Breezeway

Avantages

Very simple to use need to be a bit more user friendly to help in the beginning stages.

Inconvénients

Cost is really high for what is being offered to the customer.

Avantages

It is nice to be able to pull up all of my tasks for different properties all at the same time and filter easily. Being able to communicate in the comments for each one has been a total game-changer for my workflow.

Inconvénients

The automated reply system/Breezeway Assist is clunky and does not assign the correct teams to the correct tasks always. This may be more of an internal issue that needs clarification, but automatic assigning isn't always beneficial.

Avantages

Documentation and custom filters, ease of use

Inconvénients

Unable to do elements or some actions in mass quantities. Text message usage works but is more often than not buggy and causes missed messages without custom filter

Avantages

Its easy to use, easy to follow all the prompts,easy to follow, If I have any questions it has a place where I can contact breezeway, and my questions will be answered

Inconvénients

I don't have any dislikes about breezeway

Avantages

easy communication between team members and everything is in one place. App is very user friendly.

Inconvénients

Issues created are not auto dated and added right to the dashboard the day they are found from cleaner or field member. Do not like the fact you have to get out of the app and go to web browser to add issue date and assign to someone if you are a member with higher access during an inspection.

Avantages

Breezeway integrates seamlessly with our PMS and operations and helps us stay organized with property level tasks as our portfolio continues to grow.

Inconvénients

I do wish there was the ability to add or edit task types beyond cleaning, maintenance, and inspection but we make this framework work well enough.

Avantages

The organizational aspect and the offline capabilities are by far the greatest things about breezeway

Inconvénients

inability to edit property details on the app, default task tags, small things that could be easy changes

Avantages

Ability to assign tasks in real time, notification to the person the tasks are assigned to in real time.

Inconvénients

Not neccessarily a con but perhaps the ability for us to bulk load.

Alternatives envisagées 

Pourquoi passer à Breezeway

Avantages

Breezeway has been vital to our daily operations!

Inconvénients

I would love to be able to have task times be individualized on tasks with 2 or more assignees.

Avantages

The organizational components are amazing for our team!

Inconvénients

There is nothing I would say I don't like.

Avantages

The design
The idea of the company
nothing else comes to mind

Inconvénients

Costumer support
No Bulk function
Not good for big companies

Avantages

The platform is visually appealing and easy to understand, it is easy to use on a mobile device. It saves historical data for easy tracking. Texting guests is easy.

Inconvénients

When a bulk text is sent out, it simultaneously floods our inbox, and with over 300 properties, it is hard to filter back up.

Avantages

I like the new version of it. I like that that it’s more than a scheduling platform but you can also track inventory and so guest communication at once.

Inconvénients

I wish that if a check-out date change all tasks that were schedule on that day would go automatically to the new dates. As of right now I have to manually move them over such as maintenance tasks etc.

Avantages

I love the fact that we can communicate with our employees through breezeway.

Inconvénients

It would be great if we had it in real time to track where the employees are.

Avantages

Easy to use interface, ability to call guest from the app, one tap directions to property.

Inconvénients

I wish we could show more property info from Barefoot in the Breezeway app. Example: owner contact info, wifi passwords, etc

Avantages

The ease with which to use the product. There are several different ways to find what you're looking for and this is helpful if you only know a small amount of information.

Inconvénients

Not about Breezeway but probably the way information is entered into the program which is actually a human problem. It would be helpful to locate things quicker if there was an established data entry pattern.

Avantages

It has the Potential. Breezeway has been a great tool

Inconvénients

The PC dashboards are not user-friendly. Everything seems hidden.

Avantages

Everything needed to do property operations for short term rentals

Inconvénients

Breezeway is great and has room for improvement here and there, which they are responsive to and generally address every time, within a reasonable time frame.

Avantages

How easy it is to use. It is easy for me and my team to use and to communicate with guest

Inconvénients

the map function could be easier - helping to auto /suggest assignees based on their location

Avantages

Easy access for all properties I need, and the amount of others to access is amazing

Inconvénients

Love it, and will definitely highly recommended .

Avantages

Quick with responses with the help que, professional

Inconvénients

Can't think of any Cons company has met all my expectations

Avantages

I love how easy it is to schedule and assign tasks to my team!

Inconvénients

I wish bulk reporting was more readily available.

Avantages

The ability to manage different tasks in the app

Inconvénients

That I can't change the task day task fast

Avantages

Messaging is fast and responsive. Property info and calendars are easily accessible and comprehensive

Inconvénients

One small but impactful thing - when viewing a property through messenger you cannot middle click to open in new tab.

Avantages

Customer Service, Ease of Use, Employee Acceptance

Inconvénients

Integration with out PMS, but that's improving.