Clari Copilot

Avantages

Where do I begin? Wingman has made my life as Head of Sales Enablement so much easier and more effective. My favorite feature is having the ability to create game tapes and snipping them directly from the transcript instead of previously using screen recording tech to replay and capture that moment again. Another one of my favorite features is having the ability to create a snippet and/or add a comment and send that particular part directly to a channel or person in Slack. This has helped our org out tremendously when it comes to managing projects. Last thing that I think goes un-noticed is when you download the desktop app you can actually bookmark parts of a live call you are in and then easily go back to that moment. That might be the biggest feature you cant live without if you are always on Zoom Calls and want to remember a particular part in the call

Inconvénients

from what I've experienced so far there hasn't been something that has popped up yet that I think they need to add. Wingman has been a terrific product

Alternatives envisagées 

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Logiciel antérieur 

Pourquoi passer à Clari Copilot

Avantages

I love the Deal Central and Call Recording UI/UX a lot. Very helpful and the "Highlights" function is super helpful for call notes/follow up.

Inconvénients

I wish there was an option to include the call transcript with external sharing.

Alternatives envisagées 

Pourquoi passer à Clari Copilot

Avantages

its useful for taking down call notes and helps in better conversion

Inconvénients

predicative words can be made better ,with a better UI/UX

Avantages

We've only recently started to use Clari, it's a great tool to help with forecasting

Inconvénients

You have to re-enter the complete forecast to proceed. Sometimes it would be easier if you could just quick submit.

Avantages

Ability to analyze and review my calls. I get inside insights and can improve my calls next time

Inconvénients

I would like to connect it directly to my CRM and to Saleslofrt

Avantages

Wingman by [sensitive content hidden] is a fantastic sales recorder tool that makes it easy to keep track of my sales activities. It helps me manage my accounts and quickly set up calls with prospects and clients, making it much easier to close deals faster.

Inconvénients

Some of the cons of wingman are the lack of customization and reporting features. However, this is offset by its easy setup process and user-friendly interface. The tool also provides users with unique features such as automated meeting scheduling and advanced tracking capabilities.

Avantages

Mine is a customer facing role and I have virtual meetings on a daily basis. The recording helps in making my Notes perfect and highlights some important discussions that happened on the call. Also, sometime we may have to skip calls, at those times wingman recording is your best buddy.

Inconvénients

I don't have anything to say except for the transcript, often it doesn't pick the right words. Definitely, there should be improvement to make it better.

Avantages

Very nice product to use for recording calls.

Inconvénients

Transcription can be better, sometimes it goes off a lot.

Avantages

The Sales and Customer Success teams in our Organization use Wingman and since we started using the tool our processes have been streamlined and the way we analyze lengthy hour-long calls has changed for good.For me personally, the game tape feature is really valuable, with the game tapes, you can cut long calls into tiny bits and share them internally with your team.Example - Cut a piece of video where the customer talks about a feature request and share this tape with your Product managers.

Inconvénients

A few things that I feel can be improved,- The transcript isn't particularly accurate. Sometimes, simple words/sentences spoke may not be correctly captured, often there's an inaccuracy.- There's a feature that allows you to skip to the next speaker or the previous speaker. Sometimes, this does not work very accurately. The recording takes you to an incorrect speaker.

Avantages

Love the ability to record calls, give you notes on the call and more importantly when you have a competitor mentioned it brings up a battle card automatically!

Inconvénients

Have not found anything that I don't like as of yet! All seems to be golden!

Avantages

I don't have the time to be on every sales call to learn about our customers and see what they're comparing us against in the market. Wingman helps to consolidate this information easily with filtered searches and keywords.

Inconvénients

Can't add multiple teams to battle cards or remove the battle card category. We are a large company with multiple teams that need assigning to very different intel on the same competitors product-depending, so I'm not entirely certain they're the best fit for all "enterprise" companies.

Avantages

The simplicity of setup, use, and customer service. Wingman's product is great, and they keep enhancing the features every month, from ways to organize the content, to improving desktop app functionality.

Inconvénients

There are times that it can take a few minutes to add Wingman to a call once it's already started. This only happens when Wingman is not already on a call. This can sometimes allow content to be missed on the recording, which can be difficult at times.

Avantages

The UX of Wingman competes with some of the best in their class. Best bang for your buck, and willing to help fellow startups on pricing packages that adjust to your growth potential. From the beginning, the sales team was understanding, and at no point did we feel pressure on signing a contract. We first analyzed other platforms, and they all seemed to want to pressure us into signing even though timing didn't make sense at the time. Props to the entire sales team regarding this point. Furthermore, they actively listen to our needs and are improving the platform adjusting to their customer's needs.

Inconvénients

For right now, Wingman can't transcribe Spanish voice (which is the core of our business). Raised this point to our sales rep, and a request has been put forth in order to prioritize this request in their product roadmap.

Avantages

The ease of use and the UI is very good.

Inconvénients

Words are captured wrongly and it need to improve.

Avantages

Wingman is an excellent tool for sales teams to listen back and review sales calls. They have great integrations with platforms like Google, Zoom, HubSpot, Microsoft, and others to ensure all sales calls in multiple channels are captured and recorded.

Inconvénients

Some of the transcriptions are inaccurate. Like any technology, especially one analyzing voice and speech, there is room for error. This ultimately did not impact our decision to still use Wingman.

Avantages

It is very easy to use and convenient. It has an app which we can track our past calls and learn from others too.

Inconvénients

I havent felt anything that could hamper my experience on the platform

Avantages

-Easy to navigate
-Filters that help me narrow down my research and find what I am looking for in no time
-Understand where my SDRs need help and coach them better
-Talk/Listen ration

Inconvénients

lack of strong integration with our CRM

Avantages

Easy to use, great to record calls, both scheduled & unscheduled, review & send to client as required.

Inconvénients

Transcript feature needs a lot of work, as it is hardly working, however it is also hardly used by myself, thus not too impactful.

Avantages

Wingman gives me the ability to go back in time and not miss a single detail. I can review my phone calls without having to spend time exporting or downloading 45+ minute calls like Zoom or Google. Additionally, I can watch and share videos for training purposes which helps out a ton!

Inconvénients

Set up took a second to figure out but it was easy nonetheless.

Avantages

I love the reliability of the transcription service and the ability correctly identify the speaker on calls with many attendees.

Inconvénients

I occasionally find the webpage hard to navigate and a bit overwhelming, but generally very happy with the feature set.

Avantages

Intuitive UI that makes it easy to get up and running on. The "Competitor Insights" and "Team Insights" features are particularly helpful. Also appreciate that calls recorded on our previously used software were able to be uploaded.

Inconvénients

The only con I've seen thus far is the number of onboarding-type emails I've received from them which, for some, may actually be a positive.

Avantages

So many amazing features that work really well.

Inconvénients

Had some initial trouble with the teams integration but it seems to be working now

Avantages

Great customer support. The product is easy on the eyes and fairly easy to navigate. Love the desktop extension feature along with the ability to turn on/off recording for calls. Also, like how it auto records for external calls.

Inconvénients

The talk to listen ratio could be a bit better maybe. Not sure if it factors in when a Sales/CSM person is doing a presentation/deep dive which may require them to talk more than the customer.

Avantages

The call recording & analyzing of the data is great for sales coaching and feedback. Overall layout and dashboard is very organized and easy to read.

Inconvénients

Wingman pops at random times during calls and becomes a bit of distraction. Also call snippets might be nice when it's hopefully implemented on the platform.

Avantages

Awesome reporting, The listening/talking ratio made to improve a lot. Even there is some network issue it records the words and also translates into scripts. It never misses any important pieces of information like email addresses and phone numbers.

Inconvénients

it takes time to show my calls in the Team call log. It would be great if the call script recommendation option is available.