feature so I can easily find the task I am looking for

Inconvénients

it doesn't automatically update when I'm in the field - I have to close the app and re-open to make sure nothing has been added to my schedule at the last minute

Avantages

Quick with responses with the help que, professional

Inconvénients

Can't think of any Cons company has met all my expectations

Avantages

I like that the tasks and checklist were made easy to use and integrating each property so specific needs are addressed at each

Inconvénients

I couldn’t use it as a housekeeper without a property management company due to cost

Avantages

I like that it organize task and help better get the job done.

Inconvénients

I have no least likes about this app overall its a great app to continue using.

Avantages

Messaging is fast and responsive. Property info and calendars are easily accessible and comprehensive

Inconvénients

One small but impactful thing - when viewing a property through messenger you cannot middle click to open in new tab.